Purchased a new signature spa and had issues with the electrical hook up initially. Electrician…read moresaid it was the spa and the spa guys thought that the breaker was bad. Spa guys came out and wired around the GFI and the spa worked fine, so back to the electricians :( Had to go out and buy a new GFI myself and have the electricians back out again to wire it in and voila, working hot tub ! So, it was a bad GFI breaker, brand new right out of the box. After reading reviews of them on Home Depot links, seems this is quite common with come of the cheaper GFI breakers. I paid for a top of the line Square D Non Metallic 50 amp GFI enclosure from Lowes and it worked great. So, thanks to Craig and the team there that did a great job and thanks for a great spa !

Great hot tub. Horrific customer service. Worst I've ever seen. Blocked me. Ignored texts. Amateur…read morehour.

Best pool supply dealer in Aiken. Stacey knows everything about pool care and other…read morechemicals/cleaning supplies. I take her my water sample and she gives me step by step directions to make my pool clear and clean.

From the owner: Key Chemicals Inc was established in 1977 and still proudly serves the Aiken area for all pool and…read morejanitorial/sanitation needs!

I bought a spa a couple of months ago, it was delivered three weeks ago. The day after it was…read moredelivered I filled it and as I went to close the electric breakers I fell. Immediately went to hospital for probably with live in Theropy it may be months. Now the rub, I asked them to please do the initial set so I wouldn't have to worry about it. Absolutely with no concern or help. So as my tub sits for a few months, NO concern or help, even wouldn't do the indoctrination visit. The salesman never responded.

Engaging staff who answered by questions and offered helpful suggestions of other options I…read more might consider for cooking my Thanksgiving turkey without being pushy or overbearing.

We were losing water and needed a repair. We called around for some quotes but we always end up…read moreback at Hydra. Not just because we bought our pool and hot tub from Hydra, but because they consistently have the best service. Mike, their service technician, responded quickly to our concern. He came out and was on time. Unfortunately, that morning, an animal decided to go for a swim and didn't make it out alive. Due to this, we had to reschedule and Mike made it a priority to get back over ASAP - once we shocked the pool! He came again, on time and prepared and fixed the pool. Right in time for the last day of school! Thank you Hydra - Thank you Mike

Mike Wilson was amazing! Very communicative, efficient, and friendly. I just moved into a new house…read moreand he helped give me clear direction on the state of my hot tub.

This is an amazing company and Scott (Anderson manager) couldn't have been better to work with! He…read morecontacted us frequently about our tub. Great communication. Demetrius was wonderful about explaining everything from how to program to the what and when of cleaning. An enjoyable purchase from start to finish!

We recently purchased our pool through Scott and his crew. It was an absolutely great experience…read more We shopped around prior to our purchase, and got the best service, and complete sale here! Install date set, and it went flawlessly! More than impressed with the crew that prepared the ground, and the crew that installed the pool. From beginning to end.

They are always helpful and able to help Solve my pool…read moreissues. Glad to have them located close by in Statesboro!

From the owner: Quality Pools At The Lowest Price…read more We Are Family Owned & Operated. Our Knowledgeable Staff And Construction Team Will Build Not Only The Pool You Want, But The Background You Have Dreamed Of. We Will Even Help You Maintain Your Pool With Our Retail Shop Full Of Chemicals & Products; Find Us On Facebook; Highest Quality Vinyl Gunite & Fiberglass Pools At The Lowest Possible Price; Financing Available

Terrible experience. They were paid up front for pool liner replacement in March of 2024. Had a…read moreproblem with the liner and needed to be recut. Fine, manufacturers fault, not theirs. More moths go by. Liner finally installed and contractor left the back yard trashed. Initially they took responsibility but had trouble getting them to come out. Multiple calls and text complaints. Multiple times they said they'd come fix the situation and would never show up or reschedule hours after we were supposed to meet. Absolutely terrible communication. Submitted complaint to the BBB as well and still no resolution. So now, 15 months after the initial payment, I'm having to come out of pocket to pay another company to do the work they were already paid to do. Do not recommend.

Perfect place to get your pool needs! The staff and their knowledge makes having your own pool so…read moremuch easier! If you have any questions this is the place to go!