Do not hire!!!! If you do - ASK for 90 day Warranty - IN WRITING…read more Jaypee installed piping for my washer on March 12 - which is leaking and ruined the ceiling in garage below. He refuses to take responsibility for shitty workmanship and has the audacity to claim I just want him to work for free when I asked him to come back and fix the leaky pipe. He charges $165 an hour (I paid approx. $3000 for 2 days of work) and he still believes he's doing you a favor by saying he's being fair and giving you a deal. But in reality - he has no clue what he's doing. Work he did will now require me to open up walls only a month after it was all closed up. Washer has been hooked up less for than a month (April 26th). His defense - "I checked it before I left and it wasn't leaking". Um - the 5 min you ran the water was not enough for a slow drip to appear behind a closed wall / ceiling. The fact that it's leaking isn't proof enough that you messed up? Seriously- don't fall for his act. Go with a real professional company. Dont hire this one man band that has no professional integrity or ethics to back up his own work.

After getting outrageous quotes from other companies, I found "JayPee's Plumbing Services" on…read moreNextDoor app and couldn't be happier. Ryan the plumber arrived on time, fixed both issues quickly, and the price was extremely fair. Honest, professional, and reliable -- JohnPaul and Ryan from JayPee's Plumbing are now my go-to plumbers. I highly recommend them!

I called Mike Mason because my husband broke the interior guts of our toilet while attempting to…read morefix a loose handle. He came out quickly and replaced everything for $295. Is that expensive? I have no idea, but the toilet is working fine now. While he was here for the toilet repair I had Mike give me a quote for a water-powered sump-pump backup. I was prepared to pay whatever the cost and have no idea (again) if the $1750 I paid for it was "a good price," but the job is done and the peace of mind I now have is worth the cost of installation. Mike is fast to respond, local, and follows-through on his promises. All the work was done promptly and I wouldn't hesitate to use Mike again in the future.

Overall, great contractor. Quality of work was really good, same with the customer service and…read morepricing! Little slow to respond at times but nothing to be concerned about. Work performed was replacing all the copper in my house with pex and replacing a hose bibb.

My wife and I bought a house in Havertown, PA while living in California. My local parents…read moreinformed me that the A/C was not working. My wife and I engaged with Borden as the unit is a Bosch and not all A/C companies service the brand. My wife gave the receptionist her credit card number and asked her to fix any issues and/or perform routine maintenance. She made this request because we did not trust my parents that the A/C was not working (user error more likely). We did not hear from Borden on the day of scheduled service. The next day my wife told me her credit card was billed $1200. Via text or email, the technician explained that my parents were using the wrong thermostat. The technician proceeded to place a float safety at the secondary drain pan and also recommended adding another return to the unit. He charged 300 dollars an hour for labor. His half hour drive was also billed at 300 dollars an hour. Let me be very clear. There was nothing wrong with the unit. My parents did not see a second thermostat. The technician then did 1200 dollars of work without consulting us. A float switch installation should not take 2 and a half hours by an expert. Three hundred dollars an hour is an expert wage. To top it off, a week or so later, our painter informed us the A/C was not working. My wife found a different company. That technician found that the float safety valve turned the unit off. The drain pan was full (good job Borden). When he purged the drain line, he found expected sludge and also PVC shavings and glue. So... Borden did a good job installing a float valve, but the shoddy workmanship contributed to a blockage. The new company charged $150 to clear the line. If I could give Borden zero stars, I would. I don't begrudge anyone trying to making a buck, but I certainly will never do business with them again.

We were very fortunate to have our heating system break down, but able to be maintained heavily…read morewhile we shopped around with time on our side for a new system. We got 4 estimates in total. In all honesty, the prices were not super far off - the recommendations, or lack of were the biggest variable between all of our proposals. This is kind of long, but like others have mentioned, the experience was so good that I wanted to make sure to take the time to give this feedback. 1. Borden was the only one who recommended a chimney liner in our new system. Which is important in the newer 84% because the temps are not as high as they used to be. But even more important in the 90% model where the water heater would be an orphaned appliance. Which is actually a pretty serious safety concern. 2. Borden was also the only one who recommended a new expansion tank and offered to cut back to the steel one if we wanted to shave a little off of the price. A number of places i looked said that the amount of new installs they see using an older tank is mind boggling. And there are numerous benefits to the new style including eliminating air, rather than just controlling it. 3. Borden was the only one to add more options ala carte, especially the outdoor reset option. I really appreciate the flexibility your proposal offers. 4. Borden was the only one who actually opened the boiler to make sure they saw it was leaking etc. Everyone else heard "new boiler", saw dollar signs and that was about it. 5. Borden was also the only owner to come out! Which i think is extra important when it's one of these big jobs where you are not only trying to get the customer set up with a good system, but start a relationship for service and maintainability in the future. Mission Accomplished. Finally, they took tons of time with me explaining how each component would be installed, and a very thoughtful and insightful explanation into why you recommend those pieces. Not at all in a pushy sales way. I'm really excited about our new system and it just so happens today is the coldest day of the year and we have invaluable peace of mind! It also looks like a work of art - the company absolutely takes pride in their craft and it shows.

Had a good experience at first until everything stopped working after a few months and the company…read morewanted nothing to do with it. I do not recommend. Very disappointed.

This is the worst experience I've had with a contractor and makes me question the utility of Yelp…read moreoverall. Expect to pay 3 times whatever Austin quotes you - once to him and then double for a qualified plumber to redo his sloppy work. We had him do a number of jobs at our new house, including install a new water supply line, move a gas / water line, and install a sump pump / garbage disposal. Only after we moved and turned utilities on did we discover his gross negligence had resulted in a gas leak, carbon monoxide leak, and dishwasher flood (plug not removed from disposal). He was willing to return to the house for the first few issues he caused, which aren't even mentioned above. Once I discovered actual safety hazards like gas leaks, I cut my losses. Do not hire this guy unless you have the time / energy to sue him afterwards.

I'm very happy with John Luke Plumbing & Heating. I needed some heavy duty but not urgent plumbing…read morework. Their price was fair and I appreciated their honesty. Another plumber wanted to charge us for a bunch of unnecessary work and these guys came in and told the truth and did what they said they would do. Imagine that. Good guys. Also John Luke himself came in to check and verify some things and offered me some sound advise about home owners insurance while he was here. I will happily recommend this company. While I wouldn't say they're cheap, they are fair and honest and don't charge for unnecessary stuff.

I wish I knew if they did good work or not. Reached out to them for a simple toilet replacement,…read moreand laundry tub replacement. They replied and asked me to take pictures of them, which I did. Sent them the pictures, and reached out about a week later to see if anyone had looked at them. They responded with "it's on the to-do list". Never heard anything back after that. If they're too busy just say so. The level of incompetence with companies like this is disappointing and frustrating.

Madsen is not at all concerned with customer service once they get the job. Joe is simply…read moreincompetent and the designs are flawed when time to execute. Delays upon delays as well as change order costs that were never initially communicated. The craftsmen are solid, but the premium you pay for the busted business process is NOT WORTH IT. Plus, they do use subs for electric work and flooring and those folks are NOT reliable nor do they care about quality. Just find someone else - this company doesn't value the customer experience despite charging tens of thousands of dollars.

I just had my kitchen and 2 bathrooms gutted and constructed by Madsen. My house was built in…read more1926. From initial contact, selection of materials, the installation, they were a true joy. I will say they are honest, totally anal, have the best carpenter, plumber, tile installer, I could have ever hoped for. Most importantly, they care.

I was sooo very Happy with the services and help from the most professional, reliable and efficient…read moreagent, Ron H. that helped me with two toilet running issues/one inoperable for some time. I wanted a recommendation that I could trust - and needed someone I could trust . . . For a new homeowner, this is so necessary and important! It may seem small to some people - but the results to me were seamless, cost efficient and wonderful! THANK YOU RON! Ready to come back for some electrical and remodel challenges? I am sold on RF Bondurant! I didn't know they could do so much! https://rfbondurant.com/ You can't see the difference in the photos - but you get the vibe!

Very nice work at reasonable price. We got an outdoor sink with hot/cold/drain line and got a gas…read moreline hooked to outdoor grill and burner. Pleasure to work with. I would highly recommend to anyone looking for plumbing and HVAC services

Good work appreciate the quick service and visit from the pink truck! Happy to make future calls.read more

John came to my house to fix a broken pipe. His work was clean and I was surprised how fast he…read morefixed it. Best plumber in the city! Fast, reliable, and reasonable.