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    Bertram Hardware & Supply

    5.0 (4 reviews)
    Closed 7:00 am - 6:00 pm

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    1 year ago

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    4 years ago

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    8 years ago

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    16 years ago

    They have just about everything you can think of that you might need from fixing something or getting a gift they are great.

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    Budget Blinds of Austin & Hill Country

    Budget Blinds of Austin & Hill Country

    4.1
    (27 reviews)
    25.1 mi
    Free consultations
    Locally owned & operated

    I was not happy with their team, their communication was poor and their advice on the direction I…read moreshould go with my blinds wasn't great. I ended up with something that I wasn't happy with and no real solution from budget blinds to fix. I will not be using them in the future.

    This is the company you want to go to for outstanding service and a commitment to excellence. I…read moreknow a lot of people write that about good companies. But MichaelOrlando and his team really make Budget Blinds outstanding. Here's how. In June of 2019, Michael and his team installed over 20 indoor shades in our new house. The indoor shades worked great. A little while later, I called Budget Blinds to see if they could install a shade that could lessen the direct sunlight that blasted our living room. Michael installed an outdoor shade spanning the 18' of our back patio. At first, things went fine. Problem solved. But within a few of months of daily use it became apparent that the outdoor shade wasn't quite working out. At this point, a lot of companies would have jury-rigged sone half-hearted, good 'nut solution, blamed the manufacturer and walked-away. Not Michael! He kept at it, going back-and-forth with the shade manufacturer working the issues until the manufacturer eventually shipped a new, more robust shade. This whole experience actually improved the shade's design. Since the new and improved outdoor shade was installed, it has worked like a dream. You cannot go wrong with Michael and the folks at Budget Blinds, not only on price, but also on service and a commitment to get the job done right and the customer made happy. How much do I trust Budget Blinds? When we (hopefully) build our new house later this year, Budget Blinds has a lock on our business.

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    Budget Blinds of Austin & Hill Country
    Budget Blinds of Austin & Hill Country
    Budget Blinds of Austin & Hill Country

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    Tri-Supply

    Tri-Supply

    3.6
    (16 reviews)
    50.1 mi
    $$$

    I cannot in good conscience recommend Tri Supply to anyone for any reason. Our experience with them…read morewas an absolute nightmare from start to finish, and it's astounding to me that a company can function with this level of incompetence and carelessness. We purchased a $1,300 custom back door from Tri Supply because our home was brand new, and the builder had already used Tri Supply for the existing doors. They had all the specifications and exact measurements, so this should have been a simple transaction. We met with Catherine, who placed the order for us since we wanted to replace our full-length glass back door with one that could accommodate a dog door. The first door arrived a few weeks later. After taking apart our original door, removing all the hardware, and preparing to install the new one, we discovered it was a foot too short. A glaring but forgivable mistake. Catherine apologized, admitted the error, and assured us she would fix it. The incorrect door was picked up the next day, and we waited another week and a half for the replacement. When it arrived, it looked correct, so we once again went through the painstaking process of removing and reinstalling hardware on a nine-foot solid door--only to discover that this one was 3/16 of an inch too wide, making it impossible to fit. Handling and rehanging a massive, heavy door like that is no small task, and the level of frustration we felt cannot be overstated. I am a disabled veteran with back issues so this was a tall order, quite literally. We reached out to Catherine again, stayed polite and patient, and asked for someone to come measure the door properly. Instead, we were told to measure it ourselves, which we reluctantly did. Tri Supply then instructed us to leave the door on our front porch for pickup. It sat there for five days before they finally retrieved it, despite multiple calls from us. Another week and a half passed before the next door arrived. By this point, we were beyond exhausted with the ordeal. This door finally seemed to fit--but it was damaged. It had scratches, scrapes, scuffs, and even footprints on it, as if it had been dragged across concrete and treated with complete disregard. This was the final insult in a process defined by delays, negligence, and incompetence. While the door eventually fit, the entire experience was an infuriating lesson in how a company can fail its customers at every step. Tri Supply demonstrated a shocking lack of professionalism, accountability, and care for both their products and their customers. If you value your time, your money, or your sanity, avoid this company at all costs. Only consider them if you have no other options and are prepared for weeks of frustration, repeated mistakes, and careless handling of your property.

    Ordered 7 pre hung composite doors and it was a big disappointment all round. On the work front,…read morethe quality of milling and glass install was just awful: big gaps between glass and trim, unneeded routing, wrong sills, wrong astragals, way too late. Went there because of the good reviews, but regret the decision. Many thousands of dollars went into fixing up what they delivered. On the service side, Mollie is the point person for them in Austin when it comes to doors. I had read poor reviews about her and unfortunately I can only concur. Would not do business there again.

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    Tri-Supply
    Tri-Supply
    Tri-Supply

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    Austin Cabinets Direct

    Austin Cabinets Direct

    4.5
    (10 reviews)
    27.9 mi

    I had such a great experience with Austin Cabinets Direct! After a very unfortunate kitchen mishap,…read morea large platter fell off the top of my refrigerator and completely broke the front face of one of my drawers. I was honestly expecting a complicated and expensive fix, but they made the entire process incredibly easy. Their team was responsive, professional, and moved quickly to repair the cabinet. Not only did they fix the damage beautifully, but they also went above and beyond by building me a brand new replacement drawer just in case anything happens again. That level of thoughtfulness and customer care really stood out. The craftsmanship is excellent, everything looks as good as new, and you would never know there was ever any damage. It's clear they take a lot of pride in their work. Highly recommend Austin Cabinets Direct if you're looking for quality work and people who genuinely care about their customers!

    Super helpful and nice people to deal with. Although I ended up not going with them, they made…read moresome suggestions that were incorporated into my actual remodel. The only reason I did not choose them was because the 4 week lead time would not fit my schedule. They even tried calling the manufacturer to see about expediting, but they couldn't. Still, if I need cabinets for a future remodel, I'll definitely check with ADC again, this time keeping in mind the lead time for custom cabinets.

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    Austin Cabinets Direct
    Austin Cabinets Direct
    Austin Cabinets Direct

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    Bertram Hardware & Supply - hardware - Updated August 2026

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