Great service and prompt attention on short notice in busy season. Diagnosed the problem and…read moreinstalled new unit that works perfectly for our square footage.

My issue with this company has been the severe need for more communication between the front office…read moreand the technicians. Their workers showed up unannounced to begin the installation of a new HVAC unit in the property next door to me a day and a half later than I was told, without notice of when they would arrive. When they did arrive at the property, they just walked in and began working without notifying anyone that they were over there. After they had finished, they up and left without saying a word. I received a phone call the next morning asking if they were finished, and after paying I was told that an inspector would come to the property to ensure everything was installed correctly. They never showed. To be fair, I called the inspection company directly and ran into the same issue and eventually gave up trying to get them to come out, so I won't put this entirely on the fault of Service Plus. Lastly, after all of the work had been completed, I had to make several phone calls to the office to correct basic information on my final invoice. This company seems to do quality work, as I haven't had any issues with my new unit. However, they need to do a better job of communicating with their customers and handling things a bit more professionally.

When fall returned and I tried to relight my pilot light on my fireplace it would not light. This…read moreis not my first experience with my fireplace. I contacted Mallard and was given a 2 week appointment and they showed up as scheduled and repaired my system. They were very knowledgeable and it is still working great. I will not turn off my pilot light to save gas again. Very nice service men and friendly. Will use them in the future for HVA needs.

I have used Mallards for the last two years for my HVAC systems checkups. They always show up on…read moretime. They are always very professional and don't try to upsell you on things that you don't need. Extremely reasonable financially, excellent professionalism and very courteous to work with. They will always have my business! Highly recommend them!

I went to yelp to find someone who could help fix my AC system. I immediately got a response from…read moreRichard. Mind you it is a Saturday, Saint Patty's day weekend, and 7:30 AM. He was at my home by 8:30 AM. We have a lot of dogs which he wasn't scared of. He checked the system outside and knew immediately what was wrong. Then he checked the system in the attic. He explained what was going on as well as the solution. He did not make it feel like he was rushing through anything. The inspection was free and we will definitely have him come back to replace the Unit.

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Non responsive to after hours and emergency calls!! Even after 3 calls. Even with warranty…read morecoverage

Although the staff are all friendly and responsive, we have had continual problems with our gas…read morefurnace every winter when the temperature drops below 30. The first year, nothing was done since the furnace began to work when the temperature increased. The 2nd year, they said the thermostat was bad and replaced it, charging us for the labor to replace it. I paid this invoice believing the problem was solved. The 3rd year, the technician said that the exhaust ductwork was sloped toward the furnace causing the condensation to back up and shut down the furnace. I was invoiced a significant amount but I declined to pay since it was an installation mistake that should have been corrected earlier. After 4 years of trying to correct the problem, they are now refusing to correct the (continuing) problem and we were again without heat in the morning. I did an internet search to see if anybody else had this problem and found it was a common problem with gas furnaces installed in an attic. All that was required was to insulate the condensate drain outside. I purchased a $4 piece of insulation and installed it myself. We have had no problem since. Seems like a "professional" HVAC company should have known this type of problem and not corrected it earlier. It's sad that a company does not take pride in providing a professional quality service.

Came out 5 times to fix our heat. couldn't figure it out. do not hire these amateurs. charged us…read moreeach time. had a new company come today and fix it in 10 minutes! what a joke!

Too bad I have give them a star at all. They installed a new HVAC unit upstairs. But failed to tell…read moreme there was a darin that could possibly flood. We now have massive water damage and have to file a homeowner's claim.

Jason, the tech, and his partner were wonderful. They worked quite well together to service my two…read moreac units. I have a semi annual service agreement and I am always pleased. The tech are smart, trained and efficient. They are personable and easy to work with.

Absolutely by far very professional and easy to deal with. I called and they had a tech come same…read moreday. Also the tech Dan Eller was outstanding very professional and down to earth. By far highly recommend this place if all the techs are like Dan I will definitely use them for my HVAC needs. ***** for Dan Eller and very cost effective.

I have called 4 times and left three messages. No response at all. After reading the reviews others…read morehave left, it seems like I am avoiding a headache anyway. I will find someone else.

Down east installed the HVAC of my new home. A little over a year later the AC stopped working (and…read morein the dead of summer, so my house was about 85 degrees). I called the emergency number on a weekend and was told I would get a call back but never did. When I called again about two hours later, they said it was too late to send anyone out. I called the next morning and they told me the soonest someone could come take a look would be in 3 weeks. The people on the phone were super rude and unhelpful. Do not recommend.

Ben had a lot to figure out to clear my drains and did an excellent job. It brings a peace of mind…read moreto know you are able to shower and flush without worry.

A Harsh Lesson in Trust: Thousands Paid, Zero Relief from Delcor's Broken Promises. As someone who…read moreco-financed the HVAC installation with Delcor, I felt compelled to share my own perspective, because this ordeal hasn't just cost us money; it's cost us trust, time, and peace of mind. From the outset, we were sold a vision of reliability. A reputable company, a full-service experience, and the comfort of knowing our tenant would be taken care of. What we received instead was a dysfunctional unit from day one. Two weeks later, it's still not working--and not a single person at Delcor is stepping up to resolve the issue in any meaningful way. I'm not just speaking as a frustrated customer--I'm speaking as someone who tried to do everything right. We didn't go with a cut-rate contractor. We chose a well-known company and paid upfront for a full system. That trust was met with radio silence, departmental runarounds, and a shocking lack of urgency. Let me be clear: the unit had defects from the moment it was declared "installed." It leaked. It was missing critical components. And instead of taking accountability, Delcor has chosen delay over resolution. They continue to request final payment for a job that isn't done. Not working. Not livable. In the meantime, we had no choice but to spend more out of pocket for a temporary cooling solution--just so a human being wouldn't have to suffer in an unconditioned space during a heatwave. If you're thinking of hiring Delcor, ask yourself this: What happens if the install goes wrong? Who will pick up the phone? Who will stand by their work? Based on our experience, the answer is no one. This review isn't about venting--it's about warning. If you're looking for true end-to-end service, or a company that takes responsibility when things go south, I urge you to look elsewhere. The cost of choosing wrong goes far beyond dollars.

5 stars isn't enough for Joshua at Dr. Feelgood. We had Josh come out to diagnose and repair one of…read moreour ac units that failed after a recent storm. We also asked to do any general maintenance on the entire system to make sure we were good. He was fast to respond and he was here within the week of us calling. He worked around our schedule a was quick to diagnose the issue and get the part ordered and installed. Josh was by far the best home service/repair person we've ever had come over. I wouldn't hesitate to call him to take care of future repairs. We highly recommend him.

We 100% recommended Dr Feelgood Heating and Air. Josh was quick to respond and came to our house at…read morethe time he said he would. Repaired our issue quickly. Josh was very knowledgeable, honest and professional. I will use this company again and highly recommend.