Mr Son always is courteous, honest, and quick with his high quality work. I highly recommend him…read moreand his shop! Great prices and friendly service.

I've got a car that wasn't built in this century, the dealership where I bought it is long gone,…read moreand the local garage I used to use is now a bakery / coffee shop. So, I was thrilled to find Son Imports, where diagnostics don't involve a USB cable, and they know where to find the parts for a car that's older than some Yelpers. They were able to identify my main problem quickly, and the repairs were done by the following business day. It was quick, easy, and affordable - a perfect experience for getting me back on the road. The gentleman that helped me was appropriately masked for a Covid-era visit, both at drop-off and pickup, so this is a place that knows how to care for both customers and their vehicles. Highly recommended.

Thought I'd support out neighborhood mechanic, but it was a mistake. Dude talked down to me, gave…read moreme a quote $700 more than our family mechanic- over $1,000 for a basic tune-up, not including the $189 diagnostic scan. I called ahead and requested to pay over the phone since I was walking my reactive puppy to pick up my vehicle but he refused stating that they are all "dog people." Dude was printing up a receipt and attempted to up charge me $7. He acted surprised as if the something was accidently added to my bill. Being a single female I felt taken advantage of. I try giving people the benefit of the doubt, especially since covid, but this guy surely was a scammer. All this bs at the counter while my puppy barked and lunged at all the "dog-people" there. Super awkward and untrustworthy experience. Would not recommend to anyone.

BEWARE !!!!! Auto mechanic @ Jolene's took my 1996 Toyota Camry for a test drive ... after my…read morehaving dropped it off for the third time for a/c repair which never got repaired ... and wrecked my vehicle. Adjuster declared my car a total loss. Now, I've incurred out-of-pocket costs for body shop repairs; rental car; and DMV costs!!! TAKE YOUR CAR SOMEWHERE ELSE!! This car had never been in an accident over the last 27 years and one of their mechanics wrecks my car within a 2-block radius of the shop?????? Unheard of!!!!

I called the shop to schedule a service appointment, and they informed me that they don't work on…read morevehicles older than 20 years. Pretty lame if you ask me. I wanted to take it to them since they're only a few blocks from my house, but they don't want my business. Oh well, it's all about what's convenient for them, not me, right?

I've been taking my family cars here for a couple of years now after receiving a recommendation for…read morethem from a friend. They are the best! Brandon, who works the desk, is always nice, and explains any issues that need to be taken care in great detail. They will never try to pressure you into service that you don't need (like so many other auto shops do) and are fair with their prices. I would 100% recommend them without hesitation!

I've taken my vehicle here a couple times now. The employees are friendly and take the time to…read moreexplain things and answer all of my questions. The prices are affordable and you can count on the staff to be honest and respectful. If you haven't tried them out, you're missing out. They're also an AAA auto repair facility.

I took my 2007 Toyota RAV4 in for diagnosis because it had a cylinder 4 misfire. I was charged…read more$156.00 for scanning the check engine light. I was also charged $143.56 for spark plugs, even though the same set can be purchased on Amazon for about $100. In addition, I paid $124.80 for labor to remove and replace the plugs. Overall, I feel their prices are quite high. Although this was my first experience with them, I will say that their technician seemed very genuine and clearly knowledgeable about his work, but the service is definitely expensive.

Saved Me and My Vehicle: I can't say enough about the front…read moredesk, Dan and his associate. I was traveling from Idaho coming through Portland and my car was burning oil and loosing power. I came into Ken's Van Damme's late in the morning, the employees were very busy, with a busy schedule. The men at the front desk listen to my problem with the car, even looking over some paper work I had on some issues about the car. They were so polite and professional. I was traveling alone and after hearing that, they made it a point to fit me into their busy schedule and fix my car, they even gave me a AAA discount. I feel they were my angels. Now, I can make it back to Idaho. If you ever want a reputable, reliable mechanic shop, I would definitely take your car to them. My car now runs fabulous. I would give them 10 stars, mostly for being so trustworthy, professional. Janet Riegel

I Took my daughters car there to go over a clutch issue because i didnt have the time to do it…read moremyself (im aslo a tech) and she needed her car asap. I explained to them in detail what i had done, and what parts i had replaced. Their idea was to replace the same part i did instead of diagnosing the entire sysytem to pinpoint the problem as a shop should...so they call me up the day before pick up to inform me that the problem isnt the part i replaced (big suprise) and low and behold they want another 1400 to crack into the actual problem, and that i just basically paid them 1300 to babysit my daughters car for a week. Instead of diagnosing the system they just threw parts at it...not a good look fellas...so when i get her car back i will go over the lil "easter eggs" i hid to see if it was put back together correctly (i know it wasnt) becuase there should be supplements...my advice is pay those techs better so corners dont need to be cut...and yall wont get put on blast for this type of work...

Amazing service. I could tell that he really cares about his job. His quiet and thoughtful nature…read moreensures that the work he does is high quality. He went above and beyond.

I cannot say enough about this shop. I called today, having never even been to this shop, because…read morethe transmission went out a second time on my 2015 Nissan Murano. I had another shop tell me it could be the torque converter. Tuan's took the time to explain to me why it wouldn't be and the pros and cons of replacing the transmission a second time. They answered all my questions and were super helpful. I appreciate the honesty rather than just trying to sell me a new transmission. I love having a neighborhood shop within walking distance. They earned a life long customer today.

A gem of a place that can be easily overlooked. Currently owned by the daughters of the previous…read moreowner. Reasonable pricing and quick service. Along with being expert and easy to work with, they don't change me the "woman tax" for bringing my cars to them.

This is the first time I've ever written a bad review. After…read more1300 dollars spent my car is running worse. They misdiagnosed the issue and were wanting me to spend another 700 to fix wrong problem. Here is what happened. Car was running rough for about a yr. I'm disabled and grieving my only child passing away and had not been able to afford the work. So I just drove gently. I finally was able to save up some money. Well 1300 dollars worth of work later (more than the car is even worth and more than I could even afford-had to borrow money) ... after spending 1300 on crankshaft sensor and egnition misfire sensor and new spark plugs.... the car was running waaaaay worse than when I brought it in. I was then told they were absolutely certain it was the fuel injectors and I could pay them another 700+dollars to fix that. At this point I'm in debt and I've never had a car get worse after 1300 dollars of work done. The engine was loud, the car shaking, it was spitting smoke and stalled for the first time in the 10 yrs I've had it in the middle of traffic a few blocks away from the shop. So at this point I say I want a second opinion. Andy's charges 180/hr which is well above the average 150/hr average rate in Oregon. So I took my car to Maxim Automotive which has 149- 5 star reviews as being a very HONEST mechanic. He takes the engine apart to diagnose it. Only charges me 200 dollars (Andy's wanted to charge 500 for the same level of labor) and at maxim... he swaps good injector into the 1and 3 cylinder and they still aren't speaking to the engine when he does the balance test and electronically turns the cylinders on and off. He then finds that the wires are melted going to the injectors. He does a quick fix on that to see if it changes anything and the engine still isnt speaking to the perfectly good injectors. So he has now effectively done a proper diagnosis and it's clear that the injectors ARE NOT THE PROBLEM. The wires and ECU computer got fried. I would have thrown 700 on new injectors plus labor down the drain as they played guesswork and misdiagnosed the issue...when they knew I was on disability and a budget and now in debt. I was in tears I'm the shop. Plus the mechanic at Maxim found that when they put my intake manifold back on that there were several screws missing. They never told me at Andy's about missing screws... and it's still very strange that the car got soooo much worse after I spent 1300 at Andy's. And they wanted me to spend 700 more on the wrong part. They never really officially diagnosed it at Andy's... it was all just guess work. I am very disappointed that I spent 1300 dollars and the problem I wanted to address (the running rough) never got resolved and is now worse for some odd reason. A new ecu and wires for the car is easily another 2000+dollars... and the vehicle isnt worth that much. So at this point i have to cut my losses and figure out what I'm going to do. Maybe get the correct ECU & wires from the pick & pull and see if I can get a mechanic to put that in. We'll see. This was a very bad experience.

I cannot give these guys enough stars! Phenomenal service and more than fair price. Incredibly…read moreknowledgeable and high performing staff. Efficient, annnnd they even gave me quotes for other repairs that cannot be beat. I'll be coming here for all my automotive needs.

The service and workmanship is outstanding. We have taken our cars there two times. Once for body…read morework and once for front end and brakes. K&H service was fast, courteous and professional. We had estimates from Ron Tonkin and K&H saved us hundreds and hundred of dollars and did fabulous work. I highly recommend this shop for your mechanical needs. At this time they are not doing body work, but the work they did in this category, they went above and beyond.