They were patient with me, even though I had missed an appointment. Good size parking lot, good…read morelocation.

Was told over the phone that an alignment would be $90, got there and the price was $150 because I…read morehave "modified suspension". My 07 Tacoma has struts from a different year Tacoma, that's it, everything else is bone stock under there. I understand that some vehicles with modified suspension can have a harder time taking an alignment and they might have to try twice, but all I needed was a toe check and to have my steering wheel straightened! Easy easy job on any car. Ended up walking out on principle. If they'd quoted me $150 over the phone I'd happily paid them. Never make a price decision at an auto shop, so many are trained to nickel and dime you, if you start to cave at all they will just keep going with it.

Each time I've brought a car in, they've taken good care of the issue in an efficient, quick way…read morewhile doing what they can to keep the cost down. Today, I had an Engine Check light on my Subaru. They checked the diagnostics, told me I needed to get a warranty issue dealt with by Subaru itself, and did not charge me anything for doing that! That's a great way to build loyalty! I highly recommend them.

the best! Dan I believe is his name - incredibly nice and helpful. Very knowledgeable as well. Had…read morea terrible experience with a mobile mechanic and brought it here and had a beyond great experience. Cut me some slack on the price because I was going through it, and fixed my car up right and got me back on the road. Been back and will continue to keep coming back because this place is the best. Couldnt recommend any more

I've taken my vehicle here a couple times now. The employees are friendly and take the time to…read moreexplain things and answer all of my questions. The prices are affordable and you can count on the staff to be honest and respectful. If you haven't tried them out, you're missing out. They're also an AAA auto repair facility.

I took my 2007 Toyota RAV4 in for diagnosis because it had a cylinder 4 misfire. I was charged…read more$156.00 for scanning the check engine light. I was also charged $143.56 for spark plugs, even though the same set can be purchased on Amazon for about $100. In addition, I paid $124.80 for labor to remove and replace the plugs. Overall, I feel their prices are quite high. Although this was my first experience with them, I will say that their technician seemed very genuine and clearly knowledgeable about his work, but the service is definitely expensive.

Going down a narrow street my passenger side mirror hit a parked delivery truck mirror, breaking my…read moremirror. Went over to Machin's to get an estimate. Joe the estimator look at it and thought there was a chance to fix it without having to replace it. Sure enough a tech was able to get it working. I was on my way in less than 15 minutes without having to take out my wallet. This is the second time I've used this shop. I highly recommend them.

Update: I got my car back on Wednesday, by Friday the check battery light was on, today my car is…read moredead. Thanks a lot, Mackin's. Please, folks. Do not take your EV to this place. They are way too expensive to have people who don't know how they work or how to treat them to be handling them. Huge mistake on my part.

the best family owned shop in Portland!! Amazing service every time! definitely would recommend…read morethem!

Great experience with Matt! Needed a wheel bearing replaced and they took care of it - good…read morecommunication, on time delivery, good explanation of what they found. You do pay for the diagnostics, even if you have the repair done - extra $$, so plan accordingly. Still worth it for the quality of work and convenience of the location.

Tran is knowledgeable, kind, and honest…read more My car window of my Ford Fusion would not go up. Tran took me in within 30 minutes and took a look at my car. The issue was bigger then expected which he didn't have the ability to fix it. When I went to pick it up later, he was apologetic and refused for me to compensate him for his time. He gave me recommendations for next steps. He genuinely cares and takes pride in his work. I appreciate him.

Showing much gratitude to Tran's great and honest services. Please show his business some love…read more Came in month ago to do a simple oil change for my Honda Civic. Tran not only provided a speedy service, but even went the extra mile to pump my tires since he saw the light come on AND even topped off my wiper fluid without me asking or even charging me. These simple acts were more than enough for me to come in again. This time for a vehicle inspection before my interstate move. I tried calling in before to explain my need, but since he had left the shop early that evening, he instead offered me quick solutions at tires shops around the area to fix my TPMS problem and then scheduled a date to inspect my car. During the inspection, he did a thorough job and pointed out the cracks and wear on my engine belt and addressed the replacement immediately (reassuring me that this is normal for a 210k+ mileage car). Along the process he helped explained what to look out for during my 900+ mile trip. I bought a quart of oil from him and he gave me extra rags with it to ensure a safe trip. This man knows his stuff and is genuine to his craft. Sadly leaving PDX but he has made my trip ahead feel assuring and I hope you all can show some love to his business. FYI, I recommend calling ahead before you go in; he's a one man team so it can help him schedule you in better.

George has always done an amazing g job gets you in right away. Good service, good prices. Friendly.read more

I've been sitting outside this business for over an hour and 30 minutes now after calling yesterday…read moreto get a socket replaced after they told me to be here at 8am...that isnt good business guys

We have a Firestone 5 mins from home in Happy Valley but due to the disrespect and incompetence…read more(see google reviews I wrote one in December 2024 for that location https://maps.app.goo.gl/SSziQd4CduhDVvdQA?g_st=ic ) we had to drive 25 mins to next location which has been doing well last 3+ visits. Just to do alignments.

I had a disappointing experience at Firestone, and I feel compelled to warn others. I spoke with…read moreTony, the manager, who made it clear he had no interest in helping the moment I mentioned a promotional coupon sent directly by Firestone. I rearranged my schedule to honor my appointment time, only to be told it would take up to 2 hours for a simple oil change--a service that typically takes no more than 30 minutes. What's the point of having an appointment if you're going to be stuck waiting hours? When I attempted to reschedule, I was offered only a 7:30 AM weekday slot the following week--with the same unreasonable 2-hour estimate. Since the coupon expires within a week, I asked if Firestone would honor it during a more reasonable time slot. Tony flatly said no. Making basic services unnecessarily difficult and inconvenient simply because a customer has a coupon--one Firestone themselves issued--is a terrible business practice. This kind of treatment shows a complete lack of respect for customers' time and trust. I won't be returning--and I'd advise others to think twice before doing business with a company that operates this way.

I have used Dan's for several repairs and they are always very reliable. They are affordable and…read morehave always gotten me in the same day. Highly recommend

These guys are great! I had a simple fix they took care of right away without trying any up-sell…read moreBS. Recommend.

What a great experience dealing with Mark and burnside collision. Mark was so nice and helpful…read more 10/10 recommend this place for all body work.

I can't say enough about my positive experience with my interaction with George and his body repair…read moreteam with my bumper repair, re-installation, and headlight lens restoration. George was very knowledgeable, provided up-front cost options, and suggestions. No short cuts in the repairs in maintaining vehicle safety. All of this performed at very reasonable cost by a great group of guys. Would use their shop again, in the event, of any future auto damage.