Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

Very thorough and good at diagnosing problems, communicates well. I had an electrical issue which…read moremanifested as a seeming engine issue and he figured this out pretty quick and explained it clearly. He was able to fix it and the charge was very reasonable. He took the car into his shop to fix it and had it a bit over a week -- it did take a bit of time but this is okay with me (and probably you as well) if he fixes it right

I suspected my brakes were bad due to squealing but had no trouble stopping . I luckily took it to…read moreSW Automotive . They were honest in the estimate I requested before I even took it in . The GM , Austin patiently explained how much time it would take to diagnose the problem and length of time I should plan on leaving it. I received at least 1-3 calls per day during the 2 days they had my car with updates on findings and projected costs so I could say yes or no let's wait on that . Needless to say Southwest Automotive by Oak Hill ballfields will be recommendation for friends and family !

Austin goes above and beyond! He spent like 30 minutes on the phone explaining what likely was…read morehappening to one of my cars and it ended up being something I was able to fix on my own for like $30.

Go here!!! Came for an oil change on my Jeep Wrangler and made a friend as well! Great prices and…read morequick service! Everyone is so kind and gets the work done efficiently, Dakota took care of my service and he was great! Sit back and relax while you hear stories of the many kitties they take care of and If you want a kitten stop by in the next few weeks they just had two litters!

Honest. Fast. Reasonable. What else could you want? First…read moretime visiting for brake service. Got my front and back brake pads and rotors replaced. It was all done and ready to picked up the day after I dropped it off. Would definitely bring my car back for future needs. Excellent service. Tip: 290 construction: Located on top of the hill. The light after Scenic Brook.

1st off I wanted say upon arriving I was greeted by Freddy the Master mechanic and was very…read moreinsightful, polite, professional and knowledgeable. He inspected my vehicle thoroughly and also very transparent on any future preventative maintenance I may need. 10/10! Also while I waited Austin made me feel very comfortable w/ the pricing and overall what to expect from the visit. He displayed great communication, empathy, also made sure that everything question I had was answered! Great Crew to say the least I'll recommend them to anyone especially if you need a transparent & honest assessment of your vehicle

Austin was very respectful & helpful with me. However, I brought my vehicle in for a brake check,…read moreac update and tire rotation. Austin informed me he tried to do a check on my car re: accident. I had purchased my car & knew there had been a minor accident/repair before I had bought it. NOT slavaged. I bought it from a Carmax. Essentially, I was refused any service & encouraged to take my car to a body shop/mechanic for any repairs. Really? Tire rotation/ac check? ‍ I've never had a mechanic refuse a repair on any of my vehicles & I'm 64 & have owned 6 vehicles in my life. Just odd...

LTA has some of the best staff. I've been going to them the last couple of years, mainly, for my…read moreoil change, and I've had my tie rod done recently. They're honest, helpful, and personally, their pricing is reasonable. Each time I'd go early in the morning to get my oil change done, I'm out of there in 45 minutes.

This was such a good experience and service. As a woman, it can be challenging to find car shops…read morethat don't prey on ignorance on cars/mechanics. They were quick in response, fair cost, and were super friendly. I appreciate places like this so much! I would recommend this place to anyone. Thank you guys for all you do!

Moderately fast service (estimated 1.5 hours and took 2). So far satisfied with work.read more

I'm very disappointed in my experience with Austin Auto Repair. They first quoted me $400 to get my…read morecar fixed and after almost 3 months of them having my car.....I finally got it back and it was almost $4000! When I finally got my car back, I noticed some parts of my hood were discolored. I figured it was dirt, because when I picked up my car it was outside with a dozen other cars....in the sun. How long had it been sitting in the heat? After getting my car detailed, the spots were still there. I called and the owner said there was nothing he could do. I'll pretty sure my car was outside most of the time it was there. Those spots weren't there when I had to towed to them. Now I have to spend more money to get it my car repainted! Don't take your car here!! I wish I could give them ZERO stars!

Sayeed and the Bat city crew are wonderful. Definitely have the best interest of the customer in…read moremind. My lugs were over torqued by a previous shop so I initially went to have them broken. Sayeed looked at my rotors and showed me that they needed to be resurfaced. I would have tore up the high end track pads I'd purchased if I'd thrown them on myself without doing this. The service, confidence and friendly attitude changed a quick run to break lugs into an afternoon hanging out at the shop. New brake pads, machined front rotors, DOT5.1 fluid swap and wheel stud conversion with 10mm spacers and my M3 has never looked (or braked) better

Sayeed and the crew at Bat City are humble, efficient, talented, and nice as can be. Their rates…read moreare absolutely fair, too! Sometimes when you go to a shop you feel like you might be getting the run around, or you're anxious that you're going to get charged for stuff you don't need. Not Bat City. Straight shooters, honest work, AMAZING communication with the customer. This is service with integrity. I had them install new calipers, rotors, and brake lines on all four corners, plus fresh fluid and caliper bleed. They were straightforward with their prices and timetables, even sending me pictures of work along the way. Best service I've had from any garage. They're doing really great things for some of the kids in the Oak Hill neighborhood, too. Ask Sayeed about it. I'm coming here again for sure.

I truly wanted this to be a positive experience, but unfortunately it was not…read more I brought my 2017 Volkswagen Tiguan (about 79,000 miles) to Austin's Automotive Specialists in November 2025 for an oil leak. After their inspection, I approved additional repairs and paid $2,006.64, picking up the car on Nov. 17. Within days, the leak was worse. Instead of one leak, I now had two, along with a strong burning-oil smell while driving. I returned on Nov. 21 and was told it was just leftover oil and that everything had been cleaned. That same evening, I discovered the car was leaking from three different places. I brought the car back again on Dec. 2. After no communication all day, I called and was told they found another leaking gasket and wanted an additional $400. I was also told that "oil leaks are tricky on Volkswagens," but a properly diagnosed repair should not turn one leak into multiple new leaks in a matter of days. At this point, I declined further work. I paid over $2,000 and ended up with a car in worse condition than when I brought it in. I requested a refund in writing and never received a response. Based on my experience, I cannot recommend this shop.

Just had my vehicle serviced having oil changes both are running like a champ and I couldn't be…read morehappier they treat you like family! This is a very well organized business so if you're looking to trusting someone with your vehicle, this is the place to be. Sometimes they give you the same day appointments and sometimes they don't, kind of depends on how busy they are. But other than that they treat you with respect and honesty, when they tell you something wrong with your car they really mean it! Even if you research it like I did in the very beginning not knowing these guys but now that I've been with him for a few years I can truly tell you that I trust them one 100 percent. Highly knowledgable I highly recommend Lakeway business with the Austin automotive specialist! Give them a try....happy yelping!

Every time I come here it is like coming home. Fair prices and they do a thorough job that I can…read moredepend upon. Highly recommended '

I have been a loyal customer of Klingemann for over 5+years and have referred numerous friends and…read morebusiness clients to the Cedar Park location. Unfortunately, after my most recent experience, I can no longer recommend this location. I brought my 2006 Hummer H2 in for A/C repairs and an oil change. During the visit, I was charged $210 for a basic engine air filter. I questioned the price because it seemed unusually high, but was simply told, "The price is what it is" by Johnathan. To verify the pricing, I had a male friend call the South Austin location with the exact same year, make, and model of my vehicle. They were quoted $139 for the same engine air filter. I also called other automotive shops, and their prices were significantly lower. I contacted the regional manager to ask why there was such a large pricing difference between locations. He reviewed everything and confirmed that I should have been charged $139, not $210. He agreed the Cedar Park location overcharged me and approved to refund the difference. When I mentioned what the regional manager had told me, the technician, Jason, decided to insert himself into the conversation between myself & Johnathan & argued with me in the reception area in front of 3 other male customers saying something about being cheap. while Jason was arguing with me about price I asked Johnathan did you not say the $210 was for a "basic engine air filter" which he would not answer. To make matters worse, after paying for the A/C repair, my vehicle still was not fixed. There is now a loud humming noise, there is little to no airflow on fan speeds 1 and 2, and only limited airflow on speed 3. I now have to take my vehicle back for additional repairs because the original repair was not completed correctly. Since I refuse to go back to this north location I will have to travel an hour away to get my AC fixed. To his credit, the manager who was in lunch while this was happening walked in at the end & we spoke outside. He handled the situation professionally. He refunded the air filter overcharge, reimbursed me for the window switch repair that I chose not to have completed, provided $30 additional compensation for my inconvenience to drive south & sincerely apologized. While I appreciate how the manager resolved the financial issues, the experience at the Cedar Park location was unacceptable. No customer should be spoken to or argued with in front of other customers, especially after a pricing issue that management later confirmed was valid. As someone who supported this business for years and referred many people here, I'm disappointed to say I will not return to the Cedar Park location while that technician Jason is employed there. I sincerely hope management addresses these issues so other customers do not have the same experience.

I took my vehicle to Hank at Oak Hill Automotive after getting the runaround at my dealership for…read moresome basic tune up related work. Hank was able to get the job done for much less cost, and my car was ready within an hour of my appt time. I appreciate having an honest shop in the neighborhood for my family and I to take our vehicles to.

I was referred to Hank and the Oak Hill Automotive team after my old mechanic closed his ship. I'm…read moreso glad to have found them. With three teen drivers I have a lot of used cars. Friendliness is a bonus, but finding an honest mechanic who offers several options is a must have for my family. We had a complicated fix on a 4x4 and Hank gave we several options and an realistic approach. It was going to be expensive, which I knew, but he put me at ease with a budget minded and logical approach. He was reasonable, explained the need and got it done in a timely manner. Definitely added his number to my "Go To" roster of people to work with!