We moved and decided to use Southwest blinds and shutters again for our new house. Unfortunately,…read morethe company has changed. We did not have the same experience as we did the first time. I loved the design process. She was very helpful and informative. She did tell me it was the three months before the shutters got in which I was fine with. When the shutters came in, a set of shutters did not fit and the remote to our sliding glass door shade did not work either. They had to remeasure the shutters and told us it would take another three months. We went through that three times. It took them a total of 11 months to get our front shutters placed. I had to take off numerous days of work for them to come out and measure and come out and install and then just take it down. All I got was an apology voicemail. If you want to wait 11 months to get your shutters installed, this is the company for you.

We had Johnathan install a replacement blind for a sliding door. He helped us select the exact…read moreshade that matched our other blinds. He was on time and performed his job expertly and with a friendly approach. We will call Southwest Blinds in Gilbert for any future repairs or replacements. We would request Johnathan as our tech.

We had a great second experience with Arizona's Blind Brothers! We hired them to install some…read morevertical blinds for us back in 2020 and knew we wanted to use them again. I met with Carlos, who helped me decide what kind of blinds/shades I wanted for my living/dining rooms, as well as the kitchen window. He gave me pros/cons of each, and tons of options. It was so helpful! Gabriel dealt with our installation and did a great job. Everything works great and we are happy with our finished project! We will definitely be in touch when we decide to update the rest of our window treatments :)

I hired Arizona's Blind Brothers to update the window treatments in our 2Br condo in north…read moreScottsdale. We got quotes from three others. Blind brothers quoted the most reasonable solution for our sliding door. Everyone else wanted to go too fancy. I hired them on the strength of the reviews here so I am contributing one though I usually review elsewhere. The project was completed on time and budget, five windows total. The rolling shade in one room had a minor imperfection and Blind Brothers ordered a replacement before I ever saw the installation. They came back and replaced it at no charge. Thanks to Carlos and the crew for a good job.

We used Elite 12 years ago, then went back to them when we decided to update more window coverings…read more I was happy with the cost and the quality of the shutters and the installation. We will be getting some more from them shortly! The only problem I had was that their voice mail box was full for a few days.

I am so excited that I listen to Beth on KEZ and called Elite Shutters and Blinds. Chris Cheney,…read morewas on time, very professional and explained everything that I needed to know about putting Shutters in my bedroom. Cannot wait to have my new shutters. If you are ever in need of shutters, I suggest that you call Elite Shutters and Blinds to get an estimate.

I had an absolutely wonderful experience from start to finish, and cannot recommend this business…read moreenough! I went into this store two weeks ago looking for ceiling fans for my new build home. I have been avoiding big box stores and this is a locally-owned shop. It can be a bit overwhelming to walk in and see so many options - especially because this is my first time buying my own ceiling fan - but the employees make time to discuss your room sizes, style preferences, aesthetics, price points, all of it. They have options for EVERY style and budget right there in the store... as well as a table of thick books with thousands more options. I landed on some high-end fans, which feels worth it to me because I don't foresee wanting to switch these up for many years (if ever). They are Minka-Aire stainless steel fans with lights, very modern looking and high-quality. I was educated a bit as well, and these are meant to run continuously, meaning my home will get the fresh-air feeling year-round! I paid for the fans after I ordered them, and then they scheduled installation for just two weeks later - the installer showed up a little bit early (which I loved) and got five fans installed in exactly two hours, which was the window they'd provided me. He set up a table and assembled the fans in the home, and mentioned these particular fans happen to have more parts than most so they took a little more time to assemble. He left no trace, taking out the boxes and everything, leaving not a stitch of dust or debris anywhere. He also mounted the remote control holders to the wall, next to my light switches (at my request) so they don't get lost. I am so thrilled with this experience!

One of our fans broke last night and had been improperly installed, which was especially pressing…read morebecause we're having a late housewarming this weekend. We ended up coming by Arizona Fans & Blinds and we had the pleasure of meeting the owner, Chris. He was very patient, answered all of our questions, and he ended up knocking down the price with a multi-fan discount (and free installation). In less than 24 hours we went from having a broken fan to having a new perfectly functioning fan. Patrick was the installer and was quick and thorough. We have one fan on back order (we ended up buying three to match since only two were in stock). Chris sent over Patrick to install the two they had available so we would have them by the time our guests come by. We are hopeful that the third fan will come in soon but so far we have nothing but good things to say about them.

We are incredibly disappointed in the quality of the installation of our blinds. We have owned…read moremany homes and never been had such a negative experience with a company. We are not accepting of the response to our concerns. We will not be recommending to our new neighbors who are moving in weekly in Ovation at Meridian. In fact, the opposite. We will warn them not make the same $10,000 mistake we made going with Budget Blinds.

Didn't end up using this company. The quote we received for 5 windows was SO MUCH more than any…read morewindow treatments we have ever bought. $15,000 for 5 windows!!!! The shipping alone was $595!!! I'm not sure how they are in business. Seems absolutely ridiculous to charge this much.

We love our blinds, high quality and any time we need anything (question about blinds, something…read morethat needs to be fixed, missing charger, etc.) Empire has been extremely fast handling any questions or concerns. We started doing only our downstairs blinds but since everything has been so great, we expanded and did our upstairs windows as well. Best in class blinds and service, highly recommend Empire Blinds to anyone looking for new blinds. Excellent value considering the quality of the blinds and the 5 star service provided. Very happy with the choice we made using Empire blinds and the energy savings have been great. Thank you!

I was recently in Phoenix on business as I'm opening a new location for my company. When we arrived…read moreto our new office we noticed that we have no shades, blinds, etc. I reached out to Empire with a request that I was hoping they could handle. An immediate install as I only had certain amount of time allowed for my stay. Needless to say they knocked it outta the park! I'm thankful for Damian and his team at Empire Blinds for putting up with my unrealistic time frame, my businesses requirements for our office and everything in between. My business continues to grow and we will be opening another office and relocating from Southern California to Phoenix. I'm looking forward to working with these fine folks again! Thanks Empire!

This guy took forever to get my shutters and roller shades installed. When he finally installed the…read morecoverings, he burned a cigarette like burn in my purple color roller shade, which felt very deliberate. He claims to be married, but crawls all over you. He took up a lot of space in my home as a single women, not looking for someone to act like I asked for his HUGE DADDY accent in my home. I reached out regarding his work, and I was ignored. I would not recommend this business.

I wish I could give ZERO stars. I purchased 15 blinds from this place in the past. BEWARE, both…read moreLarry and Devin have left this company and it has gone DOWNHILL. The customer service stinks! I used to get no questions asked about the lifetime warranty. Now you get no support, no phone calls or texts back. One of the original guys now runs AZ Shutter & Blind Pros, I would HIGHLY recommend going there so you can see what real customer service with great prices looks like! Stay away from this place!

Very easy to work with and fast delivery and installation. The owner/wife came personally. I…read moreordered linen drapes that were delivered in about 3 weeks.

Highly recommend this company for shutter and blinds! Greg and his wife came to do the measuring…read more They asked questions as to what I was looking for, pointed out pros and cons of the options. Everything was read for install one month later. Greg installed the patio blinds. His installers came same day to install all shutters. Install took maybe 45 minutes for all. Beautiful product as well. Very satisfied. Great stress free experience all around.