always nice and remembers customer names always fully stocked love Regina she is the best…read more recommend this store to everyone

I've had several bad experiences here. The first one being…read morethey made me stand out in the freezing cold/snow with my kids when I already knew what I wanted. I get that it says visibly no one 18 & under but I was from out of town & that's the only place I knew of. It's just a really inconvenient place for parents with kids. I'm not just gonna leave my kids in the car. The one in Athens allowed me to take my kids in. They need to move the tobacco if that's what they're worried about. If the Athens one can manage it then the Lancaster one should too. Second being as how they keep selling proven defective items. I took one back, they replaced it & it stopped working too. They didn't even bother pulling them off the shelves knowing they are all defective. Never going here again!!

Due to, what I assume was a manufacturer's issue, my bed fell apart after only 2 months. I called…read morethe salesman (Zach), and not only did he honor the warranty, no questions asked, he and his partner came to my home today and hand-delivered and assembled the bed themselves, ON THEIR DAY OFF! I also managed to lose the hardware that went to the drawers that go with the bed, and he ordered new hardware, free of charge (even though it was my fault I lost them), and is coming back to assemble those, too. I know it sounds like he was just doing his job, but he could have easily had their delivery people take care of it, but he took personal responsibility for the matter, and resolved it, on his own time. I commend his level of customer service, and I will most definitely be a repeat customer.

I bought a pretty expensive piece and I never used it at all and there is a no refund after 30…read moredays well I brought I back the next day not used anf the manager at the Lancaster store called me a lier and then I called the groves City store and he told me over the phone not even seeing the thing and basically calling me a lier to so I spent a lot of money in that store almost 2 or 300 dollars a month in there now now I'm never going back that's 1200 hundred you loosing

For a store that sells sex toys, drug paraphhernalia, porn... The older man working in the evenings…read moreis very judgemental. Even not saying a word, and the smell of pot being straight smoked only feet away in the back , i felt him judging me and mine that i was shopping for. I wanted to get some dresses and what nots for my self while looking for glass supplies for two of my grown kids in the store but instead put stuff back or didn"t even pick the stuff up. He acted like a jugdemental dick over the glass supplies i asked about all i bought was one 11 dollar glass piece, some smells and butane. And to top it off when i at the registar, he acted like i couldn't afford what i was buying. Only like 20 or 30 bucks, what a a****. But their sales suck!! Not going back!

They sell counterfeit vape pens and don't seem to care as they've been made aware and still sell…read morethem.

A college town head shop. It has stuff to help you use your stash. They have a lot of cool things…read more It's clean and organized inside. The staff is quite helpful and knowledgeable. It has selections for your smoking activities. It has lots of hand crafted glassware. They also have a selection of silicone pipes. An advantage of these are easier cleaning. These are $20, which seems fair. It also has a selection of stickers and assortments. It's not a huge amount of stuff, but there's usually something worth buying. This is probably the most offbeat place in this town.

I get all my glass from here now. I use to go up the street a bit to this warehouse with a shop in…read moreit, I would be buying a replacement every week just about!! The glass from the stash house is a lot stronger, haven't had to replace any of my glass yet. Plus very friendly staff, easy to find what you need, stickers, incense, and more. Don't forget to try the hemp rope out next time you go in it's only $1 for 4ft and makes smoking a bit safer

I got my first piece from Headies about 7 years ago, Christmas 2014. I believe they said it was…read moreblown by an artist named Brent Cook? (Sorry if my memory fails me!) Anyways, that piece was not only beautiful, extremely functional, but it was built like Fort Knox, I thought it was unbreakable, until I dropped it on solid, frozen pavement this winter, ending its long illustrious career - as my pipe. So I went back, and IDK if they treat every customer like this - but they treated me, a random dude with $100 to spend, they treated me like a King, no joke. I left with a plethora of goodies, some on the house (who doesn't love a free Bic?!) and just an over all great experience all over again. I hate to sound like a total stoner, but it's cool when you walk out of a place, and can feel the culture/vibe of the place leave with you. AND they have a BOSS ass Doberman that hangs around - what more can you want in a Head Shop? Headies is the place to go. You can tell by my long winded, positive as shit, review

I love it here! Their staff is always friendly, they have a large variety of grinders, water pipes,…read moredrinks, etc...to meet your needs. They also have a free yoga class every Sunday morning!

very well organized and the sweetest staff ever, put a pin in it bc you know you'll be back!read more

Love it. Always visit a lion's den when I'm close to one. Wish they had more of them.read more

A smoke shop isn't something I need all the time but when I do I choose Puff Palace. The owner is…read morethe nicest guy you can meet. He's super knowledgeable and always there whether his arm is in a sling or not. Support this local business and great owner.

This place is like a "needle in a haystack" of smoke shops. The owner is incredibly kind and super…read morepersonable. He knows something about every single product in the store and goes to bat for products he truly believes in. I will absolutely be back!

Won't be going back here. Juice selection is minimal, carries virtually no coils and pods. Seems…read morelike the lady who always works here doesn't even vape. Whole place smells like an ashtray when she's in there. One star because their juice isn't overpriced. Man who works here is the same deal.. has no idea about it other than how to pick up a box off a shelf it seems.

Stopped in with my boyfriend to pick out new juice after using a disposable for well over a year…read more The woman working was not very friendly or even the least bit helpful. She almost seemed bothered we walked in so late to closing. (It was 8pm and they closed at 8:30). The only help we got was the Ohio made juice is on one side and "mainstream" is top shelf on the other side. Also to note, they do not have a menu out for "mainstream" as they do the Ohio made. Don't waste your time if you are new and do not know what you want.