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    Best Buy Beaverton

    2.4 (175 reviews)
    Open 10:00 am - 8:00 pm

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    Reviews With Photos

    Very helpful helped me pick my laptop!!!

    Very helpful and trying to help me picked out my laptop. Very nice the very positive.

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    2 years ago

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    2 years ago

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    2 years ago

    No one will help, they are not capable of taking calls, route you thru a crappy call center. One star is too much!

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    4 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    11 years ago

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    10 years ago

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    11 years ago

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    6 years ago

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    Page 1 of 5

    Ask the Community - Best Buy Beaverton

    Review Highlights - Best Buy Beaverton

    Robin talked us into buying the sound bar, also by Sony and, in second visit to the store we got it, and we love it!!

    Mentioned in 2 reviews

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    The Home Depot

    The Home Depot

    2.4
    (179 reviews)
    1.2 mi
    $$

    Home Depot has mastered the art of taking your money and disappearing the second there's a problem…read more We bought a water heater from them, paid a licensed plumber to install it, and the garbage they sold us turned out to be defective right out of the box. Naturally, we contacted the store expecting them to stand behind the products they profit from. Instead, they immediately hid behind the manufacturer and acted like none of it was their problem. So apparently Home Depot's business model is: Sell defective products, collect the money, dump the customer onto someone else when things fail. Amazing system. Truly. Anyone can make money if they never take responsibility for what they sell. And this wasn't even a one-time experience. Nearly everything we've purchased from this particular store has had issues, defects, or outright failures. Getting anyone there to help is like talking to a wall. No ownership, no urgency, no accountability. Just endless "you'll have to call someone else" nonsense from employees who clearly have been trained to avoid responsibility at all costs. At this point, it feels like Home Depot is less interested in customer service and more interested in being a middleman for defective junk while leaving customers stuck dealing with the consequences. Companies like this wonder why customers stop coming back and why people are abandoning big-box stores. Here's your answer: People are tired of paying premium prices for garbage products and nonexistent support. Absolutely pathetic customer service.

    After three days of searching for someone to help me with my lamp. I called Home Depot…read moreelectric/lamp dept...Larry said,"if you bring your lamp in I'll see what I can do" turns out he's worked for Home Depot 18yrs... he's a retired Vet/electrician he was my Champion today. He took my lamp apart & fixed it. He was wonderful. This man deserves a raise he was amazing!! Please reward him in some way! Home Depots getting my families business going fwd...LARRY'S A ROCKSTAR!

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    The Home Depot
    The Home Depot
    The Home Depot

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    The Home Depot

    The Home Depot

    2.5
    (123 reviews)
    1.9 mi
    $$

    Monica in the rentals department was very helpful! She is very knowledgeable and not only made sure…read moreI was set up for success but she was also kind enough to show me how to use everything in a very helpful way. I've had experiences at other locations where they just try to get you in and out without having to lift a finger on their end, not with Monica! She is awesome.

    The customer service at this location is consistently disappointing. I shop here frequently for…read morework-related purchases, and nearly every visit involves spending a significant amount of time searching for assistance. Too often, employees are unfamiliar with the items I'm looking for, tell me the store doesn't carry them, or simply don't know where they are located. During my most recent visit, I needed a hose and a cooler. The first employee was helpful and assisted me in finding the correct hose. However, when I asked another employee about coolers, he told me that Home Depot doesn't sell them. After I showed him that the website indicated there were 19 in stock, he took me to the garden center and stated that they were sold out and that the website was incorrect. As I was leaving the garden center, I immediately saw a large display of coolers along with outdoor furniture and other seasonal items. I understand that mistakes can happen occasionally, but this has been a recurring experience during many of my visits. The lack of product knowledge and consistent assistance makes shopping here far more difficult than it should be.

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    The Home Depot
    The Home Depot
    The Home Depot

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    Kelly's Appliances

    Kelly's Appliances

    2.6
    (91 reviews)
    41.4 mi
    $$

    We purchased a washer and dryer from Kelly's several years ago and were pleased with the…read moreprofessionalism and knowledge of the sales team. A few years later, we converted a laundry room into a bathroom so returned to Kelly's to shop for a stackable washer and dryer. The salesman asked about the brand of our washer and dryer, and sold us the very inexpensive part needed to stack the appliances we had at home. Money saved! Recently, in search of double wall ovens, we yet again returned to Kelly's. This time we met Todd Edgar. We had done a *lot* of research and were pretty sure of what we wanted. Todd really knows his stuff! He answered our questions, provided knowledgeable insight, and researched our concerns. I especially appreciated his ability to communicate information clearly. And his patience is quite commendable. If you're looking for an appliance, go see Todd!

    I honestly don't even know where to begin with how terrible this entire process has been and how…read moreincompetent the sales staff is. I ordered a professional range 2 months ago, and today was the fourth delivery attempt--which I ultimately declined and requested a refund. Four separate delivery days where I planned my day around and cancelled plans because of delivery. It takes A LOT for me to write a bad review. I am absolutely baffled by the level of incompetence from the sales team at Kelly's. I would never recommend buying from them. If your appliance arrives in perfect condition, consider yourself lucky--you do not want to deal with this company if anything goes wrong. I still have not received a single unprompted phone call. Delivery Attempt #1: The stove arrived and when the protective tape was pulled off, it left residue everywhere and the stainless steel looked damaged. I declined delivery. Frustrating but understand it's no one's fault. However, one of the delivery people and our sales person implied that we should just give it a little elbow grease ourselves. We paid several thousand dollars for a new stove, I think that is unreasonable to tell a customer to do that. It was taken back to the store, where the sales staff supposedly "cleaned" it. No call from our salesperson to schedule new delivery. Delivery Attempt #2: The following week, they attempted delivery again. It still wasn't in acceptable condition, so I declined it again. Our sales person was not friendly and acted like we were being unreasonable. I ordered a brand new stove so I think it's pretty reasonable to want in perfect condition upon arrival. So they then ordered a completely new stove. Again, no one called me about a timeline or delivery. Delivery Attempt #3: My delivery window was 11:45-3:45, but they didn't show up until 6:30 PM. I received zero communication--I had to call repeatedly just to get updates on arrival time. I have a toddler and a stove I couldn't use because they kept saying they were arriving any minute. The new stove arrived with the exact same tape issue. Frustrated, I begrudgingly allowed them to bring the stove inside with the promise that a cleaning crew would come the next week-- still not convinced that they would be able to get it cleaned, but so frustrated that I had been sitting at home for hours waiting and wanted to just get it done. The installers pulled out my old stove, brought the new one in, and after working through dinnertime, bathtime, and bedtime for my toddler, they informed me at 8:30 PM that they couldn't install it because they didn't have the correct fittings. This was the first time anyone mentioned a professional installer. Again, communication has been nonexistent the entire time aside from automated delivery confirmations. Since I couldn't be without a stove with a toddler, they had to bring back my old stove and reinstall. They left our home at 9:00 PM--from a window that was supposed to end at 3:45 PM. After going back and forth with the manager, we finally arranged a professional delivery team for the following week. Delivery Attempt #4 (Today): Yet again, the stove arrived in unacceptable condition despite attempts to clean it. The installer tried to clean it and even he agreed the stainless steel looked permanently damaged. At this point, I requested a full refund. Throughout this entire ordeal, not once did anyone from Kelly's reach out to us--no updates, no apologies, no communication at all. They issued a refund but still no call. Every single time, we had to call them. I wasted four days sitting waiting for this range, clearing out a path for delivery and canceling plans. The only positive part of this experience was the delivery crews themselves. They were polite and did the best they could with the situation they were given. Jose, Chris L, Lander and Chris H were awesome and understanding of our frustrations. The professional installer that came today (I believe his name was Gary) was also very professional and friendly.

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    Kelly's Appliances
    Kelly's Appliances
    Kelly's Appliances

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    Best Buy Beaverton - electronics - Updated June 2026

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