BEST BUY UNDER REMODELING.. First time at this Davie Best Buy mega store. Walked to the rear of the store where they had most of the giant floor speakers and supplemental TV speakers. Some of the Best Buy locations have clearances on some of these items so you just gotta check in every week. This store had the strangest items that I have ever observed in a Best Buy. In the back right corner was a giant green lawnmower and about ten big boxes containing lawn equipment. Did Best Buy merge with Home Depot or Lowes? Maybe due to all the recent hurricanes. Loved the electric bicycles and scooters at $999 and up. Very cool but too pricey for me. The new Apple watches were on display with a variety of bands. The employee assisted me in this section. The wife has been wanting an upgrade. This store is well staffed unlike a few other locations. Cant wait to see this store after the remodel. read more

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Extremely spacious and clean showroom with an elaborate Apple laptop and Google wrist watch sections. Noticed all the new inventory which includes electric bikes and yard equipment - never thought this would be at Best Buy. The employee Haylie was very professional explaining the new sound bars with the 8k TVs. Spent about an hour browsing the new arrivals and will return. read more

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Best Buy is a consistent electronics store chain that has brands I can trust and that I can depend on. For example, when I need to get some Apple accessories, I know I can stop in here and find what I need. They also carry private label and generic options for those who want to compare prices and performance. I found it difficult to find help as the people on the floor where busy helping others, but I was able to get what I needed and pay fairly quickly. read more

Best Buy - Davie - Electronics Near Me - Davie, Florida

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Had an easy transaction and curbside pick up! They had our item in stock (lucky) and was notified within an hour that it was ready to be picked up. Got to the parking spot, put in my spot number and the Best Buy guy was at my window within 3 minutes. Efficient!! read more

I just wanted to write a review of great customer service that I received while in your store. I usually don't go to that particular location, but I was on that side of town so I decided to stop. I was in search of a charger. I needed some help and I was approached by a very kind and helpful employee. He told me about all the promotions/sales, and he explained to me all the questions I had about the different chargers. Even though I didn't purchase anything that day. I just wanted to say thanks for the help given. They do have quite a selection of merchandise for anything you are looking for kitchen appliances, Televisions, etc. and of course, you have pricey items as well as good values and sales throughout the store. read more

Usually I try to find something good about bad things but we have been to two different locations Plantation and Davie Best Buy's and they have adopted the apple appointment method but they are not good at it. Showing up knowing what you want shouldn't take a half hour, when the store is empty. Even the manager could not just hand us the laptop so we could pay and leave. Crazy, one person in the entire computer, Isaiah was the only person working hard. The rest of the store is standing around. Not even the manager could hand us the light box so we could pay and leave. Then you wonder why brick and mortar is disappearing. read more

Best Buy - Davie - Best Buy Davie fl - Electronics Near Me - Davie, Florida

I recently bought an Apple 6.6' USB Type A-to-Lightning Charging Cable from the Best Buy website. When it arrived, I connected it to my phone and it worked fine. However, the lightning connector unexpectedly snapped off when I unplugged it for the first time. I went to the store to exchange it for a new one, but I was worried because I no longer had the original box or manual. This was the first time I had experienced something like this, and I found out that most Best Buy locations only accept exchanges or full refunds with all of the original packaging and accessories. I'm really thankful for this Best Buy, though! A female employee helped me by taking my broken cable and giving me another Apple 6.6' USB Type A-to-Lightning Charging Cable! She could have denied my request, but she went out of her way to ensure that I left with a new working product! I can't remember her name, but if she sees this, thank you so much! You're a lifesaver! read more

To Whom It May Concern, I'm writing to report an extremely disappointing and unprofessional experience I had during a recent visit to Best Buy. We came to shop for Pokémon cards, and when we reached the register, the cashier -- who was clearly a reseller herself -- asked me how much the cards were reselling for. I explained that I don't resell; I collect and rip my cards. There were three of us shopping together, including my cousin, who is legally blind and requires assistance. Despite each of us selecting our own item, the cashier attempted to deny our purchases, trying to reserve the products for her friends waiting in line behind us. This was completely unacceptable, especially after we had stood in line all night to secure our items fairly. On top of that, she was extremely disrespectful -- putting in her AirPods during checkout and loudly saying she was going to "talk about us." The attitude, favoritism, and lack of professionalism she showed was unbelievable and unacceptable for a store we have supported for years across three different households. I am also active on social media as DadeAssKickz, where I promote stores like Best Buy regularly. Experiences like this damage not only customer loyalty but also the brand's reputation. I am asking for this incident to be fully investigated. No loyal customer should ever be treated this way. Thank you for your time and attention to this serious matter. read more

Never thought I'd leave an Amazing review for Best Buy , but Damian was great ! He was knowledgeable of the products , really was on my side about getting me a great deal, but he did it was so enthusiastically! He's awesome. ! I traded in my iPad and bought a new one for my studies . I really tried to do the survey on the website but it's confusing ! read more

I recently rushed in here during my lunch break to purchase a new wireless mouse. I wish I would have had more time to browse since the store is large and looked so appealing to shop in. When I walked in, there was a cluster of blue shirts talking in the front. With no time to waste, I approached them and asked for assistance. They pointed me to the area. Once there, too many choices were about to frazzle me, as I needed to make an informed decision with limited time and money. Despite popular belief, that pretty much holds true for the majority of consumers when they go shopping, but associates tend to forget or don't care. I went back to the blue cluster. One of them told me to look for the clerk with the black shirt. Fortunately for me, Stravos was available!! He is a highly intelligent, personable, and calm young man. He is the man in this store as far as I'm concerned. Within two minutes, he had narrowed it down for me and I walked away with a $30 mouse, which is both Bluetooth and USB functional--if that makes any sense. read more

Best Buy - Davie - Isn't it cute? Hope it works well too! :) - Electronics Near Me - Davie, Florida

**Review for Best Buy - Holiday Experience** I visited Best Buy on Christmas Eve, and I have to admit, I was feeling a bit overwhelmed. Like many last-minute shoppers, I was dreading the holiday crowd and hoping I could find something special for my son, who has autism. It was a stressful day, and I wasn't sure where to start. However, my entire experience turned around the moment I was approached by a young man named Milton. He greeted me with a warm smile and asked if I needed help. I took a deep breath and explained what I was looking for: something to entertain and engage my son. As we spoke, Milton shared with me that he had a brother with autism too. He told me how he had bought his brother an iPad and taught him to use it. His brother now loves making music on it, and the iPad has been a wonderful tool for his brother's learning and development. Hearing Milton's story was like a weight being lifted off my shoulders. It was clear that he understood the challenges I face, and he took the time to listen. I could tell that he genuinely cared, and his advice was exactly what I needed. Thanks to him, I found the perfect gift for my son--a tool that is both fun and educational. Milton's kindness and professionalism stood out to me. He didn't rush me or brush me off. Instead, he walked me through all my options and made sure I felt confident in my decision. The store itself was clean, and everyone I encountered was friendly and full of holiday cheer, even though I'm sure they all would rather have been home with their families. My son absolutely loves his new iPad, and he's already starting to learn the piano on it, which is a huge blessing. It's not just a toy for him--it's a tool that's helping him grow. I'm so thankful to Milton for his help and for making my holiday shopping experience so much better. His kindness made all the difference. Thank you, Milton, for your excellent customer service, your patience, and for sharing your personal experience. It was a pleasure meeting you, and I wish you and your family a very happy holiday season! I also want to note that Best Buy had some great deals, and I was very pleased with my purchase. Highly recommend this store and the wonderful team that works there! Loyal Customer Loni Esposito and Family Best Buy on 2200 S University Dr. read more

Do NOT purchase Best Buy Total membership unless you plan to never die. Best Buy insisting to refund cancelled credit card of deceased member. They know credit card is cancelled and they received death certificate. HORRIBLE policy for members paying hundreds of dollars. read more

Love the store sometimes it difficult to get someone to help you but when you do find someone to help they are on full board. I was ready to purchase the wrong things for my computer and this young man told me better to get model of my product before I made all these mistakes. So I went home and got the numbers so I would buy the right product. Thank you so much. Parking is ample and store is very welcoming. Here is some info on company. Best Buy Co., Inc The Best Buy logo used since 2018 FormerlySound of Music (1966-1983) Best Buy Co. Superstores (1983-1984) Best Buy Superstores (1984-1989)TypePublic Traded as NYSE: BBY S&P 500 ComponentIndustryRetailFoundedAugust 22, 1966; 54 years agoin St. Paul, Minnesota, United StatesFoundersRichard M. Schulze James WheelerHeadquarters7601 Penn Avenue S, Richfield, Minnesota , U.S. Number of locations 977 (FY FEB 1, 2020) Areas served United States Canada Mexico Key people Hubert Joly (Executive Chairman) Corie Barry (CEO) Mike Mohan (President and COO)ProductsConsumer electronics, appliancesRevenue US$42.88 billion (FY FEB 2, 2019) Operating income US$1.90 billion (FY FEB 2, 2019) Net income US$1.46 billion (FY FEB 2, 2019)Total assets US$12.90 billion (FY FEB 2, 2019)Total equity US$3.31 billion (FY FEB 2, 2019) Number of employees c. 125,000 (FY FEB 2, 2019)DivisionsBest Buy CanadaSubsidiaries Best Buy Mobile Geek Squad Magnolia Home Theater Pacific Sales WebsiteBestBuy.comFootnotes / references [1] Best Buy Co., Inc. is an American multinational consumer electronics retailerheadquartered in Richfield, Minnesota. It was originally founded by Richard M. Schulze and James Wheeler in 1966[2] as an audio specialty store called Sound of Music. In 1983, it was re-branded under its current name with an emphasis placed on consumer electronics. Best Buy operates internationally in Canada and Mexico, and formerly operated in China until February 2011 (when the faction was merged with Five Star). The company also operated in Europe until 2012.[3] Its subsidiaries include Geek Squad, Magnolia Audio Video, and Pacific Sales. Best Buy also operates the Best Buy Mobile and Insignia brands in North America, plus Five Star in China.[3]Best Buy sells cellular phones from Verizon Wireless, AT&T Mobility, Sprint Corporation[4] in the United States. In Canada, carriers include Bell Mobility, Rogers Wireless, Telus Mobility, their fighter brands, and competing smaller carriers, such as SaskTel. Best Buy was named "Company of the Year" by Forbes magazine in 2004,[5]"Specialty Retailer of the Decade" by Discount Store News in 2001,[6] ranked in the Top 10 of "America's Most Generous Corporations" by Forbes in 2005 (based on 2004 giving),[7] made Fortune magazine's list of "Most Admired Companies" in 2006,[8] and "The Most Sustainable Company in the United States" by Barron's in 2019.[9] Hubert Joly is executive chairman of Best Buy, having been succeeded as CEO by Corie Barry in June 2019.[10][11][12] According to Yahoo! Finance, Best Buy is the largest specialty retailer in the United States consumer electronics retail industry.[13] The company ranked No. 72 in the 2018 Fortune 500 list of the largest United States corporations by read more

My husband and I went here because are bedroom TV stopped working. There was plenty of parking in the Tower Shops. We entered the store where there was hand sanitizer for your use and all employees and guests were wearing masks. We went straight back to the TV section and someone came over and helped us rather quickly probably less than a minute. He was nice and happy to be there. He helped us pick out a TV and had it brought to the front of the store for us. My husband and I walked around a few more minutes noticed the store was clean, well stocked and smelled clean. (Yes that's a thing) lol We checked out easily without any wait. The cashier was lovely and called for someone to help us to the car without us even asking her. The young man met us quickly in front of the store he put the TV in our car and wouldn't even except a tip! I highly recommend this Best Buy. They made buying a TV easy and dare I say a little fun! read more

Best Buy - Davie - Store front - Electronics Near Me - Davie, Florida

What happened to Best Buy? It used to be full of life and workers walking around asking it you need help. I came on a Saturday and I'm practically begging for assistance. read more

Walked in told them what. I. Was looking for they helped me right away told me where to go. And I waited for a few minutes and got what I needed best customer service at this location. No problems no waiting they had everything in stock read more

David was so helpful in helping me and my son figure out what wires we needed and made sure he could finish his homework. David also made sure we got the best bang for our buck, couldn't thank the guy enough. read more

Wow - AMAZING service from the Best Buy (Tower Shops Plaza) personnel this past Sunday. My husband popped over to the store to check out the prices of Apple watches, as my two year old Apple Watch 7 was having issues. It had a cracked screen and I could tell some water was underneath the screen making it difficult to see the watch face. Lucky for us, Alex approached my husband and asked if he could assist. Hubs told him the sad tale of my beat up watch and Alex asked if I had AppleCare insurance. Hubs didn't know but Alex talked him through how to figure that out, and what some of my alternatives night be in replacing the watch was or whether I would have to purchase a new one, and what the best model might be for my needs. Hubs came home and we found out that I DID have AppleCare which meant that I could have a free replacement of my watch!! We headed back to Best Buy and Alex came to us with a huge smile to help us once again. Upon careful examination of my watch, we discovered that it was the watch bumper cover that was cracked and the watch crystal below was in perfect shape! Off it came and Alex selected the correct bumper cover/screen for my watch, and suggested that the Geeks could install it for me. A quick trip to the cashier then over to the Geeks desk and I had a beautiful, fully functional watch again, and learned a few things about my coverage and some watch functions too. Thanks Alex!! You rock! read more

I cannot remember if I have been here in the past but if I have, it was years ago. I ordered a pair of Bose headphones online and wanted them the same day. I had a bunch of gift cards and I also use Ibotta so that is why I ordered online. I ordered the headphones around noon and I received an email that they were ready around an hour or two later. The email also provided clear instructions regarding how to pick up my item. I walked in and found the desk I had to go to pick up my headphones. I was greeted immediately by a staff member and told her I was there to pick up an item I purchased from their site. The transaction would have been a lot quicker but another employee kept interrupting the employee that was helping me out. My transaction would have been 2 minutes maximum if she was not interrupted but it was more like 10. The staff member I dealt with was professional and didn't skip a beat. I signed and walked towards the door. There was some pseudo security at the door asking for my receipt. I know it is protocol but the counter where I picked up my headphones were 2 feet from the door and I did not wonder around. There also was barely anyone in the store. I made some sarcastic comment like, do people steal shopping bags? He responded with, you would be surprised. He highlighted my one item on my receipt and let me leave. The store was weird and I only chose the option to pick up in store as opposed to shopping it to my home because we were literally heading north for the weekend right after. read more

I ordered curb side on a slow night and waited almost two hours. When ordering curbside from Bestbuy on pines blvd they're more efficient and have better customer service hands down. I only came to this location because they had the product I needed. I'll avoid this place at all cost in the future! read more

The employees are courteous and extremely helpful. They don't try to sell you things you don't want but t direct you to the items you need for whatever you're trying to add to your technical collection. read more

Best Buy - Davie - The Geek Squad is available when you're at a loss. - Electronics Near Me - Davie, Florida

The key stopped working so we stopped in for a new battery. Reggie, the store manager was very helpful. He replaced the battery and also came out to the car to make sure it worked. It did. What a pleasant experience. read more

I have put this review off long enough, but after coming here again, and I always shop at THIS Best Buy, I needed to finally share my experience here. Through the years most of us have been to Best Buy stores for one reason or another. I found this location closer and more convenient to my home and so glad I did. This store does not seem so big and confusing to find what you need, always seems to have IN STOCK what I am looking for and there is always friendly people to help you and MOST OF ALL, there is REGGIE. He is the biggest reason I think I love this Best Buy most of all. Every time I shop here, he seems to be the one to help, and I am talking months or even a year since my last big electronic purchase, which Reggie specializes in. He is all smiles and remembers me and what he sold me. He is not afraid to show me something different that may suit my needs better and NOT because of price, but because he seems to understands what I am trying to do. He takes his time, answers all my questions and I always leave knowing I purchased the right merchandise. The first 2 visits with him were for big screen TV's which he steered me to the same features on the TV's that are displayed in the isle that are on sale, saving me hundreds of dollars. He helped me pick out sound bars and took the time to explain how they work with WiFi. Today, I called the store to check to see if a PC I wanted was in stock after doing some research. I went to the Best Buy sight and found the exact SKU in stock. I called anyways and they assured me that if I stop in, I will not have a problem getting it. I went right to the service department and lo and behold, they called up Reggie to go pick up the PC, bring it to me at the Service Counter and yes, he remembered me. We had a few laughs and I was out in 20 minutes. This Best Buy is clean, organized and a very pleasant experience. I must give a shout out to definitely ask for Reggie. Can't go wrong!!! I never had to wait long for help here as I have in some of the other Best Buy stores in the area, as we all know can waste a lot of time and get on your nerves. Sometimes you finally get help and they do not do much to help when you finally get their attention because they walk away, trying to help others in the mean time. NEVER HERE. GREAT EXPERIENCE. read more

30 weeks pregnant with a 1.5 year old . I made an appointment a week ago to come in and get my repair done. I drive thirty minutes walk in and the guy immediately tells me there's no technicians here to help me so I can try to go to the Apple Store. Are you kidding. I made an appointment...but that's what I get for trusting a south Florida business to stick to their word I guess. Do not recommend them. Rude and not helpful. Not caring. read more

Best Buy - Davie - Proof I made an appointment - Electronics Near Me - Davie, Florida

There are reasons people shop on the internet and never enter a store. You can find these reasons by visiting this BestBuy. For example, its the middle of a day on a weekeday, the perfect time to shop for a microwave. When you go to BestBuy you will see a lot of microwaves. In fact, they had one that looked ok but it didn't have a price on the sticker in front of the microwave, and it wasn't clear if they even had it in stock. Normally, this would take all of 5 seconds to resolve if the store was functioning properly as a store should function. But at BestBuy, to learn 1. the price and 2. if the item is in stock requires a 10 minute wait in the middle of the day when there are all of about 10 customers in the store. Not a 10 minute wait because I waited, no, the unfriendly salesperson makes you sign up for a list. Like you do at a deli counter when buying cold cuts. There is no excuse for this type of retail in 2025. If I need to sign up for a waitlist to wait 10 minutes for a price, then by 2030 or so BestBuy will eventually go the way of the other retail DoDos like Circuit City and Bed Bath and Beyond. read more

I needed my iphone battery replaced and have had to reschedule my appointment 4+ times in the span of about two weeks. Every time I come it's always some version of "we don't have the battery in but we'll order it for x day". I come on the date, "we don't have an iphone tech here right now" or "sorry still no battery". Worst service I've had to date. read more

if it was possible for no stars, I wouldn't leave any. Nobody wants to help you. You ask help from one person and they direct to another and then another. Waste of time here. Do not bother coming here with questions. Horrible service. read more

My TV broke and went to this store to buy another. We were unable to find anyone to help. There were like 30 employees standing around but none were willing to let me know the price of anything. We grabbed a manager and asked for assistance and he said he would send someone but after 10 minutes no-one showed. The (2) people in the TV department were still chatting away. Finally I started pulling the tags and took them to the front of the store where Leo was willing to scan them for me. He was unable to help me because he was the cashier and had to stay in the front of the store. Looking to buy a TV today. I wont purchase from a store I have to beg for assistance or think they are doing me a favor. read more

No wonder BestBuy has such a low customer satisfaction rating everywhere. Purchased an item for pickup. Picked up and found out that vital components of a Gaming Monitor is missing. Spent hours on the phone with customer service. Went to the store 3 times. Was lied numerous times and the issue was still not resolved. Store manager Kirk Harris provided the worst experience ever, did not even listen completely about the issue I was having. With an attitude like I'm coming to the store asking something for free. read more

We went in this store because Xfinity recommended it for a new router modem and said the workers would be able to help us. Well, we requested help at customer service and definitely didn't receive any. After about 20 minutes of trying to read router boxers, we decided to give up and go home. My mom told the manager on her way out that we weren't helped. He replied that they had been looking for us. Not only is that a lie; but he also rudely scoffed when she said she's been sitting right in the aisle. Horrible horrible customer service at this location. 0/5 read more

One of the last things brick-n-mortar stores have is personal service. Once that's gone, so will they. Bestbuy used to be spot-on when it came to service but not anymore. I had an issue with the geek squad damaging a part in my car when they were putting in a radio. It happens. But when it does, take responsibility and own up to it. They tried to say the damages were there before they started but they weren't. Spoke to the manager who offered $50 off the speakers I was getting on my next appointment. I came in today n the geek squad manager that was supposed to be here, AMANDA, isn't and KURK, the store manager was refusing to honor the discount. KURK, WHO WAS TRYING TO WALK PAST ME WHEN I WAS RIGHT IN FRONT OF HIM TRYING TO TALK TO HIM, DIDN'T EVEN TRY GETTING CLARIFICATION, WAS ABSOLUTELY RUDE AND UNPROFESSIONAL. He never tried calling AMANDA, the geek squad manager. So if your wondering why this place is dead, wonder no more. LOUSY SERVICE, ESPECIALLY FROM MANAGERS LIKE KURK!!! read more

Do not go to this Best Buy! We came here to upgrade my sons phone for his birthday and waited at the desk for 30 minutes with no one coming to the desk. In that time, one of the sales associates was trying to find someone to help us (he is the reason there is at least one star) and kept apologizing saying someone would be there soon. He couldn't activate phones but the person who could was with a customer. After standing around some more I went to customer service where I was told the person who could do that went home early and there was NO ONE in the store who could do it. Why wouldn't they just come and tell us that??? Who knows how long we would have stood there if I haven't gone to customer service?? Horrible! Save yourself the aggravation and go somewhere else! read more

As I am typing this review, I see Yelp's automatic statement "Meh. I've experience better" is correct. Why? Well I went into Best Buy for a washer and dryer. The reason I went to Best Buy over Home Depot/Lowe's is because the washer and dryers are getting "smarter" and the Best Buy staff should be more "techie". Well the experience I had was annoying. As I was shopping at the washer and dryer section, an AT&T rep walked up to me to try to sell me service. After telling him I already have AT&T he was persistent in selling me the service. After about 15 minutes of gathering my information and my declining the service he walked away. Mind you, I was in the washer/dryer section, not the computer or TV section, so why sell me service when I the items I am shopping for are not related at all? Is faster internet going to fold my clothes? Do I get to watch my clothes being washed in 4K? Besides the annoyance of the sales pitch and 15 minutes has passed, not one Best Buy employee came up to me to educate/inform/sell me the washer and dryer. It appeared the were more concerned about helping AT&T get a sale vs actually selling a product to me. So, I went next door to Home Depot. Also, if Best Buy reps or social media managers are reading this, I want you know something. This is why I don't shop in your stores. I would have understood the sales pitch if I was at the appropriate section (computer or TV), but washer and dryer? No. read more

I came here to look at the new Google pixelbook. I wanted to see what it was all about and try out the device. I also wanted to look at the Slate. Well, it seems like Best Buy decided to put the two devices on display and then take them away. Who knows why? They had a nice display setup but only wires hanging down. How are people supposed to know if they like the device if it's not there to try out? Aha but then I did come across the pixelbook not where it was supposed to be. It was jumbled in with other Google products. I asked two different associates for guidance and wanting answers to my questions. Nobody had time for me. One associate from Apple said he did not work in that department which was understandable. I asked why do you think they took away the display and he had no idea. They were too busy helping other customers. I said forget it and just left. Nobody cared that I waited 15 minutes or so. No apologies for the wait or offers to help me shortly. I will go back to my usual Best Buy store in Pines. read more

Best Buy - Davie - Remnants of a former Pixelbook and Slate display - Electronics Near Me - Davie, Florida

Went to customer service to get an estimate for an items of mine waited in and line that I was the only one in for 16 minutes while the worker looked at me and just started talking with the other employees not evening asking if I needed help after the 16 minutes I went up and asked for help and his reply was oh what could I do for you he ended up trying to give the worst price for an item that I was told by the same store I could get for more on the website and by calling worst Best Buy ever do not recommend read more

I told myself the last time I bought a defected product (iPhone) that I would never let them touch my devices again. Well, wouldn't you know, I damaged my old computer and I needed a new one ASAP. So I bought a new Mac Pro. Less than 30 days later I got an email from Apple telling me I had a defected computer. So, I go back to Best Buy to exchange and upgrade. No problem except, I didn't trust the cloud and I thought no big deal, I am on the cloud it took me three minutes when I bought the Mac Pro. Well, 100 dollars and 3 hours later no computer. The moment I get home I am calling Apple to download everything from the cloud. They screwed me again and I blame myself for that. NEVER AGAIN. Okay, after 4 hours of trying, they erased the old computer so I wasted my whole day. I told them I had the cloud and had done a hard copy backup before exchanging my computer. I was ignored. All I wanted was to be sure all my data was erased from the 30 day old defective computer. OMG! I just got a message saying my computer was ready. Meanwhile, I am here trying to restore the data on my new computer. If you shop there and need technical support, RUN! read more

Don't waste your time with the geek squad at this location. Not only are they incompetent but they lack basic customer service skills. I'm a loyal Best Buy customer and will stick to the Pembroke Pines location. I cannot speak for the rest of the store, but the geek squad is AWFUL!!! read more

Worst Best Buy experience ever. They said they had my order when they didn't. Never coming back

I came here looking at 55 inch televisions and they have plenty in stock at fairly reasonable prices with the latest technology. This location has an adequately large floor sales force eager to help. Love the displays! Its nice to get touchy feely at brick and mortar stores right??? read more

Best Buy - Davie - Tonight's catch? - Electronics Near Me - Davie, Florida

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Do not order in store pick up. Also do not come to the store if you need someone to help you. I ran into a gentleman in the computer section that was also at the Best Buy on federal hwy I was at earlier and had the same experience as me. He helped me and that's so sad because I had to ask the cashier to please send someone to help him. Meanwhile 4 young men in employee uniforms are creating a social circle. These employees didn't look a day over 21. I felt so bad that I was not the only one going through a nightmare. Aileen yells to one of the guys and of course none listened because she's a female I'll assume. So I found my item because after two hours online pickup tracking has not moved. I watched the supervisor track down our item after I tracked down the same item myself ready to pay another fee. Then wait 7 days for a refund on the one I paid for already. The supervisors face when she tracked the item on the radio says it all. Then a gentleman comes down the aisle with a cart 5 minutes later in slow motion with 4 items on his cart to drop at the pick up order station. He was kind of lost and not being attentive. He must have head headphones in as he was tuned out. If he would have been alert maybe we would not have had another bad experience where I will never step foot in another Best Buy store again. Two locations and two nightmares. Walmart has better customer service. Sad read more