I bought a maytag washing machine in June it still not working G&G repair serv ice tried to repair several times still not working.Bestbuy and Maytag will not replace.It's now September.Bad business. read more

It never occurred to me to buy kitchen appliances at Best Buy. However their pricing was great, and delivery was pretty quickly scheduled so I figured I'd give it a try. Got a new dishwasher and only had to wait a week for it. Anthony and Mark, the installers and deliverymen, were fantastic. Proficient, diligent, considerate, punctual and went the extra mile. Based on how things went, I will definitely order my future big-ticket appliances from Best Buy in the future. read more

Best Buy - Bosch dishwasher - Computers Near Me - Poughkeepsie, New York

My friend had a terrible experience here getting her iPhone fixed, absurd and very stressful. In short - don't get your phone fixed here. Otherwise it seems to be your typical Best Buy, nothing special. read more

Wow! I hate shopping here! Sales staff either runs away from you or are so put off by you asking a question while they're texting on their phone you wish they had run away! I don't know if I've ever had a positive experience here! My husband and I went in for a computer part and some cable, never again. There's got to be another option then going there! read more

The Geek squad is horrible! And customer service is also horrible!! Went in for a a simple battery replacement for my phone and I get home and the home button no longer works!! I spent 1:45 minutes on hold!! My phone is still not fixed! read more

If I could give this zero starts I would. I had the most horrific customer service experience yesterday. But reading through some of the other reviews and seeing that the review section on Facebook and the feedback section on their website has been removed I should have known better. But I'm gonna write this review anyway in hopes someone at corporate actually cares. I ordered a washer dryer online, I paid for installation and haul away services. In addition to any products needed for the installation. My delivery was scheduled for yesterday. When the team arrived they had no notations that they were to install the appliances. Not only that, they were a delivery team, and didn't know how to. They called their manager who seemed to care very little. She helped walk them through installing it by watching YouTube video. YES, that is what I paid for. They didn't have the proper pieces to install it and once again the manager had no answers or solutions, nor did she seem to care. I called customer service. I waited 25 minutes for a call back. When I finally got someone on the phone I got this awful woman named REGINA from CUSTOMER SERVICE. She told me there was nothing she could do, she said that installing the washer dryer was not included in the installation service. Yes, I said that right, installation was not a part of the installation service. She was unwilling to to help. She told me to "open my ears" when I didn't accept that there was nothing she could do. I asked to speak to her manager or supervisor. She said she could try and find him. I spent the next 30 minutes (over an hour on the phone total) "looking" for her manager. When she returned to the phone she told me that the manager says there's nothing they can do. She refused to let me speak to the manager and refused to give me his name. She said to me in a rude tone "well, what do you want". I told her I want this resolved! I want the services I paid for. She gave me more of an attitude and put me on hold again. She came back and told me that when the order was complete I had to call customer service. I said, aren't YOU customer service? she said yes but she couldn't do anything. When I asked to speak to someone who could she said they couldn't help me either. I said well I paid for the appliances and they are here delivering them, so what constitutes completion of an order? She didn't bother to answer my question. Finally she rudely put me on hold again and came back to tell me they could refund me $100. I laughed. No apology for her behavior, no damage control from her supervisor. I told her no thanks and I hung up. I called back and got a very nice man from customer service on the phone who apologized for their behavior and explained why i had to wait for the order to process to get resolution. DJ, Jimmy and Jesus from the Connecticut delivery team were wonderful They did everything they could to help. They also felt completely unsupported by their company. And once again REGINA from CUSTOMER SERVICE. REGINA from CUSTOMER SERVICE. REGINA from CUSTOMER SERVICE. Something needs to be done about this awful woman. She doesn't belong in customer service. I have worked in customer service my entire life and if I ever spoke to a customer the way she did I would have been fired on the spot. I hope corporate sees this. I hope she sees it. Don't waste your money at this store. I never will again. They will never get another penny from me, even if its the last store standing. read more

Where do I start. I bought a tv last Friday and wanted best buy to deliver to my home. They promised me it would be safe and bubblewrappd extremely well well that didn't happen. Some random third party company delivered the tv and as they took It out of the box dropped it and shattered the glass. We went to the store to see where they wouldn't give us another tv unless we spent more money and wouldn't let us return the tv until it was back at the warehouse. The store manager was very rude and not helpful. Finally 12 hours of fighting with them we got our money back and went to target where they helped us very well. Please don't waste your time at best buy because if something happens they will not help you in anyway. Tried calling corporate too and my wife was hang up on 6 times. Stay away people!!! read more

I really like the way the store is set up to look for a product and there is always someone to help you to set you in the right direction of the person who can help me in that department. They also give you space to look at products and also ask if you need help. If you cant find a product they are willing to look it up for you to find it. I also like that it has an outside entrance to enter and exit instead of just inside mall. And there is a recycling area for batteries, etc. And they also have a bathroom. read more

This best buy is located in the poughkeepsie mall. I usually do not go to malls but i was with my friends and they wanted to go shopping.They are remodeling the front of this store alot of roped off areas out front.once inside the store we were greeted by a middle aged employee who asked how we were doing today, And if we needed help. My friend knew what he wanted. After we were looking for the section where the memory cards were located and could not find them. Another sales associate asked us if we needed help. The staff was very nice in the store. The store was clean and no long lines. Best buy has there own entrance and parking area and is connected to the mall on the inside. Overall the staff was very nice and helpfull. I would recommend this best buy if you just need to grab a few things. read more

Best Buy Geek Squad Poughkeepsie. I waited in line for 20 minutes to be told I needed an appointment. No one on line had one but they wouldn't help me. Others on line expressed their displeasure as well. No signage to say you needed an appointment. Customer service was horrible and employee was rude and inconsiderate. I'll never go again. Stay away. read more

Poor customer service by Amber an associate in the phone section. She refused to transfer the contacts and pictures from the old phone to the new one. She had an attitude the entire time. Once the purchase of the new phone was done, she didi not give me the receipt or the paperwork in my hands. She just placed them on the table and proceeded to walk away. Even worse customer service by Jackie the store manager who allows her associates "friends" to treat customers with such low standards. Someone in Corporate should send a mystery customer to evaluate the poor customer service. read more

I purchased a color laser printer with the GeekSquad protection plan and was expected to receive my full order today. The order was delayed 1 month and the protection plan kicks in tomorrow. When I called to extend the plan the representative said to call back in March. When I said I should not have to call back and I did not understand why I had to pay a protection fee for a product I do not yet have he repeated himself to "call back in March". I asked if he could transfer me to someone else, and he hung up. I will return this order (if ever received) and never purchase anything from Best Buy again. Very disappointing experience. read more

This is the first 1 star rating I have ever given. I am usually generous and patient when things happen. However, their Car Audio department is the ABSOLUTE WORST. I purchased a car radio in May 2017 and am told that they cannot install it until mid-July. If you try to call, you can never get a human being on the phone. I'm promised call backs, which never happen. So frustrating to deal with. TAKE YOUR BUSINESS ELSEWHERE! read more

BUYER BEWARE - We needed a new refrigerator and so we went last month and bought a beauty. Pretty easy purchase and delivery would be quick. The-- the next day and brought another. I was grateful and appreciated the customer service. The fridge was perfect but my experience was not. I was undressed with the eyes of the delivery man, starting at the top of my head, resting on my breasts and to my crotch all the way to my toes and back up again, with the most disgusting guttural sound of pleasure from his mouth..."So beautiful - my god." - Okay okay, I am 55 years old and while I think I am the bees knees, reality, I am nothing special. I sent my wife (yes wife) a text message saying "Come home NOW" and she did -- but this did not stop, obviously he thought she was just my friend and did it in front of her. I should have been more vocal about it and I was not - I was uncomfortable and sexually harassed in my own house. I told Best Buy about it - Oh yes I did and the delivery company never responded to them. I let it go, because really... This guy knows where I live and enough feeling unsafe in the world, I don't need to feel unsafe in my home. We decided to give them another chance and order our new gas stove and microwave (convection) from them. We went in this past Thursday and had a flawless experience with our salesman (oh he was still waiting to hear from delivery company). They promised for Monday delivery. Monday (September 11) - Beautiful new Samsung Stove and Microwave were delivered. Stupidly we did not open the microwave box, because why would there be something wrong with a microwave? Our installer comes, removes the microwave (old one) and goes to install the new one. The entire front glass is shattered in a million pieces. Okay Okay, I am sure they will get us another one. I call the Best Buy (store not open yet) and speak to customer service and they say, nothing we can do until the driver returns tonight. ARE YOU KIDDING? I wait until 10am for my store to open, go crazy on the phone and my guy tells me don't worry, we will get you one ASAP. UM no, they can't get me one, they are out of stock. REALLY? So, I go online to Bestbuy.com and order the microwave online with a delivery date of today (Wednesday 13th) but guess what, it arrives yesterday and I was so happy. I will be able to have a microwave - Our stove had not been hooked up yet, as we are waiting for gas (being done today) -- DRUM ROLL -- The microwave that arrived yesterday, was not a Samsung convection/microwave like we ordered, but a kitchenaid and maybe it would have been okay, had it been stainless, because we are desperate. I am crying now. Oh yes, crying. Did I mention no way to cook since Monday? I call best buy and they tell me, no problem, we will have a replacement sent to you ASAP, you will have it tomorrow (today) or the next day. I am still really upset, because Best Buy has been a nightmare, but okay. DRUM ROLL X TWO - I get an email saying, your replacement microwave will be here on September 19th - ARE YOU KIDDING ME? They shipped it the slowest way they could. I called and said CANCEL it, I can buy it elsewhere, they say - we can't cancel it, you can refuse it. Right, so they have almost $400 of my money, I can't cancel it to buy another and if I refuse it, I will have to wait 5 business days for the credit. I am not wealthy, I can't just go out and buy another Microwave while this one is still on my charge account. I am absolutely taking this public. I am preparing a package to go out to every single reporting agency I can find. I will take it to the news, I will take it to anyone who will listen to me. It is one thing to have one mess up, but this. Let's review! July 28th - Purchased Samsung French door Refrigerator July 31st - Delivered (damaged) August 1st - New refrigerator delivered - sexually harassed by delivery man. September 7th - Purchase Samsung gas range/convection oven and Microwave/Convection September 11th - Delivered Gas Range and Microwave. September 11th - Microwave shattered September 11th - Order online replacement Microwave September 12th - Microwave arrived - wrong microwave (kitchenaid) September 12th - call and they say next day or 14th. September 12th - receive email - they say 19th Now, I am still waiting for them to pick up the shattered microwave, it is in my guest room. The kitchenaid is in my guest room (small guest room) Best buy wants me to send the Kitchenaid back - really, how am I supposed to carry it to the door for UPS? Really? I have never in my entire life experienced anything like this. Oh yeah, Best Buy store gave me a $100 for the inconvenience - but I had to buy a small tabletop microwave until this one comes. Zero that out and Best Buy online they are sending me $75 GC for my trouble. Really? I am almost laughing at this point, they think they can buy you off for read more

Was just in here the other day to find something that I needed so I could get my Lyft business "started" here in the Hudson Valley. I knew I felt I needed an air vent mount for my iPhone, and in I charged for one (since I was near this when I discovered that I needed one desperately in fear that that was the reason why my tips ratio was so low). When walking in, I first encountered an older guy who I asked. I mentioned "Where are your air vent mounts for cellphones". He didn't know what I was talking about at first, but when he heard that it's something for cellphones, he was like "seems like it should be in the cellphone section." I'm not in here very often and so if I have to ask "where is this section you are talking about, please describe to me approximately where it is?" We started off on the wrong foot. A few minutes later, I thought, okay "maybe if I go up and down a row, some other employee will help me with my purchase". But when I encountered no other employee to help me find what I was looking for, I ended up doing my own search for the stuff I needed. If you had walked me through to get me to where I needed to be, we could have talked about other things, and you could have tried to upsell on me (I hate when employees upsell on customers, but this was just so "needed" to say here, that I had to say it could have helped to a certain extent.) I found it after going up and down some aisles in the center core of stuff. You had so many choices, and finding that right one that wasn't so "brands you and I know wouldn't hold together for long" or "so pricey no one would be able to afford", when I found an air vent mount clip by Logitech, I was astounded. When I saw the price, I fell in love (although it really wasn't quite what I wanted in exact design for my slightly aging iPhone 6). It's price wasn't marked very well, and it seemed like it was the last one on the shelf, it was time to get it. I had money to buy it, so up to the register I went. When I got to the register area, there were only a few registers open but everybody was busy and so I had to wait - and wait - and wait some more. I became impatient, but I knew it was all for the better because I had done some research on the product and saw what else was out there before I even entered (although it didn't look it when I came in). I was greeted by an employee who asked for my telephone number before she started to ring me up (and that's a good thing because I didn't happen to have a copy of my card with me, even though I had my keys but my keychain card keeps rubbing off without use) , and had a BestBuy Rewards account and wanted to grab points in the meantime. Tension stopped as soon as my information became verified (having not been in a BestBuy in quite a long time). The employee rang me up, I paid with my debit card; the employee bagged my stuff and out the door I went with my purchase. I felt I had gone through too much to get it, but I had few choices that were in my price range and this was beyond the best one for my chosen use. read more

Ordered a new Samsung 10 from Best Buy on line on Black Friday. It was automatically added to my Verizon account and activated. The phone was a Christmas present and wasn't opened of course until Christmas. Went to Best Buy to trade the phone in two day after Christmas for an Iphone instead and they would not trade it because they have a 14 day return policy. I asked how can I return in 14 days when it is a Christmas present. They weren't really helpful all. This is their policy and that is it. So now I am stuck with a phone that I do not want. No more buying from Best Buy for me. read more

Best Buy Poughkeepsie store, I like.... But Best Buy online is the worst ever, they have the worst customer service, after offering me a service to connect my cameras at my home, for $182. They canceled my first appointment, on my second appointment the guy they sent over does not know what he's doing. Then they said that I paid for wireless cameras not wired camera's. In other words they did not want to Honor a deal. They are just white collar criminals, they are no different than any criminal... read more

I was not going to write a review but the people before my were horrendous so I feel obligated. I had an amazing experience in purchasing a new laptop for school. There was great customer service from everyone I interacted with, especially Quame who helped me choose my laptop and finalize my purchase! I'm grateful I decided not to go anywhere else or order from online! read more

Giving them one star to me is too much! I ordered thousands, I mean about $10,000 worth of appliances from them and I've had issue after issue...still waiting on appliances I've ordered over a month ago, everyday it's new bullshit! I will never spend a penny here again! read more

Mid January 2015 Treat myself to a 50" Vizio TV. Not to soon after image on TV freezes every now and then. Call the Geeks. Appointment is set for service (i didn't record date). Geeks call to reschedule claiming "waiting on the part". What part? This thing hasn't been seen by them yet. New appointment was on Feb 17, between 8-12. Crickett! Crickett! Crickett! No show, No call, No nothin. I call the Geeks and they claim the appointment was on Feb 21. BULL!!!!!! Now the 50" Vizio dosent work at all. Im all set for the 21st when the Geek (over the phone) tells me the part hasn't arrived yet, should be in this week. Best Buy You Suck Fix my TV We will part ways PC Richards awaits my business Jim read more

When placing an online order 3/28...and there is a note..order within 38 minutes to receive the product on 3/30... and the product hasn't even shipped yet!! Why make a guarantee that is never meant to be kept. Why try to be like Amazon when you are nothing like them. .. Your broken promises suck...as much as your store. You now have lost 2 customers. Myself and the person that was supposed to receive the gift today 3/30. Bullshit excuses read more

I purchased a TV the other day and was told this would be the Black Friday price. Come to find out that the TV was priced much less today. Salesperson lied and now Best Buy won't honor their Price Match guarantee. I'm never again giving them any of my business. read more

Drove for a half hour to leave a two year old computer with the Geek Squad for repair. Waited in line for twenty minutes with two people ahead of me and no movement. So I asked a customer service rep if I could leave it with her. She said I would need an appointment to drop off the conputer!! So I drove back home with the computer hoping I can get it fixed somewhere else. I'll be looking for a new source for electronics. Fred W. read more

After countless experiences my husband and I have stopped shopping here. The associayes don't have electronic expertise, they are just there to sell extended warranty plans. If you do purchase a plan beware, the associates will lie to get you to purchase it and good luck finding someone to actually give you the printed terms. I would rather pay the gas and tolls to go to Microcenter for computer equipment and everything else in the store is sold at Walmart, Target, Staples, or Amazon. read more

I would give zero stars if allowed. I received a birthday present and when I went to return it in the original packaging unopened, they would only give me store credit and would not return the insurance on it - even though the product was not opened. Horrible customer service, horrible management, horrible return policies, would not shop there again, and would not recommend it. read more

We went to Best Buy in Poughkeepsie looking for a large screen 43" TV. We also needed a blue ray DVD player. We did buy the TV, DVD player and an HDMI cable. I got home and realized that we needed 2 cables, not one. So I checked Ebay and found that I could get 2 HDMI cables (the exact same brand: Rocketfish) for about $5 each (free shipping) when we paid $29.99 for just one cable. Then I looked up the LG DVD player only to find that instead of paying $69.99 ~I could get that for half the price I had paid at Best Buy with an HDMI cable included !!!!! So instead of paying over $100, we took back the player and cable and ordered what we needed from Ebay. Everything we ordered was brand new and a whole lot less. To me, the markup of just the HDMI cable was outrageous. We won't be returning to Best Buy in a hurrry: that is for sure! read more

I went in to purchase the Xbox One Play & Charge Kit. I wanted to price match it with Amazon & I had 2 Best Buy issued coupons I wanted to use. I went to the main checkout aisle & had to wait 10 minutes to get to the counter because of the line. While I was waiting, I counted 4 Best Buy employees walk past me playing on their cell phones, not one decided to open another checkout lane. Once I got up to the register, I was told they don't do price matches there (I've been getting price matches there for 2+ years & the Assistant Manager corroborated this claim) & had to go to customer service. I go to customer service & had to wait ANOTHER 10+ minutes. Once I get to the CS clerk & try to explain what I want: a price match + 2 Best Buy coupons*. She tells me to stop telling her & that she would do it. I only repeated myself because it doesn't take much to overwhelm Best Buy employees. After all was said & done, I see that she didn't price match the item to Amazon, all she did was apply the coupons. I tried to explain the price match & she claimed I couldn't get the price match with coupons. So I went to get the manager, Associated Manager Ryan, was on duty. He looked at the CS clerk's computer screen & agreed with her claim that price matches couldn't be added to coupons. Ryan claimed, "Best Buy can't sell the item below unit price & it was impossible for him to do what I was asking." ??????? I looked in stunned disbelief. I tried telling him I've had this EXACT same thing done at the Albany Best Buy, but he just iterated the aforementioned nonsense. I walked away at this point. EVERY. SINGLE. TIME . I walk into this store I leave frustrated. I've written Best Buy corporate twice regarding how awful this Best Buy is. Each response I get condones the actions of this store. I honestly cannot wait for the day Amazon puts them completely out of business. * Amazon was selling it for $23.52 & I had 2 $5 off coupons. Subtotal $15.52. read more

Horrible Customer Service. I asked at least 2 different Customer Service Representative (CSR) that I could return apple product (keyboards and Mouse) in SRHINKED WRAP without receipt. So I did it and the CSR gave me a gift card. Few days later, I found out the gift card is invalidated by CSR manager called George as Fraudulent, What an evil tactics. I called 1-888-BEST-BUY tried to recover it, of course, corporate called up George and got his side of story. I'm losing $270. This problem would've been avoided if both of the 2 representatives were taught that no one can return apple products without receipt. No body seemed well trained at the store. Never again for my whole family to shop at Best buy ever again. read more

I had the opportunity to shop brick and mortar today and was very happy with the experience at Best Buy in Poughkeepsie. I looked online for the product and found that the store had Qty 2 in stock. I took a ride up to the store and we could not find the item on the shelf. I actually spoke to the young lady, Shauna who told me earlier today that there was Qty 2 in stock. She seemed visibly upset that she couldn't find it and enlisted the help of a young stock gentlemen.. I am sorry that I didn't get his name, but he sure knew his way around the computer system and went back to find the item. AND HE DID!! GREAT JOB BEST BUY. read more

This Alcatel phone was a total waste of money April 25, 2017 This Phone Sux The battery is terrible/must be charged twice per day and if I listen to music or do something that takes some battery (not for long) the battery goes down quickly. You cannot change the battery so when this one dies I just lost $150. I called Alcatel and they basically said too bad! I'm going on Yelp next to make sure no one else gets tricked and taken with this phone. I even offered to exchange and pay more for a better phone to get this phone out of my life and they would not do it. I was one day - 1 day over the return time. Not user friendly at all. I'd rather order on line which will make the brick and mortar stores disappear and right they should for such lousy service and bad information. read more

Purchased a TV this morning. The salesman, Anton, was very helpful and knowledgeable.

If you are looking to buy kitchen appliances DO NOT even think of buying them here. The sales staff at the store were great, very knowledgeable and professional but that's where it ends. Ordered them April 9, 2016 and after waiting for deliveries that never came and lies from their executive resolution team, warehouse morons and paying for them on my Best Buy charge card I cancelled them in the end of June. Went to another place and had them delivered in less than a week. Google Better Business Bureau and Best Buy, you will see thousands of similar comments. You would figure a company with 1,600+ stores would care but they do not! STAY AWAY - YOU HAVE BEEEN WARNED! read more

If you need everything to tech to appliances this is the store for you. They have almost every phone, tablet, computers, tvs, cases and more tech stuff than you can ever need. They also have music and fit stuff along with games. Also they have all the technology on tables so you can try them out. Their setup area for each electronic company's product is cool. Also they have a geek squad area that can help you with your electronic needs and you can create appointments to get devices repaired. Also most of their products cost slightly less than from the actual product's site. Also their staff is really helpful and knowledgable. One annoying thing about this place is if you want to pick a product up to see how heavy it is or how it looks the alarm will go off. Not all the devices do this but be careful when picking devices up. read more

Very BAD customer service !!! I've spent a lot of money there and regret it I should of brought my business somewhere else .

Worst customer service ever and I shop there frequently. There are some employees who care for their customers and then there are others who will completely be rude to you such as the assistant store manager. If you can't handle the heat of a busy store especially during your busiest time then that isn't the right position for you. And also, overhearing an incident where the assistant store manager gave away merchandise that wasn't suppose to be given away and giving a fellow employee the nastiest attitude and threatening to fire him for trying to do his job is just plain disgusting. Beware shoppers. This bestbuy is actually one of the worst best buys in the area! read more

We bought a TV as a surprise for the Super Bowl and it was broken out of the box. Since we were in Queens, we took it to another store to replace it and they refused. When we went back to this Poughkeepsie store, the Manager Chris was incredibly helpful and efficient. After discussing the situation and showing the paperwork he was apologetic and immediately took care of us with a delivery. All the employees we came across were the best. Ashley, Al and Chris, their help and customer service were great. I'm looking to buy some electronics in the summer and I won't hesitate coming back. Everyone's experience differs but I have no complaints. The crew I came across were cool. read more

I went into to Best Buy to price/ purchase a tablet and I had a lot of questions about what type of tablet to buy and why. The staff answered all of my questions and even did a price check for me online to see if I could get the product cheaper with them by price matching it. read more

Placed online order for $1000 of merchandise. Best Buy web site said that order would be ready in one hour. Drove 20 miles to pickup. Order not ready 2 hours later. Told that it would be ready in about 4 hours. No wonder Amazon is hammering Best Buy. 1 star us even too high, zero would be better indicator of my satisfaction. read more

Definitely a two star rating for this store. Besides the fact that they have construction going on in front of the store and it's a maze to get into the store, one department knows nothing about the other department. I called and spoke to someone in the appliance department yesterday and told him that I wanted to buy appliances ( a refrigerator, a stove, a microwave and a dishwasher). I informed him that the apartment is currently under construction and will not be ready for the appliances for another week or so but I don't want to miss out on the sale prices I found online. He informed me that I could come in and put down a deposit down or purchase the items and have it delivered when I was ready to receive them. I walked into Best Buy today to do exactly that however no one knew what I was talking about. The first guy referred me to customer service but at least he was pleasant. I then go to customer service and the girl at that desk appeared as if I was disturbing her. After her half hearted greeting she told me she didn't know what I was talking about either and that I should go to the appliance section to speak with someone there. There were two gentlemen handling one customer but when one of them walked away from that situation I asked if he would be able to help me. He was very helpful however he did not work in appliances so I told him I'd just wait for the person that works in appliances. Another gentleman came over but he was also assisting a customer but took the time to greet me and told me he'd be with me but after waiting for about 20 minutes I decided to take my business elsewhere. I don't mind waiting and that wasn't the issue but it would have been great if the two people I approached in the beginning would have asked someone in appliances or a manager instead of telling me they didn't know what I was talking about or telling me "we don't do that" without first checking with someone who actually knows. Very frustrating. read more

Worst Best Buy location I've been to. Went there for a laptop and I knew the exact model I wanted but had to wait 30 minutes for someone to bring it to me. Employees are very slow. Would not recommend this location if you don't know what you need. read more