I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

Do not call or trust these people! They were supposed to do a routine maintenance on our a/c unit…read more They claimed it would cost $79 on the phone, which sounds more than fair. But when they came, the technician claimed it would be another $180 to clean the unit and that we needed to clean the unit before he could finish the inspection, which is totally a scam as we have used another company who did all of it for one flat $99 fee but wasn't available since we are selling our home and wanted to get it done sooner than later. And then he tried to upsell again by saying our Freon was low. But we declined since we had to pay $80 just for him to visually inspect our unit without being able to complete the inspection. So now we have to do the entire thing again with another hvac servicer, one that is actually honest and not upsell a routine maintenance into an almost $300 charge! We even spoke with the owner/manager who said nothing could be done. So they won't even work with you, and you have to pay $80 just to get them to leave without really doing anything of any value. So save yourself the money and the headache and look elsewhere! In response to the business manager: I gave AI screen shots of our interactions and people can read their take on our situation. The fact that you deleted the part where I took a screen shot of you telling us to go ahead and allow the technician to do the work and that we would discuss price later is proof of your dishonesty (see photos). I never said it was for 3 furnaces. I said that we had 3 hvac units and one furnace was being repaired for a minor gas leak, which was fixed. And that we don't have a/c bc we need a functioning furnace. And who services furnaces in the summer? And the fact remains that we were told one price, and that you guys could not complete the maintenance per that quoted price. If that was the case, he should have left and not charge us anything. Instead we had to pay $80 for nothing essentially since the maintenance could not be completed. It also doesn't change the fact that you guys charge an egregious fee for cleaning, which is why we declined the service. He said he had to open up the unit and even maybe clean it with chemicals. This is absolutely unheard of. Our normal HVAC service providers are honest people and have been maintaining our units for many years and they have never told us we had to open up our unit to clean it (which is risky for routine maintenance). You guys have proven that you do not behave honestly, and instead, are a lower/reasonable cost on the phone and up charge for unnecessary work when on site when most people feel they are already stuck with you. Who in their right mind would agree to have someone do the work and then decide on the cost (as you admitted to below)? That is just another way to get us stuck with the work with no idea of what the total actual cost would be. No professional contractor operates like that, and no one should agree to work before knowing the cost. And we are not the only customers who felt scammed and over priced if you read other unhappy customers. I should have read the reviews more closely as you also service appliances which skews your reviews for smaller less complex jobs, making it harder to ascertain your credibility and affordability for just HVAC. But my review stands as is, and nothing is being misrepresented. Maybe this review will help you take another look at your business practices, and if you cannot complete the job you were sent for, you shouldn't charge for it. You should also do a better job getting clarification on the work. I assumed you knew it was for a/c annual maintenance. The fact that we had our furnace repaired shouldn't impact that and you guys should know better than that. Otherwise, how can you call yourself an hvac service provider if you don't even know that you need to service air conditioners in the summer and furnaces for the winter? So your excuse about the wrong work being performed is entirely on you as the service provider, not on me and not on my husband. And I never said I wanted 3 furnaces to be maintained so go back and listen to the call as that was never said. And my husband never agreed about the wrong work being scheduled, further reducing your credibility. They can quote whatever they like, but it doesn't excuse that they pressured us to do work before even telling us the price (see photo), they are over priced, incompetent if they think they need to open up an a/c unit to clean it (which is risky) plus no one maintains their furnaces in the summer. Given that we had to repair a gas leak in our furnace, I just wanted to see if it was working okay because the a/c won't work if the furnace won't work. So there are no inaccuracies in my review, but there are glaring issues with this company and how they operate. People can read all of this should they choose to and make up their own minds. IMHO this business is someone you want to avoid.

Placed an order for pick-up today. I've been to this Best Buy and I like going to it because it is…read morein Lake County and the taxes are cheaper. I pkaced my order at 3:24 PM and it was ready to be picked up my 3:34 PM! I headed over and when I arrived, I checked in on the app and it was updated with a button to indicate that I'm in line. We shopped for some phone accessories but didn't find anything we wanted. So we made our way to the pickup line. We were greeted immediately and I mentioned that I was picking up an order. The cashier scanned my phone and quickly pulled my order. I checked it and it was exactly what I ordered. The cashier said thanks for the order and we were on our way out. Overall, the service was the winner here. Staff was friendly and the item I purchased was $100 off where every other store I checked online had it for regular price. I highly recommend buying from this location as the staff is quick to gather your online order and they are very nice at this store.

I wanted to buy a new computer at a store, instead of online, so I could ensure a salesperson earns…read morea commission. The experience was not great, though there were some bright spots. I was initially directed to the Apple area. Two employees were working there with other customers - no problem. They disappeared after a bit, seemingly with those customers. About ten minutes of waiting later, hoping someone would be ready, I found both employees at the Microsoft area. No one had been available in the Apple area for that long - it seems understaffed. Someone in sales worked with me and was largely informative. The process wasn't inefficient; buying a new piece of technology takes time. Even so, it got a bit frustrating when two errors came up. First, upon transferring me over to the Geek Squad section, so I could have them transfer the data and assess the resale value, the first error came through: The transfer was said to be $40, but the woman at GS told him me was mistaken, and that it's $40 to transfer data between phones but $90 for computers to do so. I will give them credit for the high resale value of my old computer - Apple's online estimator gave me a paltry $35, whereas Best Buy assessed it to about $150. Still, the process of figuring out whether or not I could apply that directly to the bill, had to do a store credit, etc., was something the employees had to ask multiple other people about. It is OK to do that, of course, but it felt inefficient to this degree. As the GS employee looked through my computer, she mentioned that they'd have the new computer ready (with the data transfer) within 24-48 hours. I was very surprised! I politely mentioned that no one had told me that it would be an "overnight" thing - taking some time was anticipated, but overnight or even 2 days?! She was surprised I hadn't been told yet. Sales very much should've mentioned this, and there should be more coordination between teams. I wound up leaving it overnight, especially since my old computer already got the resale value assessed and needed to be there. It was ready pretty early the next day, which is good, but this was overall frustrating. Not as important, but they love to have 2-3 loud songs all playing at the same time. It is one thing to have different songs in different areas of a large store, but this was all quite close together, in terms of where the sound was coming from, and it was jarring and annoying. EDIT: I forgot to add...they have roving salespeople from AT&T who make eye contact with you while you're waiting around and then take advantage of your kindness. I find this process frustrating, similar to people with clipboards trying to get you to sign something. It is intrusive and tacky. I don't know why they allow this.

Menards is one of our go to stores for a variety of items. As they say "Save Big Money at Menard",…read moreand with the 11% rebate on everything you can find go deals. This one is a massive location stands, it is a two-story mega store featuring a moving escalator walkway. Most Menards are massive, but this one is larger than most and the two story. The escalator is impressive with a cart-locking mechanism, you walk on with your cart onto a flat, step-less ramp, and the cart wheels automatically lock firmly into the tracks. The store has wide aisles to make navigating easy and less congested. The store is clean, brightly lit, and staff were friendly.

Save big money at Menards!…read more Why did nobody tell me about this Menards that has two floors and you take a walkway escalator up to the second floor (or elevator)? How fun is that? Normally I enjoy going to Menards but this was on a new level (!!). I especially enjoyed the trip to the second floor because just below they have a garden pathway of statuary like Versailles and you can get a sense of the scale of this store. Luckily, a helpful employee directed me to the zip ties. I picked up a standing tower fan, some drain cleaner and just marveled at the pet supplies (an aisle for food, an aisle for treats, an aisle for toys), snacks, candy, more. If I fill out the rebate I should have about $20 coming back to me. Of course I'll be back. Please have someone playing the piano for me.

A wonderful experience! Vadim was able to come the next day to fix my squeaky dryer. Price was…read morecompetitive, and the actual appointment was very quick and professional. Looking forward to recommending this company to my friends and clients!

Great work by Vadim. He installed an ice maker for me. Good communication, prompt, and I will hire…read moreagain. Thanks!

Great customer service, great delivery and installation. Driver, Manuel and Helper Gustavo were…read moreboth respectful and kind! Kudos to ABT!

Everything thing when perfect and they hook everything up. They made it look so easy.read more

I had a dishwasher that was leaking water from the bottom and I called advanced appliance repair. I…read morewas told that the service fee was $70 and that they could be out there the next morning. Sergii arrived in the morning and after spending time evaluating the situation I got my dishwasher repaired! They are a great resource that I highly recommend!

Waited 5 days for parts and had to keep constantly calling to ask when tech would show up. Went…read morefrom Friday to Monday between 10 and 2. Finally 5:30 Monday. Do not recommend

Very disappointing experience with recent policy changes at Home Depot in Vernon Hills…read more I've been a loyal customer and contractor for years, but the new return policies are terrible. They make it extremely difficult to return merchandise that's only slightly past the return date -- even when it's unused and in perfect condition. The staff and store managers seem to have no authority or flexibility to help customers in any way. It's frustrating that Home Depot is becoming so rigid and unwilling to work with loyal customers and contractors. Very poor policy decisions -- disappointing to see such a decline in customer service. Better service from local lumberyard and nearby home stores.

I was shopping here recently and I injured my arm pulling a lumber cart. A few minutes after this…read morehappened, the store owner approached me and accused me of faking it. He said I was "faking it because it was hot outside". I don't know what he meant by that remark but the manager was rude, patronizing, did not care about me and made me feel very uncomfortable. I did although appreciate the lady standing by the checkout who did care for me. I will not be going back to this store and neither should you.

We hired the business to repair our washer. We were charged $293 for several attempts to fix it…read morewithout success. They fired the first employee who came out who took it apart and broke it, so I needed to purchase a new one. They promised to refund our money and never did. They actually should be paying for our new appliance since they broke it completely. August 2: Initial visit, repair guy said we need a new circuit board, pay 1/2 $293.35 Aug 13: Part came in & installed, washer still did not work, repair guy said we need another part, ordered with no charge to us. Aug 23 New part came in and installed, washer still did not work. Repair man took a large part off the washer and left with it to take back to shop. Washer left disassembled August 30 New two technicians arrived with returned part, informed that the original repair man was fired. the two techs took lots of pictures of washer and left. Washer even more unassembled September 3 Two techs returned, tried part again, then informed us that the washer was unfixable, said that they would refund the $293.35 Left washer unassembled with parts missing September 22 Promised the refund was coming again via text Nov. 9 Inquired again, told that we need to take it up with our bank

After 3 scheduled appointments zero results. $450 for a part that didn't correct the issue for our…read moreWhirlpool 3 yr old front load oven, wanted more $$ for an additional part. Unfortunately I will not recommend this company. The Tech was very polite but not supported by the owner, he should have had assistance.

Bryan returned my call about my oven quickly. We set up an appointment for later that day. He came…read moreat the promised time with the needed part. he quicky diagnosed the problem and it was fixed in about a hour. Price for the repair was reasonable. I would suggest him for ant repair.

Never replied after multiple messages sent, tried to reach for a service call but no luckread more