I had 4 companies investigated a random, occasional shut down of my central AC. Only Samson figured…read morethe cause while others tried freon that didn't work and wanted to replace parts for $1100 to see if they might be the cause. Samson found the cause, finding some minor deterioration in the windings of the motor (loss of insulation) but explained we did not need to do anything, and motor could last 2 or more years with the smart suggestion, given motor cost, to wait until it didn't work. Competency, honesty with knowledgeable technicians is a hard to beat combination. I can recommend them without reservation.

This is my number one Choice to keep my Carrier Ac roof unit up to Par…read more Unit installed with the house in 1979. That's a long life. I do my paid Annual tune up with Sampson. Today i have Dylan again and an assistant. They would change my ac house filter at no charge if i have the replacement. But i do it myself every 100 days . ....so its also due this week. ...I get them online now. This is a great Vendor. update later AM. : i needed two areas resealed that might weep or are weeping. And a exposed to the sun/weather insulated wire that finally is cracked and would let in water (rain). So, they offered me a choice i could do it with advice and pictures or let them go back up and finish the three items. So the new house policy is less ladder work for me , so simple decision. Handle it Dylan !! Ok Sir, we're on it.

I had a great experience with Platinum Heating & Cooling. When I called, Jay made sure they got…read moresomeone out to my house quickly, which I really appreciated. Manny was the technician who came out, and he was outstanding. He took the time to help me figure out what was going on with both my AC unit and my water heater. He didn't rush the visit, explained everything clearly, answered all of my questions, and made sure I understood my options. Both Jay and Manny provided excellent customer service from start to finish. If you're looking for a company that's responsive, honest, and professional, I highly recommend Platinum Heating & Cooling. I'll definitely be calling them again if I need HVAC service.

Putting what I basically said in my Google review. Pretty much just two techs and a truck. I set…read moreup an appointment for an AC tune-up. I got the following email : Jay De La Riva May 4, 2026, 3:00PM (22 hours ago) to me, service Hi Lou, We would be happy to assist. Please call us at 520.867.9861 and we can coordinate a time that works best for you. We could not leave you a voicemail, we also will need your address to schedule. Thank you, Jay De La Riva Platinum Air I pretty much know this in untrue--since they are the only "people" having trouble with my voicemail. I called the number on their website. The tech on the other line seemed confused as to why I was calling and asked if I "tried the office"...I said I did and "I got you"...his response: "I am the 24 on duty tech"...I must say, kudos to them for getting such a high yelp review! It is obvious I was "taken for a ride" by their website and they are not as big as I thought--their quality is probably going to suffer over the summer...In the end, highly recommend going someplace more established. It still was impressive they were able to "fake out yelp" like they did.

cool Willys came out today to flush my hot water heater. They called to confirm and they came when…read morethey said they would. the young plumber John couldn't have been nicer and more professional. it was a job well done from the initial scheduling to the actual maintenance. I would recommend them above any other company in Tucson. I will also be using them for my HVAC later this week

Ethan was our service person and he was on time, communicative and thorough. Jumped in the roof and…read morewas finished in a timely manner. Company went through a number of hiccups with service people but I think he's a keeper since his dad Matt worked there too.

Signature Heating and Cooling is my go-to company for HVAC. They explain everything in terms I can…read moreunderstand. Their employees are professional. knowledgeable and friendly and go the extra mile to make sure all my needs are met. Dennis was here the other day on time and completed the work in a timely manner but took the time to explain everything. I highly recommend this company for all your heating, cooling and plumbing needs

We love Signature! We have used them since we moved here in Oct. Always prompt and great…read morecommunication regarding tech status The techs are professional and always very nice. We had 2 new heat pumps installed, the day after we requested them. All done in 5 hours. We heartily recommend Signature!

Caveat emptor!!!!!…read more Unfortunately, one star is the lowest. If i could, i would make it minus 5. They just charged me $1500 for a motor on my AC cooling fan - the part retails for $150 to $250. Total ripoff!! Won't be calling them again.

Dominick Kafader walked me through the process of how TRANE hvac system was working and described…read morewhat ACS could do for us. We scheduled a day for them to come out and it was great. Brandon showed up. He's been our hvac guy for a few years. Great service !

These guys are the best. I've been going to them for five years now after they repaired my AC…read moresystem and went to bat for me with my insurance company because a previous repair company couldn't get the job done. I have recommended them to my neighbors who were also very pleased. TRS does not disappoint.

Without air when it's 108 degrees is dangerous, especially when you're very old. They were out a…read moreweek ago to check to do a system check and added Freon. Yesterday the coil was frozen and they said it needed to thaw. Two days later still not thawed . Why would you not offer a portable to ease their discomfort. Especially being seniors! Answering service is rude and I will never recommend or use them again!

I was amazed at how quickly they answered my query and sent someone out in a matter of hours even…read morethough it was late in the day! Then I felt very at ease with the tech and his reliability. I would definitely call them again if the need arises.

Considering the weather is tracking to be in the triple digits, I wanted to do preventative…read moremaintenance. Todd came out within the time window we discussed. After is assessment he was transparent about what could be held off on but what also may need to be replaced sooner versus later (my unit is a little on the older side). There was no push to make a decision after the quote but he did let me know I was free to ask questions. :) I highly recommend this small business if you want good, honest work.

I work for a property management company and Air Maintenance has been our go to for almost 15 years…read morenow. Whatever they do, they do well and exceed any expectations. We use them for about 250 properties and they have never let us down. They schedule and get the job done in a timely manner. I know that when I dispatch they will get the job done without hesitation. They always have the best pricing and service as well. Grateful for such a great team!

I've used Frank and his Team twice in the last year, based on the recommendation of another LOCAL…read morebusiness, and both times have been stellar. Both times fell right in the heat of summer, which is naturally their busy season i would presume. Both times he had a tech out within 24 hrs, and had both of my 20 year old AC units (2 separate properties) up and running within a couple of hours, for a fraction of the cost of replacing them. The tech Derek was knowledgeable, friendly, respectful and all around great representative of this company. Eventually i will be in need of replacements, and they have definitely earned my business. Highly recomend.