It was my First time trying this place... the guy working the front Nickel and Dime me for every…read moreitem. Asking " How much do you want to pay?" I initially wanted to have 5 items cleaned and two of pairs of work pants fixed as the zippers were both worn. This guy was charging $25 bucks to replace each zipper I told him I could fix them both myself for less than $5 and I did. Then he charged me twice for a pair of pants that had a belt attached citing that they were considered two items instead of one. I was quoted a price of 40$ for 5 pieces which he charged as 6 items (the belt) and when I went to go pick up the garments the cost was now $55. You can't make this up. Either way... I won't be utilizing this company and their services moving forward. It just gave Shady business man. I guess honest business practices are a thing of the past. As for the clothes yea they were cleaned and pressed well enough. But as a fashion influencer who is new to Sacramento- I was hoping to find a decent place that could alter my garments w out an issue. But this place was definitely not it.

Buyer beware!!! This is regarding alterations. First time trying this place. Brought a pair of…read morebrand new, never worn $140 pants here to be shortened. Left them but had a feeling my alteration wasn't clearly understood. So I returned an hour or so later. Wanted to make it clear that I wanted the original style hem, just shorter. He gets out the pants for me. I show him the hem line. "Yeah, yeah, no problem." "Here is a new ticket." Fast forward to a week later. It is NOT the original hem. Altering the look of the pants that I clearly stated I wanted the same style, but shorter. Pics of stock photo vs hem received. Not happy at all!! Will never return here. Should have stuck with my gal at Alterations Plus on Arden. Awful experience. Pants ruined and I hadn't even worn them.

I like this dry cleaning. I like to get my pants done here with all like the necessary…read moremodifications and then they and then she's able to clean out like some pretty bad stains from my job so I look pretty fly when I go to work

Been going here for years and have never had an issue. Great service along with some of the best…read morequality of dry cleaning in the area. Prices are fair and competitive. Family owned so this business prides itself on customer service and repeat clients. Happy to count myself as one of them. They do alterations, repairs, hat cleaning, shoe cleaning and much more. I like that they're open on Saturdays as sometimes I get busy during the week and forget to pickup.

I usually don't leave reviews, but I feel that I must after my husband's experience. My husband…read moredropped off his suit and dress shirt on Tuesday, March 3rd. He was quoted around $32.00. Pick up day and time was March 5th at 5 p.m. He needed it for a wedding out of town on March 7th. Keep in mind that this was only his second time going to this place and ever using a dry cleaning service. Fast forward to the wedding day, there were stains on the sleeve of the dress shirt. Unsure if the stain was there prior. I've attached pictures for reference. My husband had to figure something out minutes before heading out to the wedding. We came home Sunday night, March 8th. My husband went to tell them about the situation on Wednesday, March 11th. He was told that because of how long it's been, they refused to provide any kind of refund. They also questioned why he didn't notify them. It was our fault that we didn't verify when we picked it up, but we trusted that it was properly cleaned. Also, why couldn't they notify us that they couldn't clean the stain? Refund or not, my husband didn't even receive an apology. I believe that was unprofessional as they are providing a service. Definitely would not come back.

Paid $8 for Cashmere sweater that came back smelling and not clean at all looks like it was folded…read moreand put on hanger :(

I absolutely adore Tony and his wife! But it looks like there is someone new taking over. Sadly,…read morethe new lady didn't do a good job on my husband's suit and there was also a language barrier. We have decided not to go back since.

Tony and his wife were the very best- 10 stars, I've been going here for 13 years and have never…read morehad any problems- ever. I brought an alpaca wool sweater in that was naturally baggy, and very pricey. The new management shrunk it to an unwearable size and I brought it in and asked what their policy is on ruined clothing and hey told be I MUST HAVE SHRUNK it, that it couldn't have been them. It was still on their hanger. I wasn't even asking for the full amount, I hadn't asked for anything, only what the policy was for ruined clothing. I'm so livid, at least apologize and take some accountability- blaming someone who brings things in, weekly- what a terrible work ethic (and no I didn't wash it and shrink it before bringing it back on the hanger) They've lost a very loyal customer.

I went to do my laundry and was a bit surprised at the prices. For self service the washers are…read more$5.25 for a standard size, $7 medium, $8.25 large. PER LOAD then you pay to dry. Love laundry is $4.50 to wash and you get to dry for free. I'm so confused of why the prices are soooooo high. I just don't think self serve laundry is a luxury. It feels criminal to charge that much. I appreciate that it's clean and they offer dry cleaning and you can pay for your loads on an app.

Great place to clean your clothes, great machines and friendly staff, I enjoy coming here every…read moreweek. They have everything you need

I was a loyal customer for several years and regularly drove from Elk Grove because I trusted this…read morebusiness with my clothing. I brought in a white dress with three small pasta sauce spots, which I disclosed when I dropped it off. The dress was returned in much worse condition than when I left it, and instead of feeling like my concerns were taken seriously, I felt like the owner became defensive. I even had to ask for a refund of the original cleaning charge. I took the dress to Vogue Cleaners right down the street, and they were able to completely restore it. Their customer service was outstanding. What disappointed me most was the lack of accountability, communication, and even a simple apology. As a long-time customer, I expected much better. I'll be taking my business elsewhere.

I really like the transparent and flat rate pricing. Prices are listed and customers know what to…read moreexpect. I've got my Theory suit and wool items cleaned here. No issues

Horrible quality. I had some designer jeans hemmed here and realized they were still too long. I'd…read moregotten similar jeans hemmed in the past and never had issues so I figured this was a fluke. I brought them back and they charged me again. I would've appreciated it comped because I wasn't happy with the first repair but fine. A week later I pick them up and wash them for the first time. This is the result. I had also brought in a jacket for dry cleaning and minor repairs. Picked up the jacket 8 days later and realized the safety pin marking one of the rips was still there and the rip hadn't been fixed. Had to bring it back and wait an additional 8 days for them to do it. The attention to detail isn't there. I don't write one star reviews but this one is warranted. Avoid.

Greet local business for all your dry cleaning needs. Service is welcoming and customer focused…read more The prices are reasonable and they do qualify work on shirts and suits. If you're not in a hurry for your garments, this is a go to place. Enjoy!

They deserve Zero stars!! I've been bringing my dry…read morecleaning here for 20 years! I brought in a BRAND NEW white shirt to be pressed and when I picked it up it was stained! To make matters worse, they lied and said it was stained when I brought it in. There were no notes stating my shirt was stained until pickup. Sadly, I thought they would do the right thing and admit their mistake! But oh no, it was the blame game and they took Zero responsibility for their mistake! If you have no integrity or customer service, I will never give this business another cent! Terrible service to your loyal customers. Do not take your clothes to this dry cleaner and if you do, make sure you photograph your clothing before they stain it!

One star for the actual cleaning service and the customer service…read more I brought in a brand new white dress shirt, never been worn, after cleaning I picked it up and noticed a black stain on the collar. Looked to be some kind of dirty oil, probably from the conveyor that holds all the garments. I returned the shirt for them to remedy and they were unable to completely remove the mark, and in the process they added another mark to the shirt. Mike called and says he doesn't see anything and that I am making things up and they would not refund me or compensate for the damaged shirt. He proceeded to say this has always been their policy to not pay for damaged garments. I quote "we are not up to your standards don't bring us your white shirts".... My standard being, don't damage a brand new shirt and then not take responsibility. At one point Mike told me to return it to Macy's. Unethical business practices. When I show up in-person to speak with Mike he changes his tune and admits to now being able to see the marks! But they won't do anything further to replace the shirt. I have been going here for 4 years and have never had to bring back a single item to be cleaned again. I would suggest to anyone who cares about their professional or delicate clothing to avoid this group as they do not take responsibility for their mistakes and based on other reviews I am not the first.