When I called in to inquire about their dry cleaning service, I was met with a friendly and helpful voice over the phone. After dropping off a pair of pants, the woman at the front was very nice and thoroughly inspected the item before putting it away. I had also asked for a quicker turnaround, which she allowed at no additional cost for the first time, but kindly let me know to expect about a week for the future. Overall, Fresh Cleaners did what I needed to have done while providing great customer service. read more

Do not come here!!! If I could give zero stars, I would. I brought in a white Aritzia suit that had been worn once. There was one small mark on it, and I was told it could be taken care of. Instead, I got the suit back covered in gray and black marks throughout the garment. To be clear, I dropped off a suit with one minor issue and got back a suit covered in new ones. I picked it up, drove straight home, and as I was hanging it in my closet I started noticing mark after mark after mark. I immediately called because I was genuinely shocked by what I was seeing. They didn't care! No resolve! What is most frustrating is that nobody mentioned a thing when the suit was returned to me. A white suit covered in dark marks does not magically end up that way after leaving the store. Someone should have noticed. Someone should have said something. $400 and it had been worn once.... I trusted professionals to care for it, and it was returned in significantly worse condition than when I dropped it off. Now I have to take it to another cleaner and hope they can undo whatever happened here because I no longer trust this business to touch the garment again. Take your clothing elsewhere!! read more

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I dropped off two expensive dresses for dry cleaning. I picked up stained clothes! when I brought it to the employees attention. She informed me that I would still be charged. Way over priced, horrible service. Do not come here unless you want your clothes ruined. read more

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While in Sacramento for a business trip, my suit dress zipper broke, and these ladies fixed it on the spot within 30 minutes. Great service. read more

Fresh Cleaners - Dry Cleaning Near Me - Sacramento, California

Fresh Cleaners was one of the few places on Yelp that came up for me when I searched for a tailor. The owner, Helen, was very quick to respond over Yelp when I requested a quote for mending a hole in a wool sweater. I sent her a photo with a ruler for scale. When I brought it in, she mentioned it might be a little higher than the original quote - that the work isn't done by her in house so she wasn't 100% sure what the cost was going to be. That felt a little suspicious at first. The quote went from $5 to $8, but it's a sweater I really like, so I decided to take the risk that could even be higher than $8. Ultimately, the cost did end up being $8, and it's a pretty decent job - better than I could do certainly. I suppose I could have fought to keep the price at the original $5. I'm mostly surprised there aren't more tailors coming up around this area in my search. My other pieces that I got dry cleaned were at competitive prices for the area, and they were all done within a reasonable time frame. Helen is very cheery and nice. Overall, I'm keeping at 4 stars. read more

Fast and friendly service, they saved the day because we are last minute people and had 1 day to get our dress and suit dry cleaned before leaving for a wedding and they were the only ones in the area who were able to do it. read more

I always enjoy my semi-regular trips to Fresh Cleaners to see and speak with Helen. Always delightful with a story to tell. Prices are fair. She always asks me when I need my dry-cleaning, even though it's all just boring blue and grey suits like the rest of my wardrobe. The one time I did need something done urgently it was accommodated. They try to use green cleaning practices. And never any issues with lost or damaged articles. Every neighborhood needs honest, well-run, local business and services. As the son of small business owners, I appreciate Fresh Cleaners all the more. read more

I called the store because I needed a same day alteration and they were extremely friendly and said it could be done. I dropped off the pants and picked it up within 3 hours. They did an amazing job and the customer service was spot on. Definitely recommend this place. read more

Been using them for over 10 years. Mainly started because they are environmentally friendly. They are friendly and service oriented. I even ask them not to use the plastic covers read more

This place is great, and Helen is an awesome person and store owner. She is always very friendly and greets you with a sweet smile. There have been a few times I've left large items like a rug or comforter in her shop for months (oops) and she has held onto them without charging me any extra fees. I've gotten clothes cleaned her, as well as comforters, blankets, and a rug. All of them have been cleaned on a very timely and efficient basis. I like that she focuses on using green/ environmentally friendly products in her store. I have never had any issues with the cleanliness of her store or the items I have received back from her. Because of how great Helen's customer service and the work she does is, I have never even tried going to another cleaner around town and I will continue to remain one of her loyal customers! read more

I would recommended Fresh Cleaners to anyone! I have been coming here since my boyfriend and I moved here 1.5 years ago and have had nothing but great experiences; not a single issue and all of my pickup times have been quick and within short timeframes. This dry cleaners is run by the kindest, friendliest, and most detail-oriented woman who is her sole employee, working here all hours, 6 days a week. She somehow seems to recognize all of her customers and makes you feel cared for. She provides great advice on how to maintain different articles of clothing, advice on how things may be repaired and is proactive about cost so you don't spend more money than the clothing costs. She even provides quick sewing repairs on the spot when she has the chance, free of charge, because she truly values her customers. I hope she continues to grow this location as it's right under Q19 apartments and close to a lot of professionals with dry cleaning needs, as she truly runs a great business! read more

I always leave this place feeling like my clothes are brand new. My uniforms are always pressed perfectly and my favorite part is how cheerful they are when I walk in! read more

What would I do without these guys?! Always greeted by my name by the incredibly sweet staff at Fresh Cleaners. Sweet isn't all these folks are - price point is another reason you need to start going here! By far the most affordable dry cleaning service I've used after living in 3 different states and 5 different cities. They can provide a quick turn around too if needed. Heck, one time they dry cleaned my blazer in less than 8 hours for a DC trip I had to fly out for. Disclaimer - they are in a temporary spot across from their new location, but don't be fooled, the service and all the items I described above are still the same, even if they're working out of a warehouse. read more

I would definitely recommend! The woman working was super nice and the prices are reasonable. I got a queen size comforter dry cleaned for $38; I've gone else where and its usually around $45. They did a great job! read more

Dropped off 3 shirts and 2 pants for cleaning. Nothing major, some sweat stains on the collars and some markings on the legs of the pants. They gave me 20% off as a new customer. Very reasonable prices. On pickup day, I see they finished 2 shirts and both the pants. The third shirt was DESTROYED. I'm talking markings and stains everywhere, and large holes/rips in the under arm area of both sleeves. According to them, there must have been some "chemical" on the shirt that reacted with their cleaning agents. They were apologetic, but refused to offer any kind of compensation, not even a discount. I started to walk out without paying for the other clothes (which were done great) and the lady asked if I was going to pay for them. I said no, carefully explained why, and she said okay. It may be a one-off kind of situation, but I'm never coming back, and will tell anyone who listens not to either. read more

Fresh Cleaners - They destroyed my shirt. DO NOT COME HERE - Dry Cleaning Near Me - Sacramento, California

Was welcomed by who I'd assume to be the owner here, and me and my girlfriend got her dress adjusted. She listened to everything that we wanted adjusted with the dress and it was so quick!! Will come back if we need services again read more

I dropped off a dress for a holiday party that was happening this past weekend. They asked if Monday would be okay, I said no I would need it by Saturday for a holiday party and if they couldn't do it I will just skip dry cleaning. They guaranteed Saturday. I came in Saturday to pick it up and it was not there and not ready. I told them I don't need it dry cleaned and they told me I can pick it up on Monday for no cost. I had to buy another holiday dress. I came in Monday to pick it up and it still was not ready or even in store ! I finally was able to pick it up on the following Tuesday while paying full cost. Avoid this place. There are better places downtown. read more

I took in very dirty outdoor cushion covers and they were honest with me that some stains might not come out. They did a great job, reasonably priced and very pleasant. Customer focused and timely. read more

Recently switched over from Mercury Cleaners. I'm impressed and will continue to use them. They have set up shop temporarily next to the auto repair place. They will be moving across the street into the new Q19 building. Prices are low compared to Mercury, and they don't have a minimum charge for credit card! read more

In a temporary place on 19th Street right next to the car shop on Q & 19th. Dry cleaning and alterations. I don't know the prices but I don't dry clean or make alterations on a regular basis but every time I have picked up, I'm like whoa.. that's expensive. But the lady is always nice, has never lost my stuff, my clothes don't stink.. And that counts for plenty.. read more

I rarely have my clothes dry cleaned as I only do it for pieces in my closet I want to preserve. I took in a handful of items to be cleaned. After a week, I went to get them and found stains that had not been taken out of the garments as well as hair on various items. I went back to the store in person, asking for the item with the stain to be recleaned as I didn't believe they had tried to get it out. The woman argued with me, stated the workers must not have been able to get out the stain (even though there was not a tag saying they had tried to clean it but failed, which is on all the other garments where they are unable to get out the stains). I asked her to try to clean it again but she refused. I asked for a refund and she also refused. I went home and washed the item with the stain on it in the washing machine. The stain came out with one wash. The stain incident as well as hair being on my items tells me they do not actually clean the items that are dropped off and just press them. AVOID at all costs!! Go to someone who will actually clean your clothes. read more

Very kind woman and happy to support her during this challenging time. Though my sweatpants seem to wash okay in the washing machine, I was happy to dust off a few shirts for an upcoming photo shoot. Not only did the shirts come out on time and as desired, but she also located a missing button and fixed it for me. Will go back and hope other support as well! read more

My partner and I were packing for a wedding when we realized our dog had pulled down our jackets and dress clothes (that we had planned to wear...) in the back of our closet to make a bed for himself. Everything was covered with hair and drool! We only had 3 days until the wedding; Fresh Cleaners did everything they could to rush our order! Everything was cleaned impeccably and they were able to get it done on time. We've found our regular dry cleaners. read more

Very good experience here! The lady working was super friendly and efficient. The location has a good amount of street parking. Will definitely be using this dry cleaners from now on. read more

I rarely leave reviews but the customer service here truly blew me away. Very responsive when I called in for a last minute alteration request. Came in, and Helen (I believe) took me in and fixed the hole in my pants in a jiffy. Truly a positive experience and highly recommend!!!!! read more

Great service! I have come here for both dry cleaning and alterations. Everyone has been incredibly helpful and I'm very happy with the alterations. I brought a few vintage pieces that needed cleaning and they look brand new. read more

She is a really sweet lady! I had a last minute interview that I had to do and she ironed my shirt by hand so I could make my interview!! I ended up passing the first stage of the hiring process also! Go here for great service. read more

I'm pretty dissatisfied with the level of customer service at this establishment. The lady owner is very rude and disrespectful. After the first time getting my dress shirt back from them with a burnt and torn sleeve, she tried to blame it on me saying try at it was probably like that before I dropped it off. Lol, uh no...but gave them another shot and continued to use them since I live in midtown. Every time I come in, she try's to make some excuse why I cannot get my clothes till the following week. In my opinion, just pure laziness. Two weeks ago I had a blood stain that I paid to get removed and told her today that it was not noticed and they never removed it and asked if I can have it redone. She then continued to put blame on me telling me that I should have brought it back same day after I waited two weeks to get this shirt back. Lol. She then kept on saying that I always keep doing this and that there is always something. Well yeah, you keep on messing up my shit. I will not be using this business ever again and I would not recommend to anyone. They will mess up your clothing then blame it on you. Smh read more

Avoid this place unless you want your clothes be destroyed. I brought in a new Paul Smith shirt for dry clean, and as you can tell from the pictures, they had stains all over the shirt, including the buttons! The lady tried to shift the blame on the customers by saying the shirt was already like this before washing... read more

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I originally started going to Fresh Cleaners because of the convenience - it is close to my house and Safeway and those factors alone drew me in. I will keep going to Fresh Cleaners because they have treated me and my precious clothes right! They have truly created a loyal customer by doing the little things that make me feel like I matter. For example, they tighten buttons on coats and blouses without asking or charging for it. They offer alteration services as well - which is convenient. They even held on to some of my clothes for over 3 months when I was broke and was avoiding picking it up. The woman who works there is always so sweet also. I pride myself on looking good, so I take care of my clothes. When an article of clothing that requires dry cleaning gets dirty, I throw it into my "dry cleaning" basket and usually let it sit there for a few months until I have the time/money to deal with it. Now that I have found Fresh Cleaners, I seem to be doing the dry cleaning chore more often because it is such a pleasant experiencel. read more

I am sorry that Amy W. had a a bad experience at Fresh Cleaners but I don't remember it saying Fresh Alterations on the door. I think they do a wonderful job at a fairly reasonable price. I had a rush job the other day. I was going to a wedding and I had for got to have my pants pressed. I was with someone who had flown in from San Diego and he needed his suit pressed. It was 9 am and we had to leave by 4pm to make it on time. If you are familiar with most cleaners they don't do same day service. We pleaded our case and the woman working there, Sue, said we could pick our stuff up at 1pm. No extra charge. No hassle. She wouldn't even let us tip her when we came back. Another time was just a few days ago when my girlfriend needed to take a silk blouse in that I accedently washed with the other laundry. While we were there my girlfriend remembers that she had left a blouse ther back in April and asked if was still there. It was. And when she paid for it Sue gave her a 10% original customer discount. How nice is that? And they have Dum Dum suckers in a bowl on the counter. read more

I have been going to this dry cleaners since it opened and have had the whole gamut done here - dry cleaning of nice dresses, 2-piece suits, cashmere sweaters, coats, alterations, wash and press for dress shirts, the works! They have always done a great job, and I have never had any issues. Helen will always be straight up with you and let you know whether something can be done or not, which I really appreciate. read more

Service was great. The woman who helped me was very nice and looked over every garment with me to make sure there weren't any stains. clothes turned out decently.. I wish the press lines were deeper. Reasonably priced. Changed review from 4 to 5 stars. They are consistently good. Also walked in the other day and overheard her telling a man it would be more cost effective for him to purchase a different shirt than for her to fix it- she very much had his best interest in mind over hers. read more

Don't use this place unless you want your clothes ruined! I have been taking my dry cleaning here for years. Last week when I opened the bag to my shirt which I had just picked up, there were two holes right in front. When I took the shirt back to the shop the woman there was very apologetic and said she's have the owner call me. I asked to speak to the owner right then. She was reluctant but I insisted. The owner told me over the phone that the shirt probably had a flaw in it which caused the holes. I asked for store credit of $25 and was told no. She also told me she couldn't be held responsible for every bit of damage they did. I'm shocked. Instead of giving me a small credit to correct their mistake, they have lost me (and anyone who I talk to) as a customer. read more

Fresh Cleaners - Holes compliments of Fresh Cleaners - Dry Cleaning Near Me - Sacramento, California

Always friendly and cheerful. I've been coming here for the past five months or so and its always been a pleasant experience. Just had king down comforter cleaned for 42$. Last place was twice the price and my comforter wasn't returned in a neat plastic carrying case like you get when its new. This will be great for summer storage! I routinely have buttons and hems repaired during cleaning (I'm rough on my clothes, apparently!) and they always come back good as new. read more

Fresh Cleaners' Helen K. Is very professional, attention to detail.... I have had only positive experiences since coming here for a while 2018. Helen always delivers my clothes on time. Always an excellent job. -Pete H. read more

Couldn't have had a better experience with a cleaner/tailor than I had here. They were able to fix my favorite pair of jeans that had an embarrassing rip in the crotch. Also, they made my comforter fresh in clean once more. If you need a new cleaner or tailor I highly recommend fresh cleaners. read more

I prefer not being exposed to toxic chemicals, so even though it may cost alittle more, I'm willing to pay for clothes that aren't gasing off cancer causing chemicals. The owner is directly involved with her business, so you always feel appreciated as a customer. She did an excellent job hemming my pants for only $9.95. I had 2 pairs of pants cleaned and a suit jacket for $15.50, so about $5 per item. Not bad considering they were all smelling fresh and ironed perfectly. We need to support small businesses like this one. Sacramento Natural Food Co-Op people who are health conscious should particularly give this a try. Go local! read more

Warning: Do not take your alterations to Fresh Cleaners in the Safeway shopping center. They almost ruined a pair of my pants on an alteration job. I took in a pair of pants to have them shortened by a half inch and when I picked them up they were uneven by about an inch, the cuff width was uneven and the lining wasn't altered and showed at the bottom. So I pointed this out and they agreed to fix the problem. So I went to pick them up after another week and the length was still uneven and now another inch shorter, but you couldn't see the lining. They said they could try to fix it, but I said that I would take the pants elsewhere. And then they charged me for two alterations, $30! I asked for the cost to be reduced to at least the cost of a single alteration job and she said that she had incorrectly charged me on the estimate and lining is separate alteration job and another cost! So I considered not paying, but I wanted my pants and I didn't want to be a thief. And their POS system violates the FACTA law and their copy of the receipt showed way too much information. So not only did they f-up the job they charged me twice what the estimate said on the receipt and I have to go elsewhere to get the pants fixed! damn them. read more

Let me reiterate Amy W's comments below: Do not take your alterations to Fresh Cleaners! I'm sure this place offers fine dry cleaning services as the other reviews state (so I will give them the benefit of the doubt and give two stars), but I just got a couple pairs of pants taken in and the result was no good. The seam down the back was done sloppy and it poofs out instead of laying flat against my rear. Dry cleaning establishments often provide simple alterations services and I haven't had problems like this before. Instead of going back to try to have them fix it, I just took the pants to Friendship Tailors. I tried to go there in the first place but they were closed so went to Fresh Cleaners despite the initial bad review on alterations. My own dumb fault. read more