I was in a vehicle accident on June 26, 2026 & we rushed him to your hospital & you all were so…read morecaring & wonderful to him & us! Unfortunately we lost our Jack but the care & love you all showed us will not be forgotten . A special shout out to Dr. Aren Vanlishout you are an incredible veterinarian .. Thank you all for your card your words were heartfelt ..Meg, Dakota, Chelsea, McCall, Joel, Marland? & Dr.Aren You are Special Peeps

MedVet saved my dogs life! My dog had a tumor and had to get a leg amputated after another hospital…read moreturned her down! She just got her staples out and is doing great! She is 12 and could've DIED! Thank you so much MedVet and Vicki for taking good care of her at the hospital after surger

We don't recommend this place ! I suppose it depends on which vet you get !…read moreOur dog was misdiagnosed, treated for things she didn't need and the pricing is outrageous ! We went to another emergency clinic who addressed our needs specifically and we're very pleased with them !

My animals are like my children so I take their veterinary care very seriously. Customer service at…read morethe front desk was fine and I didn't have to wait. I saw a new vet (to me). Dr. Wallace really took her time, explained things thoroughly and gave me some choices for dealing with a chronic but not-so-serious GI issue.

My dog's Cushing's disease reached a point that my wife and I had to make the tough decision to…read moreeuthanize. I cannot recommend this clinic and staff highly enough. I've never left a review for anything, but want to give a public thank you to Dr. Pittman and staff. They were very caring and skilled. Of the seven dogs I've had to euthanize over the last 38 years - this clinic handled our difficult morning with compassion and grace.

I rarely leave negative reviews, but our experience at Animal Care Clinic was frustrating from…read morebeginning to end. We brought our senior cat, Huck, in because we had been battling fleas and ear mites for approximately three months. By the time of our appointment, we had finally gotten the flea problem under control, but the ear mites remained our primary concern. During the initial visit, we were told Huck needed a comprehensive senior exam, which cost approximately $600. We gladly paid because we wanted to make sure he received the care he needed. We were also informed that he required extensive dental work, estimated between $1,700 and $2,700. Fortunately, the final cost was on the lower end of that estimate, around $1,700. At the first appointment, we were assured that the medication prescribed would address both the flea and ear mite issues. Unfortunately, months later, we are still dealing with the ear problem. Communication throughout this process was consistently poor. Before appointments, no one provided helpful instructions such as whether we should avoid cleaning Huck's ears beforehand. For his dental procedure, we were told only that drop-off would be between 7:30 and 8:30 a.m. No one mentioned paperwork. When my boyfriend arrived, he was immediately handed paperwork and told it would take about 20 minutes to complete. Naturally, this caused unnecessary stress because he wasn't expecting it. In reality, it was only one page and took just a few minutes. At Huck's dental follow-up appointment, we arrived early by mistake, then returned shortly after our scheduled time. While waiting, one of the receptionists assisted us while actively eating and speaking with food in her mouth. This was not the first time we had experienced this behavior from staff and it came across as unprofessional. Although our appointment was scheduled for 10:30 a.m., Huck was not taken back until nearly 10:50. We requested to speak directly with the doctor because we still had concerns about his ears. After examining him, the doctor stated that his ears appeared darker than normal but was unsure whether the issue was ear mites, yeast, or something else. We were then told that microscopic testing could be performed--but it would cost an additional $103. At that point, I was extremely frustrated. We had already spent well over $2,000 between exams, treatment, and dental care, and the original issue that brought us in still had not been resolved. Being asked to spend even more money simply to determine what was going on felt unreasonable given the circumstances. While we were waiting, another customer was attempting to pick up medication for his pet after receiving a text notification. Staff appeared unable to locate the medication and repeatedly searched different locations while asking the customer the same questions. It reinforced the impression that the clinic was disorganized and lacking clear communication. My biggest concern is not the cost. Veterinary care is expensive, and I understand that. My concern is that we spent over $2,000, received repeated assurances that the treatment would address the problem, and yet the original issue remains unresolved. Combined with the poor communication, lack of preparation for appointments, long waits, and unprofessional interactions at the front desk, this experience left us feeling disappointed and frustrated. I sincerely hope the clinic improves its communication, organization, and follow-through with clients because pet owners deserve clear answers and that their concerns are addressed.

My husband and I have lived in Santa Cruz, San Jose, Sacramento, and San Francisco, and my pets…read morehave seen vets in all those cities. Orchard Hills Animal Hospital is hands down the best veterinary care we've experienced. We've been loyal clients for 2-3 years with our 2 dogs and 4 cats, and I can't imagine trusting anyone else with our fur family. First Impressions Matter The moment you walk into their newer facility, you feel it - the clean, well-maintained space tells you immediately that your pets are in professional hands. It's the kind of environment that puts both you and your animals at ease. They Stand Behind Their Work What truly sets them apart is their integrity when complications arise. When Pitou developed facial swelling after a dental procedure, they didn't make excuses. They brought her back in, performed the necessary follow-up work, and covered the entire cost. That's accountability you can trust. Exceptional Care for Anxious Pets Our cat Boxi is a former feral with severe anxiety, and the team has been incredible with her. Once I communicated her needs clearly, they stepped up in every way: calming spray in the exam room, pre-appointment calming meds, and soft blankets to help her feel safe during procedures. My advice: if your pet has special needs, speak up and ask. They have the tools and compassion to help, but clear communication makes all the difference. Real Talk No vet is perfect 100% of the time - that's just reality. What matters is how they respond when things don't go as planned. Orchard Hills Animal Hospital takes responsibility, makes it right, and treats your pets with genuine care. The doctors and technicians here are skilled, compassionate, and committed to doing right by your animals. They're our forever vet, and I recommend them wholeheartedly.

Orchard Hills is the best! We take all of our dogs and cats here and they are so wonderful. Thank…read moreyou so much for your professionalism and care!

I wrote a five star review six years ago and I'm writing another five star review…read more We have been taking our dogs to Orchards Veterinary Clinic for over 20 years now. Everyone from the receptionists to the technicians to the doctors have been absolutely wonderful. Last week our dog had surgery and everyone was absolutely great. Since Dr. Eric retired, we had to choose a new doctor. We chose Dr. Bechen who is wonderful! She communicated with us following the procedure letting us know how things went and Hope was great with the after care information. Everyone at the clinic is great and I highly recommend Orchards Veterinary Clinic!

Please avoid this place at all cost if you care about your pet. Our entire experience at this vet…read morewas absolutely awful over the course of 2 years. Lisa M. Is the "director" and she will directly tell you that she does not care about your pet. She will not allow you to speak to the doctors directly under any circumstance. This place prioritizes profits over care of your pet and there are a million better places to take your pet. Please avoid! You have seen Bruce 2 times in 2 years for pancreatitis and have offered the same course of treatment both times. Requesting that I give my SIXTEEN year old dog THREE anxiety medications so that you can spend 15 minutes with him and prescribe the same treatment for a third time is asinine to say the least. Your response is a lie and false and further illustrates your corrupt practices. A DOH complaint has been filed for every doctor that you supposedly consulted (none of which were actually spoken to).

Dr. Reading is the best!! My 93 pound rescue absolutely loves her, and for good reason. She takes…read moreher time with him, comes up with a course of action that is both diagnostically effective AND financially capable. I whole heartedly recommend her!!!!!

They are knowledgeable, caring, friendly, and reasonably priced. I'm picky about vet care for my…read morepets and have been so happily surprised at how much I love it here, on my first try for a vet in Vancouver. Give them a try, you won't be sorry!

Shoo is extremely professional and always available. We are so thankful to have her close by. There…read morehave been multiple occasions when work travel has been booked for both myself and my husband and Shoo fit us in her schedule. We have 2 dogs and 2 cats and Shoo takes great care of them. She even sends us pictures when we're traveling as to keep us from worrying too much. We don't have kids and our pets are pretty much our children. Shoo understands what that's like and treats our kids like kids too! We are very grateful to have her and HIGHLY recommend her.

Shoo is awesome. I found someone name her business when I went plundering the internet after newly…read moremoving to Vancouver, and after an in person meeting where she was extremely professional and reassuring of any of our concerns, we decided to have her watch our three cats. The cost is very reasonable. Of the three cats, one is a late senior and another is extremely skittish to strangers, and the senior needed to be kept to her own room apart from the others. Every morning on my trip, she would text me various pictures of all three cats, and they always looked very content, and even the skittish cat was clearly eating his meals even while she was there. I could not recommend her more for your pet sitting needs, she's the best!

Amazing and good! We had a special situation with a rescue dog and she was very helpful. We are…read moreglad we called her!

Paws Down and Julie stepped in when another local training facility refused to tailor a program to…read moreget my dog, Kemper, and I where we needed to go before a last minute move overseas. I am a disabled combat veteran, but do not qualify for a 'service animal' from non-profits because I do not have the 'correct' diagnosis, even though I suffer from the same exact symptoms as those with PTSD. My wife's mother, who lives in Europe, recently had a stroke and my wife has been by her side since early August. If I hope to see my wife at all over the next several years, because of her and my commitment to ensure that her mother gets the care and attention she deserves, we needed to be much closer than the Pacific NW, hence our uprooting. In order to have Kemper fly with me in the cabin on a grueling 10-hour trans-Atlantic flight, he needed some several skills which he was lacking when we adopted him from the West Columbia Gorge Humane Society after six years of being abandoned and abused, for no reason, by one owner after another. Even with his unjust and unconscionable treatment early in life, he is one of the sweetest and dogs I have ever known. Julie and Kemper quickly developed a strong bond and she was willing to work with me one-on-one, tailoring a training plan for both of us to get us where we need to be with just two months before boarding the plane. Having a Master's in Psychology, I am an expert in operant and classical conditioning, but lacked the understanding of how dogs think, so Julie was training both of us along the way. Kemper picked-up on things quickly and me, not so much, but we were compelled to get the job done and succeed in our mission, no room for error. Paws Down is not exactly cheap when it comes to private training, but Julie did not charge for travel time to our home and routinely stayed after the allotted one-hour appointment times. Yesterday, less than two months after starting with Julie, Kemper passed his AKC Canine Good Citizen test and his certificate is on the way, arriving well before we need it for travel to our new home. Thank you Paws Down and Julie for helping me ensure that my support animal and I make it safely to Europe, reuniting our family after moths apart. CombatCritic Gives Paws Down Dog Training 10 Bombs Out Of 10 And A Spot On My 'WALL OF FAME' ... More Bombs Are Better ... HOOAH!