I'd like to leave a review of Sonata Hospice in Hayward. I know hospice care doesn't always last…read morevery long, but it was so nice for my mom to really get to know and become friends with her caregivers for 8 months. She appreciated and enjoyed all of them. My mom's nurse was Pam and she treated my mom with such tenderness, patience and compassion and my mom felt it. Rachel filled in for Pam a couple times and mom said she was delightful. Melissa, our social worker, offered support to my mom and all of us with such a caring heart. Julie was the nursing coordinator and was always ready to answer my questions or order meds or supplies. Sheila the nurse practitioner, and Maria the Chaplin, as well as the on-call nurses that made themselves available after hours to be there when my mom needed someone including Raj and Erica, all made us feel like our mom was their priority I hope I'm not forgetting anyone but this group of Sonata employees were like a family to us and my mom and my siblings and I grew very close to them. I've only had a few days of hospice experience from many years ago when my late husband passed away. We did not get Hospice, soon enough and only had it for four days. I had no idea how much Hospice could really do to help a patient and their family feel so loved and supported. As a retired nurse, I know I asked a lot of questions with my many phone calls to Julie, but always felt supported and heard. My mom also enjoyed everyone from Sonata that came to see her and when they'd leave she'd say, I really like her or him. It was so comforting for us to see our mom feeling so well cared for. If my mom needed anything from a medication to home care supplies, it was an easy phone call away. We love and miss our mom, but we feel so good about our decision to have Sonata Hospice be there for her last several months. Thank you to everyone at Sonata Hospice for your devotion to caring for people at their most vulnerable time.

For someone reason my first review did not post and so I am resubmitting because I want to share…read morewith all of you our experience with Sonata Hospice. In late October of 2025, our family was scrambling to find a hospice care provider for my mother in law. Finding a reliable hospice provider for a loved one is a daunting task often made under stressful circumstances. Our family, after extensive searching and disappointing recommendations from other sources, found Sonata Hospice through positive online reviews on Yelp. This review comes from a genuine family who utilized their services for a critical 10-day period. The level of care provided by the entire Sonata team to both our loved one and our family was amazing and far exceeded our expectations. We felt completely confident that our loved one was in excellent hands, and we as a family felt fully supported throughout this difficult process. Several team members deserve specific commendation for their outstanding professionalism and genuine compassion: Rachael (Nurse/Case Manager): Rachael was outstanding. Her work is a true blessing and a calling. She provided expert clinical care while simultaneously offering immense comfort to our family. The attentiveness she provided our loved one was consistent with the level of care one gives their own family. Her clear communication, explaining procedures, answering questions, and involving us in the care plan was a model of professional and empathetic care giving. Marsha (Home Health Aide): Marsha treated our loved one with dignity and affection, like she was caring for a member of her family. Her hands-on care was superb. Maria (Chaplain): Maria brought much-needed peace, love, and spiritual support during a challenging time, helping us navigate the emotional and spiritual aspects of the process and providing our loved one with that extra level of care. The Office and After-Hours staff were consistently responsive and efficient in meeting all our immediate needs. The support they extended through the difficult moment when our loved one passed, provided ease and compassion during our time of grief. And our hearts were warmed when at her funeral we saw Rachael and Maria present and still supporting us. Deciding on end-of-life care is perhaps one of the most significant decisions a family can make. Concerns about the quality of care, trustworthiness, and prioritization of patient well-being over financial considerations are paramount. Sonata Hospice put those fears to rest. They are a trustworthy, compassionate, and highly professional organization that we wholeheartedly recommend to any family navigating the hospice journey. I hope this review makes the post and can provide another family with reassurance.

The "George Mark Children's House" is a children's care facility in San Leandro,CA. I work in the…read moremedical essential services, and my job has sent me here about a dozen times. It's a modern medical care hospital, with a professional caring staff. If you're concerned about privacy and security, this place is not easy to find. It's located on Alameda County property in the vicinity of Fairmont Drive & Foothill Blvd. This is one of those places that "you need to know it's there." There's signs directing you to it's gate. Entry by code or intercom. You will find a modern building with nice landscaping. There's a patient dropoff area, and large parking lot. I would say the building resembles a large house, rather than a hospital. For the dedicated staff who provide care 24/7.....5-stars.

Unlike any other institution that cares for children with serious and terminal illnesses, perhaps…read morenone is more singularly dedicated to helping the entire family before, during and after their child's illness, and life, is over. As the first freestanding children's respite and end of life facility in the country, one might think the atmosphere here is less than uplifting. But nothing could be further from the truth. George Mark Children's House is all about life. All the life that can be packed into a brightly decorated child's room, a kitchen table, a garden, an afternoon in a music or art room, into a family apartment, and yes, even into a wake room and sanctuary. George Mark Children's House is unique in one other aspect, as well. Because grieving and loss have no time limits, neither do the House's services. They are provided free of charge, for as long as the families need them, however long that may be. In other words, for life. ~GMCH Legacy Committee

I can't say enough wonderful things about Angels Hospice. They took such incredible care of my…read moregrandmother during a very difficult time for our family. From the moment we connected with them, we felt supported, informed, and truly cared for. A special thank you to Megan, the manager,she is absolutely amazing. Her compassion, professionalism, and attention to detail made all the difference. She treated my grandmother with dignity, respect, and so much kindness. Megan was always available to answer our questions and made sure everything ran smoothly. We are forever grateful to the entire Angels Hospice team for the comfort they brought to my grandmother and to all of us. I would highly recommend them to anyone needing hospice care. ,you couldn't be in better hands.

We hired Angels Hospice back in January 2025. While my mother was still able to get up and use her…read morewalker to go to the bathroom, they were great. But the last few weeks when I really needed their help, I wasn't shown how to do many things, including turning her from side to side. I ended up finding my own method to do that, that did not include a towel. We first had Lourdes who told me twice that my mother would be dead within a week. She lived 8 weeks past that. Olivia, who apparently used to work for hospice was our caregiver. She was absolutely amazing. Angels Hospice Care.

My family want to say thank you to all the staff who take care my grandma for home care of the rest…read moreof her life for more than 1 year. Staff are professional, strongly recommend.

I appreciate Asian Network for giving my mom an excellent home care service and hospice service…read more Health care staff and provider had taken care my mom in her most difficult struggles in her life. Staff are gentle,understanding giving the best care that she have. I could not find words to express but in my heart everyone of you give me the most comforting touch in the time of fear to lose my mom. I would recommend to all friends and families. Thank you Dr Kwan, Pam, Lisa,Qiki and Su Co and Mt Kwong.

Pathways Hospice of Alameda County was wonderful in caring for my cousin in the final weeks of his…read morelife. Their professionalism, kindness and compassion at a difficult time meant more than my words can express. Their calmness, openness and patience with all of my calls and questions kept me grounded and better able to manage expectations and communications with the rest of his family. Pathway's care ensured comfort and dignity when it mattered most, and for that, our entire family is deeply grateful.

I am very unsatisfied with the care my father is recieving. I order medications and don't recieve…read morethem. Several times nurses show up when they feel like it not weekly or at a scheduled time. They act like they are trying but simply can't get it together. communication or scheduling is a shit show, not sure exactly what the issue is. Seems like a bunch of people who simply aren't qualified to do their jobs. I would of had less grief and head aches if they weren't in the picture. Using pathways will result in your dying family member not getting the care they deserve. Please go elsewhere! I was reccomend by the VA. I will be calling them also to communicate my dissapointment because it makes me sick to know that people who have done so much for our country in the last fase of life are getting the bottom of the barrel treatment.

My mother was injured last October and need homecare. The woman who came (Emma) was fantastic…read more She was able to take care of house chores while I was at work and mom really liked her. But when we cancelled service, it took almost TWO MONTHS to get the $1000 deposit back!!!!!!! I've heard of insurance companies holding on to the last penny for as long as possible, but give me a break!!!! I left them a message 2 weeks after we received her last bill and no one got back to me. Great home care, shady company

We have been using Thrive caregivers for over a month now, both at Assisted Living & now in my…read morehome. Everyone is extremely professional & caring for my elderly mother, who recently lost her vision due to a stroke. Myrna & Mila, especially, are true gifts. The office staff is truly amazing too. This agency has been a godsend to me, my mom, & my family. Five plus stars. Solid gold.

Redwood Hospice truly the most amazing godsend that anyone can imagine. Prior to my Mom entering…read moreinto this service, I had preconceived ideas about hospice as 'useful' but 'not something to be spoken about.' I could not have been more wrong. Dr. Joshi takes the time to meet with the family which is unprecedented in this field, and his kindness and serenity meant so much. Dindo Bustrillos was my Mom's nurse and it's hard to fully articulate how wonderful he was, is, and always will be!! His expert knowledge, compassion, patience, good humor, and beauty of spirit were there every day, and I mean EVERY day!! His medical knowledge is bar none - simply outstanding. And, his nurturing presence made such a huge difference as the days wore on and became more difficult. I don't know how Dindo is able to retain and exude joy and caring in such a difficult profession -- the fact that he can hold so much and help during the most harrowing times in such an impactful way is astounding. Thank you so very much to Dindo and Redwood Hospice for your help during the most difficult life transition I can imagine. I am forever grateful.

As a social worker in a skilled nursing facility, having a reliable and compassionate hospice…read morepartner is essential, and Redwood Hospice in San Jose, CA has consistently exceeded expectations. Redwood Hospice is a trusted partner whenever I refer patients and families for hospice services. Their team is responsive, professional, and truly patient-centered. One of the most impressive aspects of their service is their ability to have their hospice physician come out the same day to evaluate and meet with the patient and family, which brings tremendous reassurance during a very difficult time. Their liaison, Chris Tran, is exceptional. Communication is always fast, clear, and reliable. Chris is proactive, knowledgeable, and makes the referral process smooth for both the facility and the family. Knowing that Redwood Hospice is involved gives me confidence that patients will receive compassionate, timely, and high-quality end-of-life care. I highly recommend Redwood Hospice to families and healthcare professionals looking for a hospice provider they can truly trust

We would like to thank you for your great services. Our father was laid to rest on 10/23 surrounded…read moreby loved ones. He died peacefully in his own home just the way he wished. Thank you Josephine for helping me with the slide show and the staff at Seasons for getting him home in time before his last breath. Thank you from the bottom of our hearts. . . This is our first time working with Hospice services. Seasons staff were on time and ready to help us with our needs and our dad's needs first.

If I could give this place a negative I would gladly. They are unreliable and unprofessional. I…read more Called and spoke with an intake person yesterday to schedule an appointment for my father. She scheduled us with an associate for the following day at 2pm. Fast forward to the next day and 5 min away from our appointment, we get a call to let us know they can't make the appointment. They didn't try to call or reschedule the appointment with us. When asked if they can have someone else come out or reschedule, her response was that they are at capacity. So in knowing they were fully booked, they waited to the last minute to call us with no regards to our time that we had to take off from work and our daily lives. Talk about unprofessional!! I hope they treat their patients better than this!!! I will NEVER refer anyone and will also tell the hospital staff about this issue.

We are deeply grateful to San Leandro Senior Living for the exceptional care and support they…read moreprovided to our 95-year-old mother during her recovery from a serious femur fracture. From the executive director and management team to the caregivers, dining staff, housekeeping, and everyone we encountered, the compassion, professionalism, and attentiveness were consistently outstanding. The staff treated her with dignity, patience, and genuine warmth while encouraging her independence as she regained strength and confidence. The facility itself was clean, comfortable, and welcoming. Thanks in large part to their quality care and supportive environment, she was ultimately able to return home and resume independent living. Our entire family sincerely appreciates all they did for her. Don K.

Formally Pacifica Senior Living, still very disorganized billing, always something wrong.read more

The workers are extremely rude to my parent who is unable to walk. They make them wait for over…read more20mins to go to the bathroom and then shout that they can't get there immediately and to defecate on self. The hallways are also very noisy. it's almost impossible to have a proper phone conversation with my parent. They charge a heck of a lot of money to treat their guests like animals? It's absolutely unacceptable. These people also chose this as a career - now do your darn job with compassion. You never know if you'll ever be in that position one day.

The entire atmosphere and quality of employees' attention to detail and care that I receive on an…read moreindividual level.