We really liked this Big 5 store in Lakewood. Parking is so easy in the large lot, it is part of a…read morestrip mall. I was on a mission, my grandson has lost his noise cancelling headphones now 3 times and I have had to replace them 3 times. He goes to a lot of concerts and he knows, your headphones are on your head or in the car, do not just leave them lying around. So, when he did it again, I told him his mom was going to have to replace them as his behavior shows a lack of responsibility for items that he is tasked with caring for. Anyway, I saw this Big 5 on the way to the taking him to the circus so I caved and pulled over. We went in and the cashier was very nice. She was not sure where the headphones were, so she asked a salesperson walking the store. He knew right away and showed me where they were and was able to tell me a little about the selection. I mean, they go from cheap to our you kidding me prices. I found the perfect pair made by Razor and went to the cashier. On my way there, I saw a lot of cool stuff had I been shopping. I told the cashier I was concerned with fit so had all intention of paying for them, opening them right there and trying them on my super sensitive grandson's head. She was fine with that and was going to just let me get another pair or give me my money back if we could not find a great fit. These were perfect. She was happy, we were happy. It all worked out. So, I do like this Big 5 very much. And as to the grandson if he loses these, he will be digging ditches to learn the value of money. Have a great week.

Came here to get fishing gear, came out with more than I expected lol. Alani was great customer…read moreservice. Everyone here is super helpful. Keep it up

Don't shop here! I returned a Jersey and they wouldn't give me the full refund, just store credit…read more Had I bought the Jersey somewhere else like Dick's Sporting Goods, they would've refunded me. Not only that, I asked them if they had the jerseys of all the 48 teams in the World Cup and they told me that they have "only the popular teams." And I've shopped at other soccer stores like Aztecasoccer which has ALL the 48 teams. Save your money and time and shop somewhere else!

Great Place Awesome Stuff…read moreWonderful people Very kind and I found what I needed Of course I will come back again

Very knowledgeable and Friendly . I called ahead of time if they had an…read moreT-Ball stand for my grandson. In the O. C. They were out! Glad I was able to find the perfect one !

I went to this establishment on Wednesday around 3pm trying to get some camping gear and I was…read morehaving a hard time and when asking for assistance the guy was super rude and said, " Ask someone else I'm busy helping someone!" When I tried paying for my things the tags had different prices because they were on sale but the the guy charged me as regular price in some items and didn't honor the sale price tag that was advertised. Turns out the guy that was rude when I asked him for assistance.. was the supervisor at that place! To which I said, are you the supervisor and he responded with a yes, then I told him he needs to work on his customer service to which he responded in a sarcastic way and said, thank you, I appreciate it! BIG NO FOR ME AND IM NEVER RETURNING TO THIS BIG 5's again! I don't care if I have to make a drive out of Downey! I don't know if it was the lack of AC because they had no AC and it was super hot and humid in there. But I'm a paying customer and I need to be respected and appreciated for my business!

The most amazing staff I have ever encountered at a sports store! Everyone was so helpful and…read morefriendly, and the workers helped me find everything I need. I will definitely be coming here for all of my Dodger needs. I highly recommend coming here for any Dodger or other sports teams needs!

I have gone here 3 times in the span of 7 years. Not once did anything change. Immediately as soon…read moreas you go in, the atmosphere is just off. Almost makes me feel like a criminal in the sense that they think i am there to steal, and they like can't even hide it. They're not friendly at all, they lack that welcoming environment so much. I went today to see if its changed and it has not. Its safe to say, we are done for good with them. I rather pay more and drive further out to buy our sports gear. If theres anything they can change is; don't assume people are just going to rob you, and if you do assume do not make it obvious, still be helpful and friendly because you don't know if someone might be a loyal and returning customer, smile and be friendly, customer service is one of the most important things in keeping customers! I went one of those 3 times about 5 yrs ago. 5 months pregnant, with my 2 sons (aged 4 and 6) to get my husband a father's day gift and even then, I felt that way. They have a nice clean store and set up. We usually like to help mom and pop stores, but this is just ridiculous the lack of customer service.

This is a hidden little gem that supplies all your fishing needs from fishing lures to bait, pools,…read morenets etc. you can also purchase your fishing license at this location. The customer service was excellent and the prices are very reasonable. Going forward this will be my new spot for picking up fishing equipment. I would definitely recommend this business to my friends. Thank you.

Very good prices to find a good fishing pole and do very great job repairs highly recommended for…read moreanyone wants to make a quick stop by to go fishing

This location is kinda small compared to the other big 5s but this one is in my city. They have…read moresome stuff not too many items of clothing, mostly sports stuff like equipment, shoes stuff like that as for clothing. It's a very limited selection not that many brands to choose from..

Nice and friendly staff. Sell everything for a great price. Bought 80% of my home gym from hereread more

I needed a work out bench badly and Sandy hooked it up with a fair price while others are price…read moregouging(Covid-19). Honest and great customer service!

Horrible experience Placed on order on line , got…read moreconfirmation and order never arrived. Called talked to customer service. She said. The order was on hold because of fraud. And I said then why did you take my money . And plus never sent me Email saying there was fraud. Canceled my 330.00 order. And they were like nothing . All the inconvenience. No sorry nothing . Horrible lady on the phone . Both times rude

just wanted to praise Israel for his helpful customer service through the phone. I called a…read moredifferent location previously and they said they weren't able to help me with the specific question I had, called this location instead. Israel was able to help me and help me with the specific question I had. Although don't have what I want very helpful. :)))