I bought a white Yankees hat from here and left it to be embroidered and when I came back to pick…read moreit up it was dirty and they didn't have another one in my size and they said that they didn't have any cleaner to clean it.

I went there today to look for a 49er shirt or jersey and was told they do not carry any women's…read moreclothing. I'm sorry, but what year are we in?

Today I visited Dick's Sporting Goods at the Los Cerritos Center, and I had the privilege of…read moremeeting an exceptional young employee named Damien, who is only 17 years old. I have been in business for many years and have met thousands of people throughout my life, but every once in a while, you come across someone who leaves a lasting impression on your heart. Damien was one of those people. From the moment he greeted me, he treated me with kindness, respect, and genuine professionalism. Every word was spoken with courtesy: "Yes, sir," "Thank you, sir," and "It's a pleasure to help you, sir." His manners, patience, and willingness to assist were truly remarkable. As I spoke with him, I couldn't help but think back to my own teenage years. Damien reminded me of a time when respect, humility, and strong values were the foundation of a young person's character. Seeing such a respectful and hardworking young man today touched me deeply. In fact, I had tears in my eyes because it gave me hope and reassurance that there are still wonderful young people in this world. His parents deserve tremendous credit for raising such an outstanding young man, and Dick's Sporting Goods should be extremely proud to have Damien representing their company. He is a shining example of what customer service should be and what good character looks like. Damien, thank you for your kindness, your professionalism, and your respect. You made my shopping experience unforgettable. Young men like you are rare, and I hope your managers recognize what a valuable asset you are to their team. May God bless you and your future. Keep working hard, stay humble, and never change. The world needs more young people like you.

I rarely make bad reviews but my gosh, if you can avoid going here, please do at all costs. Not…read moresure if it's this location but wow, they need to work on their management. Legit WORST customer service. Just a bunch of lazy staff yawning and chatting around like it's actually insane and embarrassing and give attitude when they actually have to work. It's not even just the shoe section, it's also the cashiers. I really wonder if they get trained to be lazy and stand around yawning.. It sucks because it's actually such a good place to buy shoes, apparel, gear, etc and the workers make it such a BAD EXPERIENCE. Don't come here..

We really liked this Big 5 store in Lakewood. Parking is so easy in the large lot, it is part of a…read morestrip mall. I was on a mission, my grandson has lost his noise cancelling headphones now 3 times and I have had to replace them 3 times. He goes to a lot of concerts and he knows, your headphones are on your head or in the car, do not just leave them lying around. So, when he did it again, I told him his mom was going to have to replace them as his behavior shows a lack of responsibility for items that he is tasked with caring for. Anyway, I saw this Big 5 on the way to the taking him to the circus so I caved and pulled over. We went in and the cashier was very nice. She was not sure where the headphones were, so she asked a salesperson walking the store. He knew right away and showed me where they were and was able to tell me a little about the selection. I mean, they go from cheap to our you kidding me prices. I found the perfect pair made by Razor and went to the cashier. On my way there, I saw a lot of cool stuff had I been shopping. I told the cashier I was concerned with fit so had all intention of paying for them, opening them right there and trying them on my super sensitive grandson's head. She was fine with that and was going to just let me get another pair or give me my money back if we could not find a great fit. These were perfect. She was happy, we were happy. It all worked out. So, I do like this Big 5 very much. And as to the grandson if he loses these, he will be digging ditches to learn the value of money. Have a great week.

Came here to get fishing gear, came out with more than I expected lol. Alani was great customer…read moreservice. Everyone here is super helpful. Keep it up

First time shopping at this location they have a lot of good stuff. Specially the Carhartt brand…read morethey have tons of jackets hoodies sweatpants overalls vest if you run into that brand they have it here prices are pretty good also. They also have good sales people walking around, checking up on you making sure to ask if you need help with anything..

Had a cool shopping experience, the staff was nice very attentive. Had what I wanted and needed…read more#uggs a present for my daughter.

Nice organized store. I needed some items for an upcoming trip to Yellowstone. One stops and they…read morehad it all! Bear Spray, Bug Spray (Cutters), ans Air horns! Bear and Bugs be gone. Store was well stocked with a lot of Recreational.Summer items along with sporting good items. Nice sale thing on amd 25% off one regular proced item. Staff was friendly and helpful!

I bought the wrong item in January and was able to return it in August no questions asked.read more

These guys had the deck I was looking for... and we arent talking some regular run of the mill…read moredeck. Patience paid off, the deck arrived. Sure, the ETA was a little overstated, but in a world where instant gratification is the norm, sometimes being patient and trusting in the universe is just good for the soul. Definitely recommend this place.

We brought my kids here for my son's 7th birthday to get him a new board. After a quick Google…read moresearch we had an idea on what we would expect to spend, but we were pleasantly surprised at how affordable it was. There were a lot of options for decks to pick from and we ended up choosing two instead of the one we went in to buy. Ethan went above and beyond making this day special for our boy. It's his first custom board and my husband and I didn't really know what we are doing so we wanted to find a trustworthy local shop where someone more knowledgeable about boards could make recommendations for our son. Ethan absolutely knew his stuff. He helped our birthday boy get the best board for him, and we were able to reuse our wheels and bearings and save some money. He really worked hard at the old board we brought in as well. We appreciate his time and effort. Ethan even let our son be a part of the process, showing him how to smooth the edges of the grip tape and change out the trucks and wheels. Our son tried his new board as soon as we got home and it rode smoothly. It was a great experience.