Highly recommend! Last night about 8:30pm, I needed to run some errands, and found the water heater leaking a lot of water in the garage and porch. I called Chuck as a new customer and he was at my house in less than an hour. He stopped the leak for the overnight, then came back this morning and installed a new water heater. He is very kind and knowledgeable and explained everything to me, the water heater looks beautiful, and everything is very clean. Rates were very reasonable too. Wonderful experience! read more

Chuck is a true gentleman who is proud of his service to the community. His work is exceptional and his prices are reasonable.

Chuck is the man! Friendly, fast, great value, and transparent. Thorough with explanation of scope of work. Quality service and delivery.

My hot water heater went out and I called Chuck and he was out in less than 30 minutes. He replaced my hot water heater the same day! Everything went very smoothly and I couldn't be happier with the service and equipment. I would highly Best Quality Plumbing! read more

Chuck came out on a Saturday and saved the day. Chuck was very professional and honest about my plumbing situation. He replaced two toilets. I totally recommend Chuck to my family and friends. His prices are very reasonable and I thank him for doing excellent work. I recommend Chuck ! read more

Chuck is one of the most professional, kind & considerate individual. He worked over 2 days doing major plumbing work at my residence. He was supposed to be off on Labor Day & that didn't stop him from coming to my house to resolve an urgent issue. He was even working with an affected arm. I could even see his face grimace with pain but he never complained. He completed what he started. A man of true character & dedication. Highly recommend!!!! read more

Chuck was awesome. We had a significant leak in our foundation, and needed help fast. Chuck got us taken care of, got the leak fixed and the plumbing back in place so we could function like a champ. Hire with confidence, and know you'll be taken care of properly. read more

The guy came to my house and look at the gas stove top. I just needed him to connect it. I was in the middle of putting the hood and asked nicely if he could help me bold the hood and if not, it's fine. He made an excuse saying I don't have the right parts for my stove connector and walk away. Refuse to talk to me and says he won't do it. Here's some history: i previously called him for a water heater quote, HE said he wanted to come and give estimate but I didn't take him up on the price when he came because I'm still renovating my house. the water heater is still not changed. Now I called for a different job, he comes, saw me and ask why I called? got mad and walk out. Refused to talk. Not recommended at all. read more

Outstanding Service. I needed a plumber for an emergency on a Friday afternoon. Chuck contacted me (after he saw I had called on his called ID) and came over immediately to Replace the washing machine plumbing box hookup. He showed me the problem, explained what was needed and went to work immediately...on the spot! He did a detailed, quality install; great attention to detail and clean-up. Chuck's amazing and I highly recommend him! read more

Shower handle broke off on a Sunday morning a few days before Christmas. I've replaced Moen Posi Temp cartridges a few times before and never had an issue but this one was different. The stem had broken off and the cartridge was calcified in the brass valve so I could not get the thing out after an hour of trying. Plus I had to keep our water turned off at the water main because the shower was stuck in the on position. Finally seeing that I was going to make it worse if I screwed it up I looked up plumbers and Chuck was local and highly rated. I called him and left a message and he called me back within an hour or two at the most. A few hours later he was at my house working on the issue. He worked a couple hours to get that cartridge removed without damaging the brass valve and had our shower working great again. Chuck is a great guy and did great work on a Sunday no less. I highly recommend him, you won't be disappointed. read more

Chuck was a lifesaver! Sunday night my kitchen sink was completely clogged. He came out Monday and was able to unclog a horribly clog in the line. He then fixed all the pipes that had been under the sink and reconfigured them the way they should be, and installed a new garbage disposal. I really appreciate the care he took in doing the work and fixing the problem. So far, it's working like a charm! Thanks, Chuck! read more

Just want to give a HUGE SHOUT OUT TO CHUCK of Best Quality Plumbing of Wylie! We had a huge flooding of water from our flower bed....turned out to be a busted pipe! My husband and I had called some of these big name plumbing companies amd could not get anyone to come out until after the 4th of July....this happened on the 3rd...holiday time....the only thing we could do was shut the main water off. We could not have no water for 3 days....then I found a local plumber close by! Chuck took my call, asked me what happened and said he would see me soon....he was at my house in 15min! He did everything by hisself and 4 hours later....we had a fixed pipe and running water! Thank you, Chuck, for coming to our rescue! Awesome, courteous professional and all-around down-to-earth guy! Help support your local business! Highly recommend to everyone!!! read more

I had my faucets replaced finally today (We were wasting a bunch of water daily from a slow leak), we ended up calling a licensed plumber who had worked at my husband's office. Chuck is a nice, respectful and well spoken Kenyan man. He priced his work reasonably and worked without a glitch. So glad we called him. read more

I have used Best Quality Plumbing twice over the past couple of years. Chuck was able to come to my house quickly and gave me several options for solving the issue. He was pleasant, professional and very knowledgeable in his profession. I felt completely comfortable and confident that he could fix my issue. One of my problems turned out to be a stripped screw in a faucet. Chuck was able to get the faucet off and completely replaced it with one that worked. He didn't charge me extra from what he quoted when the job took longer than expected. He additionally worked on two different toilets and one bathtub faucet. he identified a defect in the toilet tank, that my handy man seemed to over look three times in fixing my toilet. I will certainly use this service again and have recommended it to friends and coworkers. read more

I thank God for Chuck. I had an emergency leak under my kitchen sink at 8pm on a Friday night, he came to my home quickly, told me what was wrong, replaced the faulty parts with better ones, all for a VERY reasonable price. I will DEFINETLY use his services again and again. He's knowledgeable and gets the job done. Please trust he will take care of your plumbing needs! read more

Other customer reviews is what made me decide to give Best Quality Plumbing a try. It can be challenging in finding a plumber in this area as there are several to choose from. I did the usual and started my research and narrowed down my choices to 4 plumbers. A couple started off very high and in one case, a plumber was going to charge for an estimate. The job required a shower valve swap out and adjustment to the placement of the valve. Chuck was able to do everything I requested and affordable. He is very friendly and professional as others has mentioned. I would recommend him to my neighbors and friends. read more

While you hope you never need to hire a plummer but if you own a home chances are one day you will need to- make the right decision for your home and your checkbook and hire Chuck. I have had Chuck install a new kitchen faucet and repair a spigot and he was nothing but honest, professional and friendly. He operates with zero pressure and delivers to you the facts, no up- sell, no gimmick. I would highly recommend Chuck. read more