I had a large "oven stuffer" trussed-up and ready to tan. So, I turn the oven on…read more Approximately five minutes pass... (*sniff, sniff*) "Do you smell that?!?" I open the oven door and stick my hand in the (potentially) blazing hot oven; It's cold. ... The igniter went kaput in our oven. I can't even estimate the number of profanities that flew out of my face towards the oven at that moment in time. Mutha F'ckin' piece a sh*t's gotta pull this kinda bullsh*t on me while I've got a raw-a$$ bird on the counter and dinner to serve in two hours?!?!? Ugh! Now, I cook A LOT; Dinner every day, at the least(!), but usually twice a day, the oven or broiler gets kicked on for one reason or another. So having the oven's igniter mended was a necessity! First place I called was off the Thumbtack app. They weren't going to come over to "Assess the damage and supply an estimate" for two weeks. I said "The igniter is dead; there's nothing to 'Assess'. I need you to replace the Igniter." The man was a dismissive, misogynistic dirtbag. I laughed at him, told him "Good luck." and hung up on him. Second business was ASAP Appliance Repair. Initially, they said they were busy, but then said they could be at my house within the next day or two. If that is their idea for "busy", that's impressive service. They asked me the make/model of my oven and the issues I'm having. I gave the same spiel; It's the Oven's Igniter. The gentleman on the phone ensured me that they would bring a spare when they come out to the house. That made me so hopeful. A gentleman named Craig was the technician that came out to my home. He had every part under the sun in his truck that was compatible with my oven. And sure enough; It was the igniter. After he laid out a protective tarp on the floor below my oven (to avoid damaging the tile, which I found very 'White Collar ', respectful and professional), it couldn't have taken Craig longer than an 90 minutes to get into the "guts" of the oven, yank out the dead igniter, install the new one, and then replace all the guts to where they were prior to the "operation". Craig then took the time to test the oven for me (both bake and broil) to make sure it was in full working condition. Craig did a phenomenal job. I highly recommend ASAP Appliance Repair (specifically Craig, if you can get him)

Called to have my washing machine looked at. Technician was on time for the scheduled appointment…read more He was able to diagnose the issue quickly. Unfortunately the cost for the repair parts and installation woild be very high. It would be better to get a new machine. Technician was honest and upfront. Had to be charged for the service call but appreciate the honesty.

Outstanding service. Showed up when he said he would, personable, professional and got the job…read moredone.

He was prompt and efficient. Sowed me exactly what was wrong and fixed it. Also, didn't try to over…read moresell me.

I called Shawn per Facebook recommendations on Friday early afternoon regarding an oven that…read morewouldn't turn on. He was at my house by 5:00 that same day. Did the repair for a reasonable price. Not only that he also leveled my stove which has been uneven for years. I highly recommend his services and will be my go to person for any future appliance repair.

Whirlpool dishwasher not starting. Marty came the next day. Diagnosed the problem, went to get the…read morereplacement part, installed it same day. Problem resolved! Marty was responsive and diligent. Sought and made least expensive repair (control board interface) first (which worked!) before going to next, more expensive, option. Highly recommend Marty's Appliance Repair!

Marty is NOT your average handyman or repair servicenn. He is Far BETTER! Marty has done several…read morejobs for me - with courtesy, reliability, and perfection. He is exceptional. Do yourself a favor and find some things that need Marty's attention. You won't be sorry!

Do not use this company. They canceled my appointment via email and would not answer the phone or…read moretext to get clarification. Any company who doesn't have the courtesy to answer a phone or return a phone call should not be in business.

I just opened our refrigerator and smelled...nothing. And I couldn't be happier…read more Several weeks back we called for an appointment to check out the strange fishy smell we noticed every time we opened it. A company rep called to tell me I didn't need their help, just a couple of boxes of baking soda. Well, I took his advice and it's worked nicely. It would've been easy to send somebody out and charge me a service fee. Instead, they did a nice neighborly thing. I know that when there's a real issue facing one of our appliances, I'll know just who to call.

Great customer service! We were given a 4 hour arrival window and our service technician, Joe, was…read morethere within the first 15 minutes of that window (so rare these days)! Joe was very courteous and patient but was able to quickly diagnose our dryer issue. He gave me a quote and said he could repair it right then and there. We need warm and dry clothes so of course we said go for it! Within another 15 minutes, all was fixed and as good as new! Thank you Joe! Your expertise, professionalism and courteous service is an asset to the business.

called Georges appliance repair and explained that I had a under the counter microwave and the…read moreissue I had with the appliance. The gentle man that I was speaking with on the phone said it sounded like the microwave door latches needed to be replaced. When the technician Joe showed up at my house the next day he stunk like a cigarette. He preceded to take pictures of the serial number on the appliance. In conversation I told him that the same Kitchen Aid microwave that I have is currently 499.00 dollars at Lowes . He then told me with out doing any diagnoses that the repair was going to be 450.00 dollars so I was better off just buying a new microwave. He also said nowadays the microwaves that they manufacture are throwaways and that when they go bad you throw them out and replace them with a new one. Now if that is the case why didn't the gentleman on the phone when I called them explain that to me. It seems to me they just wanted the 121.00 dollar service call fee that I paid them. Ironically I looked up on line the prices of the switches and they were 24.99 each. I also took apart the control panel and cleaned the switches and now the microwave door switches work fine. I also wanted to add that we used Georges appliance repair in the past and we had no issues. So we were not a first time customer. When I called Georges after I fixed the latches I got nothing but a lot of crap from the gentleman that I spoke to on the phone.

I picked Leo after reading his reviews here on Yelp. He replied to my inquiry, set up an…read moreappointment and came to look at our LG dishwasher that had been making a strange noise. Within minutes he was able to diagnose the problem, He told me he would look up the cost of the part and get back to me. It wasn't 2 hours later he texted me a price. It was during this time that I realized that it was still under warranty and while on the phone with LG, was texting with Leo to ask questions. I was able to get him set up to be able to order the part from LG for free under our warranty. It took a couple days, but he stayed in contact with me and after a few days of waiting, informed that the part had arrived. We scheduled a time for him to install and he came this morning to do the job. He was quick and efficient and it was about 35 mins and the job was complete. The dishwasher sounds like it did before and we can't be happier with the job. He charged us for his time only, just as we discussed. I hope I don't have to call him again for something else broken, but if I do, won't hesitate. Also, I plan to also share his info with anyone I know who needs an appliance fixed. A true and honest repairman- so rare to find these days. Call him, you won't be disappointed!

Service requested for a washing machine. The response time and turnaround were quick and punctual…read moreon the appointment. The diagnosis was free and accurate (this is the main reason for 4 stars). However, the issue is that the quoted replacement part was extremely high, and the quoted labor cost for replacement covered about one hour of work. I guess that the "free" diagnosis won't be free after all if I followed up and agreed to proceed. Speaking of time, the replacement part is no longer available new anywhere, and if I had bought a correct replacement, it would take less than 10 minutes to replace it. The alternative repair was done by me/DIY by following a YouTube video, and no parts were required.

We've used Mark and his company for many years and are always satisfied with the service and the…read morecost. Recently we had issues with both a dishwasher and a microwave oven. The dishwasher needed a part and was quickly fixed. Due to the cost to repair the microwave, Mark recommended replacing it. He very graciously did not charge us for the service call for the microwave.

Technician very good, but pricing was high. Get a firm quote for labor and parts before using.read more