Roger was great, explained everything and his prices were very reasonable. He also got us in quickly for our repointing/repair. Very happy. read more

Best Way Chimney repair - After - Chimney Sweeps Near Me - Levittown, New York

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Roger the owner was very nice and honest. I would recommend him if you need work on your chimney. I needed my cap replaced it blew off and Roger was extremely helpful. read more

Very honest and extremely reasonable. Obviously with a lot of these fireplace companies you have to be careful but these guys were straight shooters and very easy to deal with read more

Cant say enough about Roger. He recently re-pointed my chimney, repaired the crown, and added additional flashing on the roof where needed. Reasonably priced. Did a fabulous job, was courteous, prompt, reliable, polite, and a pleasure to work with. read more

Roger, the owner of the company is a great person, He came to my home and took the time to look at my chimney, and gave me an honest evaluation that I did not need a chimney cleaning. He could easily have charged me. Hard to find honest people in this day and age, thank you Roger, and company! read more

Honest guys !! They showed up earlier than time scheduled which was a big plus . From start to finish really nice guys who did a fantastic job ! Highly recommend read more

I made an appointment to have the chimney cleaned and to get chimney caps installed. They guys arrived on time and accessed the situation which also called for some minor cement work on the furnace chimney as well. Real professionals. They were done in little over one hours time and the work performed is spot on! I am so grateful to Best Way Chimney. read more

I am extremely satisfied and recommend Roger and his crew to anyone looking for an honest, experienced chimney professional. Roger and his team were very easy to work with, and they were also true professionals and their prices are very fair. He installed a new chimney liner as part of a gas conversion. Roger went above and beyond as the new boiler left very little room for him to work around. Needless to say he got the job done. Im very glad I went with this company. read more

For months I have lamented in my search for a chimney company that I could trust would not rip me off. I heard horror stories from others who had really bad experiences with chimney companies. I started to think that chimney people were all a "Bunch of thieves!" A friend at work recommended "Bestway chimney" and swore they were honest! Let me tell you something these guys were not only honest, but were very thorough inspecting my chimney and provided the repairs, cleaning and services I needed, not the ones I didn't. The owner "Roger" was very professional and a hell of a nice guy! They worked clean, quick and the bill was very reasonable. If you want your chimney done right! Best way is the only way! read more

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Let me start by saying Roger, the proprietor, is an absolute gentleman and honest. A little backstory, I had bought a townhome and needed the chimney cleaned and inspected. It apparently had not been used in years. I needed to replace the chimney cap as it was old and even missing the animal guard around it, hence the dead bird that fell out of it when the home inspectors opened the dampener to inspect it. Since I had to go through an HOA, the company I used had to be licensed and bonded. Many other businesses aren't like that. The moment they heard they had to go through an HOA they weren't interested in my business. I even had another company looking to charge 1000s to try to upsell me services I didn't need. I needed a simple cleaning and a cap replacement. In comes Roger and he quoted me a very fair price. The approval process with the HOA was a pain and Roger even had to take the extra time out of his really busy schedule to resubmit paperwork because of the HOA. However he stuck with me the entire time and he could have easily refused to do the service. When he came, he and his partner were profession, courteous, quick, and neat. I asked him about things I might have needed to do and he told me I didn't need to. He could have told me anything to ensure he had continual business and make more money but he did not. That's integrity, which many businesses seem to lack today. For chimney services, I HIGHLY recommend Roger. I will add a bit of advice and a caveat. Because he is good, his prices are fair, and he is honest and above board, he seems to be in high demand. Just something to keep in the back of your mind when scheduling an appointment for services. Just as importantly, he is also licensed and bonded so if you have an HOA that's a stickler for that kind of thing, this business is the one that will fulfill those requirements. read more

Roger is truly a professional who goes out of his way to make his customers happy. He squeezed us in last minute and did an excellent job at a great price! He is knowledgeable, dependable, and personable! We wholeheartedly trust him for any future chimney work we might need. read more

I happened to look up at my chimney last week and to my horror noticed that many bricks were loose/missing with birds nesting in the cracks. Immediately turned to Yelp to find a chimney repair service and emailed Best Way Chimney Repair that evening. To my pleasant surprise the owner (Roger) called me 30 seconds later to discuss. He showed up promptly a couple of days later, diagnosed the issue and fixed it today. Roger showed us pics of the chimney interior showing that we badly needed a cleaning and liner installed (which had never been done). Best Way's pricing was very reasonable and they gave us a warranty on the liner and brickwork. Chimney companies may get a bad rap but Best Way has only deservedly good reviews and now I'm happy to add mine! read more

Great company and great experience. I hired them for a chimney sweep. They arrived as scheduled, polite, set up tarps and cleaned before they left. They did not try to sell me work I didn't need. Honest guys. A rare find. Thanks again. read more

I Had Tom & John from Best way Chimney repair come to put a cap on my chimney and they were polite, efficient and reasonably priced. I totally recommend them. read more

Called the company for chimney cap installation. They came by and installed it pretty quickly. Price was best and most reasonable compared to 3 other companies. They also didn't try to upsell anything or use scare tactics to make more money, which is always great to see! I would recommend calling them and I plan to use them for future needs. read more

They were very friendly, thorough, and honest. I will definitely continue to use them for maintenance and repairs if needed.

Roger was great! He was recommended by The Fireplace Store in Wantagh (a very reputable store as well) to get our chimney set for a gas insert. We converted from wood to gas. Even though we supposedly had the Chimney "cleaned" after last winter, there was so much soot and ash in there that it was obvious the chimney company that came didn't clean it out at all. He took care of everything and got it all set for our conversion. Please ignore the one bad review from Jessica P. Communication errors happen and am sure things are so crazy when winter time is approaching. No need to bash a honest business for something like that. Roger is trustworthy and recommended as you can see from the many positive reviews. read more

This company was excellent. Starting from the courtesy at the home office right through the actual work. We had a new damper put in for our fireplace. They came on time and did a great job. AND their price was the lowest that I had found. A short while later, I had to have them back because my fireplace wasn't drawing properly. Roger came the very same day I called and checked things out. No problems - just making too big of a fire for a smaller fireplace. Would totally recommend this company!!! read more

Our boiler stopped working last night and we thought that was the problem. However, there was a blockage through the chimney. Roger from Best Way Chimney came to our rescue! Thank God he was able to fit me in within his busy schedule that same day. I have tenants and they were able to get their heat back within an hour of Roger and his assistant arriving. He explained everything in detail of what the problem was and took me step by step showing the final product! We highly recommend Best Way Chimney. read more

Had Roger from Best Way out today to check whether my chimney needed cleaning. He advised me it didn't need cleaning, but he would line up the chimney with the liner properly, since when the furnace was installed several years ago, it wasn't done properly. At my request, he also re-cemented where the metal chimney meets the wall to the external chimney. When he came upstairs, he noticed the kitchen faucet didn't work properly. He took a wrench out, fixed it, and it works perfectly! That was a nice bonus. Friendly, and honest service. Highly recommend.. read more

Team came early, masks in place. Were skilled, efficient and friendly. Also want to send a shout out to the woman who helped me make the appointment - she was very kind and helped me get quick results. Thank you for the excellent service! read more

We are recent homeowners that were looking to light our first fire of the season. Since we never used our fireplace we figured we would give these guys a call first to see if the chimney was safe to use or if it needed to be cleaned out. They arrived when they said they would and inspected our chimney and gave us the green light to light the fire. They were Honest and professional from start to finish and we will use them in the near future for some upgrades. read more

I was fortunate enough to find Roger during a cold snap during which my oil burner was smoking. Although the problem turned out to be furnace related, Roger was both kind and suppportive when I called him in a panic about whether this could be a chimney problem. He texted me to find out how things were progressing and offered to come out to insure that the problem was not chimney-related. I thanked him, but decided to wait for my oil burner service provider. After the dust settled and my furnace problem was dealt with, I called Roger to come out and check both the fireplace and boiler flues, since neither had been checked for many years. He called when he was on his way, checked everything out and recommended that my boiler flue could use replacement, but assured me that he was not an emergency and could wait until the spring. He refused to charge me for the visit, since he did not clean my chimney, although I urged him to let me pay him for his time. It's nice to know that there are kind, caring and competent individuals in the service industry and I cannot recommend him enough. read more

Honest people that do great work. It was easy to set up an appointment. Will definitely use them for any future needs.

These guys came in and were clean, professional, tool the time to show me the connections were solid and reasonably priced. They did not up-sell me on anything and even showed me they are trustworthy by showing me something I thought was defective was not. Great job guys. read more

Started out with what I thought would be good as I heard back from Roger not long after leaving a message on a Sat. He listened to my issue of a water leak and believed he knew what the problem was and said I would receive a call on Monday to set up an appointment for an estimate but they wouldn't be able to get to the job till the end of the month. Well I receive a call and am told by Linda that there is no availability for an estimate till Dec. Are you kidding me!!!! Over a month for an estimate and then that they wouldn't be able to to the job till the Spring. Sorry but you guys need better communication with each other! I then receive a call from Roger and he tries to tell me that is not what he said. Communication needs to be better read more

I have been a customer of theirs for many years. I first met Roger at a home I had in HUNTINGTON. I was very skeptical of the whole " fireplace cleaning process". But I gave it a shot. I was referred to them by the company who installed my fireplace and could not be happier. Absolutely the most honest company I have ever dealt with. I did not need it cleaned every year. It's based on how much wood you burn every year. I sold that house and moved East. I had him come by and see if I needed a cleaning before I started to burn firewood. He said I did not and didn't charge me. Who does that? I burn 2-3 cords of wood every year and have him come clean it around September. I had him work on a house of a friend of mine yesterday. It was a repair of the exhaust for the burner that is in the garage. He came out, gave a fair estimate, and did the work. Everything looks great. Please don't use just any service. They are crooks. Call this company and make an appointment. read more

Professional,neat,knowledgeable, honest,efficient,completed my chimney relining quickly. Highly recommended. Did not try to sell me any unneeded services. If you need chimney repairs Best Way really is the best read more

Gave me a reasonable estimate on the work that I needed done. Very satisfied with the completed work.

I had posted a review saying I was not happy with the cleanup from their installation of a stainless steel chimney liner. This was from 5 years ago. I didn't call him back at the time because I was caring for my elderly mother who had recently fallen and injured herself. When Roger saw my review, he personally contacted me, came back to my house, cleaned the chimney, re-cemented the connections, installed a new elbow, and climbed up on my roof to clean the chimney cap which had turned a little brown from an overhanging tree, despite it being a rainy, cold day. He went above and beyond what I had asked for and worked quickly and neatly. I am impressed by his kindness and dedication. I don't think you could go wrong hiring Roger for your job. He stands behind his work and his reputation. read more

Super honest and a class act. I called for a cleaning because I'm not sure when the last time was that the previous owner had it done. They took 5 minutes to tell me it was completely clean and that I had nothing to worry about, called it a day and didn't charge a dime! When there's companies out there that will charge half the price of these guys just to get in the door and rip you off for something else, it's nice to know that companies like Best Way still exist!! read more

Roger and his team are fantastic. They work hard, are very pleasant, and leave the place clean all at a very reasonable price. Highest recommendation. I have been using them since Hurricane Sandy when they had to clean a clogged chimney so I could use my woodstove during the extended blackout. That was my only source of heat once they cleared the clog. read more

I called Best Way to come out to clean my chimney and check condition of chimney liner on Dec 1st. They were communicative that they needed to change appointment time then prompt to the minute, I found them extremely professional and polite. After a thorough inspection they said we did not need a cleaning at this time and in the not so distant future we would need to have the chimney relined. When I went to pay them for their services (they did come out and looked were here 20 minutes) they said no charge. I will definitely call them back when we need the job done. read more

I've heard horror stories of chimney companies who make unnecessary repairs or overcharge customers. We were in the process of selling our house when we found out the chimney liner had to be repaired, as well as some masonry. We called for an estimate but wound up having the entire repair done that day in just about an hour for a very reasonable price. Best Way is reputable and does very good work. We will use them again for our new house's chimney, too. read more

We needed to have our Chimney cleaned before using the fire place for the first time. We were very happy we choose Best Way. They were neat, timely, professional and honest. The lady who answered the phone was super sweet too. They cleaned and inspected our chimney and said it was in good shape. We are excited to have a fire for the holidays. Highly recommend them. read more

Honest, Honest, Honest these guys always have done right by me, and are always looking out for my best interest. Never oversold on things I don't need. Thanks again read more

WOW!!! I called to make the appointment for a chimney cleaning, they showed up early and after examining the chimney I was told the chimney is clean! They spent the time to come to my house and instead of cleaning the chimney and charging me, they left not charging me anything! I guess there are some HONEST companies still out there! BRAVO Best Way! read more

I had Bestway and a competitor give me a price estimate. Both companies found the same issues/work to be done - the other wanted $1k more than bestway. Bestway did a good job, were prompt, polite, etc. I read more

My husband and I highly recommend this company! We had to have a chimney liner installed, and Roger and his entire staff could not have been more helpful, courteous and professional. We were extremely pleased with the entire process. Thank you to Roger and everyone at Bestway Chimney! R and M Campos read more

Finally a contractor who's work and professionalism stands out!!! Roger was so wonderful to deal with. After receiving quotes for a chimney flu in our extension from multiple contractors, we called Best Way Chimney. Roger responded back to us immediately and got the job done 3 days after reaching out to him (most other contractors gave us a 1 week lead time for materials). His quote was much lower than other companies and his work was pure quality and amazing. He is so knowledgeable and trustworthy. We cannot say enough good things about Roger and Best Way Chimney. Give them a call, meet them and trust your gut. You won't be disappointed. Thank you Roger for helping us out and making the process so easy! Job well done. read more