I needed my chimney repaired, and quickly, since it was early December. I called several places for quotes and Fred's came in with the best price and included additional services that Mike suggested. Mike and his crew rebuilt the chimney from the roof line up, fixed the broken flue top, installed a liner, and cleaned my dryer vent (which hadn't been done in years). Carol called to confirm the time and work to be done and the team showed up exactly as promised. They worked quickly and efficiently, and left everything clean. Even my neighbor commented on how nicely everything turned out. All in all, I am very pleased with the job they did. read more

I needed my chimney looked at quickly and was able to get someone from Fred's to come the next day for a quote and repair the same day- very happy with the service and quality of the work- everything went smoothly and hopefully my chimney is set for a long time now. highly recommend these guys! read more

Excellent customer service and best pricing. Very experienced team and terrific clean up. read more

Came to clean my fireplace insert liner. They were told me make/model in advance but didnt know how to disassemble the top of the unit to expose the pipe. I knew and had to show them. But the real complaint is that they never managed to clean up to the top of the chimney. Their repair price seemed high so after the cleaning I had 2 other companies come by for estimates. Both of them asked me when I had the Chimney cleaned last, and I told them, last week. They looked again, with the caps off and told me they didnt get to the top of the liner. Oh well. read more

They were very professional and very efficient. Didn't hurt that they had the lowest price as well lol

I had a squirrel infestation in my basement that came through the chimney caps and we were desperately trying to find a company to fix the chimney asap. They came right away, gave us a good quote and fixed the issue right away. Their prices were fair and they were very professional. I will definitely recommend them for chimney repairs. read more

Excellent service, fair and honest price, outstanding work! We have used them before and would hire them again gladly

Great service and great price. His worker were very professional and great customer service. Would recommend them to any chimney service

The technicians were very friendly and professional. They did a great job and cleaned up thoroughly.

I needed the chimney cleaned right away (which was believed to be causing our heating to malfunction). They came within an hour and cleared out the chimney (and heating worked again!). I ended up having them install a stainless steel liner for the chimney and a chimney cap based on their recommendation. They are professional and reasonably priced. Highly recommend them. read more

Outdtanding..the service crew was totally knowledgeable..very professional..on time and on budget...with no attempt to ' upsell' any un.necessary services Thank you read more

After calling numerous contractors who couldn't install my wood stove, i eventually found Freds Chimney Magic . They carefully surveyed my home and accepted the installation. I'm so grateful for their experienced installers who diligently installed all the duct work. If it wasn't for Freds Chimney Magic , I don't know what i would've done. read more

Tommy and Eduardo did a great job. Such nice guys too!!! Strongly recommend. This is a great company and they are honest and reliable

Fred's Chimney Magic refused to honor the "Groupon" promotion they advertised for a fireplace cleaning and inspection, claiming I had a "nest" in my flue. This "nest", as it turned out, consisted of a small shopping bag full of leaves and small branches (see photo below). Removing such small amounts of debris is part of any standard seasonal chimney cleaning. Not only did they try to charge me five times more that what I agreed to pay for the service prior to scheduling a service visit, they tried to upsell me on additional chimney work which had nothing to do with the basic cleaning and safety inspection I paid for (big red flag). Moreover, the two chimney sweeps they sent couldn't have looked more unhappy to be there. No sooner did they arrive for the appointment, that they bolted into my house as if someone were chasing them--obviously looking to do a quick rush job, with literally zero effort made to explain any aspect of the process to the homeowner. They immediately seemed exasperated and jabbered to each other nervously, as if I were not even there. I felt uncomfortable with the situation from start to finish, as I could tell from the outset, based on their behavior alone, that they had no intention of cleaning our chimney that day without extorting a considerably higher fee from us. When we refused to fork over the extra money for their "nest removal service", they abruptly begged off the job and then quickly departed, visibly annoyed. To make things worse, the service was scheduled just four days before Christmas, which means that we were nearly deprived of the use of our fireplace over the holidays as a result of this highly regrettable incident. Fortunately, we were able to get another Chimney sweep out to our residence that same day on extreme short notice, who promptly ascended onto our roof and brushed out our chimney for one hundred dollars less than what this company tried to charge us for the same service. See the dated photo below showing the safely working fireplace exactly one day later . There was such a pronounced lack of professionalism evident in the way the visit was conducted by this company, that I could never in good conscience recommend their services to others, nor hire them for any further work on my chimney. When I do decide to have maintenance work done on my chimney (repointing, caulking, and a new chimney cap) in the near future, I definitely won't be dealing with this company. In my sincere opinion, they just can't be trusted. read more

Fred's Chimney Magic - Tiny bag of small branches & leaves Fred's Chimney Magic sweeps demanded $239.95 to remove - Chimney Sweeps Near Me - New Hyde Park, New York

These people left 30 (yes 30) voice mails for me over 2 months. They called me day after day after day to try and upsell me on some b.s. that I was definitely not going to buy. They literally filled up my voicemail. If you're looking for more spam calls, definitely get in touch with them! read more

Fred's Chimney Magic - These aren't just calls, these are voicemails and this is after I already deleted 20 of 'em - Chimney Sweeps Near Me - New Hyde Park, New York

I needed fireplace chimney work done. Called for an estimate. Rob came over, cleaned chimney and gave an estimate for the work. - my dog gave me the look. I accepted her recommendation. She was right. He's a very nice man. I am very happy with the work they did. Everything looks very neat. I had bricks replaced on the very top part above the roof. I would never go up to check, afraid of heights, but I didn't even have to worry. Rob was professional enough to show me pictures of the work he did on his phone, and text them to me. They did beautiful concrete work. - so very neat. I am very happy. - thank you! read more

5 STARS? Actually a 10 STAR REVIEW would be more appropriate. Will and his crew did an outstanding job of assessing and then ultimately repairing my chimney. They were focused, knowledgeable and hard working professional gentlemen. I'm ever grateful for Fred's Chimney Magic's expertise in preserving my home's safety and value! Sincerely Lydia W. read more

We had our clothes dryer duct cleaned this morning. Tommy was prompt, friendly and efficient; the job was wrapped up in 15-20 minutes. We had the same job done by this company a little over two years ago. With prices for everything having increased the way they have over the past few years, it was a pleasant surprise to see that the price was exactly the same as what we paid back in 2021. We will definitely use them again. read more

I recently had a very unpleasant experience with Magic Chimney that made unsolicited calls and was very dismissive. Alex was unhelpful and unprofessional. They did not take the time to listen to my concerns and instead tried to rush me off the phone and immediately hung up when I told him the homeowner wasn't currently available. We could have arranged times for a scheduled sweep. I would not recommend this company to anyone. read more

Quick response, Punctual, affordable, and experienced. Look forward to using them again.

Very professional truck well stocked and great crew. Price was right and job done quickly.

I was very happy the Fred's Chimney was able to keep their appointment in a driving rainstorm. Ross and his associate arrived within the time arranged earlier this week. They were able to assess the chimney issues and provided an estimate for the work covered. Although I haven't hired them, as of today, I am highly impressed with them. Thank you Fred's Chimney read more

Chimney Magic replied to my request very quickly and was able to schedule the work in the following week. They are very professional. I recommended them to my neighbors as well. read more

They won't stop calling. I asked them several times over the past few years to stop calling but they keep calling. I left a one star review once and the owner called to ask me to remove the review, they'd stop calling. So I removed it. But they called again. Then they called again later that day to apologize for calling and to say they'd really stop calling this time. It's like a comedy act. Then today they called again from a different number! There doesn't seem to be any way to get them to stop calling. I don't understand why they can't just delete me from their system. It's been years at this point. I'm not sure what else to do. read more

These guys were great! The most reasonable quote around for a chimney sweep and they did not try to sell me things I did not need. Appreciated their prompt arrival, thoroughness, and cleanliness when they were done. Thank you so much! read more

It was a pleasure to speak with the staff. They took the time to listen to my concerns and said it could be fixed. They made my chimneys look beautifu! Thank you so much! read more

The work was done as expected and on a timely manner. The guys were professional and friendly. We appreciated that they did the job outside independently and not need to come in the house. They cleaned up thoroughly at the end. read more

This week, I had chimney repairs performed by Chimney Magic. They were timely, professional and reasonably priced. Last year, they did a repair of dryer venting which was the same. Traditionally, I use them for annual Chimney cleaning so I have several examples of their work and would highly recommend them read more

I contacted this company because I needed to have a chimney cap replaced and was contacted quickly by someone who scheduled an appointment for an estimate. They gave me a time frame of two hours and even though there were some issues with them being dispatched to the wrong address, they kept me informed and still made the appointment within the window. I got an estimate, and decided to have the work done then and there and they performed it. The tech was informative as well as pleasant and completed the work swiftly and adeptly. I was very appreciative of them keeping me in the loop by communicating and with the overall service. read more

From the Customer Service to the technicians who did the work on our chimneys, it was an excellent experience. We were kept updated on the technicians arrival time with confirmations sent not only via text but in a phone call. They were very knowledgeable regarding their work and courteous and showed respect for our home. We will always use Fred's Chimney Magic and recommended to many friends and family. read more

They came over and gave me an estimate. They had the low price and best reviews. When I sent over a a chimney repair questionnaire that I found online for them to fill out, they never responded. I called and left two messages to follow up on the questionnaire. No reply from them. That is a red flag in my book for a contractor. I never used them. I went with one of their competitors. read more

Rob & Harvey were awesome! Chimney was so in need of cleaning- they were very thorough. Gigi in the back office is so nice and gave me an appointment for the next day. read more

Great customer service! They call a few days before to give you a window. On the day of the appointment, they call again when they are within 30. Workers were clean and professional. Definitely recommend this company! read more

Very happy with the chimney cleaning and the professionalism shown by Fred's Chimney Magic. They did their job well!

Gigi calls me every year around March/April to schedule my appointment for Chimney cleaning. I like how I don't have to think about it. Scheduling is easy and they call you day before with a small window that they will come the next day. They came on time and I was happy with the cleaning. read more

Lighting speed. I put the ads and they reached out to me in 15min and came next day. For other reasons, we couldn't work but they gave the estimate right away, educated me about the problem. I recommend this company. read more

They are very honest, polite do clean work, wear a mask and don't try to gouge you for unneeded work. I have used them to clean out my dryers lint and chimney as well as repair brickwork on my chimney. read more

Very reliable and amazing customer service. They showed up exactly when they said they would even though we setup things at the last minute and everyone was so polite and took care of everything for us even during Covid when most people are reluctant to come in and do work. The price was very fair compared to everyone we looked at. I will be using them again soon and have recommended them to my family! read more

This is the second time using them for a chimney sweep and I cannot be happier. Not only are the professional and clean but they are efficient and we're on time. I will have no qualms with using them in the future for sweeps and other services read more

We recently moved into our new home, which has a fireplace and since we have no previous fireplace experience, we decided to get the chimney swept prior to firing up the fireplace. Chris and George arrived on time and methodically cleaned ash from the fireplace and swept the chimney. They were very courageous and professional. Chris took his time and walked me through all components relative to my fireplace(vents, damper etc.). I am a happy customer!! Thanks!! read more