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    Best Western Corte Madera Inn

    3.6 (141 reviews)
    ModerateHotels
    Open Open 24 hours

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    Melissa D.

    I didn't read any reviews before booking this place, which I normally do. So I was surprised at how old the building is, and some areas need cleaning and updating. I was mostly surprised that there wasn't a microwave in our room. We brought food that needed to be warmed up but had to go to the lobby to use the shared microwave. You have to call or text for one to be brought to you. There was only one guy filling requests. Hope they can hire and retain more help. Eventually, someone delivered a microwave, but our food was already warm. Anyway, the beds were comfortable, the lobby was beautiful and updated, and the workers were friendly and down-to-earth. The location was perfect, close to the job, and across the street from Safeway and restaurants. I walked the grounds in the morning, and it was nice and peaceful. Cobwebs were on the gates and also on our balcony railing. The guys had a good time shooting hoops too. Nice basketball court, pool, and plenty of spots to relax outside.

    Dyanna Q.

    Wow! This Best Western exceeded all our expectations. We stayed here under a wedding block, and I was impressed by the amenities. The pool is huge and there are two hot tubs. There are rocking lounge chairs near your room so you can look out on to the expansive courtyard with picnic tables and a basketball court. They even took over the restaurant next to the them for the complimentary breakfast so there is plenty of space for large parties. The rooms were typical for a Best Western but everything else was not. I took one star off because the staff were pretty grumpy when we asked if we could do an early check-in.

    The distance between disabled room and disabled parking spaces.
    Marsha C.

    PROS Friendly, accommodating staff. Best Western is one of the few corporate hotels who is making a real effort to communicate consistently with their customers. They are, from my experience, responsive and responsible. Everyone working at this hotel is to be commended for a job well done. They keep the place up, as best they can, and are truly hospitable. The pool is terrific, though understandably busy on summer weekends. The breakfast is good and the people working in the breakfast room are saints. The common areas and rooms (we had two) are kept clean and tidy. CONS If you are disabled, in spite of offering #ADA rooms, this is not the hotel for you. The two #ADA rooms we booked were at the very back of the hotel (Room 134 and 135) as far from the pool and breakfast room as possible. Parking for the rooms is also some distance from the actual rooms themselves and requires you to traverse along narrow corridors, past many rooms opening directly onto your path. In front of the so-called #ADA room, there are three very steep steps (photos attached) which could be dangerous for disabled persons. Additionally, the floors in the two rooms mentioned here are uneven, with a jolting hump between the area with the shower and toilet and the sink. This was a trip hazard. The whole room was clearly not designed for disabled people at all. Throwing in a wheelchair shower, does not make a hotel room fit for disabled people. I wish more hotels understood this.

    King Bed - very soft and comfy
    Daniel C.

    We stayed here for two nights during a Labor Day staycation. Why stay in Corte Madera? Because its centrally located to both Tiburon and Sausalito, two places we wanted to visit for the fine dining and outdoor activities. Although I am mostly a Marriott/Bonvoy fan, the Best Western Hotel Brand is gradually growing on me. The BW Corte Madera takes the term, resort to a new level. Definitely a 5-star stay. * Rooms were large, clean, and equipped with comfy beds. The layout was a bit funky with toilet in one room and bath/shower located behind the TV in the bedroom, LOL! * Free and fast wifi. I had no problem binge watching Stranger Things from my Kindle Fire. * Lots of amenities - basketball, junior Olympic pool, jacuzzi, ping pong, and mini golf. The fitness center was really tiny. No free weights but a good universal cable machine. You can do challenging flyes, laterals, lat pulls, and curls with this. * Huge breakfast buffet from 6:30am to 9:30am. They converted an actual restaurant to a breakfast-only place. Tip: The hotel is right next to an entrance to US-101S. To reach US-101N, take the US-101S and take the first exit - it will lead to US-101N.

    Bedbug's are everywhere in the room!

    I don't normally do any reviews! but this time I feel like I have to warning people about this BW hotel. I was there for four days for business my company booked me at this place since Holiday in was booked out. It was a nightmare bedbugs all over the bed I'm afraid to spiders and at 4 in the morning a huge spiders was coming down the ceiling not just that but the smell there is very filthy everything is very old and a lot of noises I checked out at 5am after leaving I'm still dealing, with all these bites in my body and having nightmares about the spider. I don't recommend this place at all! Room 201

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    4 months ago

    Convenient, clean and great breakfast. I can trust a Best Western hotel to be good whether in the USA or Europe.

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    5 months ago

    Lana and staff were excellent and helpful. While dated, it's a wonderful value and great for families. We will be back for sure!!

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    Gary S.

    Thank you so much for your review. We hope to see you again soon.

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    Page 1 of 4

    Ask the Community - Best Western Corte Madera Inn

    I have been trying to reach the hotel by the phone number listed and continually get a busy signal. Does anyone work at this property?

    Someone is available 24 hours per day on property to answer your call. Our phone lines were down for an extended period of time. We apologize for the inconvenience.

    How much per night?

    Thank you for your interest in staying with us. Our rates vary by day, however, you can find the best rates on our website at www.bestwestern.com. If you should have any additional questions, please do not hesitate to contact us at any time.

    Is this pet friendly?

    We are not currently a pet friendly hotel, however, we will be moving in that direction shortly. I don't have an exact date yet, but it should be some time in April.

    What are the hours for breakfast?

    Thank you for asking. We serve breakfast from 6:30 am to 9:30 am every morning. Please let me know if you should have any additional questions.

    Don’t See Your Question? Ask Away!

    Review Highlights - Best Western Corte Madera Inn

    We got married by Muir Woods and we wanted a hotel that was priced well and conveniently located.

    Mentioned in 6 reviews

    Read more highlights

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    If you're looking for a place to stay, that is respectful, considerate and kind look elsewhere. I…read morestayed here for a total of 19 days. The day of my complaint is 14 of 19 for some reason they wouldn't accept another form of payment (my husbands credit card) after I reported the initial card of file for fraudulent activity on day 13. Within 24 hours my door was locked and I was not notified. I had left in the morning to Marin country Mart for a bagel and coffee and when I returned, I could not get into the room which was extremely dangerous considering I need to take medication at the same time every day. The front desk staff reported there was nothing they could do and wouldn't accept another payment method, they suggested cash. They publicly humiliated me at the front desk. Being one of the very FEW minorities staying here I felt very targeted. I felt that I would not have been treated the same if i looked different. The staff did not bother to assist/ help me navigate this.. no plan b or c? Just no? I had to stay out all day from 9am -5 pm. After all of that they said "oh well we can give you a prior authorization form".... Unbelievable! I will never stay here again. Also, the entire first floor smelled like marijuana most of my stay and the bathrooms barely flush. The water pressure is terrible in the shower and there is black mold in the bathroom. LOOK ELSEWHERE!

    Marin Suites Hotel - Meeting Room

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    Let's start with the good. Hotel close to amenities with spacious rooms and kitchen set up, as well…read moreas a great pool and hot tub and plenty of parking. The kids loved the pool and we loved having them sleep on the pullout sofa in the livingroom, rather than having their bed feet from us. The bathroom had larger lotion bottles and we had room to spread out and eat a meal at a table and lounge on the couch. Now for the areas of improvement. Walking into both the lobby and our room there was a musty odor. The place seems understaffed and overwhelmed with maintenance issues. While we were in the lobby twice: 1) waiting to check in and then 2) waiting to request towels at the pool (second time requested in 90 minutes) we heard complaints about: 1) televisions that just turned off while patrons were watching them and wouldn't turn back on, 2) room phones that didn't work and 3) toilets that didn't flush. In our own room, everything worked but there was evidence of needing more cleaning attention and updating as well. The bathtub had been repainted in areas. Around the drain had rust spots. The shower caulking was discolored. The tray on the bathroom counter had rust on it. There were spiderwebs on the bathroom shelving and in the corner of the bathroom there was hair. And at the pool there were no pool towels for 2 hours, despite multiple requests, despite signs in the room saying don't use the room towels and despite a pool full of kids at 955 and the pool closing at 10pm. Our choices were break the rules or break the rules. Also at least one patron was upset about kids swimming and making noise and kept coming out of her room to lean down look at the pool and frown, but quiet time didn't begin until 10pm and they booked a hotel where all rooms surrounded the pool so....

    The Marin Suites Hotel is good -- it really surprised me in a positive way. The rooms are spacious…read moreand feel more like small apartments than standard hotel rooms, which made our stay extra comfortable. The location is super convenient too, close to restaurants, grocery stores, and the freeway, but still quiet at night. Overall, it's a great value for the area and I'd definitely stay here again.

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    This small hotel is classified as a two-star property on Google, but I'm giving it five stars…read morebecause it truly exceeded my expectations for what it is. If you understand what a two-star hotel should offer, you honestly can't go wrong here. When I first arrived, the small lobby had a strong smell of chicken curry, and no one was at the front desk. I rang the bell... and instead of a receptionist, a tiny Chihuahua came out and stared me down. It was unexpected, to say the least. After about five minutes, the manager (Naveem) arrived and checked me in. He was accommodating and granted my request for an upstairs room. He even sells small bottles of water!! I was able to grab two for $1, which was convenient. The room itself was clean and fully equipped ....no bells and whistles, but it had everything you need: mini fridge, microwave, ironing board, hair dryer, central heat and AC. There were a few cosmetic issues (some wall scuffs and a door knob dent in the bathroom wall), but nothing that affected the functionality of the stay. My TV initially wasn't working, but Naveem sent a technician within a couple of hours who quickly fixed it. That responsiveness mattered. For two nights, my total was around $250 during Valentine's Day and Presidents' Day weekend...which is honestly not bad at all. You also get free self-parking and easy freeway access, making the location very convenient. There's even a Burger King about two blocks away if you need a late-night bite! Overall, for a quick 2-3 night stay in the San Rafael area, this place does the job and then some. Simple, affordable, and surprisingly reliable for its category.

    I thought that if it's under best western reservation that it will be all perfect . BUT! I have…read moreTONS OF BITES ! All over my body . Looks like bed bugs . But there is also mosquitoes in the room . Today I realized the bites on my fingers and face are bed bugs . They are puffy ! Never going back there ! Never !

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    Couldn't sleep until the rooftop bar closed. Room 518 is right above where the bartenders walk…read more Was listening to incessant rumbling, footsteps, wheels rolling. Tons of noise from the hallway - heard every perso going to their rooms. Decor is spartan - utilitarian chic - no microwave, mattress sagged and felt cheap. I'm local and I've been to the rooftop bar several times - hurricane force winds all the time, not a place you'd really want to hang out for a long time. Signed up for Bonvoy because of the $400 eGift card which was applied to my prospective room before I booked with an itemized breakdown. After booking, it reads that Bonvoy DOES NOT apply the gift card to my first booking - deceptive. It's the newest hotel in San Rafael, but it's substandard.

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    North Bay Inn - BED BUG BITES

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    :This Motel Has BEDBUGS:::::…read more I stayed at North Bay Inn in San Rafael following surgery and had an extremely concerning experience. Within days of checking in, I began experiencing repeated insect bites and ultimately documented multiple bugs in the room with photo and video evidence. This created an unsafe and very distressing environment, especially while recovering from two surgeries and having limited mobility. I reported the issue to management expecting a reasonable and responsible response. Instead, I was met with denial and blame. I was offered only a minimal partial refund for unused nights if I agreed to sign a waiver, which was not a reasonable solution given the circumstances. I also requested to be moved to another room due to the conditions, but a workable accommodation was not provided. The situation was not handled with the level of care or responsibility that should be expected when a guest raises a health and safety concern. Due to the seriousness of the issue and lack of proper resolution, this matter has been escalated through appropriate channels. I strongly encourage anyone considering staying here to take this into account. No guest, especially one recovering from surgery, should have to deal with these conditions or this type of response.

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    Best Western Corte Madera Inn - hotels - Updated August 2026

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