Excellent cleaners. Very friendly and responsive. Extremely thorough! Best prices around so tip…read morewell :-) I'd recommend to anyone.

Yeni was responsive and showed up half an hour early. Unfortunately it was a lousy job. We still…read morehave finger prints on multiple surfaces. And the whole house smelled strong chemicals afterwards.

I called around for quotes and LA Maids Experts was the lowest by far - not hourly. Antoinette and…read moreher crew of two additional ladies thoroughly cleaned my 4b3b home. She did not leave a single crevice dusty, and the place was a MESS. Thank you, ladies!

They came and saved the day as I needed a last minute cleaning. They came on-time, friendly, and…read moredid a good job. Thanks

Not Recommending them at all. 4 ladies came that were supposed to do deep cleaning. The cleaning…read morewas average, nothing deep at all. It took them 7 hours, god knows why. Plus they used 2 rolls of my paper towels ( they say that they bring all their cleaning supply, and My Mop disappeared.

I would not recommend them. They did not even clean my floors. They also complained to me about…read moremarkings on my walls and that it wasn't an easy house to take care of.

This is honestly one of the best housekeeping services around, they did a deep cleaning for the…read morefirst time and have now been coming around for about 2 months and the house has been nothing but cleaned consistently. They always check in to see if we need anything in particular cleaned that day and that's helpful. I highly recommend!

These ladies have been cleaning my moms home and have been amazing at it. Anne is just the…read moresweetest! Not only are they extremely detailed but they also very friendly and respond fast too. Thank you guys so much for you work we appreciate it and I highly recommend!

I used CC Cleaning and Maintenance for a recent issue in my bathroom. The shower nozzle just came…read moreof in my hand while I was trying to move it while getting ready for work. Considering it had used the service before for a clogged drain and to replace my garbage disposal, I was sure they could help. I called and was able to get someone scheduled to come out the following day. The owner came with one of his people. They explained what caused that to happen. (I didn't really get it but I listened.) Anyway, they fixed it and I was back in business. I will definitely continue to use this company for any issues that come up around my house.

I had a big cleaning job in a small apartment and after two other housecleaning services said they…read morewere overbooked and my job was "too much," one cleaning service recommended I call a janitorial/custodial service. After searching online, I found C C Cleaning. After an initial assessment, the owner said he could send a crew to help me clean and I should call him when I was ready to schedule a time. I was relieved he was willing to help, after being turned down by 2 other companies. However, when the time came for me to schedule a cleaning, I couldn't reach the owner. I left several messages and he never returned the call. When he did return the call, he'd tell me he'd call me later at a specific time, but then he wouldn't call back. I felt like I was having to chase him down to get a response. After two days of this, he finally returned my call and said he'd send his cleaning crew on Tuesday morning at 10 a.m. He then called back to change the time to 9 a.m., which I told him was a little early for me and asked if we could still keep it at 10 a.m. He said one of the guys on his cleaning crew had an appointment in the afternoon, so it had to be 9 a.m., leaving me no choice. The following morning, the owner called me several times at 7 a.m. while I was in the shower because he'd misplaced my address and didn't know where to send his crew. I felt this was very unprofessional, and I found it interesting that he got annoyed when I didn't answer the phone at 7 a.m., seeing as he'd done the same to me a few days earlier when I was trying to reach him. I called back and left him my address. In his crew's favor, they arrived on time and immediately got to work. They started taking things out of my kitchen cabinets, which I didn't know they were going to do. I explained that I'd already cleaned the kitchen cabinets, having done my share of scrubbing and cleaning the week before they came. The lead guy in the crew said when he did a cleaning job he "did it right," which I was happy to hear, and that he and his partner would put everything back when they were done. After pointing out a few more areas that I hoped they'd be able to clean, dust and scrub, I left and expected to be gone for 4 hours, which was how long the owner said the job would take. Less than 2 hours later, I received a call from the cleaning crew, saying they were almost done. I returned home and saw they'd done a good job cleaning and vacuuming the floor, cleaning the bathroom, and cleaning off some of the surfaces. However, they'd mostly ignored the areas I'd pointed out to them that needed some extra scrubbing, and they'd left everything they'd removed from my kitchen cabinets, top of the fridge, and bathroom shelves strewn all over my apartment and had put none of them back. I had to beg them to finish cleaning an area of wall that they'd completely left untouched. They did it with no issue, but I was unhappy that I had to ask. They then left my apartment, leaving everything out, having put nothing away, and leaving me with 3 more hours work, putting all those items away, as well as more cleaning and dusting on surfaces they hadn't touched. A few hours later, the owner called me to check in and see how the job went. I told him they got most everything much cleaner, which I was happy about. But I also mentioned the areas they hadn't touched and that I'd had to put all my things back because the crew hadn't done it. I told him that all this took me 3 more hours. At no point in this conversation did the owner apologize for his crew. Had he apologized, I might have been willing to let these issues go and would not be writing this review. But I thought his lack of apology was very unprofessional, and I'm deeply unhappy that after his cleaning crew left, I had 3 more hours of work to do that they should have done.

Our experience with Desert Dry Restoration (Fernando Ventura) was extremely disappointing. After…read morethe Palisades fire, we hired Fernando to help with debris removal and restoration work on our property. Unfortunately, he was unable to complete the job because he did not have the proper licensing required to perform the work. We waited over four months for him to obtain his contractor's license, but he failed the test and never became properly qualified. We ultimately had to hire another licensed, reputable contractor to finish the job correctly. To make matters worse, after our new contractor completed the cleanup and restoration, Fernando illegally dumped debris from his roll-off back onto our cleared lot. When I confronted him, he admitted doing it and promised to reimburse the cost we incurred to have it removed -- yet three months later, we are still waiting for payment. Adding insult to injury, Fernando is using a set of photos of our home on his Google profile as an example of his "work" in the Palisades. This is completely misleading -- he did not complete the project and did not have the proper HAZWOPER certification to handle or dispose of debris. We trusted Desert Dry Restoration during a very difficult time and were met with unprofessionalism, dishonesty, and additional expense. I strongly recommend verifying licenses and credentials before hiring and would not recommend this company based on our experience.

Desert Dry was responsive, clean, and completed the work quickly and efficiently. Great experience!read more

I had to deal with a water leak that caused significant damage to my kitchen and dining room, and I…read morecouldn't have asked for a better restoration company to help me through the remediation process. From start to finish, the entire team was professional, communicative, and incredibly friendly. They always kept me informed about what was happening, showed up when they said they would, and made what could have been a very stressful experience much easier to navigate. Their responsiveness and attention to detail really stood out. A special thank you to Yehuda, who was absolutely wonderful to work with. He was knowledgeable, honest, patient, and genuinely cared about making sure everything was handled properly. What really stood out to me was that he always made himself available...even after normal business hours! Since I work during the day, I often had time to talk around 7 or 8 p.m., and he never hesitated to answer my calls and frantic text messages. That level of dedication and customer service is hard to find and made a huge difference during such a stressful time. I would absolutely recommend this company to anyone needing water damage or restoration services. They made a difficult situation much less overwhelming, and I truly appreciate all of their hard work. Thank you again Yejuda and Julian!

The Baseline: For a contractor the quality of the work must be apparent, the quote must be in line…read morewith the cost of the scope of work, the timing of the service must meet expectations, and the completed job must be up to satisfaction. Service Requested: Rapid Response Restoration was quick to answer our needs to dry out and mitigate our pipe burst damage. The help they provide is invaluable (especially when dealing with insurance issues). The issue of timing between the water mitigation to remodeling will depend on your insurance and if they will agree on the estimate. Most insurances will force a back and forth, so Rapid Response Restoration was there to assist us in all the emails and phone calls to get things settled. The Remodel process was much more enjoyable seeing our home get healed from the water damage. Yehuda and Mark were awesome in answering our questions and helping us through the extra asks from our insurer. Quality: Quality demolition and expert knowledge on the thresholds that need to be followed for insurance coverage. Quality contractors when it came to bringing the house back online. Also the pack out crew was really quick and were able to to consolidate our belongings into a POD within a work day. Value: When faced with an unfortunate situation that affects your home the value is in having a dependable remediation contractor and general contractor to get your life back in order. Actual fiscal value is a very reasonable cost for the services provided. No complaints.

I recently had to deal with a mold remediation issue after the ceiling in our living room collapsed…read moredue to a persistent toilet leak from the bathroom above. The water exposure led to significant mold buildup, and after soaking into the ceiling below, resulted in a collapse of a part of the ceiling that required bringing in a professional team. This company was one of several that was recommended by our home insurance, and one I was willing to try as the others had horrendous reviews. Servpro responded quickly and from the initial assessment through each stage of remediation, they kept us updated on what needed to be done and the timeframe involved. It was reassuring to know exactly what was happening at each stage and to have a clear understanding of the costs involved. While we obtained estimates from several other places as well to get a better idea of reasonable cost, working with Servpro was less friction with our insurance company. One of the standout aspects was how they handled communication with our insurance provider. They worked with us to negotiate a rate that was reasonable for everyone involved, which saved us a lot of back-and-forth with the insurance company. Not only did they handle the mold remediation, but they performed the rebuild as well. The process for that was also quick and painless. Overall, the experience was efficient and thorough. I appreciated the level of transparency and the fact that they addressed our concerns professionally without overselling the situation. I really don't have complaints, and would certainly recommend them for anyone needing solid mold remediation services.

The Servpro of Westlake team was fantastic every step of the way...clear communication, prompt…read moreservice, clean & respectful towards my property. Everything felt fair & thorough and there was no upselling. I even had some issues with my payment and the team was understanding while we sorted it out. I will definitely go to Servpro of West Lake the next time I need this kind of service. Huge thanks to the whole team!