Updating my review since I found another cleaning company that provides a better deep clean. I initially had nothing to compare to Pristine since I've never had a professional housecleaning before. But now I can compare their work with another competitor in the area. After comparing the two cleaning companies, Pristine is good for regular maintenance and jump starting the cleaning process, but isn't the best for detailed work. Overall, I still feel like the price is appropriate for the service provided. This company will still be in my rotation, but just not for my idea of "spring cleaning". read more

Noemi was efficient, on time and very sweet. She did a great. My cabinets and stove needed some deep cleaning and she made them look brand new. I will definitely have pristine cleaning come to my house again. Pricing was great as well. Definitely recommend read more

I hired this company in a bit of a panic after the cleaners I used the day before failed to clean the specific areas I requested. I was in a rush to find someone else, and this company came through--accommodating my request for the very next morning at 9 AM, just in time before my appliances were delivered. The cleaner, Xiomara, arrived on time and was quick, efficient, and incredibly thorough. I'm kicking myself for not taking before-and-after photos--but just imagine the back of a stove that hasn't been touched in 10 years. She knocked it out in 30 minutes and still had time to help with other areas of the home. I'm so grateful for the quality of service, and the pricing was more than reasonable for 3 hours. I'll definitely be booking again--and requesting Xiomara. She's a true gem! read more

I hired pristine cleaning when we moved out of our home. Julie helped me set up the appointment and explained everything, she was fantastic ! I had Patricia as our cleaner she did an amazing job. My kitchen was spotless and the bathrooms immaculate! Will definitely hire them again! read more

I am on the hunt for a new housekeeper. My longterm housekeeper of 13 years is very sick :( So, I decided to try various housekeeping services. I chose Pristine Cleaning because of their glowing reviews. I scheduled a three hour cleaning. The cleaner arrived at 11:45. She spent her time from 11:45 AM until 1:37 PM cleaning two bedrooms and 1 small bathroom. Please note, I am the type of person that puts everything away before the cleaner arrives. I am a very clean person, so the two bedrooms only needed to be vacuumed and dusted. Also, both bedrooms are very small. One bedroom only has two dressers and a walking pad - it's primarily used as a dressing room. When she started to clean the kitchen at 1:37 PM, I left to grab lunch to get out of her way. I work from home and use the dining room table as my desk. I grabbed a sandwich and parked my car at a nearby park to eat. At 2:00 PM I receive a text from management that the cleaner has completed her work and left the house. UNLOCKED. I was floored that she was able to finish cleaning the kitchen, tiny dining room and livingroom in 23 minutes. When I checked my Ring camera, it showed she left my house at 1:46. That meant she cleaned three rooms (which included my kitchen) in 9 miniutes. I get it; my kitchen might have already looked clean to her. But at least she could have mopped the floor and dusted the off the dining room table? I shared this with management, and to their credit, they vowed to make things right. They offered to send another cleaner free of charge. I truly appreciated this gesture. The new cleaner arrived and did an adequate job. She didn't use a bucket to mop the floor, which I thought was - unique? Rather, she sprayed the floor with a cleaning solution and mopped that way - without rinsing off the mop. Aren't you supposed to use a bucket of water? She also didn't fluff the pillows or put the dog bed back on the floor where it was to begin with. I don't know; maybe I am nit picky. When my previous housekeeper cleaned, it smelled SO good after she left. There was no smell of a clean house after Prestine left. Anyhow - all good. Our cleaning standards just didn't align, and that's OK. Maybe the other housekeepers on their staff are better. The names listed in the other reviews are not the two women that came to clean for me. Good luck reader! read more

Pristine Cleaning - Home Cleaning Near Me - Downey, California

My family has been blessed to have Pristine Cleaning in our lives for the past five years. With kids, school, activities, and work, we needed help keeping the house up and Pristine has been our saving grace! Julie manages things and keeps all of the scheduling running smoothly. Every month she reaches out with the schedule for the next month. When we've needed to make adjustments to schedule, she's super flexible and works with us to meet our needs. And I can't say enough about Blanca, our FANTASTIC housekeeper. She leaves our home sparkling every other Friday, leaving no detail unaddressed. From the kitchen to the bathrooms to our hardwood floor, the whole house feels fresh and inviting when we come home on these days. In addition to her fantastic cleaning service, Blanca is one of the kindest people we know...she has such a huge heart. If you give Pristine a call, I highly recommend her! Pristine is the way to go if you need your house cleaned. I highly recommend them! read more

I had this service roughly a month ago (8/7) and finally remembered to give a review. I had requested the three hour deep cleaning for our bathrooms. Unfortunately, she left 15 minutes early. Out of three hours, 15 minutes is a decent chunk of time to bail. We have vertical drains in our showers and they weren't even touched, so they were just as filthy. My husband was home so if she was unaware how to get the drain out, she could have asked. The main parts of a shower to clean are the floors and drain, yet that was not done. I don't believe this was a "deep clean", so much as a general wipe down. I could have done this and I. The future, I will do so instead of hiring a service who leaves early and can't do a thorough job. read more

Zulu did a deep clean in my home and she did a wonderful job! Affordable reliable and a job well done.

We used pristine cleaning for the deep cleaning service of my Dad's home. Catty was there for 3.5 hours total and did a pretty good job cleaning the house.Unfortunately she was not able to complete the job within the 3 hour window for the price quoted. We were contacted that she would need another 30 minutes to complete the job at a $50/hour rate. Still note a bad deal at $200 total. Overall very satisfied with the work. . read more

Got exactly what I paid for. 3hrs of cleaning. I feel as though, if I had a smaller space, they'd do a deep clean. In this case it was a basic, surface level clean...but that's what I expected. Ended up paying for a little more time. Communication was great, quick + easy. I will hire them again as a "keep up". read more

I contacted pristine cleaning and they responded in a very short time frame. They had quick availability and were willing to work around my schedule since I wanted to have the house cleaned as a surprise for my girlfriend while she was at work. Zully arrived and we did a walk through of the house and expressed areas of concerns. She took her time on each room and it absolutely showed ! Originally was quoted for 3 hour time frame and then an hourly rate after that which was needed. Thankfully Zully communicated that and I was able to approve the additional cost. I appreciated the transparency, communication, and overall work Zully did. We will definitely be using her in the future as we continue to work on our home read more

My wife and I used Pristine Cleaning today for our home and we are completely satisfied with the service. Carmen arrived on time and finished within the 3 hours that was estimated. Carmen was friendly and did a great job on our bathrooms and tile floors. Julie was our point of contact and was super friendly and very professionals. This was our first time utilizing a cleaning service a day before a big party and we're completely satisfied. We're looking forward to using their services again in the future. read more

We gave Pristine Cleaning a try during their 3-hour deep clean special, and have decided to stick with them for our regular bi-weekly home maintenance. Our main point of contact is with Julienne and she is a pleasure to work with--professional, responsive, and communicates clearly. Our cleaner for the day, and going forward, is Zuly. She is sweet and thorough. We had a lot of dust collecting on our window blinds and that annoying space between our stairway handrails, and she cleared it all up for us. We are happy with the work and recommend that you give this company a try! read more

I absolutely recommend Pristine cleaning. After years of having the most amazing house keeper I wasn't sure I would find anyone to replace her and her quality of work. I was hesitant to try a new company but I am so glad I did. Zuly and the Pristine company were amazing! Pristine addressed all of my questions and concerns. They took the time assure me and make me feel comfortable and were not pushy at all. They sent Zuly as my cleaning professional. She is the BEST! She was on time, very nice, and was very receptive of any request I had while cleaning my home. She worked efficiently and got into all the nooks and crannies. I am beyond happy with my experience. So happy I have decided to continue with Pristine cleaning company moving forward. read more

I have been with them for a few months and I'm very satisfied. Francine works very fast and very efficiently. Today for the first time I had Cindy and she did a 5* job. We have them twice a month. read more

Update in response to the owner message below: it's the right company.. I posted what we were told by the representative who answered the phone/does scheduling. Perhaps monitor what she's telling customers, we were told everything from they went to lunch after their last house but will be there soon to they were in a car accident. No customer booked under my name because my husband booked the service. The team arrives well over an hour late with no notification to the customer at all unless you call and ask what's going on. It's an inconvenient pattern of customer service. This is why we were only 2 time customers in 2019 (they didn't return our call fir the 3rd booking). read more

I had Blanca as my maid and she did a phenomenal job! I own 3 pets and she somehow made my house even more clean than the day I moved in. I genuinely have no idea how she did it, but I will definitely be doing maintenance with her so my place never gets so dusty/hairy again. read more

See all

Paid $150 for a 3 hour deep clean. I only had the cleaner work on 2 bathrooms and a kitchen as I was moving into a new house. I clearly communicated what I needed cleaned. However I felt that she did poorly cleaning or she didn't bother cleaning what I had requested. The reason I know this was because I took a towel and wiped down the surfaces and there was dirt residue on the towel. read more

Pristine Cleaning - Home Cleaning Near Me - Downey, California

I booked a cleaning for my house. First you can't book it online ,they must speak to you in person. Ok I kind of get that. But after calling, verify and booking no one shows up. Got no courtesy call of them canceling pretty much ruined my day. The appointment was set for 830 Am which is early for me for a variety of reasons. So I set my alarm clock and prepare for them to come clean..... never happened. They got one star because you can't give zero read more

Had a great first time experience with Pristine Cleaning, did a three hour deep cleaning and Xiomara asked specifically any special areas to concentrate. She listened and went a little more with the time that was allotted. Working mom with a toddler and this was quite helpful!! read more

Lourdes cleaned my house today. Her professionalism and attention to detail is sincerely appreciated. She was extremely focused and didn't waste time. I'm fortunate she has agreed to come back next week. Julie from the office is terrific to work with as well. read more

This was my first time using this company to clean my house. The lady who came brought her own supplies and spent 3 hours deep cleaning my house. Katty did an AMAZING job. She went above and beyond to ensure the house was spotless. She was very friendly and respectful and I was very pleased with her service. read more

Cindy was amazing! Prices are reasonable. I am thoroughly satisfied. They went beyond my expectations. Thank you so much! I will be using them every other week for just maintenance cleaning. read more

See all

I recommend this company 100%. Great communication skills. Tully who came to my house to clean was absolutely perfect. Worked hard. The house is sparkling clean. read more

Just had an appointment today with Blanca to do a deep cleaning in the bathroom and shower. She arrived on time and did a great job.... the bathroom and especially the shower look like new!! With the remaining time left in our 3 hour appointment, Blanca cleaned the kitchen including the stove and countertops. Will definitely be using Pristine Cleaning and Blanca again. read more

Super happy with this cleaning service and we will now use them as for monthly cleaning moving forward. I definitely recommend Pristine Cleaning service! read more

I can't say enough nice things about Pristine Cleaning. I like having the same lady come each time - she is professional, friendly, and efficient with her time! Also, when a family emergency or illness arises I sincerely appreciate them working with me to reschedule!! I highly recommend!!! read more

We have Pristine Cleaning for monthly house cleaning service for years. In addition to the consistent good quality in their cleaning service, a couple things I really like about Pristine cleaning are: - Very receptive to inputs: Anything little thing you would like to modify during the cleaning routine, such as areas to give special attention to or to avoid, etc., you can simply tell the ladies or the manager Julie and they will work around your need and keep note of that for all future cleanings. - Easy to communicate with: Julie can be easily reached by phone or text. When something comes up and there's a need to reschedule, she will always find ways to accommodate the change. For anyone looking for quality and consistency, I wouldn't hesitate to recommend this company! read more

So many choices for cleaning services, but I am very glad to have found Pristine Cleaning. Julie, who is either the owner or scheduler, is very prompt and accommodating--and super nice. I needed someone to do some occasional cleaning for an elderly friend I help and Julie sent Blanca who is always very prompt and thorough. We use this service on an ongoing basis. Too bad, this company doesn't service my city. I would definitely hire this company for any cleaning gigs. Thank you, Pristine Cleaning! read more

They did not clean window seals ,kitchen counter or cabinets there was a language barrier which should have been communicated when I set appointment. read more

The cleaning team that came in did an amazing job for a home that was being moved into. It was impeccably clean and well done. read more

See all

She was thorough and professional and did an absolutely amazing job!!! 10 out of 10 stars! My house is pristine!!!! I'll be signing up for the monthly cleaning service!! read more

I give this company 5 stars, I highly recommend this company I am so happy with the cleaning services, very trustworthy too, I will definitely be using them again, Every inch of my home is clean. Love, love, love Jill read more

I started using Pristine last year. I have found them incredibly reliable and responsive. Whenever I've had a comment, good or bad, the office manager Julie, has handled it efficiently, professionally and without hesitation. If you're looking for a dependable company , I would definitely recommend them. read more

It's my first time today with Prestine Cleaning.This company was recommended by my neighbor who haa been with them for years .I'm impressed with their communication system in place.Zuly did a 7 hour deep cleaning after months of construction in our house. I'm so glad she made my house sparkling clean and smelling fresh again.I highly recommend this company read more

After having foot surgery I depended on Pristine to help with cleaning house. Being very picky I thought that for sure they wouldn't do a good job. Boy what a surprise-my house was spotless, smelled great, and overall looked beautiful!!! Julie is a joy to work with and Carmen cleans my house to perfection! If you want your house cleaned properly please consider Pristine- you will not be disappointed. Christine C. Kennedy read more

I'll start by saying that I'm that home owner who declutters like crazy before a cleaning company comes over. Heck, my husband hates it because he's part of the helping me declutter. I clear most things, so that they can genuinely arrive and clean, instead of having to move things around. When Diana arrived, she expressed in Spanish, "Your home is so organized. We often don't know where to start!" I hired the company before- they were great the first time. Even after they broke a light fixture the first time, I figured it was an accident, but their cleaning was amazing. I was impressed then, but stunned to come to a home that barely looked vacuumed this time. I sent them these photos and could have genuinely sent more after I got home- I was only around for about 30 minutes of the four hours that she was at the house. Windows in rooms weren't wiped. Mirrors weren't wiped. Light switches were left untouched. Diana has an old school vacuum that doesn't have attachments, so edges are noticeably dirty. Bathroom vent wasn't cleaned. Shower tile untouched. The stove top had simple dried liquid from the previous night- I knew they were coming so I didn't bother cleaning the stove top after cooking. I laughed as I took photos. Laughed because during a pandemic, a company that claims they are using "hospital grade steps to disinfect and sterilize" what they did was laughable. After photos and descriptions of what Diana didn't do, I woke up to a 50% refund. I wonder what made them arrive at what number, but, hey, her four hours spent at my house should be worth something, I suppose. read more

See all

We purchased the companies 3 hour special for our party. It was the best money ever spent. They cleaned our house top to bottom, and worked so hard. We will definitely be using them again. Great job! Please look no further if you need amazing house cleaning. read more

I truly appreciate all that you do. Amazing service, outstanding work. You always go above and beyond. Thank you so much for the wonderful job you do taking care of my place. read more

See all

Francine was a delight! She did such an amazing job cleaning every corner of the house. I am very satisfied!