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    BestMed Urgent Care - West 11th

    1.5 (40 reviews)
    Open • 8:00 am - 10:00 pm
    Updated 1 month ago

    BestMed Urgent Care - West 11th Photos

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    3 years ago

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    3 years ago

    They stitched me up when I cut my left middle finger. PA Kim did a great job! I would recommend for anyone in need of their services.

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    5 years ago

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    4 years ago

    The canned response to the reviews just further prooves of this inadequate facility. Still no covid result, what a joke.

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    3 years ago

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    Ask the Community - BestMed Urgent Care - West 11th

    Review Highlights - BestMed Urgent Care - West 11th

    “Everyone was prompt, the nurse explained to my daughter in detail how a strep test worked so she wasn't scared and everything was timely...”

    Mentioned in 2 reviews

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    BestMed Urgent & Primary Care - Coburg Road

    BestMed Urgent & Primary Care - Coburg Road

    2.6(105 reviews)
    5.2 mi

    Shockingly egregious experience. Never have I ever been treated so poorly in my life. I had come…read moreback in after taking time to think about my feelings, and about what had just happened. I wanted to talk to the receptionist who struck me as genuinely hearing me. I spoke with her, she listened and was paying attention to my words. I felt heard and seen. Until.... Until the nasty receptionist who was passive aggressive, rude, disrespectful earlier on the phone to me, and not just to me but also to my melanin blessed sweet girl. This receptionist interrupted my conversation, stood up, leaned into our conversation and tried to take it over. She got louder and louder dominating our conversation. I immediately told her I was talking to the other lady because my interaction with her was so bad earlier. She persisted! At this point I told her to stop! yet she persisted with her aggressive assault on my conversation. I was done being nice, done listening to her hijack my conversation, and finally told her to shut her mouth. She spun out! and launched a verbal tirade at me. I told her to shut her mouth a few times as a man from across the room, behind me starts yelling at me. He continues to yell at me, from across the room. The nasty receptionist was still blathering at me so I couldn't hear what he was saying. I assumed he was some weird Ken, and tried to focus on my conversation. Then I look and see a guy in sweats (who was actually security) yelling at me to get out. I was mortified he was speaking to me. He continued to yell at me in front of a room with at least 15 people telling me I was disrespectful and needed to get out. Never ever in my 56 years have I ever been asked to leave somewhere, I've NEVER had an interaction with any security or police. I'm going to leave my background and backstory out because it only matters to me, but I will say I have a unique perspective that most do not on public safety, public relations, security and law, and what happened tonight was more than bad. My kids later let me know they were talking about me, and my girl in the back. I am 56, grey hair and look professional even when casual. I look like anyone's grandma. So I must assume this is how everyone is treated. Having a few bad actors in clinic is a bad look. I will be taking my time preparing a formal complaint against the receptionist and the security guard, and I will give this issue all of my energy until I feel this is corrected. A receptionist who is so arrogant and entitled to interrupt and take over the other receptionist conversation with me has no respect for her coworkers or clients. And a security guard who escalated a situation rather than de-escalating it, used verbal intimidation and verbally kicked me out is a liability. Not only have I NEVER experienced something like this ever in my life, I have never been ganged up on by healthcare staff. I am interested in seeing how they are going to try and spin this on their end. This was egregious. And a HUGE mistake on them. I will never return.

    I was diagnosed with a fractured leg Wednesday afternoon. The medical staff who treated me were…read moreexceptional and I was thrilled that they able to take care of me. The physician referred me to an orthopedic center, provided me with a prescription for a wheelchair and required that I be fitted with an Immobilzation Leg Brace. Unfortunately the facility did not have a brace I needed in my size so they fitted me with another brace did not immobilize my leg as much as the other brace would have....however the medical staff member informed me that another one of their clinics would supply me with the one I needed the next day. I waited all day yesterday for the call and did not receive one from BestMed Coburg so I called them to determine if it was in the clinic. The abrupt and uncaring response I received from the receptionist was "you were told that we would call you". it is now late Friday afternoon and I still have not received any notice from BestMed that the brace is ready to have me fitted for the immobilization brace for my fractured leg! I would think that it is an act of malpractice to have been ordered by the physician to leave with an immobilization brace and promised it the next day that 48 hours later, those in the clinic responsible have not followed through! Think about this and other reviews prior to calling them.

    Photos
    BestMed Urgent & Primary Care - Coburg Road - Untitled

    Untitled

    BestMed Urgent & Primary Care - Coburg Road
    BestMed Urgent & Primary Care - Coburg Road

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    BestMed Urgent & Primary Care - University District

    BestMed Urgent & Primary Care - University District

    2.6(81 reviews)
    3.8 mi

    Service I received from everyone was pretty great, but everything else was kind of a mess. I had to…read morego twice and the first time they somehow billed the wrong insurance? Despite me updating it. Then they took the total charge for the visit out of my account because they billed the wrong insurance. Have literally been trying to get this taken care of for two weeks now and the money still hasn't been returned to me. The second time I went they sent the prescription to the wrong pharmacy, despite me giving them my current pharmacy information. The people working there are nice but the billing mistake cost me a lot of money and it's been incredibly stressful to try and get this resolved. To be clear - I called the urgent care directly and was told that they billed the wrong insurance. My OLD insurance and were in the process of re-billing my actual insurance. This review isn't because I don't understand the billing process - it's because even, almost a month after that conversation - I still have not been able to get a refund from them :) They charged $250 because of their billing the wrong insurance and even though they have re-billed my proper insurance, I still have not gotten the money back.

    i have been waiting in the waiting room for over an hour and still…read morehavnt been seen. I made an appointment but obviously that doesn't matter to them. Don't come here!

    Photos
    BestMed Urgent & Primary Care - University District - What they mean to say when you check-in online.

    What they mean to say when you check-in online.

    BestMed Urgent & Primary Care - University District
    BestMed Urgent & Primary Care - University District

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    PeaceHealth Sacred Heart Medical Center at RiverBend - Lobby.

    PeaceHealth Sacred Heart Medical Center at RiverBend

    2.2(213 reviews)
    7.1 mi

    The system? Not good. Technology, legal documents, communications? Not good. The actual doctors and…read morenurses and physical therapists? They did seem good, and I genuinely liked most of them. The hospital is in a nice location and we appreciated having sunlight and views. But the hospital is bad with communicating with each other and with us family members, bad with paperwork and legal bureaucracy, bad with computers. I watched my brother writhing in pain for 45 minutes while a nurse couldn't get the computer to allow the next dose of pain meds to come through. Eventually a pharmacy worker came up and they stood around the computer going, "Huh! That's interesting. Never seen that before." I had to file my power of attorney documents multiple times. "Maybe you should file it again with us in person," one guy said. I had already filed it, in person, at their front desk, and even had the receipt for it. The real hands-on medical staff was focused on my brother's basic health needs to some degree, and I am thankful for the medical professionals who saved his life. The hospital SYSTEM only cared about getting my brother out of his hospital bed as soon as possible, into some other kind of care facility, even though he'd caught a new bacterial infection while in their hospital.

    This is specifically the Labor and Delivery area. I was very impressed with how clean and organized…read morethis location is. I was also in awe of the great staff at this location. My daughter had a long labor and the ladies here were all so caring, patient and helpful. After she gave birth, they took care of my daughter and baby to make sure everything was good and normal. The lactation nurse was very patient and helpful as well. Overall, I felt the staff at this hospital made our visit very welcoming and stress free.

    Photos
    PeaceHealth Sacred Heart Medical Center at RiverBend
    PeaceHealth Sacred Heart Medical Center at RiverBend - Lobby.

    Lobby.

    PeaceHealth Sacred Heart Medical Center at RiverBend - Lobby.

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    Lobby.

    BestMed Urgent Care - West 11th - urgent_care - Updated September 2026

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