I called Better Plumbing and left a message. Cameron, the owner, called me back within a very short time. He came out to my home, assessed my problem, told me what needed to be done and how much it would cost. He is thorough and very competent. I also had a semi-emergency need at the home of an 89 year old friend I care for, he responded within the hour and found, what I thought was going to be a minor wax seal replacement, that the entire floor was damaged and needed to be replaced. Although that is not something he does, he called a friend that did and they worked all one Saturday in the pouring rain to make sure the job was done in one day. He goes above and beyond! read more

He came an hour late for an appointment. We were misled into thinking he would do the job that day. Instead he only wanted to provide an estimate. He left with no work being done...very disappointing. We told him not to come back. read more

Called in Better Plumbing with a Problem we were having at our home. The owner Cameron came and was very helpful and provided excellent service. Fixed our problem. My family and I are very happy with Cameron's work, he's very professional and is very knowledgable. We Highly recommend him. 10 Stars! read more

Semi-emergency situation at our property in Milpitas on a Friday night. Consulting Yelp, of course, Better Plumbing was one of the two companies I called. I didn't really expect to get a return call on a Friday night and I didn't, but ... early Saturday morning, Cameron (owner of Better Plumbing) called me to let me know that he wasn't available (out of town for his 29th wedding anniversary). He recommended another company, I called them, got the work done quickly and efficiently. I'm really impressed with this man caring enough about the problem of someone he's never even dealt with before to take the time to call and tell me about a competitor that he trusts. I'm as sure as possible that Cameron didn't make a penny on this and is simply a good guy. People like him are so rare that I've made a Big Note to call him the next time this problem comes up (tree roots in the sewer line). Thank you, Cameron! And congratulations on your 29th wedding anniversary! read more

Cameron provides good, quality service. We had a real emergency with a leak at the main into the house. He came out in two hours, gave us a free estimate,a reasonable price and was finished with the repair in 4 hours! We would definitely recommend him. read more

Quick to answer the phone and my question. I requested a quote to run a line for an underground exterior drain for water off the roof. Rather than quote the job they suggested I contact a landscaping firm, as I'd likely get a better price. I appreciate this direct and honest response. read more

I was so stressed when my sewer line was backing up into my guest bathroom shower. It was worse than anything I could have ever imagined. It was late in the day on a Friday and the city of course wanted nothing to do with it. I called Cameron (Better Plumbing) and he was at my house within 15 minutes. He went under my house, located the sewer line and gave me some straight answers. Cameron and his crew worked so hard in the pouring rain and mud until they fixed the problem. It's difficult to imagine that anyone would work in such difficult weather conditions. Cameron, if there were more stars to give you.....you would definitly get them! Thank you so very much! read more

Cameron NEEDS A RAISE FOR HIS OUTSTANDING SERVICES. He helps as soon as he possibly can and gets straight to the point. Hes honest, and very clear in his explanations. Very friendly and always makes us laugh. He knows what he's doing and he's good at it. If I could rate 10 stars I would. Thank you for your hard work and dedication!! The world needs more people like Cameron!! && I must add one more thing. For the rude people. Get real. You do his job for 20 minutes and see how long you last. Ohh and prices? Quit being cheap, his prices are very reasonable. We had people telling us the complete opposite of what our problem actually was and then he had to fix our problem and the problem the other plumber created as well. Point is , AMAZING JOB !! read more

Honest, quick and funny. Yes i said honest when speaking about a plumber, I called them on a Sunday and he told me he would show up after his current job and sure enough came in and found the issue and I told him I wanted a tankless water heater, instead of selling me on one, he took the time to explain all the issues I would see with installing one of them in my complex. He even went out of his way to call the company my water heater was from so I could save money on buying a new water heater. Who does that these days? These guys are legit and they have a customer for life. Thank you Cameron read more

Alright so I had a clogged garbage disposal sink, and he was very nice to have walked me threw fixing it rather then changing me the hundred bucks. Very nice man. I appreciate him doing this because like many others money is tight. If I have any other plumbing issues I will be calling him based on this one phone encounter. Thank you better plumbing! read more

Contacted them on Saturday for a leaky shower valve. Cameron called back on Monday morning as promised. Said he was on an urgent call, so would let me know when he could make it. Called back around noon and said he'd meet me at 12:45pm. When he didn't show by 1pm, I tried reaching him again. He called back right away and said he was 5 minutes away. Finally showed up another 15 minutes later (30 min behind schedule). Not one word of apology for his tardiness (I had to take off from work). Charged me $165 for replacing the shower valve seats and springs. He seemed thorough. Took him under 30 min, so it felt like a ripoff - my doctor charges less! Said his normal rate was $195 and he was giving me a break (wow, sure didn't feel like a break - what is that, like $400 per hour?!). He was communicative but unfortunately, very overpriced. There is better plumbing - out there. ================================================ I saw Cameron's response below. attempting to justify his overpriced service. IMHO, the menu-based pricing is just a trick to extract more. He should be charging for his time. Lawyers who charge $400 an hour also have the same overhead issues he does, so I simply don't buy his reasons for the overpriced charges. read more

Cameron is a great guy, fun to talk to, and does a fantastic job. I've had him replumb my sink, redo a drain, and fix a job that another plumbing service botched originally!! (It was a re-pipe job) I should have called him to do the job in the first place. Once he came out, looked at my water heater, told me that I could fix it myself easily, told me how, and left without charging me a cent. He is our go to plumber! read more

An amazingly honest plumber. We had a problem with our tankless water heater on Friday night after 8:00 PM. It completely stopped working. I called Cameron and he had me send photos via email. He then called me right back and walked me through several possible ways to correct the problem. He could have easily came out, billed me extra charges for convenience, but didn't. He didn't charge me a thing. We truly appreciated his honesty and integrity and he will be the first person we call with any sort of plumbing issue. Patronize this business, you won't be sorry. read more

Cameron is a pro. His knowledge is much more sophisticated than stringing pipes together, he actually understands and can explain the engineering behind the parts and their limitations. This is a great confidence builder, because no plumbing situation you really need a plumber for is straightforward. You want the guy that has the most knowledge and experience that can turn a bad situation into a strong solution for the future. He's got the right parts and the right tools for any job. Great guy to talk to and learn from as he works! read more

Cameron is an honest plummer. Clear and to the point. Got the work done and my plumbing problems are done. I would recommend him.

Cameron replaced a garbage disposal and charged us $375. He insisted on buying the replacement (said he could get it cheaper) and I trusted his judgment, only to find out after the replacement (and a little research) that the model he bought was a very basic one retailing for $80 at Home Depot! So, charging ~$300 for 45 mins of labor + 10 mins of stopping by on the previous day for an estimate = grossly overpriced in my book! read more

*** UPDATE 1/11/16 *** Bumping up review to '3 star' (average): got a message from Cameron @Better Plumbing. Explained that he's been tied up with a big contract job and didn't feel it fair to take time from a paying customer to respond to my problem. While I fully understand the situation he was in, I do think there were better ways to juggle current and potential new business. The point is moot at this time as, while Cameron didn't resolve my issue (Allstate did that), the effort he made to explain at length what was keeping him from getting back to me at least shows some consideration and customer service. I can't rate him for his work, as we didn't manage to conduct business, but I can rate the effort. **************************** Sorry, got nothing positive to say about "Better Plumbing", and I don't like to write negative reviews. I called 2 plumbers on New Year's Eve before noon. NYE is not a holiday, but many people knock off early. I get that. I got a sluggish-to-respond machine at 'Better Plumbing' and left a message. Never got a call back. I figured they'd be closed New Years, so not too surprised they didn't call. Called again on Saturday around 1:30p. Left another message. Never got a call back. The same with the 2nd plumber (leaving same review for them given the same poor performance). The fact that I had a significant leak (about 0.5gal/hr) and requested in my message at least acknowledgement of my call didn't gain me anything. I found another plumber (Allstate) who called me back within 15min of leaving a message and had guys at my house 1.5hrs later shows some plumbers understand business (and will get a great review). Sorry 'Better Plumbing', but based on this experience, I think you should be "can do much better" plumbing. read more

Better Plumbing has been my plumber for over 25 years. He has replaced my water heater, sinks, toilets, even yard sprinklers. He is professional, knowledgeable, fair, honest and does the job right. Anything he has replaced has been maintenance free! He does it right the first time. He has come in the middle of night and in the middle of rain storm! He fixed all my problems and left the place sparkling! He is conscientious of his surroundings, keeps a neat working environment and goes that extra mile you just don't get these days! I love him! I'll never call anyone else! Bravo for Better Plumbing. I highly recommend you call Better Plumbing, for all your plumbing problems! With Cameron you know it will done w the highest quality products and the most experienced plumber in this part of California! read more

If you are going to hire someone to unclog a drain problem or to push a debris down further in the sewer line, call someone else, if you are going to hire a Plumber, then hire Cameron at Better Plumbing. I had Cameron come out twice. If he's so good, why didn't he fix it the first time? First time was July 4th. I came home from work on July 3rd, amped about the long weekend. Get home, use the facilities, gurgle, blurp and poop. The toilet won't flush properly and water is starting to come up from the bathtub and shower drains as well. Most other Plumbers have away messages saying they're out of town or not working, leave a message, Cameron was the only Plumber to call me back in a couple hours, try to diagnose the problem over the phone, then said he would cover over after his other job on Independence Day. Seriously? Who wants to work on July 4th? Cameron came and walked through the premise to diagnose the problem. He explained every step, on what the approach was to see if the problem was temporary or persistent. His work ethic does not involve upselling services that I may not need, so he explained that he'll look at the problem, solve it (snake via roof vent access), and if that works, you never have to see him again (something he preferred oddly enough). However, after fixing the problem, he did mention that there was something funky that the previous owner did when adding a second clean out access that the pipes weren't mated properly. So chances are the problem may come up again, but if this cleaning solved the problem, great. If not let him know and he'll come out again to troubleshoot the problem with more fancy toys. A month and a half later, I notice more slow drain problems, and have him come out again, this time on a Saturday. He remembers what he did last time and walked through what he had done, and intends to do. This time, since the problem was persistent, he snaked the problem, then sent a camera down there for a visual inspection. It was pretty close to what he (now I) was fearful of, and gave a full assessment of the problem and options to fixing it depending on how long I was planning to live at the house. It can be fixed with a band-aid or replaced entirely for another 20+ years of reliable usage. His prices aren't as competitive as other uncloggers, but seriously, you're paying Cameron to do more, 1) FIX the problem, 2) educate you on residential plumbing, and most importantly, 3) do it CORRECTLY. Don't take plumbing for granted, you don't realize how important running water and how to get rid of that running water is until you starts filling up your toilet/tubs. Oh, Plumbers that don't work weekends, unfortunately, do not care enough about their customers. You don't poop M-F only. Lastly, thanks Cameron (and Eric)! read more

quick fast and friendly,called better plumbing and Cameron called back with in 15 min. told him my problem and with in 20 min. he was at are mobile home and 30 min.later my problem was fixed plus a lesson on basic plumbing problems. read more

Cameron is GREAT. If you need a plumber I highly recommend this place. Cameron is knowledgable, friendly, and proactive in helping us with the problems. I am a landlord in Milpitas. I called him for a broken faucet, clogged toilet, broken dishwasher. He came out the next day, fixed the faucet and dishwasher, and found a construction defect with the toilet plumbing. So guess what he did - he showed me how to deal with the builder and get a warranty claim. He got on a conference call with me and the builder, and also wrote a detailed documentation so the builder will have no excuse but to honor their warranty. Thanks to Cameron's experience in dealing with this builder and this type of problems, the builder is now very cooperative. read more

We had previously used Cameron of Better Plumbing so when the emergency water break at the meter occurred we called him again. He was quick to identify the problem and repaired it. It was a difficult situation as the water to the home had to be turned off for a couple days. He spoke with the owner of a neighbor property and got permission to hook up a hose from nextdoor to our property using a hose and special connection that he had. It helped greatly by being able to use basic water needs such as toilet and shower with the temporary hookup. The problem was quite difficult as tree roots had surrounded the water meter and made it difficult work. We would highly recommend him for any plumbing work needed. read more

We came home at 6pm to no hot water pressure. We called Better Plumbing and Cameron walked us through how to fix it ourselves for over 30 min. We had to call him back several times. Each time we tried to repair it, we were unable to. We scheduled an appointment and he came out within an hour. He quickly diagnosed the problem and efficiently repaired it. Thankfully we can all take hot showers tonight, while he was here we asked him to looks at a toilet that was giving us problems. He looked at the toilet and replaced the part. The part that he installed was only part of the problem, turns out we had a defective pressure tank. Cameron replaced the pressure tank under warranty and got it all done in one evening. If you need a plumber that will help you when you need them, Cameron at Better Plumbing is the company to call first. His craftsmanship and quality parts make him able to tackle any problem that you have on your home. Next time we won't bother to call anyone else. Better Plumbing is the company to call first because their work lasts! I am happy with the results, and feel appreciated as a customer. Cameron really lives up to his total customer service guarantee! read more

Excellent. I recommend Cameron for all your plumbing needs. He is good at work and on time.