This a regional chain in KC. Lots of interesting flavors. One scoop is plenty. The ice cream is…read morevery thick. Two boys with no personality were working the counter. Need some lessons on politely engaging with customers. Even with younger customers and pretty girls, they acted very uninterested

Ice cream is super thick, if that's something you like. Very creamy and a bit heavy. A small goes a…read morelong way. Milkshakes, cones, cups, everything's available with lots of fun flavors. I tried the peanut butter milkshake and it was super sweet. Servers are kind and will let you try any flavor you'd like. Fun indoor and outdoor seating with sports themed decor! Enough seating for big parties to enjoy a good time.

This is my new go-to ice cream shop, hands down! The ice cream is perfectly creamy, with excellent…read moreversions of many popular flavors, as well as some others that were fun and unique. I also noticed that they have multiple gluten free options (do note that there might still be cross contamination from being in the same case as others with gluten). The cone selection was also nice! Service was excellent, and the space had a great atmosphere. The indoor seating looked comfy, but we decided to eat outside this time around and really enjoyed it. Even though they're next to a big parking lot, there's landscaping that helps the patio feel more comfortable and enclosed. Everything was also very clean and tidy, and I appreciated that the outdoor chairs were easy to move while still being sturdy and wide enough to sit in comfortably (for reference: I sat in the black metal chairs and I'm plus size, specifically a women's 2X in most brands). In the future I'd love to come back and try one of their ice cream flights with some friends. Ultimately this is a great spot for a hang out with friends or family, and would be a great spot for a date too!

Great ice cream, really difficult service. Snobby Overland Park high school seniors clock watching…read moreand doing everything but being courteous. Hire better people. The truth is, the ice cream is really great and they deserve a better review. So hire better people, and it would be worth returning.

Betty Rae's has such unique and delicious ice cream options. Even though it was a freezing day in…read moreKansas City, we couldn't miss this stop and we were glad we didn't. This day they had both ice cream cases full of different option because of their seasonal changeover. The staff member was so patient and friendly with her joy to have us try all the flavors we were curious about. I settled upon a scoop (albeit large) of a unique sweet vanilla type ice cream of fresh blueberries and strawberries with a yellow cake mixed in -- sooo good. My husband got a brownie sundae and loved his, too. I must say that you HAVE to get the waffle bowl because it was the best we've ever had...it's a dessert on its own. Wish we had one of these in our state!

What beautiful Friday afternoon in February where it calls for ice cream! It's been a long while…read moresince we've been to this Betty Rae's Ice Cream. The young lady working was very nice with a welcoming smile. We tasted a few flavors before setting on the delicious s'mores for me and salted caramel for my husband. Both were very good, but I think the s'mores was better This location is looking a bit tired and needs a refresh.

Any custard/ ice cream place that has cake batter as a flavor gets my business, just so happened…read morethat the people working were really nice and accommodated us even when we arrived right as they were about to close, custard was great and the flavor and additives were amazing, looking forward to coming back

I used to come here when I was younger and it still holds up! I love this frozen custard and all of…read morethe different options they have. They're on a chalkboard but have everything in it under each. There were 2 teenager boys working and had a lot of orders but we still got it quick and was yum.

My daughter and I's go to Ice cream spot!…read more Betty Rae's is always so cozy and the staff are always very nice, answering questions and always recommending you taste something before buying if you're unsure so that you can walk away happy with your order. The ice cream is always delicious and so are their floats and shakes. We will continue visiting!

We tried out this Betty Rae's location since we were at a playground nearby. The service was fine,…read morethe atmosphere was quiet and the restaurant was generally clean. The flavor of this store didn't seem as flavorful as the one in Merriam that I like the most. I typically get the same flavors. My husband said his strawberry was great and the kids likes theirs.

Yeah.... I just don't like this place. The service is terrible and the ice cream is awful.read more

Really good ice cream! I love that it's homemade and not just store bought and sold out of a cute…read moreice cream shop. Staff was friendly and attentive. Plenty of indoor and outdoor seating. This place is definitely worth a visit!

This store is in the Crown Center, straight in front of the center area. It is for take out only…read more They have some fun and colorful stuff around the store like giant cone ice cream and latte cup statues. They have several items in the menu like lattes, hot drinks (mocha), shakes, malts, floats, smoothies, tea, frozen custard and of course ice cream in many flavors. There are plenty of toppings available too like m&ms, gummy bears, and sprinkles. Most items come in L, M and S sizes, prices range between $3-$7. It is very popular with the visitors. During middle of the day, lots of adults and kids line up to get their drinks and treats. When we stopped by, there was no line, so we got to order the vanilla sundae with chocolate sprinkles right away. The friendly staff member handed us the cup in a minute. The ice cream was excellent, very dense and creamy. Chocolate sprinkles were soft too.

The custard and toppings and combos were tasty. We had the "concrete" with peanut butter, heath and…read morepecans and a vanilla custard cone with sprinkles. However, the staff were not friendly and a little rude. We didn't ask for much and they just didn't seem happy to be there. They were also a stingy with the sprinkles.

Service was great. Outdoor space is fine. Didn't see any tables, but there is seating…read more I got the James Brownie Funky Jackhammer small. Overall, it was tasty but there was a peculiar taste--maybe the peanut butter is a brand I don't know? Not a deal breaker, I might order it again. Slightly extra soft for a custard, but it is kinda warm out so, perhaps that's slightly at play. That said, at about $7 plus tax for a small, I'd say it's pricy.

This place is always hopping when I come in. The parking lot is a bit crowded but it's worth it for…read morethis soft serve! My favorite thing on the menu that I have tried is the blended cream soda, I believe they call them old fashioned freezes. You can choose whatever soda you want to be blended up in them but I always go for their cream soda on tap! We also tried out the seasonal apple pie concrete, I was excited because it's baked daily but the concrete has a bit too much pie crust for me and not enough apple. Overall bbe prepared to wait but you won't be leaving unhappy.