I had Junior help me fix a body work alignment problem, they took care of it on spot, can't speak more positively about them. Thank you so much. read more

BEWARE PRICE GOUGING My bicycle made a quarter size dent on a chauffeured Mercedes. After exchanging insurance information, the driver said he would get an estimate from Beverly Coachcraft since they've been going there for 30 years. The $7400 estimate was declined by my insurance company. Crown Coachworks estimated the repair cost to be $800. Yes, I screwed up letting by carelessly letting my bicycle fall on a luxury car, but come on...the penalty is disproportionate to the crime. A minor dent like this would be considered normal wear and tear upon vehicle lease return. read more

Beverly Coachcraft - Body Shops Near Me - Los Angeles, California

Beverly Coachcraft for the win! Brought our early 90s Porsche in for some dent repair and general freshening up. Some work was covered by insurance and some was additional work we wanted done at the same time, paid for out-of-pocket. Just got the car back and we are so pleased. The prices is quoted were the prices at the end. Loads of updates during the process, they kept us info'd and in the loop. Good work, good communication, and good people. read more

Terrible place and very overpriced. When I went to pick my car up after not getting any work done due to their price gouging and trying to milk both the other person who hit me car insurance and me for money. They gave it back to me covered In green marker writings all over my car. read more

Was taken care of incredibly well when I took my EQS here for a repair. They sorted out the rental car, paperwork and handled all communications with the insurance company of the person who ran into my car. Repair was flawless and they also made sure to calibrate all the new sensors at Merceds Benz. Everyone I talked to over the phone and in person at Beverly Coachcraft was super helpful and always had the answers I needed. read more

My main experience comes from the quality and care of the only Mercedes-Benz certified shop I trust from first hand experience for well over 15 years but also that they have shown same top notch quality and attention to detail for other brands. I trust no other body shop with my personal vehicles and only will refer loved ones and relatives to these guys until they prove to me that there could possibly be a better option in the greater los angeles area than Beverly coahcraft. Brian , Brian and Ruben are as good as it gets when it comes to customer care and quality of work read more

I was rear ended in a parking lot and took my car in for an estimate. They buffed the scratches out on the spot and made it look brand new again. They were the nicest people and very professional. I will always go back to them. Highly recommend. read more

I brought my BMW in that had damage from a gate closing on it. I was immediately greeted, the car assessed, and treated so respectfully. They did an amazing job buffing the paint and touching up areas that were affected - and at NO CHARGE to me!!! I am so appreciative of everyone there! I highly recommend Beverly Coachcraft. read more

This is my second time coming to Beverly Coach Craft and they never let me down! I brought my car in after being side swiped, Rueben was attentive and made sure to communicate all the steps as they were happening. I never had to worry about what was happening or a turn around time, they made sure everything was done in a timely manner. There was minor damage to my window when picking up the car and Rueben immediately ensured we get it fixed under repair warranty. He expedited the part to arrive and had my car ready same day with a complimentary wash. Beverly Coach Craft takes pride in its work and everyone working there cares deeply to ensure every customer is left satisfied! read more

I can't begin to tell you how amazing the service is at Beverly Coach Craft. They've made some of the most stressful times in my life, easy and simple. Brian Urban is the man! I didn't have to lift a finger. He started a claim and got me into a vehicle in under an hour. They are extremely detailed oriented and excellent communicators. I just picked up my vehicle and I can honestly say it looks better than the day we got it. Thank you to Brian and the rest of the Beverly CoachCraft team!!! read more

Beverly Coachcraft - Body Shops Near Me - Los Angeles, California

Very professional; very competent; very courteous! Great team of estimators and repairmen with quality from the top down. Just when you are so miserable about needing to get your car repaired, bringing it to Beverly Coachcraft will brighten up your day! I hope never to need them again, but when I do, they will absolutely be my first choice! read more

Brian and Omar were thorough, thoughtful and kind. They made me feel like a well appreciated customer. They offered a free option instead of pushing for a sale. I'll definitely come back when it's time. Thank you Omar and Brian! read more

Ruben Mauleon supervised the exceptional repair on my c63s caused by someone in a parking lot. Can't thank him enough! read more

This is one of the best body repair places in the city. I have been using them for body work on my Mercedes for years. They are do excellent repair work no matter what the damage. They provide excellent service, work well with insurance companies and are efficient. I wouldn't think of going anywhere else. read more

Great Service from everyone at the office. Junior and Alicia were very helpful over the phone with communication also meanwhile my car was going through repairs. Great work. Super professional. Will definitely take my car back in the future if it needs anything body wise or interior wise. read more

Rear end on Tesla, other party had insurance. Paris Wright and Linda in the office helped me with my situation and kept me informed throughout the process. Brian who checked my car in at the beginning and took many pictures mentioned that some other issues on my exterior would be remedied with the detail process they provide at the end. Oh my gosh, my 2017 Tesla Model X looks brand new. A stain in the windshield was removed that I had tried everything under the sun. And whallla they did it. Rear end stickers were removed for carpool lane but they saved them for me. They actually have expired so won't be placing them back on. Knew this was a great auto body shop as 5 years ago had my AMG G63 wagon painted and it came out great. read more

Beverly Coachcraft - Body Shops Near Me - Los Angeles, California

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Picked up a car here. They literally took the entire car apart and didn't put any of it back. When I asked if they will put it back in the car so it could be towed.. he literally stated "it's not our problem". Will most likely file a BBB against them as well. Ridiculous how some crap people become owners. Even paid them over $6,000. Oh and I should say first they tried to give me a Tesla instead of the Mercedes Maybach... wrong car buddy!!! read more

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If you love your car and it gets damaged, bring it here for repairs. I've brought my car to other body shops and I usually don't get the detailed service and care that you think should be delivered. What they do here is truly a craft. Bryan is the owner and Junior is the manager. They are true professionals. I am really excited they are completing BMW certification so this will be a great place to bring your BMW and M cars. I have an e92 M3 and she was hurt. Linda took my call and was very friendly and helpful. I brought my car in and from there Bryan and Junior took the best care of me and my M3. I am very particular of my car and the repairs and the attention to detail was on point. They use OEM parts as all shops should but don't. Needless to say my car was looking back to factory standards from top to bottom. Their work is so clean and detailed. Their passion for their craft shows in the end. No short cuts, no cutting corners, no BS. I hope my car doesn't need anything else, but if it does, it's coming back here. Why worry and be unhappy about the finished product. You can trust this team. I do. read more

Made an appointment to come in and get a quote for a very minor repair I needed and the team was extremely accommodating and got the repair done within 20 minutes. They even polished my car! Truly couldn't recommend a better repair shop. No rip offs here and everyone is very friendly, accommodating and quick!!! They go above and beyond. read more

Originally selected this luxury body shop because of its high ratings, and everything was off to a great start upon arrival and til dropoff of my vehicle. I decided to have them order the parts to my Tesla before I dropped it off in order to minimize the time without my car. Once they recieved all the parts I dropped it off and it ended up taking over a month to finish the repairs! The worst part was the serious lack of communication. I called several times without a response from my representative. The quality of repair and care for my vehicle saved this review, but the lack of communication and time it took almost ruined my experience. read more

Ruben helped repair my cla250 after an accident- he was able to quickly source a few parts and gave me a great discount on the price. Thanks so much! read more

Wow I can't believe how great my experience was at Beverly Coachcraft. I came in having knocked my front bumper out of place on a parking stop, they fixed my car for me in 15 minutes, free of charge. Omar was so wonderful and simply just gave me an easy and quick fix out of the goodness of his heart. Absolutely recommend taking your car here, they'll take care of you and do everything they can to get you fixed up and not ripped off. read more

The best experience ever got my car fixed, perfectly and I did not have to worry about anything. I had an amazing experience with Brian, if I ever need any bodywork done to my car in the future, I will only take my car there to Beverly Coachcraft. Thank you for having friendly and kind staff that are very efficient. Brian kept me in the loop during the whole process. read more

I was referred to Beverly Coachcraft by a friend of mine in the industry who spoke highly of them. I needed body work done on my Porsche Macan. I was able to bring my car in and get an estimate rather quickly. Fast forward one month, three emails, and a phone call later, I think I can safely assume I have been ghosted. read more

Beverly Coach Craft is the #1 body shop for Mercedes! They top the charts on both flawless repairs and excellent customer service. They went above and beyond this week for me after I backed up over a cement parking stopper with my front bumper. I was sure I'd need a new bumper but they were able to reattach it with a bracket - in just 20 minutes and for FREE (thank you, Paris!). They've done excellent work on my cars over the years and the only shop I call when I need repairs! read more

The team at Beverly Coach Craft Auto Body did a great job repairing my Mercedes-Benz C3 hundred

Beverly Coachcraft are an A+ business. They got us in with in 24 hours of calling and helped us repair a small front bumper accident on our new Tesla! They were honest and offered the reasonable solutions so we could decided what was best for our car and budget! Kind and personable staff, very professional and trustworthy. Highly recommend! read more

Brian and crew went above and beyond to get my Mercedes SUV back to its pristine state after my accident. Brian was such a good liaison between us and our insurance company. The car could have been totaled out and we would have lost it if Brian hadn't done due diligence. Add to this that he is the nicest guy; genuine and professional. I have started recommending this business to my friends. We are beyond pleased with our experience. And so happy to be driving our beautiful car again. read more

If you need body work done on your Mercedes, these are the guys to go to! Not only is their work impeccable, but the office is well run and ready to help/schedule you at your convenience. Special shout out to Brian U, Junior and Bernie who went the extra-distance with our grill that had come off our car and worked their magic to get it put back on in a flash--couldn't have been more helpful, considerate, and out-going to make it an overall terrific experience. read more

Absolutely the BEST. Kind, polite, knowledgeable staff. Great service. I've gone 3 times for various repairs and each time my car was completed on time and at a fair cost. Coachcraft takes the sting away from having to fix your car. I always leave in a good mood. Thank you Brian and Bryan and to everyone. Best Brooke read more

Do not take your car to this shop after an accident. They gave my daughter an estimate for $9,000 and my daughter told them to proceed with the work. My insurance company said to transfer her car to one of their approved shops. The owner lied to my daughter and the insurance company and said he had already taken the car apart and started fixing it. My insurance company does virtual inspections, but he insisted on an in-person inspection which caused a 4-day delay; then he was sick for three days, all the while charging a whopping $400 per day for storage fees. He called my daughter and told her to get it drivable, would cost $15,000. The car was never fixed, and he held her car hostage for $15,000, most of which was storage fees. He demanded a cashier's check or EFT for the balance due. My daughter got in the car once it was towed home and it was driveable! Steer clear of this shop! read more

I brought my Merc over to Beverly Coachcraft due to an unfortunate fender bender. Brian Urban (Mgr) was very helpful and very professional. He took care of all my needs and gave me timely status of where my suv is currently staged. I can't say enough good words for Brian U for all of his assistance and guidance throughout my process. My Merc came out looking just as if it rolled out of the factory. If ever you need any body repair, please do not hesitate in reaching out to Beverly Coachcraft (Brian Urban). Thank you Beverly Coachcraft Staff for taking care of my suv. Ms. J read more

Went to Beverly Coachcraft to get my wife's SUV repaired and hands down they were the best! Brian Urban helped us from begin to end and throughout the entire process he was extremely patient, polite, professional, knowledgeable, and helpful. When we got the car back it literally looked like new. Absolutely great customer service and great repair job! Would highly recommended them to all my family and friends. read more

DO NOT COME HERE! The worst customer service I've ever encountered. My vehicle (c300) was held hostage there for four months and when I received the car at needed a new battery. Which the shop denied being their fault. If there's one thing I can say is stand very clear of this shop! read more

This is my second, updated review on Beverly Coachcraft in West LA. I have brought my car in two times since my last review over two years ago which also got 5 stars. I just want to say that they are still great! Both times, Junior helped me. He's amazing! Junior was very professional, friendly (with a great smile!), and helpful. He knew exactly how to fix my car both times and my car looked great! They do quality work. This is an honest business. I recommend Beverly Coachcraft to my friends and anyone who is looking for a good, honest body shop. Thank you, Junior! read more

Beverly Coachcraft is the only place to take a luxury car to be repaired. they are honorable, quicker than most places and very good at locating parts. the will fix your car correctly. You only see the best cars in LA there and I saw lots of MBZ and Teslas, but they work on all sorts of other luxury brands . "Jr "was my coordinator and he was excellent. always gave me up-dates and the car was delivered to me repaired on time. I will only take my car to this place because they have a stellar reputation and lived up to it! A very picky friewith a Tesla told me to only trust this place to repair my damage and he was correct. read more

My 2006 E350 was damaged in an accident on the 405 when a guy lane changed into me, impacting the rear quarter panel and door on the right side. I was referred to Beverly by Armound Loukasians at WI Simonson in Santa Monica, who services my car. He recommended them highly for quality of work. Beverly specializes in Mercedes Benz, BMW, and other high end vehicles. The day after the accident, I took the car in for an estimate and was promptly taken care of by Tom, who did thorough job of assessing the damage and estimating repairs. After waiting over 4 weeks for settlement of the claim from the other guys insurance, Anchor General, I received a low ball offer which was less than half of Tom's estimate. I took the car into Beverly and they handled the rest, negotiating with the insurance and obtaining the necessary supplements to complete the work properly. My car has been restored to original condition. I am very pleased with the service and quality of work. Highly Recommended! read more

Beverly Coachcraft - Collision repair - Body Shops Near Me - Los Angeles, California

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Beverly Coachcraft was who I contacted when I got hit a few weeks ago. Tim Siegel was not only extremely customer service oriented but also an absolute pleasure to work with. He took care of my every need regarding dealing with the insurance adjusters, carbon fiber vendor, and even getting me a rental car. The work was top notch, the paint was beautifully matched and you can't even tell it was a new bumper. All the rear sensors work again and the carbon fiber is pretty much flawless. I will definitely recommend Tim and crew at Beverly Coachcraft to any of my friends that need body/paint work done. read more

Beverly Coachcraft - flawless paint work - Body Shops Near Me - Los Angeles, California

DO NOT under any circumstances use this shop if your vehicle is possibly a total loss. They held my customer's car for 2 months, after we had authorized repairs and then billed us $300/day for the 2 months that they were supposed to be repairing it. $20k! and we wonder why rates are so high in California. This is illegal and fraud!! read more

These unprofessional people made my husband who drove our Saab in for an estimate because the man who hit the car sent him there wait for AN HOUR for the estimator only to tell him that they only work on Mercedes. What jerks. read more