Our experience with this coordinator was a nightmare. The wedding cake never arrived because she failed to follow up with the bakery--an elementary responsibility she simply didn't do. We had ordered a beautiful tiered cake with a customized topper, and because of her negligence, it never showed up, ruining an integral part of our wedding. My wife was on the verge of tears on her wedding day because of this avoidable failure, and this is a wedding memory we will never have because of her. When confronted, the coordinator denied receiving the information, and after we showed proof, she blamed being "overwhelmed" by emails. If a coordinator can't manage communication or follow‑through, they simply should not be coordinating weddings.
And the cake issue was just the beginning. The ceremony arch was left incomplete, with only one set of the drapes used despite us providing three. She didn't even put up the arch herself--despite it being her responsibility, which we confirmed via phone and message prior to the ceremony. Instead, the florist's assistant had to set it up. I even took a photo of the arch on the day of the wedding and sent it to my wife, who immediately replied asking that it be fixed with the drapes and décor we provided. When I showed that message to the coordinator, she said she would "fix it later," but never did. The décor we paid for wasn't used, the aisle runner was never placed, chairs were set so far back guests couldn't see or hear (which I had to correct her to move to the appropriate location), and the lanterns we provided were handled with zero attention to detail.
To make matters worse, she didn't even take down the ceremony arch after the wedding--something she was explicitly responsible for. Instead, my wife and I had to come back the next day and take it down ourselves when we should have been relaxing and enjoying the first day of our marriage. That level of negligence is unacceptable for anyone claiming to be a professional coordinator.
Worst of all, our florist had to call my wife on the morning of the wedding while she was trying to get ready because the coordinator never sent her the timeline. That failure alone shows a complete lack of professionalism and basic competence.
We repeatedly had to step in and fix her mistakes because she didn't handle even the simplest tasks. If you want a coordinator who is organized, reliable, or even minimally capable, look elsewhere. Hiring her caused more stress than it prevented, and we regret trusting her with our wedding.
After the wedding, we contacted her to discuss these issues in hopes that she would offer an amicable solution, but we never received a response or any attempt at resolution. read more