Wow, what a cool little bag shop! I've heard about Tom Bihn for years from a friend who's a huge…read morefan of them, but had never had the chance to visit their tiny Seattle showroom until recently. It's literally located inside of their production facility, where industrial sewists are working hard to create these resilient bags. As an amateur bagmaker myself, I can see the work, thought, and details that are put into each bag. And while their prices are high, the craftsmanship is worth it. They use extremely quality materials, and add extra touches that make these bags perfect for travel. For example, many of the bags have a brightly colored interior so things are easier to find. Thoughtful pockets abound, too - from water bottle pockets to tiny spots to slip your passport or other important documents. I'm excited to report that I finally dove in and bought my first Tom Bihn (a cafe bag for my upcoming vacay) - the hardest part was choosing a color, as there were so many options available. Can't wait to use my new bag, and I'll 100% be back again (or maybe online) to get a companion piece as budget allows. If you're into bags, this is a cool place to visit. Heads up: due to the shop being open to the factory floor, masks are required in this store so be sure to bring one along.

Even though the price is high in comparison to the same bags, the…read more material used is superb! Bags are made in USA and well constructed.

We live in an apartment which means limited ability to store all the gear I want. We _really_…read morewanted to get a rooftop tent but that seemed unlikely without a garage. On the off chance, I googled rentals and discovered Cirq available here in Seattle. The roottop tent rental is a bit different than all the mail order gear they offer in that they install it locally. And it could not be a smoother process. After reserving on the website, I worked with Jason to set up a time that would work for me. He came to our apartment to install before the camping trip and then remove the day we got back. It couldn't have been easier, even on the hectic July long weekend! I'll definitely be renting again!

I think this business might have shut down? They ghosted me on an online rental I ordered. No…read morecommunication about the order past the confirmation, no response to emails, phone goes straight to voicemail. Left me scrambling to get camping gear right before my trip!

HORRIBLE CUSTOMER SERVICE! Bought boots that FedEx and KI2 claimed were delivered. No boots. They…read moreboth pointed the finger at each other so we stopped payment (no product = no money). Tried to call K2 to actually buy them again and asked for the original price to bo honored. original person said he understood but had to put us into his supervisor. Supervisor Shelby was completely unhelpful. She said she was the highest authority and no one would approve that price. Ridiculously unhelpful. NEVER TRUST A COMPANY WHO WILL NOT ACTUALLY DELIVER THEIR PRODUCTS YOU HAVE PURCHASED TO YOU!!!

Never trust their advertisement. We bought our son 2022 Honeybadgers. He used them a handful…read moretimes and we brought them into Evo, the even associate acknowledged that they could see that it is a delamination. Now Alex at Line is now telling us it is not a manufactured defect even though we know it is. Buyer beware this company does not stand behind their warranty claims! We have always been a K2/Line family....not any more. You should be able to trust by Skis and be able to use them more than one season. Now we are unsure if we should even buy through Evo, because we are now out a set of skis with no follow up.

Appreciate Patrick's help as a new bike owner! Thanks for the honest and informative help :)read more

This shop is so great. They can fix up your ride or set you up with a great used bike for a fair…read moreprice. They also have youth programs that allow kids to earn a bike! When buying a bike here they will likely present 3 price points. They need support to keep it all going, so if you can afford it, pay a price that's not the "Community " minimum price point.

Finally made contact with them and it looks like I'll be able to fix my tent with replacement parts…read moreand some video help on how to do it. But frustrating that it took almost a month after my warranty request submission to move this forward.

I didn't catch his name but the guy working there was super helpful, kind, and an expert at his…read morejob. I had a stripped pedal for an indoor bike and just by looking at it he knew he had the exact pedal I needed, and for only $10!

Unfortunately, when I arrived at Aaron's (from 200+ miles away), his mechanic was out sick. I had…read moreless than a couple of hours to obtain an estimate from Aaron. It was also a very busy Tuesday morning. I do not doubt that Aaron's shop could build the two wheels I wanted for my recumbent trike, but his cost estimate was beyond my financial reach.

I'm pretty unimpressed. I work until 6:30 at night so I had my baby's father picking our child up…read moreand he was late. They slapped me with a late fee and threatened to call CPS because he was late. And for the FIRST time. My child has always been picked up on time with no hassle. The lead lady there spoke very disrespectful to my baby's dad in front of my child. I'm trying to raise up a respectful child and my child's CAREGIVER is being a terrible example of a respectful adult. When my child was picked up his diaper was dirty, heavily soiled and he had a diaper rash. I'm very dissapointed. I will be pulling my son out of this daycare facility and will be looking elsewhere

I was disappointed in this daycare. I picked up my son and he would be soiled. Also got a 75 dollar…read morelate fee so now we they won't give back his backpack. Not recommended.