We had our ducts cleaned and our air-conditioner and heater serviced by Richard and his team…read moreyesterday and were extremely pleased with the service. The team did an excellent job! The receptionist was very pleasant when I called to make an appointment; I had never had my ducts cleaned (sadly) and she quickly had Guillermo call me with a quote. I also really appreciated the text message reminders of our service appointment. I found this company to be very professional. It's so amazing to deal with such pleasant and proficient people!

Guillermo did our annual AC inspection yesterday. Arrived a little late than schedule window, but…read moretexted ahead. Did great job. He and I walked thru check items. No Freon required. First time using this company but will use again. Dave K was responsive and service rates were better than local competitors.

The crew that worked on our equipment were very knowledgeable and explained things to us in terms…read morethat we understood. After past nightmares they were a breath of fresh air. I highly recommend this company for your refrigeration and air conditioning needs!!

WOW! FIVE STAR SERVICE here on Labor Day, no less!…read more On Sunday, Labor Day weekend, our central air just shut off and the thermostat went dark during the as-advertised heatwave. I called my regular HVAC folks who are an hour south of us. I really like them and they've been great. They returned my voicemail, a few hours later, but the news wasn't good. Even after calling guys in from vacation, they just couldn't get to me. And, of course, we had some dear friends from out of town spending a rare weekend in our home. So, I poured through Yelp, Google, and my own address book and reached out on Sunday to anyone and everyone HVAC I knew. Couldn't locate a soul that could come out while we sweltered. A tech from our regular company was kind enough to text me some possible solutions, which we tried to no avail. We needed a tech at the house to troubleshoot. Around 5pm, Tony, the owner of Beyond Heating & Air texted me. I don't remember how I'd gotten his number, but I'd called and left a VM. Tony texted to say he'd just landed on the East Coast and apologized for taking so long to get back to me. He was warm and friendly, but the news was the same. They didn't have anyone on call who could get to me and generously recommended two larger competitors in town. I texted back the next morning and thanked him for the referral. In reply, he said he'd ask and see if one of his techs, Greg, might be willing to take another call on Labor Day Monday. "I can't promise anything. I apologize again. I know it's a heat wave." Within about 10 minutes, we got a call from Greg who was on his way over! Under promise, over deliver. Definitely one of the best ways to make a customer happy and not let their expectations exceed what you can meet. We were a little ecstatic. Greg came and conquered. Within a half hour or less, he'd figured out what he suspected was the problem, and turned out he was right. There was a condensation drain pan that had become clogged and caused auto-shutoff to kill power to the thermostat. He cleaned and tested and will return tomorrow with a small part and our home is now getting cool again. The best part about this whole experience is people. It seems clear to me, that Tony really believes in customer service. He cared about someone he'd never met, someone he'd never worked with. Just a name, just a voicemail. He was an outstanding communicator from the time he was back in cell range. Greg was affable, knowledgeable, and it was a relief to have an expert there so we could stop guessing about what was wrong and how long it was going to take to repair. Nobody loves having to pay holiday rates for a service call, but we're so grateful to have our house at a reasonable temperature again, we'll gladly do so. At first I thought the company name was kind of funny. I chuckled and thought, "What is BEYOND heating and air?" Haha. But now I know. It's PEOPLE. It's people you can count on who really seem to care about people like us who need them. It's an attitude. It's a work ethic. It's the standard of excellence they approach their work with. It's above and beyond the call of duty. You can guess who we'll call the next time we need help. We're beyond happy we found them. Thanks, guys. ~

Ernest came the same day our heating stopped working - a cold rainy day. He fixed the problem and…read morecharged exactly what he quoted. I will not hesitate to use him again. Highly recommend!

Had ongoing problems with or split system AC. It was more of a "Spit System" spitting out lots of…read morejunk and debris. The original installer, Marshall Air, cleaned it once but it didn't help. I tried for a few months to get them back out with no luck. So I researched and found Advanced Air. They serviced both of our AC units, replaced a fan in one, and there's been no problem since.

McCormack sent man to clean my dryer vent. He said he wanted me to have his cell phone number. A…read moreshort time later a section of the vent fell down and I called the number. When the duct had been put back in place, I discovered that I had been given the number of A-1 Appliance. Fraud.

McCormack HVAC recently installed a high-efficiency Samsung HVAC unit at our residence. It was a…read morechallenging installation and the McCormack team did a great job meeting the challenges as well a promptly returning to our residence to fine tune the system. We highly recommend this firm.

I had to search a bit to find a Santa Barbara local furnace repair company and I'm so lucky I found…read moreJ&J. I asked them to come and service my furnace. Nothing was obviously broken but it need a checkout and some duct work. Mission accomplished! Jeremy (one of the J's in J&J) was friendly, outgoing, on time (or called/texted with updated arrival times), and knowledgeable. His prices were competitive. An interesting tidbit of information about him is that he is a certified chimney sweep as well! Who knew that was a thing? I will definitely call J&J again should I need help with my furnace or AC.

Based on the existing 5-star reviews, I called J & J Heating to give me a quote for closing off a…read moreheating duct before my kitchen remodel, and for an opinion on my gas fireplace insert. Jeremy came out and cleaned my fireplace insert, so it now looks almost new. He told me what I could do to make it work better for me, and he also checked out my heating system, including inserting a new filter. Jeremy is one of the nicest service providers that I've ever had at my house! Given that I am in the process of collecting bids for my kitchen and bath remodel, Jeremy also provided me with the names of contractors whom he recommends and has worked with. He will be following up with a quote for the additional heating system and fireplace insert work. If you need anything done to do with HVAC or a gas fireplace insert, look no further and call J & J now!