--- Review for Bill…read moreBarret I rarely leave reviews, but I need to warn anyone considering hiring Bill Barret. He was brought in to install a new AC system for the commercial building where my office is located. He made repeated promises that everything would work perfectly. That did not happen. After he "fixed" things, I now have little to no air coming out of my vent--while every other office in the building has functioning AC. I run a business that requires windows to stay closed for client privacy, and a comfortable, quiet environment is non-negotiable. Bill was fully aware of this. Because of the broken promises, I've been forced to buy several devices just to keep the room tolerable. They're loud, disruptive to my clients, and eating into my business. I've sent him multiple messages trying to get this resolved. He told me he'd replace the thermostat, told me he'd fix the vent, told me the new system would take care of everything. Instead, I have an unusable space and a strained relationship with the property owner that was previously good. Nothing was followed through. No communication, no accountability. If you value your business or your sanity, be very careful here. I wouldn't want anyone else to go through this. ---

Barrett AC was excellent from start to finish. I personally worked with Bill & Gricelda and they…read morewere incredibly responsive, professional, and great communicators throughout the entire process. If you're looking for quality, reliability, and outstanding customer service, look no further. You'll be in great hands with this company!

The crew that worked on our equipment were very knowledgeable and explained things to us in terms…read morethat we understood. After past nightmares they were a breath of fresh air. I highly recommend this company for your refrigeration and air conditioning needs!!

WOW! FIVE STAR SERVICE here on Labor Day, no less!…read more On Sunday, Labor Day weekend, our central air just shut off and the thermostat went dark during the as-advertised heatwave. I called my regular HVAC folks who are an hour south of us. I really like them and they've been great. They returned my voicemail, a few hours later, but the news wasn't good. Even after calling guys in from vacation, they just couldn't get to me. And, of course, we had some dear friends from out of town spending a rare weekend in our home. So, I poured through Yelp, Google, and my own address book and reached out on Sunday to anyone and everyone HVAC I knew. Couldn't locate a soul that could come out while we sweltered. A tech from our regular company was kind enough to text me some possible solutions, which we tried to no avail. We needed a tech at the house to troubleshoot. Around 5pm, Tony, the owner of Beyond Heating & Air texted me. I don't remember how I'd gotten his number, but I'd called and left a VM. Tony texted to say he'd just landed on the East Coast and apologized for taking so long to get back to me. He was warm and friendly, but the news was the same. They didn't have anyone on call who could get to me and generously recommended two larger competitors in town. I texted back the next morning and thanked him for the referral. In reply, he said he'd ask and see if one of his techs, Greg, might be willing to take another call on Labor Day Monday. "I can't promise anything. I apologize again. I know it's a heat wave." Within about 10 minutes, we got a call from Greg who was on his way over! Under promise, over deliver. Definitely one of the best ways to make a customer happy and not let their expectations exceed what you can meet. We were a little ecstatic. Greg came and conquered. Within a half hour or less, he'd figured out what he suspected was the problem, and turned out he was right. There was a condensation drain pan that had become clogged and caused auto-shutoff to kill power to the thermostat. He cleaned and tested and will return tomorrow with a small part and our home is now getting cool again. The best part about this whole experience is people. It seems clear to me, that Tony really believes in customer service. He cared about someone he'd never met, someone he'd never worked with. Just a name, just a voicemail. He was an outstanding communicator from the time he was back in cell range. Greg was affable, knowledgeable, and it was a relief to have an expert there so we could stop guessing about what was wrong and how long it was going to take to repair. Nobody loves having to pay holiday rates for a service call, but we're so grateful to have our house at a reasonable temperature again, we'll gladly do so. At first I thought the company name was kind of funny. I chuckled and thought, "What is BEYOND heating and air?" Haha. But now I know. It's PEOPLE. It's people you can count on who really seem to care about people like us who need them. It's an attitude. It's a work ethic. It's the standard of excellence they approach their work with. It's above and beyond the call of duty. You can guess who we'll call the next time we need help. We're beyond happy we found them. Thanks, guys. ~

Mike from this company showed up on time and quickly diagnosed and repaired the problem with our…read moreair conditioning unit water leak. Another company came out first and said they repaired the problem but did not! Next they told us we should just buy a new system. Not only did Don's fix it, we were told that our Carrier system would easily be good for another 10 years. Beware of repair companies whose goal it is to sell you a $20,000+ new system. Highly recommend Don's and will use them if and when we have any issues in the future!

Don's is the BEST and Joyce is the BEST!! I had two other companies tell me that my vintage…read moregravity heater was SHOT and needed to be replaced. Mike took one look and said the pilot mechanism and the gas valve needed replacing. He did so, and now the furnace is working PERFECTLY!! They saved me almost $10K and I'm so grateful!! Don's is the best.

My furnace at home broke down and needed service right away. Came across these guys on Yelp and…read moregave them call. They gave me a competitive quote lower than 2 other companies I called and they were able to set me up for service on my day off which was super convenient ! The technicians were great...very professional and knowledgeable of their work ! I felt very satisfied and comfortable that I was getting my $$$ worth ! After an hour they were able to fix / repair my furnace! Now everything is back to working perfect ! Highly recommended ! 5/5 stars for the amazing service and work ! Thank you guys !

I need AC service right away! This heat we've been having is no Joke. The tech came name Robert did…read morea quick job and was very knowledgeable with what need to be done. I hope it doesn't happen again. But if it does I'm won't hesitate to call these guys again.

The Air Conditioner in my home was having problems getting cold so i needed service . I found these…read moreguys on Yelp and decided to give them a shot! I called them up and they quoted me with a competitive price cheaper than any other company i called. They had availability for the next day which was great. When the technician arrived , he explained what he had to do and in about 30 minutes he figured out the problem and repaired it immediately! He showed me the parts he replaces and now my AC is back up running colder than ever ! Cant thank them enough for the amazing service ! Highly recommend them for any of your AC repair needs !!! AAAA+++

Heater broke and was looking for a company with great ratings and good price. Found this company…read moreand they were amazing!!!! Tech was great and knowledgeable and very professional ! They were able to travel where I was located. They were efficient and got the job done the same day. Now my heater is working great ! Highly recommended for any heater service or repairs ! A+

Issues with my HVAC were quickly identified and I was made aware of a solution for the A/C that I…read moreneeded to augment this systems capabilities. The advice and recommendations were well articulated to me and a solution identified. Cannot speak more highly of this company and the representative technician who helped all at a no cost analysis to my A/C problem. Very best regards and high recommendation to ECONO WEST Heating, Air, & Plumbing Company!

They have taken good care of us in Santa Barbara and our go to for hvac work thanks Daveread more

We contacted Allstar on a Monday after our A/C was going out the day prior. Their response was…read moreamazing. They sent someone out the same day and tried to do the repair, which was so great. Unfortunately, our A/C was shot. However, they quickly ordered our new HVAC system and were able to come out today (Thursday) to install. Within 4 days, we are back up and running. Their team was so communicative and respectful while at our home. Colten was so quick to answer our emails and kept us informed about the status. Jesus came through first day and was so motivated to try and solve our issue but our system was 34 years old and it was time to replace. We will definitely be using Allstar again. Cannot recommend them enough!

We have had Allstar come out to our house 2x now…read more The first time they came out was to service the heater unit in our attic. They found an exhaust leak and repaired it! We had no idea we had a leak and they literally saved our lives! The second time was to move a HVAC vent in our living room. Both times they did an amazing job and were extremely professional! I highly recommend them for any HVAC needs!

I called for annual service. They were very responsive and got an appointment within a few days…read more Everything went well. Will definitely work with them again.

Joe is a treasure to anyone, but especially to someone relatively new (4 years) to Santa Barbara…read morelooking for the "go to" contractor in any particular area. Responded promptly to my initial contact, through multiple visits and calls (I am an engineer) worked with me (lots of knowledgeable suggestions and recommendations but never pushing anything on me) to come up with the system best for my needs. Ended up at the low end of four bids from HVAC contractors. Complete replacement of old HVAC system with state of the art heat pump system, removed all of the old duct work and installed the new system with meticulous attention to detail, making sure everything was just right. At the end of the week, a bit sad to see him go. That's when you know you have the right person looking out for you. I would use SB Heating and Air 100 times before even thinking about looking elsewhere. You can't go wrong here.