1. Beyond the Spa

    1. Beyond the Spa

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    San Jose, CA

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    Beyond the Spa

    4.6 (119 reviews)
    Closed 9:30 am - 7:00 pm

    By appointment only

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    Recommended Reviews - Beyond the Spa

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    Reviews With Photos

    Sarah T.

    Thank you for your reply Darlene. Your response is, once again, dishonest. You NEVER discussed the treatment depths, energy levels, and adjustments made based on each person's unique facial structure, or the use of macro-focused ultrasound and radiofrequency. You very clearly told me in text that you could not answer those questions and needed verification with your boss. You did however spend A LOT of time on explaining the use of a special massage technique that takes away the need for numbing and causes less pain - and upselling me to a bigger treatment plan which would require that I come in every week for 4-6 weeks which is consistent with other reviews on here. You've never seen my skin in person for an assessment - and somehow still pushed such a extensive treatment. That's why I asked those follow up questions in my text message to begin with. To confirm the things that were not addressed. This is in plain text for anyone that is interested to see. While I did expect a response, if I wasn't already concerned with your business ethics, I am now thoroughly concerned with the lack of accountability.

    Entrance
    Laly P.

    I'm beyond thrilled with my Ultra Lifting treatment at Beyond the Spa! My face has visibly transformed--I look younger than my age, and I feel amazing. Darlene truly went above and beyond with her care and expertise. She explained everything so clearly, made me feel completely comfortable, and the results speak for themselves. I can't wait to go back--highly recommend her to anyone wanting real results and a touch of magic!

    Very clean

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    1 year ago

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    Darlene E.

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    3 months ago

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    9 months ago

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    1 year ago

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    Darlene E.

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    3 months ago

    Whatever Darlene is doing! It's working... so just come and try it. My third visit today. I felt so pampered and relaxed. Thanks, Dee!

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    1 year ago

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    7 months ago

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    10 months ago

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    11 months ago

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    10 months ago

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    4 months ago

    This was hands down the best treatment I have ever received. The combonation of rf microneedeling with microdermabrasion is perfect.

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    10 months ago

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    1 year ago

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    6 months ago

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    11 months ago

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    1 year ago

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    Darlene E.

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    7 months ago

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    Darlene E.

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    11 months ago

    Darlene is warm, well informed, passionate about her business! Would definitely recommend her and Beyond the Spa

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    2 years ago

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    Darlene E.

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    9 months ago

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    Page 1 of 3

    Beyond the Spa Reviews in Other Languages

    Ask the Community - Beyond the Spa

    Q: What makes Ultra-Lift HIFU stand out from other non-surgical facial rejuvenation treatments?

    Ultra-Lift HIFU has several key advantages: • Non-invasive: No needles, surgery, or downtime are required.… 

    View All 2 Questions

    Review Highlights - Beyond the Spa

    Eileen is great and committed to her clients and making sure they are comfortable and happy.

    Mentioned in 46 reviews

    Read more highlights

    Flourish & Flow

    Flourish & Flow

    5.0
    (17 reviews)
    1.8 mi

    Jamee is the BEST. If you're looking for a calm, kind and caring doula, which I'm positive all…read morepregnant women are-- look no further!! She was all of that and so much MORE. Being a first time mom with no family around me, nerves and no idea what to expect, Jamee made me feel so reassured and confident. She is knowledgable and patient. Jamee is attentive and answered all of our questions before, during and after delivery. My husband and I still don't know what we would've done with out her. She has the skills and experience to help guide you. AND she made me feel very comfortable in any and all situations, which is so important for this very vulnerable, life changing experience!! Having Jamee at my baby boy's birth made me feel safe and I wouldn't have had it any other way. If I didn't say it enough, THANK YOU JAMEE!

    Jamee was such an incredible support for us throughout our pregnancy and delivery. From the…read morebeginning, she brought such a calm, reassuring energy that instantly put us at ease. She took the time to answer all of our questions (and we had a lot!), and made sure we felt prepared going into birth. I'll also say...I initially thought a doula was only for a natural birth, and I knew I wanted an epidural. Jamee helped me realize that's not the case at all. She supported my choices completely and made me feel confident in the kind of birth experience I wanted. Because of her, we felt confident and grounded, not overwhelmed. She helped us create a birth plan that the hospital team actually complimented, which says a lot about how thorough and thoughtful she is. During delivery, Jamee was exactly who we needed by our side. She stayed calm, encouraging, and completely present the entire time. She coached me through pushing in a way that my husband could never do! I would recommend her to anyone who is looking for an amazing doula. We are definitely going to use her for our next baby!

    Photos
    Flourish & Flow
    You helped us carry out our birth plan including the handling of the placenta and advocating for our birth plan.
    You helped us carry out our birth plan including the handling of the placenta and advocating for our birth plan.
    Even with my baby having cleft lip/palate, the birth was so smooth with no issues. Such a magical experience

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    Even with my baby having cleft lip/palate, the birth was so smooth with no issues. Such a magical experience
    Gold n Glo Aesthetics

    Gold n Glo Aesthetics

    4.4
    (31 reviews)
    1.7 mi

    Becky and Sonia are the sweetest people ever. I went to get my first lip flip done here and I was…read moreso nervous but they made the experience great. I also have a very low pain tolerance but when Sonia did it I didn't feel any pain!

    I don't typically like to leave negative reviews, as I usually focus on the positive and try to…read moreavoid negative interactions or experiences if I can help it. However, I felt the need to share this because it was unsafe and extremely stressful for me, and I don't want others to have the same experience. From the very beginning, when I first tried to set up an appointment, it took a couple of weeks from my initial phone call to actually schedule the first session. During that time, there were multiple conversations with Becky that did not result in an appointment being booked. I repeatedly shared my availability and other details, such as whether I wanted numbing cream, but when we would reconnect it often seemed like the information had not been retained, making the process disorganized and time-consuming. Becky also texted me using her personal phone which added to the lack of professionalism and made communication feel scattered. These early red flags made me consider canceling and requesting a full Groupon refund, but I decided to give them a chance. After my first session, I developed an infection. I waited 10 days to allow my body to heal naturally while cleaning the area diligently and following proper aftercare. When it did not improve, I went to urgent care, where a doctor confirmed it was infected. I had to pay for both topical and oral antibiotics in addition to the cost of the service. Based on my careful aftercare and the lack of healing, it was clear this was not due to my own negligence. I have had prior laser tattoo removal experience with another business and did not have this type of reaction, which made this outcome especially concerning. I attempted to email the owner to inform them, but the email address bounced back, adding to the ongoing communication difficulties. Although Becky was kind during our interactions, the overall experience felt disorganized from start to finish. I regret going through with the first session, given the outcome.

    Photos
    Gold n Glo Aesthetics
    Audrey Hepburn Room-Injections
    Audrey Hepburn Room-Injections
    Audrey Hepburn Room-Injections

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    Audrey Hepburn Room-Injections
    The Watermark at San Jose

    The Watermark at San Jose

    3.4
    (10 reviews)
    2.2 mi

    My father has now lived at The Watermark for one year. During that time, the experience has been…read moreinconsistent--at times acceptable, and at other times deeply concerning. The cost of care is extremely high, and additional fees are added for things that should be basic. If a resident exceeds a certain number of medications, there is an extra charge simply to administer them--despite these being small, routine pills. If staff are asked to ensure a resident showers, that also results in additional charges. Housekeeping is supposed to be included, yet there have been multiple occasions when my father's bedding was not washed, leaving him sleeping in what I would consider unsanitary conditions. In addition, there are many times when I visit and the fronts of the cabinets are covered in greasy fingerprints, as if they have not been cleaned or wiped down in months. After his first year, his rent increased by over $300 per month. The increase is for no other reason than to get more money. Just because you can raise the rent doesn't mean that you should. He hasn't been given more care, he hasn't utilized any of the facilities on the grounds. In fact he sits in his room and just watches television all day. The food hasn't gotten better or worse, he hasn't gotten more care or less. So again a rental increase is not necessary. Compounding this issue, prior leadership sent me the rent increase letter that failed to include the discount he receives, making it appear as though the increase was nearly $1,500. This caused unnecessary alarm and confusion and further eroded trust. There have also been numerous occasions when I have specifically asked staff to please not allow my father to simply sit alone in his room in front of the television all day. Despite these requests, I have not seen any meaningful effort to engage him in the community or encourage participation in activities. This lack of social engagement is particularly concerning and directly impacts his quality of life specifically since he has dementia and Alzheimer's, social interaction is extremely important to help the disease progress less aggressively. Many of these issues stemmed from prior leadership, which I understand is no longer in place. I believe I can personally attest to at least one reason for the high staff turnover. On one occasion, I called and asked to speak with a specific leader. I was placed on hold, and when the receptionist returned, she said she was transferring me. When this leader picked up the phone, she answered with a curt and rude "what," as though she believed she was speaking to the receptionist rather than a family member. Speaking to staff--or anyone--in that manner is completely unacceptable. When I clarified who I was and why I was calling, her tone barely improved. The interaction was unprofessional and left a lasting impression. While the care staff themselves appear to want to do a good job, there have been serious lapses. One example was when my father complained of what was dismissed as a sunburn, when in reality he had a severe case of hives. He later ended up in the emergency room while traveling. When we returned from that trip, we found his bathroom had flooded. Rather than immediately sending someone to clean and sanitize his apartment, staff was told to offer to him in a model room for the night. This was an unacceptable solution. He had just returned from vacation here he was ill the entire time and wanted to rest in his own apartment--not be displaced. We were also informed that there was no maintenance staff on site at night, which is deeply concerning in a facility of this nature. It took an excessive amount of time for someone to come up and mop the floor, and even then, the area was not sanitized--only mopped--despite the fact that it involved toilet water. I have read many reviews stating that appearances can be deceiving, and unfortunately, that can be true. It is a beautiful new building. There has been significant staff turnover, which I believe was directly related to certain members of leadership who are no longer there. Overall, I am cautiously hopeful that with the leadership changes that have been made, things will improve. However, given the level of cost and the expectations that come with it, meaningful and consistent improvement is not optional--it is required.

    Fabulous place. Only 1 year old. Many daily activities like chair exercises, crossword puzzle,…read more bingo. Food is really good. They will accommodate your needs. Lovely garden. You can bring your pets too. Can't go wrong with The Watermark. Employees are nice and very helpful. Very accommodating.

    Photos
    Caring Associates
    Caring Associates
    Billiards & Game Room
    Billiards & Game Room
    Engage VR

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    Engage VR

    Beyond the Spa - skincare - Updated July 2026

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