Salt of the earth folks, one of the last locally owned pharmacies in Central Oregon. Everyone is…read morefriendly and helpful, and the business does a lot for the community. Both the address and map are wrong, it's on Oak Street, right above McDonalds on the north end of town. Please consider shopping here rather than send your money out of town!

Wish I didn't have to give the one star Won't be going back customer service sucks and I don't…read moreunderstand why you would need an ID to return something that you have the receipt for showing that you purchased the item yeah sure if you don't have the receipt I can see or understand but if I have the receipt showing that I purchased the item you guys should return the item

IMO, If you're looking for a pharmacy that doesn't give a Shite about you this is your place!…read more Should you dare to call them because you are out of your meds for diabetes or your spouse just had surgery and needs post op meds, be prepared for "We apologize for the delay and will be with you shortly. There are AT LEAST THREE CALLERS AHEAD OF YOU!" Prepare to listen to this recording for 45 to 90 minutes before realizing that they have no intention of answering. IMO Walgreen's is a useless option and I wish I had chosen a better pharmacy. Do your self a favor and pick a different pharmacy?

I have been coming to this pharmacist for 2 years now and have had to put up.with his arrogant rude…read moreremarks. There are other pharmacies in Prineville I will not come back to him.

These guys are so nice and so fast! They actually answer their phones and I can't recommend them…read moreenough! I'm so glad I switched to this pharmacy. They may not be open as long into the night but it's worth it for their service.

I'm updating a previous one star review. The pharmacy has upped their game. When there's a line, it…read moremoves much faster. In early 2024 I had two discouraging experiences where they were out of a common medications. One time that meant enduring kidney stone pain until they could unpack their shipment later that day. It is now also possible to get through on the phone.

You have to show up at the pharmacy to see if your prescription is ready in this case. It was…read morecalled in on Thursday, and I can't go online and do it via the phone because it just puts me back to the main menu. I even complained to corporate last week about this, and they said it would be fixed, but clearly it's not because today I just tried it again and my only compromise is to go down there which when you're sick, you do not feel like doing

Store 2243 apparently doesn't allow online orders of frozen dessert items even for pickup. I'm…read moredisabled, pay for Walmart Plus and need to have my items delivered. Out of curiosity I changed it to pickup and still ordering of these items is blocked on walmart.com. I called the store and the associate who answered didn't have a clue and hung up the phone. I am trying to buy items for a birthday party and this is not what I am paying for a yearly Plus account for.

They are slowly, but surely going down the gutter. The shop delivery service is not a service at…read moreall. It causes me so much aggravation. They don't do what they say. They don't show up with the groceries. They don't bring half of your groceries with you then they basically say well. The driver didn't take them all and that's my fault now I have to go pick them up. This is just it must be new service cause they were really good before new management get out.

The cupboards are BARE..... seriously, the shelves are totally enpty; even entire rows are empty…read more Are they closing or what??

The pharmacy refuses to answer the phone and I am housebound and cannot drive. Very frustrating…read morewhen I have a question or need to know why my prescriptions aren't ready on time. And when I did ask in person, a pharmacy worker nearly bit my head off with her attitude and answer.

Ineptitude at its finest. My doctor sent two prescriptions first thing this morning (around 9:30…read moream). It's 3:06 pm and they STILL don't have one of them ready. They claim they never received it from the doctor. I drove back to the doctor's office and got a hard copy only to have the doctor show me the confirmation that BOTH were sent this morning. I came back to Sisters Drug and handed the copy directly to them. After waiting in line yet again, the lady behind the counter tells me "they still haven't sent it in." Ummm...I handed it directly to you a few minutes ago!! For the love of Pete?! I know they're busy with a lot going on but how inept are they? You don't remember me handing up a piece of paper literally moments ago?! I asked if they could please rush it as I was supposed to start taking them this morning. I was told it would be at least 30+ minutes. I asked to speak with the pharmacist, a manager, someone who could actually assist me. The pharmacist comes to the counter and says he can put it to the front of the line & the receptionist says it already is. I ask, "the front of the line is still going to be 30+ minutes?" What a joke of an organization. If I had any other choice I'd run there now. Unfortunately, I don't have the means to drive to Redmond or Bend. SISTERS DRUG IS SUBPAR AT BEST. I'd give ZERO stars if I could.

This Yelp listing makes me so sad. The photos are from pre-lockdown times when Sisters Drug was a…read morelovely gift shop as well as a pharmacy. Clearly they don't have the resources nowadays to comment on mean reviews or to modernize their computer system. I am so grateful that they are still in business if only a shadow of what they once were. They are the only pharmacy left in town and they TRY. I have driven the 20 miles to the next closest pharmacy and had the same experience there that Andie C had in Sisters, except that I was left with the choice of driving 40 miles home and back or hanging out in another town with nothing to do but wait for the pharmacists to catch up.

Always helpful and understanding have been here over 10 years wouldn't go anywhere else. Love the…read morestaff. I'm thankful for all there help when I need information and help. Thank you

Pharmacy staff needs to learn customer service. Do not want to help with issues with insurance…read moredenying meds. Will push you away because they have a line. They don't tell you the whole truth or will not provide a solution. Can be rude. Store manager is nice but protects his employees. This is the second time in a week that I have not been able to get my med because of them. Didn't even ask if I a wanted to pay full price. No sense of urgency or concern. If I could rate this place a zero I would.