Friendly knowledgable staff that is quick to take care of you. They are not salesman. They are a staff that makes sure you get what you need . It's great. Same day service on a new chain and they even helped with me derailer issue. The beer is cold and I'll be a regular now. read more

Bicycle Brüstop - Bikes Near Me - Novato, California

I recently decided to stop in this new bike shop when I was down on Grant Ave the other day and I needed some tune-up supplies for my road bike. I was very impressed! The staff was great... very friendly and knowledgable. They took the time to chat with me about life, bikes, products... just genuine people. I bought a few prods for lubricating my bike which were cheaper than usual. I checked out a ride bike for my lady and I couldn't believe how good the prices were for Giant bikes there whichis awesome, definitely going to get one from there. Store was really nice too, clean. Also the owner said they are going to be getting local microbrew beer soon so you can grab a beer when you're there. Personally I think that is a great idea. Overall I am really glad we finally have a cool bike shop in Novato... enough to the point I thought it deserved some yelp love. I recommend to check it out. read more

My bike makes a ticking noise riding on level ground, disappears when going uphill. I decided to take my Marin Larkspur CS3 into Brustop and explain the problem. The mechanic stated that the chain was worn and if I replaced the chain with a full tune-up everything would work fine. So I left the bike and was told it would take a week to repair which I thought was very unusual. I've never had any bike, over many decades of ownership, in a shop for a tune-up for a whole week. I left the bike, wasn't offered a receipt and called 6 days later to be told the bike still wasn't ready. They called me 2 days later to say I needed brakes on the rear, which I didn't but agreed to let them change it anyway. When I went to pick up the bike I took it out for a test run and ended up walking the bike back to the store because the chain got stuck in the 3-1 position. The mechanic went on a rant about I should never use the 3-1 position as it was redundant. (Like now I have these boys telling me how to shift the gears on my bikes which I've own for years. So he forced the chain to disengage. I told him I have never heard anyone telling me to never use the low gear while in the big sprocket in the front gear. It was bullshit. I paid him because I didn't feel this ranting idiot would ever give up his continuous rant over how to shift the bike. So I asked for a receipt. He said he would email the receipt. Next day no receipt, so I called and asked again, still no receipt. Usually when I've experienced this "No receipt" thing its because someone is either stealing from the till, cheating on their taxes or maybe they received a PPP loan and are trying to scam a way into complete forgiveness. The deal with the chain is quite clear, he cut it too short, and now it is unable to make the jump to the large front sprocket. Also the ticking noise that I was told would disappear is still there. So basically they ripped me for $187.00. Avoid this place, unless you are okay with being scammed!! read more

They really have personable service and are focused on the customer experience here. I have never bought a bicycle from them, but visit frequently for small parts and high-end bicycle service. I have been here for two Enve composites wheel rebuilds, Mountain and road, and they have done an amazing job building them up with factory spec tension and spot on trueness. I have also been here for Road/cyclocross, hydraulic disc installation and I have done a bang up job. I have raced road, Mountain, and cyclocross at the elite level for over 10 years and have worked on my own bike for many of those years. I have gotten service and been a customer at many of the bike shops around the bay area. I strongly believe that the true test of quality workmanship is in a custom wheel build. Their attention to detail is some of the best in Marin. No pretense, down-to-earth staff and owners. I would highly recommend if you're anywhere near the area or looking for a great bike shop to frequent in Marin. read more

Local shop, crew is knowledgeable and does a solid tune up. I write because they handled a warranty claim that I would have not known about had they not been on the ball. Not only that, SRAM sent additional parts for the service that showed up after the main part and they called me back in after I had already picked up the bike and completed the replacement parts. They didn't have to do any of that I I wouldn't have been the wiser. Thank you to the great folks at Brüstop. I should add that I didn't purchase my bike there, next time around I may say otherwise. read more

Brought my visiting friend from Sweden there who's a hard-core road bicyclist. He was looking to buy a bike to bring with him to Hawaii. Aaron who took care of us was very friendly and extremely knowledgeable. My friend really liked a bike that also was reduced 35%, but decided not to buy it as it didn't have the crank ratio he wanted. This is a very nice little bike shop with great service. read more

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Super rad spot! Killer beer Killer customer service I don't ride Giant bikes but I'll go there for a post ride bru anytime! They hosted an aid station on a big ride I did recently in Marin and they were super nice people. They're somehow even cooler when you go to the shop. Tech service menu is on point. Clean and precise. Shop was clean and everyone was eager to help. They could use a little more merchandising help to clean up the displays visually, but that's just me being a retail expert nit-picking. Keep up the good work Bicycle Brustop! read more

My very favorite bicycle shop. Just what Novato needed. Accommodates more serious riders and has everything for more casual riders and families as well. Great prices, fantastic repair shop, excellent turnaround time, thanks Aaron. read more

This is a top-notch bicycle shop. I have been looking for a bike for several months and wound up buying a great bike there. Joey, our sales person, was unbelievably knowledgeable and also took the time to find out how I rode and what my specific needs work. He was very knowledgeable about all the competitive bikes and knew immediately from talking to me what kind of bike might work. The first bike he showed me was perfect after looking for so many months it was wonderful to find just the right bike. The shop was busy but I never felt rushed and he went through all of the features of the bicycle with me very patiently. Also he help me go through several seats until I found one that was comfortable for me, was knowledgeable about the helmets, and what is braided suggesting the kinds of things, like a kickstand, that would be good for me. They were meticulous about finding a bike that fit my size and I have been writing a medium frame bike for years and found that actually the small is better suited to me. I think that the prices were very competitive and the service was Superior. They also will do a tuneup for free that is about $100 value after the first month of riding and breaking in the new bike. I think they also do tune-ups pretty much anytime you want to bring the bike in mail to a run through to make sure everything is working well. I couldn't be more happy. Joey was really fabulous and knowledgeable and made me feel very confident in my purchase decision read more

Best bike shop in northern Marin, they really know their products and can put you in a bike that suits your needs; and they have BEER!! Nothing better than having a good long ride then being able to go to a bike shop and pick something up that broke or you have been needing to pick up and you can sit down either outside or inside and have a few cold ones! The owners are very friendly and so is the staff I highly recommend Brüstop if your looking for a new bike or picking up a new hobby they have everything you could possibly need. read more

Bicycle Brüstop - Little Sumpin on tap - Bikes Near Me - Novato, California

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If your into Biking yourself or managing a family fleet check out this unique Novato Original! In this shop they provide a well priced range of bicycles, accessories and service AND have a Pub in back! They are so knowledgeable and passionate about all things bicycle! They sponsor group rides and local events, have Bike Movie nights, engage in community events like setting up Bike Valet's, and are out on their own bikes as much as they can fit in! I met them back when they were trying to get this unique bike shop/pub open, and I am so happy to see all that they have accomplished. read more

Great bike shop. The owners are AWESOME- kind, knowledgeable and provide service with a smile! Recently moved to the area and will look no further for a place for bike service and bike supplies. read more

The team at Bicycle Brustop consistently delivers the best customer service of any bike shop in Marin (and I have been to just about all of them). I have purchased bikes, had bikes repaired, and even had Marcos come to my house and help get my Wahoo kickr set up. All of which was done in a time-efficient and cost-effective way. Aaron, Carolyn, and the entire team are a great resource for all cyclists in Novato and beyond. The Brustop is such a great place for a post-ride craft brew also. I have gone in with bike questions many times and everyone is always ready to talk bikes. I will be a customer for a long time to come. read more

Best bike brands (as a whole) all under one roof! Staff treat their customers very well, they're a little green, but that's OK. They do a fair amount of social media including cool demo days. read more

Great place! The staff is knowledgeable and friendly. It's like having a quality beer at your brothers house when he helps fix your bike.

I was so glad they're open during these crazy times. We were given a bike for my wife to finally learn to ride. I had some concerns about the braking as it didn't seem to stop when you applied them. I wanted the bike to be ready and SAFE. Specially for a person learning. Checking-in was great. Employee was super nice and helpful. He suggested doing the $99 tune-up just to be safe. I called in a few days later to check if it was ready. I was told it'd be ready a the end of the day. I'm not sure if it's my accent but for some reason the guy on the phone insisted on speaking Spanish to me. When I picked up the bike I noticed the brakes felt exactly the same. I asked one of the repair guys and he said it was due to the quality of my wheels and that this was as good as it gets. So $99 dollars down the drain. Couldn't the person at check-in have told me that? I'm going to take my bike somewhere else. Not coming back here. read more

Had a shifting issue on my Giant Trance and called these guys up to see if they could help me out. Dropped the bike off and immediately put it on the stand, was told to come back in 20 min. When I came back it was dialed and ready to go, shifts awesome now! read more

This is just the coolest shop in Marin. Kevin is an excellent bike mechanic and the owner, Aaron, is really helpful and friendly. Doesn't hurt that they have great beers on tap and Pivot MTBs! read more

Who doesn't hate getting a flat tire after starting out on a great ride? How about having your headset come apart just after buying new handlebars, stem, headset riser and headset overhaul? Wanted to update my aging mountain bike with some new parts and went to Bicycle Brustop to get the parts and the work done. My wife loves the shop and I've had a great cold beer while waiting. Very nice. Liked the casual atmosphere so had them work on my bike before a weekend bike riding at Henry Coe State Park (a bit of a haul). Bike was ready on time and everything looked great with the $200 in parts and labor! Made the two hour drive south and soon hit the fire roads from the park headquarters. It was only a short time before I heard a rattling sound. The noise only got worse along with the feeling of looseness in the handlebars. The problem was the headset which was loose enough to see the ball bearings. Rather than risk more problems parked the bike for the rest of the weekend. Very disappointed. Drove back to Bicycle Brustop to get the bike fixed and figure out the problem. It seems the steerer extender risers weren't installed correctly. Once properly installed everything was tight and right. That the workmanship in the shop was lacking and ruined my weekend of riding is one complaint. Aaron the owner when explaining the repair said there was no way the bike left the shop with a loose headset. I got the feeling he was accusing me of causing the problem. Complaint number 2. Very uncomfortable in dealing with someone (especially the owner) who is offensive and who refuses to accept that a mistake was made. Dan was the technician who initially did the work. It was bad enough to have the bike riding weekend ruined but to hear the owner deny any blame was incredible and reason for two stars. I'd go back for a beer but not to have them work on my bike. read more

Caroline and the crew were amazing! They helped us with loading/unloading bikes out of the pickup and provided same-day service on our bikes. They recommended a local winery for while we were waiting. So friendly and helpful! Thank you! read more

Needed a small adjustment on my bike, came in coz saw this was a new place, owners are friendly great selection, after 5-10mins the bike was done, was charged over $15 for a small .25 cent part...I could have bought the part and installed it myself.....other LBS would have done this for free to gain the customers business..anyway paid my $$$, it is what it is, but definitely not coming back to buy anything... I wish you the best!! read more

WooHoo as good as it gets. And Beer! my new favorite since returning to Marin. I have dropped my bike of for some service twice, both time came back flawless. And the famous Slomobro works there. My LBS go to. read more

I love Bicycle Brustop! The owners and employees are very knowledgeable of their products and they care about our community. Any time I go in there I am greeted with a smile and a friendly 'hello!' which is important to me. The prices are reasonable and the service can't be beat! Ride, Novato... Right on over to Bicycle Brustop! read more

Excellent local bike shop. Very knowledgeable and helpful. They also serve beer, which is a bonus! The owners were very nice. Good mechanic staff. I was happy with the service I received on my mountain bike. Nice place to hang out too. Bike parking and tables out front. They have a loyal local following. read more

Brüstop has become my new bicycle repair shop of choice. The owner and staff are enthusiastic about bicycles and bicycle riding. I have now been there on four separate occasions, all repair related. They are not selling anything. The goal seems to be customer service. This is kind of small businesses I like going to. I straight deal by people who are interested in what they do. Their great on the phone too. Aaron did research on my tire issue and when the solution I wanted was not available he came up with a solution that I expect will work just as well. If you are looking for a shop that you can trust, be on a first name basis with and call to talk to the guy who worked on your bike - Brüstop is that place. read more

Very friendly staff for sure but they either do not know about bike repairs or are lazy/don't care or are out to defraud and take customers money. I took my road bike in with a broken shifter cable, they had the bike for 5 days to "diagnose" the problem and concluded that they had to rebuild the shifter at the cost of $420 or install a new shifter for $500. I was shocked at their diagnosis and told my boyfriend about it so he decided to do the work himself-- which turned out to be a simple routine fix of a snapped cable. This shop has lost our trust and confidence and we strongly do NOT recommend them to anyone. They are not to be trusted. read more

By far the best bike shop in Marin. Honest, friendly and happy to help. I have had many of my bikes serviced in this shop and was always happy with the outcome, therefore I purchased my latest bike from them and couldn't be happier. Keeping it local can be hard with all the internet shops but the service and reliable mechanics at Brüstop make up for that. Ohh, did I mention you can enjoy a cold beer while you wait? I find myself in the shop without a bike in hand more often than not anymore....great atmosphere and cold brews keep me a regular. read more

Solid local bike shop with a friendly staff, apparel collection, and a cool temperature to enjoy a beer in after a hot summer ride. I can see their concept growing into many locations because of the experience they offer. You will spend more time enjoying yourself in this bike shop than any other! read more

This afternoon I picked up my Trek Madone road-bike due to having some gear problems and the staff were so friendly and helpful, not only today, but also when I dropped it off a few days ago, and when they texted me to say it was ready. In addition they were very helpful in explaining what was wrong and hw they fixed it - great job and thank you. I highly recommend Bicycle Brüstop. read more

Came in with a tire issue. Fixed and on my way in about ten minutes. Friendly and helpful.

Old (Town) Novato is lucky to have such a great bike shop! Aaron is knowledgeable and very detail oriented. They have helped to foster our small town cycling community and continue to be the go to local bike shop for mountain and road. read more

Super nice, great products, knowledgeable. Old fashioned service at its best. All price ranges. I've been to all the bike shops in Marin, this one is my favorite. All their customers rave about them, they have a following for a reason. Give 'em a shot, you won't be disappointed. read more

I needed air in my Bob Stroller tires and remembered a new bike shop had opened on Grant. I called them up on a Monday and asked if they could put air in my tires and the owner said of course he could. He wasnt even open on Mondays, but told me to knock on the door and he would come out. Sure enough when i arrived, he came to the door, filled up my tires and didnt charge me. I would definitely recommend this store. Their customer service is top notch! read more

Really appreciate the down to earth staff. Not a bike person and truly appreciated them treating me like any other customer. Did a great job on the bike and I felt the price was very fair. Because I suck at bikes, I'll undoubtedly be back. read more

Major upgrade to my bike-drivetrain and wheels. Very happy with the result. They know their stuff!

Incredibly friendly and helpful people. The owner, Aaron, took lots of time to talk to me about trails, bikes and even went as far as to start looking things up on his own computer and even helped me purchase a day pass to Camp Tamarancho! I felt very taken care of, and he asked for nothing in return. Great guys, great service, will definitely go back. read more

While I have not purchased a bike from this shop, I do think they sell a great product. Giant bikes are the real deal. I am from Novato and really appreciate their service department. They turn things around very quickly for the most part. The one exception is when they sent my seat dropper out to a company that rebuilds seat droppers, forks and other shocks. This outside repair shop did not give accurate service time estimates or even have a good record of where the part was in their schedule. Bicycle Brustop did become very involved in getting response/action from the company. In the end, they got the repair shop to send a new seat dropper and only charged me the install. I was very appreciative that they did everything they could to make it right. read more

Knowledgable, Friendly and Honest. Three words to describe the Brustop. My wife had her bike tuned 2 months ago, great value, and an excellent tune-up. She bumped her bike last weekend and the shifting got messed up. Brought the bike back to the Brustop, they quickly found the problem, fixed it and sent us on our way. I tried to pay and they said "on the house." It doesn't get any better. read more

Extremely friendly and knowledgeable staff who will take the time to find out your needs rather than trying to sell you something just for the sake of selling it. Service department is great also - I've thrown some pretty tough/custom problems at them (for example converting a TT bike to Di2 - TT bikes are finicky to begin with much less when you try to install parts that the bike wasn't designed for!), and they worked hard to find a solution that would work! The shop also puts a heavy emphasis on women's cycling, which is great to see! Additionally, the shop is involved in the community - supporting various local events, hosting group rides and skills clinics, etc. And they serve beer! read more

Beer is great, but the service has been really remarkable. I had a problem with flat tires from a new road bike I bought at Brustop and the service personnel corrected the problem easily by re-taping the cushion strip between rim and tube. Nice! Worked great. Thanks you guys, and cheers! The giant road bike is also the best buy for the money, especially those under $2000. read more