We went here around the winter time to get a Specialized brand bicycle for my six-year-old. They…read moreare really pricey, but the customer service is really good. Everyone at the store which includes the employees and the customers were also friendly as he was riding around the store and in the parking lot.

These guys are not only pros, but just good guys as well. It's a pleasant experience each time I…read morevisit, whether I'm buying something or just picking up a box they're throwing out.

I have successfully popped 6 tubes in 2 weeks, 3 while riding and 3 every time I tried replacing…read moreit. I figured it was time to try a bike shop or quit cycling. Thank Goodness I went to Canyon Bicycles! For such a routine problem, I was having the utmost difficulty solving it. Lonnie on the other hand, very obviously a master at his craft and loves what he does. Within minutes, he not only fixed my problem but talked me through how to fix it myself in the future and all with genuine joy on his face. I will most definitely be returning for any and all my future bike needs.

These guys are great mechanics. Fixed my scooter brake replacement that I could not Do myself.read more

Friendly knowledgeable and all around helpful. They took care of my bike and sold me a nice…read morehelmet. Highly recommend!!

Mark was very helpful in finding the right part to fix my son's e-bike. Great shop and service!…read moreThank you!

Got in touch with Louis a couple weeks ago and we went full swing into figuring out what was going…read moreon with my e tricycle. We had an issue with the bike powering up and once throttled it would shut down and give off an error message. So I detailed the situation with Louis, he even phoned in a friend on three way to properly diagnose what was going on. After trying multiple tips they recommended we were bummed out to see nothing helped. After I finally got to that point it was late in the night and this is how you know this company actually cares and puts service first, Louis took my call late night and was still asking questions and finally we got him what he needed to know, once he knew that the motor was spinning with the wheel he immediately said you need a torque arm and sent me a link of what to look for. I have never got service of this magnitude from any other bike repair shop. The man knows what he's doing, willingly put him self out there to help me with the best advice and fixed the problem I had. Once I put the torque arm and fired that thing we knew our bike was back! All thanks to Louis, I will be back because he saved me a ton of money and did it with genuine care. If you can't figure out what's going on with your e bike, call Louis before you spit a fortune!

Louis is the best of the best. Very knowledgeable with e bikes and takes his time to make sure your…read moreneeds are met. Quality work and communication I highly recommend him to anyone needing e bike repairs or modifications!

Amazingly always the BEST! Assisted us with purchase both of our Macfox's and service my RadBike,read more

We brought a bike to them for repair. They told us the front axle was shattered and that was why…read morethe tire was wobbling. They said it was unsafe and unusable unless replaced, but they wouldn't replace it because they didn't sell that brand. We brought it home and took it apart. Nothing was shattered. It was just loose. We tightened it and it works perfectly. I called to ask them about this assessment and was told I was wrong and need to prove it, because they "never get it wrong." Don't expect them to be thorough or provide good customer service. They didn't apologize or ask us to bring it in to make sure it was truly fixed or to confirm their diagnosis. They literally told me to find another bike shop. Wow. If only zero stars was possible.

Cole was polite, professional on time. The bicycle was having problems shifting and had been…read moresitting for a while. Cole made the adjustments, lubed and cleaned it up for a reasonable price. It works great!! We will use him again!

I had an outstanding experience at Cycle World. From the moment I walked in, I was greeted with…read morefriendly smiles and genuine enthusiasm for cycling. The staff took the time to listen to my needs, asked thoughtful questions, and offered expert advice without ever feeling pushy. The team clearly knows bikes inside and out. They explained my options in simple terms, helped me compare features, and recommended a setup that matched my riding style and budget. My bike(s) are serviced quickly and with care. They diagnosed the issue accurately, explained the fix, and even showed me care tips to keep everything running smoothly between visits. I'm a competitive cyclist and cycle world is my "go to" place

Just awesome. Good guys, good service. Have bought and had bikes serviced here and we won't go…read moreanywhere else. Also, look out for the little doggie

People here are amateurs. They have zero clue what they're doing. I would never buy a bike here…read more. or a part for that matter. Plus Their customer service is total garbage. Go to a shop who really cares about the customer experience

I have been to the newhall location exploring cycling gear and e-bikes. That location has closed a…read morewhile back and have been recently coming to this location, although far to see what cycling things they have there. There are nice bibs, jerseys and cycling bikes although some of them are high in price. The bikes can range from $1000 - $10,000 and even a few above $10,000 for premium features. The helmets there are higher quality but higher cost as well, the one I purchased is the FOX helmet speedframe pro. Although the helmet is pricey for what it is, its design is stellar. It costed more than a regular mibs helmet you would otherwise find online, but the features and design are what I was looking for. I have three bikes of which one of them is $10,000. The one is a Porsche bike with high quality materials. The other bike is a cannondale with drop bars used primarily for marathons and events which was $6000 at the time and lastly, a mountain bike with bullhorns which was the cheapest at about $2000. Two of my bikes are really old and needs maintenance. The maintenance would have to be done here eventually. Service was okay, some of the employees are friendly and easy to talk with, but others had average to below average personality traits that were underwhelming to face as a customer. The interior was clean and a variety of high quality bikes were inside although they had an enormous collection of mountain, road and gravel bikes over the e-bikes. Even so, their trek collection ranges from $3000 to $10000 for higher end models for basic non e-bikes. They had a glove section that had a variety of high end gloves for motorcyclists and cyclists. A bit overpriced for some of them but high quality ones with good designs. The jerseys offered were short sleeved ones which is not my style. I like long sleeved ones and their bibs also were short, none long sleeved. It would be nice to have long sleeved and long bibs as well. Maybe I didn't see it all but from when I was there they had raphe short sleeved. The brand is great just the selection and sizes was limited. The designs were also limited to a few colors. Accessories were abundant such as nightlights for front and back attachments and water bottles with gels for marathons. I would recommend coming if you love cycling or want to cycle competitively although expect to pay a premium for a good bike. I might purchase a new bike here eventually but I need to do more research specifically on the ones with little to no maintenance as it can be an issue over time. Will post more photos over time