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    BIDLANE - Redlands

    4.2 (10 reviews)
    Open 10:00 am - 6:00 pm

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    Talk to Carlos he is the man, I'm glad I came to this place to sell my car he was helpful and kind and was willing to work with me with the price that I wanted. If you ever come here ask for Carlos he is the man!!! Thank you Carlos for all your work

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    4 years ago

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    5 years ago

    Jeff was very nice and gave me a good offer for my car. I was able to get more for my car here than other auto buying companies.

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    4 years ago

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    Carlos helped us and he was so helpful, come to BIDLANE IN REDLANDS,CA.

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    Toyota of Redlands

    Toyota of Redlands

    3.5
    (593 reviews)

    Toyota of Redlands was the ONLY Toyota dealer in the inland empire who was able to get me approved…read more I tried at least 3 other dealers and they were unable to approve me even with 5k down. Thank you Toyota of Redlands!!

    This is my email complaint to Toyota of Redlands sent 5-27-26:…read more To The Owner of Toyota of Redlands and the Manager of Toyota of Redlands Service Department: I am writing to complain about my service on 5-26-26. I had researched and diagnosed the problem: the TSB system needed updating with T-SB-0028-25 for shuddering at a stop sign, based on my used car's year and make. If the tech and Manager had looked up the instructions to "recreate" the issue, they would have done more than drive my car 12 miles. Toyota Motor Sales Post on description submitted to NHTSA on 3-7-25: Some 2023 - 2025 Crown and 2024 - 2025 Grand Highlander Hybrid vehicles equipped with a Hybrid Transmission Assembly HPC60 may exhibit a shudder sensation when the vehicle is at a complete stop, the State of Charge (SOC) of the HV Battery is greater than 76%, and the transmission is in the Drive position with the brakes applied. Follow the Repair Procedure in this bulletin to address this condition. I realize service policy probably prevents charging extra for a software update if it isn't mandatory, but I feel this is a safety issue. I will be reporting it to Toyota directly, along with NHTSA, Yelp, and Better Business Bureau. I felt like I was being gaslighted by the manager (whom I didn't meet) and the Service Advisor, Vasilios Arabat. I wasn't even offered the option of paying for this update myself. I will be seeking service at another Toyota Service Center in the future, despite having been a customer at Toyota of Redlands for over 15 years. I would hope Toyota Corporate and the privately owned Toyota Service Centers would value customer safety and pre-emptively install TSB updates if the customer has experienced the issue even if the service center can't "recreate the issue," before the customer has to experience it again and potentially get hurt or hurt others in an accident. The other issue I mentioned was T-SB-0017-24--hesitation felt while accelerating 0-40 mph with steady throttle. I was told that is just how hybrids work. I understand that to a degree, but this was a problem I was continually experiencing and seemed to be getting worse. I am pasting on why code would not show up on a scan: Your Toyota didn't generate an error code because the shudder is a software calibration issue rather than a component failure. The onboard computer (ECU) only triggers a check engine light or throws a Diagnostic Trouble Code (DTC) when sensors detect a hard mechanical or electrical failure. [1, 2] Why the computer stays silent: * Normal Hardware Operation: The shudder happens when the hybrid system's regenerative braking cuts off or changes states, or when specific internal combustion engine/transmission thresholds are met. The hardware itself is working exactly as it was originally programmed to do. * No Sensor Triggers: Because the shudder is caused by a timing or logic glitch in the hybrid vehicle control computer's code--rather than a broken part--no sensor is triggered to alert the system. [1, 2, 3, 4, 5] How to resolve this: * What the TSB Covers: Technical Service Bulletin T-SB-0028-25 addresses a shudder felt in certain 2023-2025 Crown and 2024-2025 Grand Highlander models when stopped in Drive with a high battery state of charge. * The Fix: The dealership updates the hybrid vehicle control computer with a new, corrected software calibration file. [1, 2] Even though no error code exists, your vehicle exhibits a documented issue. You can visit the NHTSA TSB Database to view the complete bulletin or contact your local Toyota Dealership to have the update applied. [1]--- Too bad Toyota of Redlands would not comply and do this for safety.

    BIDLANE - Redlands - car_dealers - Updated June 2026

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