Mark was fantastic to work with, both during and more importantly, after the sale. He was easy to…read moreget in touch with, and always very helpful in addressing whatever questions/concerns we had. We are very happy with our purchase and the excellent customer service!

Limited and minimal equipment on display (could be that they don't want to deal with inventory or…read morethere is not enough demand). We went into the store specifically for a bike and was able to walk away with a nice purchase. While we didn't save much on the purchase, it was conveniently near the house and easy to get in and out. Seller told us we wouldn't need any hardware tools to build the bike at home but we found out that they wasn't true after reading the instructional book and watching the YouTube video. We were interested in straight bar bells and some other fitness equipment but they didn't have any. Mostly just large equipment and random accessories.

Great customer service! I was able to purchase a used treadmill and it works just like it's new. On…read moretop of that, it was a great price.

Emily the store manager was very helpful in helping us pick out the Elliptical Machine that fit our…read moreneed. She had our best interest in mind and gave us the pros and cons of the equipment compared to price. When we picked out the right Elliptical, she arranged to have it delivered and set up to work perfectly.We would give her more than 5 stars if possible!

I walked in back summer of 2020 interested in fitness equipment, the team there noted much of their…read morestock was sold out, but the item I was looking for should be back in stock in a couple months. I'm patient. I gave them my contact info and they noted they would call me once an ETA on its arrival was expected. That was 6 months ago, not a single call. I went down the street to another shop and they were great with the followup. Fitness Shop needs to actually follow up. Severely disappointed.

The delivery guys are best in the business. If you need Precor for your establishment give them a…read morecall!

Pacific Fitness regularly maintains our fitness equipment in our apartment community. They are…read morequick, make adjustments as needed to keep the equipment working well, and provide quotes for larger repairs/replacements as needed.

DON'T WASTE YOUR TIME!!! It took over 10 minutes after…read morewalking in for someone to even say hi to me. I was able to find everything I needed having to search around and get it all stacked at the counter before either of the 2 employees working so much as acknowledged me. The items available in the store seemed to be of a solid variety, but my god is the price gouged insane! For Olympic bumper plates I can get higher quality ones online for half the price with free shipping! The cost-friendly equipment you can tell is very low quality. The squat racks all felt like low quality and thin steel compared to what I feel should be the standard too. Solid fail for gym equipment as a store, but if you need something NOW then I guess they have ok selection.

Was SUPER impressed by the staff and selection here at Top Fitness. William was amazingly helpful…read morewith suggestions and ideas for a replacement for our 20-year-old treadmill. He knows his stuff! He even arranged for us to get a floor model from the Tacoma store so we could have it more quickly. Best part was how friendly and low-pressure he was as a salesperson. This may sound crazy but I want to go back to buy more fitness equipment here. Delivery folks were also excellent. It was a perfect transaction all around. I will recommend this store to my friends.

All I can say is wow! These guys are your one stop shop for any gym equipment needs. They outfitted…read moremy garage gym and have supplied my local crossfit gym with all new equipment. My biggest reason for using PR is the customer service and the fact that they didn't price gouge during the pandemic. Back when equipment was scarce these guys never raised their prices even tho everyone else was! Such a cool move. Jen is your go to gal to hook you up with some seriously high quality equipment for an insane price. Go give them a visit!

Super stoked on the new equipment. I got the power rack and bench set. It came with 370lbs of…read moreweights! I also added a dip bar and a women's bar for my wife. Jennifer was AMAZING from the start. Once I placed my order Jennifer reached out to see if I had any questions and how to complete the order because I'm in southern Washington (they do a delivery to Vancouver CrossFit). When it came time for delivery I was away on a work trip. This is where the PR Lifting team came through clutch. Although it was a special circumstance, Josh was able to deliver my equipment to my house. Man. What a HUGE HELP! They're awesome people delivering great equipment. Just unwrapped everything and it's all quality equipment. Thank you so much. Will definitely order from them again!

Big 5 is the last local sports shop you can count on! Do they have everything? No. Do they have all…read morethe newest and best products? No. Do you have to drive miles and miles to get to the store? No. This place is a gem, as long as you know what to expect. I rely on Big 5 for many things, as I don't have the time to drive all over place. Please give them some love, it's worth it!

Was here recently to get some soccer cleats and equipments for kids. The size for the cleats was a…read morelittle trick when it comes to Junior selections, which varies from brand to brand. The staff who was helping us was super helpful. She searched through the inventory and identified from options that might work out for us. Since the sizing was mot consistent the whole search was bit frustrating for us, I could imagine her situation. But she handled it so well and finally we could get the right fit. Their collection is quite good. Ranges are different when it comes to soccer equipments, but glad that they had all things I wanted. I don't normally find all these in one place, so it's refreshing to see everything under one roof this time. Great service and amazing collection! Value for money too!

Really helpful staff, very competitive prices. very easy to pick up at the Bonney lake location…read more make sure to select local pickup when online shopping to get the local pickup price, which is less expensive than the shipping price.

A hidden gem in the PNW weightlifting community. I…read morerecently acquired an incline/decline bench, a ghd and safety squat bar from Giant. Solid equipment for professional or private use at a great price. Highly recommended!