Thank you Noe for your patience and assistance !…read more Received a discount a while back, this was a draft review but I remember them being super nice They also have military discount:)

I was drawn to a pair of shoes on display and then found their well organized clearance section in…read moreback. Even better, I found a pair of shoes with the right size in stock. Lots of Skechers in stock, my favorite, so I didn't have to run to Santa Barbara, Camarillo, or Valencia. Location is good by Sprouts and Kohls, with plenty of parking.

This store is awesome! Definitely for the active outdoorsmen/women as they have a fantastic…read moreselection of products! Very pricey! Not a fan of the location... (not a fan of The Collection) if you're lucky you can find a parking spot on the street near the entrance but you have to pay at the meter otherwise park in the structure behind the building and walk so if you're in a hurry? Not a good option. I came in for a gift card for my son and gave his phone number to accrue his points... I've done this before and it helps him!

Incredible sales staff LG and super helpful. You can't match the expertise anywhere else since REI…read moreclearly is the leader in everything related to the outdoors

Went in to get a firearm license and the whole experience was smooth. Helpful answering questions…read moreabout the background check, and purchase once that went through.

There is no one I would have work on my bow or build me arrows besides Oscar he is a true master of…read morehis craft.

I was in town for a getaway trip, and, while I was at it, was aiming to go to the Neon Moon Country…read moreDance Party in Ventura. But I needed a cowboy hat to top off my look. So, I got a nice black Justin felt hat. Laura and Karen were great with the purchase, and Aurelio did an amazing job shaping the hat. And I had a great time at the dance party!! Hats off (no pun intended) to Boot Barn, Oxnard!!

This was my first time shopping at Boot Barn to buy my first pair of boots, and unfortunately it…read morewas a really disappointing experience. The only pair I liked in my size was also the last pair they had, but they were noticeably scuffed and damaged. I asked an employee if leather conditioner would fix the marks, and she honestly told me she wasn't sure because some of the scuffs looked pretty deep. She asked a coworker to take a look, and he was actually fantastic. He showed me how to properly condition the boots, explained that some of the damage would probably still be visible after the conditioner dried, and was very knowledgeable. Since they were the last pair and were clearly damaged, I asked if they offered any kind of discount. He said they could probably do 10% and would check with the manager. I also asked if they offered a military discount, and he told me yes, that was another 10%, so I would receive both. He came back after speaking with the manager and told me she approved it, with the only condition being that the boots would be final sale because they were damaged. While I thought that policy was odd, I agreed because I really wanted the boots. He put the boots aside at the front while I continued shopping. When I checked out, I told the cashier the boots at the register were mine. As soon as he picked up the note, his entire attitude changed. He questioned why I was receiving the 10% discount, and even after I explained that another employee had already spoken with the manager, he interrupted me and said he had to verify it. I honestly felt like he thought I had made the whole thing up. The manager came over, seemed visibly annoyed, and spoke quietly with the cashier. I showed my military ID. Right then I received an important phone call that I had to answer, but while I was on the phone the cashier was still able to ask if I had a rewards account and continue checking me out. After the manager walked away, he scanned everything, gave me my total, and never mentioned that the manager had changed her decision. It wasn't until I looked at the total and specifically asked whether the discount had been applied that he finally told me the manager had decided not to honor the damage discount after all. At that point I had somewhere I needed to be, I needed the boots, and I didn't have time to argue, so I paid and left. What bothers me most isn't even the discount itself--it's the lack of communication and professionalism. If the manager changed her mind, someone should have simply told me before ringing everything up instead of waiting until I noticed the total. On top of that, I still don't understand the logic of selling a visibly damaged item at full price while also saying it can't be returned because it's damaged. The employee who originally helped me Jerry I think was excellent and deserves recognition for his customer service. Unfortunately, the manager and checkout employee experience completely overshadowed that. For what should have been an exciting first experience buying my first pair of boots, it ended up leaving a really bad impression. I will not be back again.

This is a bit of a late review, but I wanted to post and show my gratitude to the business. My…read moreyoungest ones are having a great time starting their soccer career, and the services and selection offered by Xtreme Soccer was a great help! They gave me a great deal with a dozen soccer balls of great quality and value, as well as top-notch service! Thank you! My family and I will be back!

I called the store to see if they had a certain jersey in stock in a certain size, the employee…read moretold me yes. I immediately drove to the store which took 20 minutes and see that all they had were small and extra small. I asked the employee if they had it in large, he said no and then proceeded to take a phone call and walk away.

I returned a pair of swim trunks that was outside of their normal return policy. They were very…read morereasonable and were able to make an exception for me which I really appreciated. Love their products and appreciated the great customer service.

I had an extremely disappointing experience today at Patagonia. I came in for what should have been…read morea very simple exchange of an unworn jacket, but the interaction was immediately made uncomfortable by an employee named Maddie. From the start, she was rude, combative, sarcastic, and unnecessarily aggressive throughout the entire process. Instead of simply helping resolve the issue professionally, I was met with attitude, condescending remarks, and an overall hostile demeanor that made the experience far more difficult than it needed to be. As a customer, I expect basic courtesy and professionalism -- especially from a company that prides itself on customer service and brand values. The exchange itself was straightforward, yet Maddie handled it in a way that felt confrontational and unwelcoming from beginning to end. It honestly left a terrible impression of the store and the company overall. After being a customer for nearly 30 years and a brand ambassador for this company, I truly never expected to be treated this way. If this is the type of people Patagonia chooses to employ to represent their brand, I do not believe I will be moving forward with purchasing their products in the future. I rarely leave negative reviews, but this experience absolutely warranted one.

Needed to buy new sweats and I got some on sale! I really like Columbia clothing it's great quality…read moreand lasts me years! Great customer service too and no lines.

Columbia always has good deals. we stopped by for our last minute trip that is coming up…read more Their t-shirts (men) 2 for $30 had to grab some for fathers day coming up. The staff is friendly, store is clean and organized.

I went in to look for shoes. I wasn't greeted or asked if I could be helped. There was even some…read morerandom in there selling jewelry out of a stroller (I think). I think an employee was looking at that stuff. I looked for the shoes I wanted, which they didn't have, so I left. Again, I was not acknowledged by anyone working there as I walked out. I guess a 50 year old man isn't a priority. Well guess who will be spending his money elsewhere.

Small little shop with mostly women's clothing. Not a lot of options for men. Of course lots of…read moreshoes and a decent selection of socks. Friendly staff Thursday 12/5/24 late afternoon. Socks on sale right now!