Amazing store. Great customer service. Brandon & Isabela are always willing to help when my kids…read moreand I come in for new gear. Brandon is very hands on with tons of knowledge to share.

I normally don't leave negative reviews, but this experience deserves to be documented, especially…read moreafter the manager told me that writing a review "wouldn't make a difference." I came in to exchange a pair of FootJoy golf shoes I bought here one week ago. I didn't have my receipt on me, so the associate scanned the shoes to look up the "lowest selling price." Their system came back with $19 for shoes I paid $110 for days earlier. When I asked how that number made any sense, no one could explain it. No price history, no verification, no transparency just "that's what the system says." I wasn't asking for anything unreasonable, just a fair exchange based on the actual purchase price. The part that pushed me to write this review was the manager's response. Instead of helping or even acknowledging the issue, he told me that leaving a review "wouldn't make a difference." That's not just dismissive, it's unprofessional. He said he wouldn't even consider making an exception because I had dropped the F-Bomb in reference to their insane store policy and ridiculous lowball valuation. He also demanded that I apologize to the associate for using the F word. For the record, I found my receipt and will be returning the shoes properly. But the principle matters. If their system is generating inaccurate "lowest selling prices," that affects more than just me. I'll be filing formal complaints with the appropriate agencies so this doesn't get brushed aside. I'm sharing this so other customers know what to expect if they try to make an even exchange without a receipt. A $110 purchase shouldn't magically turn into $19 because a system says so and a manager shouldn't act like customer feedback is meaningless.

Incredible sales staff LG and super helpful. You can't match the expertise anywhere else since REI…read moreclearly is the leader in everything related to the outdoors

I asked simple instructions about my wheel mainly it's a left-hand drive hub and I wanted the logos…read moreto be in a certain way. Not only they messed that up but also left a lot of my spokes loose. So they didn't even attend majority of my nipples... They almost charged you $200 for this whole wheel built! I may got half the money back but I will never go back to get my wheels done there ever again

There is no one I would have work on my bow or build me arrows besides Oscar he is a true master of…read morehis craft.

Just go to Walmart, the staff likes to waste customers time. Too many bored employees rather talk…read morethan work. Very slow restock times compared to other outdoor stores nearby.

Big 5 in oxnard is an awesome store I've going since I was a kid with my parents I know now why we…read moredid they have exceptional prices and products pants shorts sweater outdoor swim stuff skates skateboards baseball stuff basketball soccer now the lighting it feels safe it's not so congested with you know what I just came from the outlet in camarillo go you won't be disappointed

My Daughter's Softball Glove broke while worming up at Her Allstar Tournament, Glove is only 4…read moremonths old when I took a chance to see if they would replace it ( and I didn't have my receipt ) no questions asked, they ran my credit card through the machine and it showed the history of purchased being made 4 months ago. They were very nice and gladly exchanged it for a new one. THANK YOU BIG 5 SPORTING GOODS For Your Excellent Customer Service, and Honoring the exchange it was hassle free and I was in and out of the store in 5 minutes.

Jordan was awesome! All the sales team were! My 12 year old son was sorted for Baseball and I just…read morewaited to pay. Helmet, Strap, laces, shoes, bat, 2x Gloves, umpire pad,4 baseballs, and a very happy and ready kid ! $300! Thanks Play it again!

Every time I come here the staff is very kind! I've seen them deal with all sorts of Ventucky's…read morespecial residents trying to sell stuff and they always handle it with kindness. I also like the golf club wall! It's awesome

This was my first time working with Embroidery 805 and all my future orders will be with them…read more Their expertise, experience, and suggestions helped tremendously because I wasn't sure exactly how things might look. Definitely a five-star experience!

Nader is amazing. His customer service is second to no one. He has done numerous jobs for me. As a…read morebusiness owner I know I can count on Nader to get the job done not only timely but with the highest quality. Nader truly loves what he does and it shows in his finished product. If you are looking for custom Shirts, Hats, Jerseys, Nader is the man. This is a full on retail store not just a printing shop. Stop by and see what he has to offer.

Knowledgeable and nice staff. The store is small, but they fit a big variety of outdoor gear in…read morethere. Great location. Easy walk or bike ride to the Patagonia headquarters, downtown Ventura, or the beach. Close to off-ramps from Highway 101 an Hwy 33.

Service is friendly and very knowledgeable. The selection is more than what I was expecting and I…read morewanted to just buy a bunch of stuff. The value is great. It's about $30 cheaper than the Patagonia store down the street.

Just found this place. It sells soccer replica gear. And they run a outdoor soccer league, the…read moreagricultural league. It's a league for anyone but geared towards agricultural workers and families. Pretty cool concept.

Time for FIFA and we have been looking everywhere for many team jerseys. The customer has been poor…read moreelsewhere. From not knowing much about the teams that are playing or just not caring to look for us. The reply as been "that's all we have and they walk away". That alone is not enough for us to buy there. After searching, we finally came across this soccer store in Oxnard, Soccer King. 1. Eric had great customer service over the phone. He was the deciding factor to drive all the way there. 2. Met his father Hector. Easy man to speak to, he's welcoming and offers all the help he can offer. He looked around his inventory making sure the list of jerseys were completed on our end. He had a great sense of humor. 3. Staff, they maintain that old school professional management with the friendly attitude and attentiveness. We just finished speaking to Ramon and he demonstrated the same customer service. Soccer King THANK YOU for helping us display our team spirit for the many teams we as fans support and making 2018 FIFA the best for us. Much obliged, Hayden Luke

There are several sports stores in the general area, so I'll try to rate Big 5 on its own merits…read moreand why it's different than Sports Authority, Sport Chalet, and Dick's PROS--Cheaper sporting goods than other places. Great place for recreational sporting goods, and an extra plus that it carries rifles. Always have good sales, and register your email with them for more savings. CONS--At this store, it's selection is limited because it just ain't that big. This limits the products you can comparison shop with. Shoes are mostly off-brand, which is fine if you don't care about brand names, but quality is dubious. Not that much hockey stuff. My summary is that Big 5 is the place to go for recreational sporting goods. What I mean is that it's good if you want a softball glove for those few times you play, a bodyboard for the few weekends in summer, or snow pants for that yearly trip to Big Bear. For example, I need a new camping tent. I won't be going to some expensive camping store for a $300 tent....I'll get a cheap one at Big 5 because I only camp 1 or 2 weekends a year. If you play competitively (ex: high school, college, minor leagues, AAU travel teams etc.) stick to Sport Chalet or Dick's, as they have higher end, better quality gear.

"Bathrooms not for public use" -employee "Ya I'm a customer…read moreand I gotta go" - me "Doesn't matter, go next door" - employee Was there returning something and still didn't want to let me use the loo. Yeah not going back

Was just passing through so I don't normally shop here. What the heck is going on? Employees wear…read moret-shirts that say, "I can help you" then, when you ask for help they say "No speak English". Are you kidding? I felt like ordering a drink with extra ICE after that.

The help, when they do speak English, are often discourteous. The exterior is filthy. I wouldn't…read morerecommend this toilet to a Democrat, let alone a sane person.