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    Big Al's Auto & Exhaust

    3.7 (19 reviews)
    Open 8:00 am - 5:30 pm

    Services - Big Al's Auto & Exhaust

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    17 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto light repair

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

    Big Al's Auto & Exhaust Photos

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    Ask the Community - Big Al's Auto & Exhaust

    Review Highlights - Big Al's Auto & Exhaust

    Andy explained that he belonged to a network which would guarantee the repairs outside of the local area.

    Mentioned in 5 reviews

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    Midas

    Midas

    4.1
    (20 reviews)

    CUSTOMER REVIEW!!! I went into Midas here in Cheyenne to get…read morea routine oil change and the end result was them incorrectly performing the maintenance causing me to go get it fixed two days later. I went in on Saturday, drove to Denver and back, and then Sunday night my car started making a rattling noise and my oil light began to flash. I went straight home and checked underneath the hood and my engine was smoking and my oil had completely drained out of my car. Turns out, they poked multiple holes in my oil filter with pliers which led to my car to be completely drained of oil. I obviously took it to a different mechanic to get the cost of damages and report of what caused my car to stop running properly because I read other people's experience of oil shops like Midas trying to beat around the bush and blame the customer for a damaged engine. I went into Midas to respectfully ask for a refund and reimbursement for the damages because I refused to pay for something that a "professional" should be able to perform without mistakes. I was very respectful going in, however, Tyler at Midas was very condescending and rude. Midas was persistent and tried telling me that my 2015 car required full synthetic oil (when I know you don't have to use synthetic oil if you haven't in the past), so at that point I got the idea they are only out to get your money. He told me that "I wasn't going to get a free oil change" and since "he wasn't the one to perform the oil change" it wasn't his fault. He proceeded to tell me that it's their policy to only give refunds if I brought my damaged car back to Midas to assess the problem. I informed him that no person in their right mind would bring their car back to the shop that caused major damage in the first place. I am waiting to receive information on whether or not my engine is cracked or damaged in any way possible. I think it's important for me to let everyone know that this company only cares about money and is very disrespectful when it comes to customer service. My boyfriend and friends have been very loyal customers to Midas, however, after this days' worth encounter, none of us will be using their services and to everyone else I recommend you do your own check after ANY service they perform to make sure they performed it correctly. I also read other reviews from this specific Midas and Tyler has been rude and treated customers poorly in the past, so I recommend speaking to someone with a little more respect. At this point it's not about the money that I missed out on, it's about the principle of the situation and how poorly I was treated. I had to reach out to corporate to get this situation handled appropriately and am very upset about how Tyler treated me and the poor customer service I received.

    My wheel bearing went out in my truck and when I talked to Ronnie he said to bring it in and they…read morewould look at it when the figured out the whole problem they got right on it and had it in and out in about an hr and a half they did a great job and I'd highly recommend them they are friendly and they get the job done... I will definitely be a return customer

    D&K Tire and Service

    D&K Tire and Service

    4.7
    (12 reviews)

    Kudos (and 5 Yelp Stars) to Discount Tire and Service in Cheyenne, Wyoming!…read more Just about an hour after leaving Denver, as we headed to Casper for the Great American Eclipse, we stopped in Cheyenne for gas and breakfast. I always check tires at the beginning of a trip and at each stop along the way. I was shocked to see belt fabric showing through in Cheyenne! They had been fine at home at dawn. This brand-new-to-us (but used) trailer still had its original tires, which I already had planned to replace soon. I searched "Discount Tire" in my map app, found two in Cheyenne, one with 5 stars on Yelp, the other with 4 1/2, so we drove to the 5-star location. Me: Do you have tires to fit this trailer? I'm a regular Discount Tire customer for our cars, but haven't needed trailer tires until now. The Man: We're "Discount Tire AND SERVICE," not affiliated with "Discount Tire" stores. There's a Discount Tire store 4 miles North; if you want I'll tell you how to get there. (I apologize for not getting the name of "The Man.") Me: Well, thank you, but I'm here and you have 5 stars on Yelp, so I'll talk with you first. The Man: What size do you have? (Walking to my trailer to check as I rattled off the numbers)... Yes, I have these... Me: How much? The Man: One or two? Me: Two; I want two matching tires and no trouble ahead. How much? Total, out the door. The Man: $140 (This was competitive with the best prices I'd seen on line when checking a couple days earlier; he wasn't gouging me, even with my obvious need and out-of-state license plates. Plus he had a premium brand, a notch above what I'd already priced.) Me: How soon? (There were other customers around ahead of me, and I was thinking about a slow moving weekend morning pace, etc.) The Man: Maybe a half hour; we've got some people ahead of you, already in the shop. Me: OK, let's do it! (He disappears into the shop) The Kid: (Just two minutes later, mind you!) Can you back it in this bay? Me: Sure ---------- By the time I set the parking brake and stepped out of the CRV there were two kids, each with a jack; one wheel was already off the ground! With the efficiency likely born in the pit of local dirt-track racing they quickly had both tires changed, with "Baby Moon" hubcaps snapped back in place and wheels on the ground; in less than 10 minutes we were on our way! --------- Me: Now I know why you're "Discount Tires AND SERVICE!" Thank you! I really appreciate that! The Man: (Matter-of-factly) That's who we are. ___________ If you ever need tires or service around Cheyenne, let me recommend: "Discount Tires AND SERVICE!" (http://www.discounttwo.com/mobile/about-us.aspx)

    Best tire service in Cheyenne, Wyoming. Walked in there with a punctured tire walked out 20 minutes…read morelater and clean as new. 26 bucks easy deal!!!

    Big Al's Auto & Exhaust - autorepair - Updated June 2026

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