1. Big Bear Mortuary

1. Big Bear Mortuary

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Big Bear City, CA

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Big Bear Mortuary

5.0 (2 reviews)
Closed 9:00 am - 5:00 pm

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Preston and Simons Mortuary

Preston and Simons Mortuary

4.5
(46 reviews)

No one wants to need the services of a mortuary. But if you have a loved one that passes, Preston…read more& Simons can handle all of your needs in a loving compassionate manner. Brandon and his staff are very empathetic and attentive to any and all of your needs. We never had to ask for anything. They anticipated our every need. When they had learned that my father in law was a classic car enthusiast, they offered the services of their 1947 Cadillac Hearse. His friends all commented that he would have loved that his last ride was in such a beautiful car. We can't say enough about how well we were treated. I don't want to go back to Preston & Simons, but if and when I need the services of a mortuary, this is where I will be going. Thank you Brandon.

Brandon and his staff took care of all our needs no questions asked. When searching for a…read moremortuary, I visited several in Riverside. Brandon's was the final stop. Even though he had a service going, he took the time to sit down with us and review the process, what services he provides, and fees. No computers, book, or calculating was needed. He knew all costs off the top of his head and was familiar with the cemetery and church that we were considering. He gave us his card and told us to call him when the time comes. No money was needed in advance, no paperwork needed to be signed, and no pressure was given to select Preston and Simons. When the time came, he took care of my mother and family. He gave us his personal phone number and was always available to answer all questions. Because of him, we had a death certificate ready within a week, a service booked through him, the cemetery booked, casket ordered, and flowers ordered. Still no money exchanged hands as we were waiting on life insurance. He was aware of this and never requested fees from us knowing it would come the day of the service. The facility itself was spacious and offers an upstairs reception area at an additional cost. We used this for family and friends to sit together after the viewing and eat while waiting for the service. The space was well worth the money. Brandon's character is the true seller. He is kind and compassionate. He didn't make our questions or needs seem like a burden and was always quick to respond. He is very much an expert in his field and connected with his community. This is a place I hope I don't have to return to for many decades, but when the time comes this will be the place for me and my family.

Wiefels & Son Funeral Directors

Wiefels & Son Funeral Directors

4.0
(12 reviews)

Conduct Observed During My Father's Funeral Service…read more Dear Mr. O'Connor, I feel compelled to bring to your attention an incident that occurred during my father's funeral services that was both surprising and profoundly disappointing. As I walked past the last pew, I overheard one of your staff members speaking with a woman I did not recognize and referring to me by saying, "Oh, that's the one." In an environment that is supposed to embody dignity, discretion, and professionalism, it was unsettling to witness what appeared to be casual commentary about a grieving family member during the service itself. Such remarks -- particularly when made within earshot -- create the unfortunate impression that private family circumstances are being treated as conversation rather than handled with the respect and confidentiality one reasonably expects from mortuary professionals. I chose not to address the comment at that moment out of respect for the solemnity of my father's service. However, the incident has stayed with me. Families come to a funeral home during some of the most vulnerable moments of their lives, trusting that the staff present understands the gravity of that responsibility. Observing behavior that suggested otherwise was both jarring and disappointing. I am certain that the standards you expect within your organization are far more reflective of professionalism and discretion than what I experienced that day. For that reason, I felt it important that you be made aware of the situation. I would welcome your assurance that this matter will be addressed so that other grieving families are not placed in a similar position. Appalling...

This place is wonderful. The guy Rob helped us with my father-in-law funeral arrangements he was…read moreabsolutely wonderful. Very kind very sweet and helped us in anyway possible that he could This is such a hard time in people's lives and he made it just a little more easy on us and we appreciate it so much so Rob thank you again for your kindness and your help

Big Bear Mortuary - mortuaryservices - Updated July 2026

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