Today I was having issues with my Amazon returns and labels. Rose, the best staff of this UPS location, patiently and calmly helped me sort through my items. What a breath of fresh air! This isn't the first time Rose has delivered 100% customer satisfaction that's why I know she's consistent and genuine. I used to avoid this location but since Rose started working here, it's now my go-to for package services. read more

Great customer service by Cassandra and Emily! They helped with my notary services! Extremely professional and personable! I drove from Hayward because the service was offered here. Store was clean and they were super efficient! Definitely would come back read more

The UPS Store - Store - Printing Services Near Me - Alameda, California

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Great service, very kind people and the store is very clean. The service is very fast

Price increased a lot recently (store owner seemed to be changed). The shipping costs is about 2 times compared to USPS currently, I realized that after I compared. read more

Been using this UPS store for years and it's been great. Busy a lot of times but quick to help.

Sorry about the negative review. l would delete it but don't know ! Staff is polite and helpful. Very professional! Thanks! read more

Emeli at the UPS store on Blanding was very helpful when I wanted to purchase a box and needed to modify it to send a painting.

My go to UPS store!!! This is the only UPS store I return things at. I don't trust no other UPS store with my returns. 5/5 stars! Thank you.

Gagan {supervisor}, Went above and beyond to help me. I hadn't put the address number on the package, uh OH,. He went and found the parcel 2hrs later, cancelled original transaction, did a new one. Package delivered next day. Did somebody say SERVICE? NOW THAT'S SERVICE!!! Thank you so much!! All the best, Vincent B read more

Great service fast & easy. Everyone is super friendly & nice would highly recommend. Love making returns here read more

Excellent service (: I come here whenever I need to return something and they always help me out with my needs.

I love this store. I drive across town to go to this location because the people who work here, and I think own the store, are helpful and nice! Thank you! read more

Easy Amazon returns. Very polite & quick service. I live on the other side of the island but I'd drive out here again for excellent service.

We dropped in here after eating at Hashi Gawa to get a couple of documents notorized. I love it when things go to plan. Easy and painless a it should be. (I've been to places where it isn't). The staff was crazy nice and polite. I know it should be standard but most places we go to lately are not. My partner and I were talking about their mailboxes and the notary filled us in on all the details. Next time we go out of the country may do this. My partner may do it earlier since she has had creatins stealing her mail. I have also used this place to ship new packages and for returns. Always excellent service. read more

The UPS Store - They notorize. - Printing Services Near Me - Alameda, California

Best UPS location on theisland. Staff very kind and eager to help. Ive visited other locations in Alameda, the Blanding Ave location is the best. I had an Amazon return order that was a large item without original packaging, the team members assisted with grace. Thank you read more

Mail! Packages! They've got everything! Here's another 47 characters to satisfy the minimum requirement!

I was greeted and was given undivided attention as I was being served. All I needed was a return that I was attempting to get done from amazon. All I did was put my item on the scale and show my QR code so it could be scanned. It sounded like the sound of success and my receipt was given. My product was in its wrap and that's all, no envelope, box, or have to package anything at all. They do it for you. All that was done in less than 30 seconds. There are large workstations, supplies, and plenty of room for your shipment, writing, and service purposes. Nearby mingle areas and bike racks. The closest BART station is Fruitvale and AC Transit buses 51A, 78, 19, and 851 nightbus are easily accessible. The Transbay bus O is near as well. read more

The UPS Store - Printing Services Near Me - Alameda, California

These guys at this location are absolutely fabulous. They're courteous, reliable and helpful. I have to do Amazon returns, Nespresso coffee pod drop offs, and they greet me with a smile. The most current occasion, is when I had a difficult print job which took both of them to assist me with. It was a stressful time for me as this project is for a Celebration of Life for a very close family friend and I was having problems setting it up to print correctly. They were extremely polite and very helpful. read more

This store does such a good job of getting you in and out. I'm strictly speaking from a guy who normally drops off returns but, I haven't had issues and those behind the counter doing the work are not only helpful but kind. Kai has helped me out on the last three occasions, he was prompt and his disposition was pleasant. read more

Their phone wasn't answered until after 9AM this morning, and there is no way to leave a call-back message. The location, on the west edge of town, isn't convenient, waste of gas. The store itself is very clean and well-organized. Clerks' customer service could do with a tweak, e.g., asking me to move to another section of the counter to drop off a package for processing. Why? I ignored the request (bad knees) and the transaction was completed. I sent Amazon a "zero" rating for this drop off as I much prefer going to Kohl's and getting the receipt with a store discount of 20% for shopping there for a few days. Plus, Kohl's is near stores I regularly frequent. Nob Hill grocery store is near this UPS Store site, but *sob* Baskin Robbins ice cream is gone. read more

Thank you Galen for helping me out with everything even after coming around closing time.

For some reason was having problems with an Amazon return when another employee stepped in just as I was about to give up and solved my issue quickly and I left an told him I would high five the store and him on Yelp so here we are but I did not get his name. Will return later to name him: clue: young Asian man, greatest ever. read more

Went there for an Amazon return the other day and the store manager helped me out but he reeked of alcohol and took way too long processing my return and kept asking to scan my QR code like he kept messing up. I wouldn't recommend going here read more

Great service. Best in alameda. Employees very nice. Very good. Def recommend. Wow just amazed by service

Stopped by here to take a passport photo. Process was very easy, just dropped in, waited a few minutes, took my photo and waited for it to print and I was done :) great service and affordable. Will definitely come back here in the future :) read more

Excellent service at this UPS location! We have used this location twice now for notary services. Today Brennan was our notary. He was courteous and professional, and got us in and out in no time. Will continue using this office when we need documents notarized. read more

I'm super bummed about the experience I just had at my local UPS. I had a return to send and the provided label was for UPS. I walked in with my small package (maybe 6x4x4) and printed label. I still needed to tape it up but figured I could do that at the store. The (very friendly) clerk said that she could tape it up for me for $2 (!), or I could buy tape and donut myself. Even though I don't need tape, makes a lot more financial sense to just purchase it for $4 and tape it myself rather than spending $2 on what would be (at MOST) 8-10 inches of tape. As I was taping, I pulled the wrapping off in order to better access the blade - and the blade popped off. Unfortunately, I could not get it back on, as the cheap plastic mechanisms holding it had snapped when I pulled off the paper wrapper. (Side note, the only purpose of the wrapper as far as I could tell is to cover the blade.) I let the clerk know what had happened and she then asked the manager or owner what to do. He said they would tape it for me but I still need to pay for the tape dispenser since it was made by UPS?! I'll start by observing that charging $2 to tape up a small box (again, we are talking maybe 10 inches of tape total) is a giant rip off, and feels like a low way to squeeze money out of folks. However. Requiring me to buy a cheap item that broke whilst doing ITS ONLY JOB due to its low quality...just felt like the worst customer service I've experienced in a while. I'm bummed because this store is very close to my house, and now (if I ever have to use UPS again) I need to travel to another store. It really doesn't take much to keep most customers happy. I could understand if they charged for taping based on the amount of tape that would be needed (as in, the way we generally pay for everything else in this world, by quantity needed). I'm just *blown away* that they would be willing to piss off and lose a customer over what is essentially a couple of pennies (the amount of tape I needed was so nominal). I've spent most of my life working in some form or customer service, and this would be unacceptable to me as a manager. I took my new (broken) tape dispenser and left, clearly unhappy. They clearly didn't care. read more

The UPS Store - Broken $4 tape dispenser - Printing Services Near Me - Alameda, California

Pretty disappointed - shipped something 2nd day. My package was completely destroyed and the store wouldn't comp the cost to ship. I did not ask them to comp the items in package - just the shipping since it was not shipped. I was asking for them to reimburse the shipping cost since my items were never delivered. They aren't able to do this since they are a franchise. Ship direct I guess and get package insurance. I got the yeti cup (pictured) which was the only item I got back. read more

The UPS Store - Did UPS play hockey with this cup? - Printing Services Near Me - Alameda, California

I came in since I needed a document notarized. I am grateful this UPS location had a notary on-site. I worked with Gagan and he was excellent, professional, and kind. Thank you! read more

Best UPS store on the island! We came here for notary services, and it was very easy and a job well done with friendly staff. No appointment needed for the notary. They are quick with shipping and transparent with pricing. This location has a copy machine if you need to print, make photocopies, and ship. read more

This is probably one of the best UPS stores I've ever visited in my life. Friendly staff and quick notary service. Notary is offered all day - no appt needed. I was in and out within 10 minutes. Thank you! read more

This location has had the best customer service every time we have gone here. In particular we had the very best service with Gagan. He went above and beyond to help us get a very fragile package we needed shipped. From helping carry the package from the car, to helping us package it as carefully as possible with pictures included to show the care he took. This is how customer service should be and we will continue to ship from this location. read more

People who works here are always friendly, efficient and fast, prices are reasonable.

This is the second time I came here to get documents notarized. This is the one and ONLY UPS store that I will get important documents notarized at bc they know what they are doing. -good location, plenty of free parking -both times I have come here, I have received consistently excellent notary service -I always have a piece of mind when I'm getting documents notarized because sometimes I'm not sure and they are able to help, if needed. I went to the other Alameda location (AVOID Marina Village location!!!!) and it was awful because they didn't know what they were doing and made me second-guess myself on a document. -Everyone at this location is professional, friendly, patient and nice. -they have document shredding services here -even though there are long lines, they move fast read more

Two days ago, I went to this location to drop two items for shipping and was told by one of the workers that I'd be charged $8 for them to print the shipping labels, which would've been a total of two pages, and I "let it be known" that it was outrageous and then left. As I was getting situated in my vehicle, a different worker came out - in the rain - and invited me to go back in so that I would be taken care of and the charges would be waved, which was a big exception. I was having a tough day, not to mention the rain, so all the more, I greatly appreciated that the exception was made. Although there were quite a number of other customers in the store waiting to be waited on, it all went quite fast - which is the usual there - and I was assisted by the same two workers. These days, unfortunately and sadly, such exceptions are rarely made. Kudos to them! read more

There have been 2 occasions where I've dropped off returns here. One from asos and one from converse. Both took over 4 weeks to be returned. I'm going to avoid this ups location and I really recommend somewhere else. It's only this store I've had these problems with. read more

If you go to Fedex and you need to print anything, you can do that for 17 cents. If you go to UPS and you need to print a shipping label that you already paid for, it is 4 dollars. Complete scam. read more

Great customer service here! This location is not the closest to me but it's worth coming here when there's usually no lines. Even when there's a line, it moves quickly. So you're in and out the store in no time. read more

Upon retirement, I had to return an important item to my employer, and I shipped it from this store. The label was created and the item was lost. I had to personally go in and ask them to activate the complaint and I kept having to prod them for a status - only to find that the package was lost. read more

I had 2 big heavy boxes to return to a supplier who shipped me the wrong items. I taped at home my 2 UPS return labels (which I got from the supplier) on the 2 boxes, and then...where shall I find a UPS store where parking is easy, dropping the boxes a cinch, getting a receipt certifying my drop-off, and would indeed make the return happen asap? Believe me, the 3 UPS Oakland stores closest to where I live actually can hardly fill 1 out of 4 of these basic customer hopes. So I looked at YELP reviews and decided to try this Alameda UPS store. Bingo: found free parking in front of the store, was greeting politely as soon as I entered, dropped the boxes, got a receipt, and was able to verify the next day online with the tracking number that my shipment was already on its way back to the supplier. All good! Thank you for the great experience, Blandings store employees, truly. read more