Easiest way to sum up this in a few words: Ordered "20 original wings with hot sauce" and paid ~$30. I received 20 crappy wings with no sauce in a pool of grease. Called the manager to suggest they don't serve wings to paying customers. Even "Buffalo Wild Wings" and "Wingstop" are 5 stars vs this. read more

Big City Wings - Crappy dry wings in a pool of grease. They were discarded into the trash. - Chicken Wings Near Me - Spring, Texas

3rd time is NOT the charm. Every time we have ordered take out it is a disaster. Gave our order to the customer before us. Remade our order and got it completely wrong. All of the sides were cold bc they'd been ready since the first order. We keep trying - hoping they'll do better and they keep screwing up. Total disaster over there. read more

I want to start this review by saying I am a person that dines out often. Today we were conflicted about where to go, and ended up here. I am so grateful that we did. Wonderful service from Alicia to start, but not only was she friendly, she was attentive and prompt. The food was excellent. The wings were superb. On top of the great experience the waitress gave, the general manager Terry came over to personally welcome us as 1st time customers. If you are wondering where to get wonderful food, and service, I recommend Going to Big City Wings read more

Well this was our first time visiting and will be our last. The service was terrible, slow and made the atmosphere a 1 star. Giving the food 3 stars, the wings were actually decent and had a good flavor. The manager came and talked to us about our service upon seeing us waiting I suppose. He asked for feedback and we thought that was good of him to do, hopefully it will improve the service. read more

Big City Wings - Chicken Wings Near Me - Spring, Texas

This place is so poorly managed. It's a shame too. Should have a big lunch crowd but nobody can wait 30+ minutes for their lunch to be served. We waited 34 minutes for two wing baskets, that both came out wrong!? We didn't have time to send it back either. The manager was enjoying her Starbucks instead of managing the restaurant. Bummer we have to drive further for good service when this place is so close to us. read more

What a let down! I've been excited for something to move into this space for a while, but was extremely disappointed after going here last night. For those of you who haven't eaten at Big City Wings before, save yourself the trouble. We ended up getting the pulled pork nachos, some boneless wings and some fries. The food was somewhere between mediocre (the waffle fries) and downright bad (the nachos). We don't have a ton of dining options in this area, but even so we will not be going back anytime soon. read more

Pretty gosh darn awesome!!!! It was our first time here. The Wings were amazing we got 20 boneless wings hot, hot garlic, teriyaki, and mango habanero. They were all of a very good size and cooked to perfection. Moist and tender in the inside with a light crunchy crust. We also got their waffle fries with cheese and pulled pork. Really worth every dime!!!!! Our service there was second to none. Very friendly, helpful, non rushed, and attentive to our drinks. For wings this is the spot!! read more

I am a big wing eater (maybe too much), this place is awesome. Trinity was our waitress and she was on point. Sounds like there were some past bad behaviors but service and food is really good. We had the Hot wings and they were good. Son had the Mac and Cheese (these need some work). Margarita is also really good and $3.00 on Fridays. read more

The bar tender named Tyler was really nice, very professional, and did a great job with my drink. Highly recommend.

Great meal tonight! Had the lemon pepper wings suggested by our server and they were superb. Shout out to our server Chuck who took great care of us! read more

The staff work very hard to take care of the guests and it is very much appreciated, thank you Maddie and Juan!

It was a super busy night when we came in and there were several big groups that came in right ahead of us, we did have a few hiccups but Will took great care of us and ensured that we had a great meal and overall experience. Food was great! Thank you so much and we will absolutely be back! read more

Big City Wings - Chicken Wings Near Me - Spring, Texas

Looking through the reviews before I decided to take the kids here one Thursday night and I was worried about getting out in a reasonable amount of time. Turns out, our service seemed to differ drastically from the chief complaints on here. We live within a couple of miles and had tried most of the offerings in the area, just hadn't made it by here yet. We were greeted and seated fairly promptly. Our server took our drink order quickly and answered any questions we had about the menu and the current specials (Thursday is 1/2 off boneless wings). Kids ordered their stuff off the kids menu with minor customization allowed (cheeseburger instead of hamburger) and wife and I ordered the boneless wings with sides. Food came out fairly quick with no issues on accuracy. Here's the thing with boneless wings...most are just a new name for somebody's chicken nuggets. I've had them at several wing places over the years and almost always regret doing so in lieu of "real" wings. These were good enough to make me reconsider. The were very lightly breaded and HUGE. With the 1/2 off pricing, wife and I only ate about half our orders (with help from the daughter) and had plenty to take for lunch the next day. We'd tried four different flavors, including a lemon pepper dry rub with no complaints. Service was attentive throughout. No issues getting the check in a timely manner. We were in/out in the same amount of time as any other sit-down restaurant in the area. I've come back once already for a to-go order and I'm sure the whole family will have another sit down here soon enough. read more

It was delicious! Clare did awesome. We had fun. We'll definitely be back. Fried Mac and cheese in lemon pepper seasoning...you can thank me later. read more

Slowest staff... always. If you order online please call in advance. These guys didn't start cooking my order till I arrived. Then had to wait another 15 minutes. read more

I come here regularly with my wife and kids.we love the wings and the appetizers. I often have a beer or two to wash my food down. The service has always been excellent especially from my favorite waitress Kylie G. They always have great specials too. read more

Food is good. Took 40 minutes for a to go order when they said only 15-20 min. Every time I would ask they kept saying 5 minutes.

Fool me once, shame on you; fool me twice, shame on me. For the 2nd time in 5 weeks, these clowns can't manage to take an order from Uber eats and not lose it. Talking to the manager on the phone is useless as he offers no solutions except order again and promises not to lose it this time. They're 3-stars (ie average) in person but 1-star on Uber Eats. read more

Last time we ate here the food quality had decreased but we normally like it so we wanted to give them another try. Yesterday we ordered delivery from Big City Wings only to receive a call at the time my food should be arriving at my door telling me they cannot honor the special I ordered because it wasn't available that particular day. They offered to gladly charge me twice as much for the same meal. The young lady on the phone said it was corporate who controls what's available to order online. I feel the store should have honored the deal I placed anyway but she had no hestitation to cancel my order when I asked her to. Instead I ordered Buffalo Wild Wings and the food was great. read more

We enjoy coming to this place as we have become regulars every weekend for the past few months. We like the atmosphere, menu but most of all the service. Good place to watch sports while having drinks and food with family or friends. Kudos to Jessie and Michael who are excellent servers ! read more

Big City Wings - tasty beer & wings ! - Chicken Wings Near Me - Spring, Texas

I enjoyed the food and service. The server was prompt and attentive. The servers all wear masks & the tables are appropriately distanced. It offers tons of unique & tasty wing sauces. read more

The one star mirrors my immeasurable disappointment, I ordered the $8 Wednesday hickory burger... it was anything but hickory, it was TRICKERY. Not to mention the $9 fried Oreos which should be called pooreos, it was straight batter couldn't even see/taste the cookie. The burger was beyond well done with an immense amount of school lunch bbq sauce along with what I would think to be is an entire raw onion in the midst of my "burger," the ice cream tasted worse than any other I've ever had, it should've been vanilla ice cream, but it was more bleach/fabuloso esque flavored. If I paid full price for the burger I would be furious but it was only about a $20 loss, no big deal read more

We ordered the Sunday meal deal on boneless wings and the value was terrific . The size of wings were of a good size and flavoring was spot on and I ordered 4 different flavors , you can order as many flavors as you'd like which is great. The only small point I'd like to make is I couldn't find the steak fries or wedges on the menu we order the platter which had some of each type of fry to cover the steak fries read more

It's always a treat to eat at Big city wings. The food never disappoints. 2 for 1 Tuesdays and $8 burger Wednesdays are my favorite. The services are always accommodating. The manager Steven is the best. And they are a great location for football Sundays. read more

Music (classic rock) was awesome!!! Better than what is usually played. This is our go to place since we live so close. Justin, the bartender, always gives exceptional service. He knows us by name and always gets our drinks started before we sit down. read more

The boneless wings are good but the service is so slow that I just can't go here ever again. I've given it 3 chances and it's not just one particular waiter or waitress that's slow. I think it's the kitchen honestly. Even in an empty restaurant you'll wait forever. It's a shame because the menu has lots of interesting things I'd love to try. Maybe I'll try by food delivery service only so I don't have to wait. read more

Big City Wings - Fries with chorizo and cheese. - Chicken Wings Near Me - Spring, Texas

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Ordered the 10 piece all drums extra wet.. love the options on specializing your order. The sauce though is very salty. If not for the salty sauce I would give 5 stars read more

Let me start off by saying this place REEKS!!! the manager on shift, james, was beyond uncalled for. i could hear him yelling from the register and the kitchen. How do you expect me to enjoy my food when i can hear a man child screaming from different locations of the store. Dont even get me started on our server madi..... She seemed like she did not care about her job and barely serviced us. Our drinks were constantly empty with 0!!!! refills??? She always had an attitude when talking to us. Never coming back. read more

I love this place!! Terry the manager is a great leader and keeps the place clean and running efficiently. I ordered their deal for 5 lbs of crawfish (super cheap) and my bf and I were genuinely satisfied. I am very picky when it comes to crawfish. I like them big and juicy and hot. These were massive and the spice was perfect. I am salivating just thinking about them... I am coming back again this weekend for more!! Service was fast and they practiced proper safety procedures for covid 19!! read more

One hour and my server came once going to a better bar where i can actually get some sorta service.

My family and I have become pretty regulars. This location is always clean. With pandemic concerns, they space tables well and staff keeps masks on. Always feel comfortable here and good place to watch games. Great weekly specials. read more

My family and I went to the Rayford Road location last night. I ordered ten traditional wings, all drummies , and my wife and son ordered the boneless wings. The boneless swings were very good and my wings were overcooked a little bit and arrived warm. It was OK with me that they were just warm because I didn't have to wait for them to cool off before I started eating. I definitely think they were sitting under a heat lamp before sauce was put on them and they were brought to me. The food was pretty decent but the service was so-so. After watching our waitress walk by several times and then hang out at the front register with the other waitstaff, I finally stopped the guy that was waiting on the table behind us and asked him to refill our drinks. This is the second time we have been there and it is a strong two to three star rating but not sure that I will go back. read more

Close to home but next time I'll keep driving. Worst wings we've had. We ordered 2 diff flavors and they tasted exactly same. Hardly any seasoning and bland read more

I come to the Big City Wings in Marqee and there was a miscommunication with want I wanted. JAMES CAME THROUGH AND FIXED IT IN A FLASH!!!! He LITERALLY went above and beyond to make sure my meal was what I wanted!!! read more

The food sucks! Paid $43 for the wing combos. Got a lemon pepper & buffalo. Our wings were over cooked, THERE WAS NO FLAVOR OR DRY RUB! The fried mushrooms i had also had no flavor. Ordered my daughter a mac n cheese and it had a powder taste to it. Please do not eat here. read more

I ordered to go. I waited more than 30 minutes before I asked about my order. The manager came to me and said they never put it in. Offered me a free "soda" and that's it. Spent almost an hour waiting for microwaved wings lol read more

I have tried to give this place a chance multiple times but the service is absolutely horrible during lunch and the food is either hit or miss. Today I thought I would try once again and arrived about 2:50 on lunch break while doing my UPS route. There was only one other table with customers so I was hoping maybe service would be ok. I ordered my drink and lunch special immediately because I knew it had to be in b4 3 pm. The waitress took over 10 min to bring me a drink and then tells me I can't have the special because she didn't put in the order in time. So she tells me I have to buy 10 wings, I tell her I can't eat 10, I only want the 5 and then she goes thru this whole thing about if I buy 5 I get 5 free and she will bring me a box so I tell her that's fine. Several minutes pass and then she comes back and says I have to order 10 and I get 10 free so she just put in an order for 5. Omg seriously why didn't she just do that to begin with. I sit and wait another 20 minutes and still no food and no sign of her, by this time my lunch is basically over and I never even got a celery stick. Another waitress sees me and asks if I am OK, I tell her the situation and explain that I need to leave now because my lunch is over. She says oh hold on let me go see what is going on and I tell her, no you don't understand....my lunch is over and I am leaving. I left without even seeing any food to try and eat so I can't tell you how the quality of it was. I will never go back here again. There is no excuse for this especially when you only have me and one other customer with 2 waitresses! read more

I've been here twice now, once doing a to go order and once dining in. Both times everything was great. We ordered a to go order for a group of 6 people and everyone enjoyed it. The waffle fries are very good. The wings are a good size as well. We dined in on a Sunday. They have $3 mimosas and $5 bloody Mary's on Sunday. The service was great. Overall I really enjoy this place and am pleasantly surprised with it considering all of the negative comments on here. read more

We have not been to Big City Wings in a very long time because of the very poor service and the not so great food and it being dirty. Yesterday we tried it again and we were extremely happy! Our waitress Ashley was great, she came and took our order within minutes of us sitting down and was always checking on us to see if there was anything we needed. The food came out quick and was delicious. The manager came out and spoke with us after eating which I thought was nice and asked our opinion on how our service was. There's definitely been a major improvement at this location and will go again! read more

Food wasn't good, it was cold and greasy. Have no need to revisit. One the plus side, customer service was good.