Big Lots is great!! There are no high expectations, it's Big Lots. It's like treasure hunting in hopes of a bargain. read more

It's a bit of a treasure hunt whenever one goes to Big Lots. They leave large sections of the floor space without shelves, so they can put whatever their purchasing department got for a deal on the floor, so they can sell it to the consumers for a deep discount. All of it is listed on-line on biglots.com, though part of the fun is finding the deals while physically browsing. It's not a grocery store, but they surprisingly have a lot of non-perishable food items. The problem is that the prices are just as high as what a drug store would charge for the convenience...$5.99 for a 10 pack of soda...not good. THe good deal is when they bought a lot of something that normally would not be in a drug store, and would only be in small quantities at a grocery store. An example were all different types of Bear Creek Dry soup mix....have had this many times (Costco sells it), and it's really good. They had boxes of this stuff sitting out, and the price was $3.99 (which is a lot less than normal ($6.49) price...though Vons is selling on sale right now for $3.99...it has to be related somehow. Of course, this will disappear once they run out. The rule might be...anything they will carry indefinitely (soda, cleaner, snacks) will be at full price. They use a queuing system like Marshalls, one long queue winding through shelves stocked with impulse-buy items, with a few manned registers at the end...so you don't have to worry about picking the wrong line. read more

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I received a 20% off coupon via email and also had a 10% cash back offer on my debit card so I decided to do some shopping at Big Lots. My first choice was the Lakewood store; however, come to find out that it has closed! I find the Long Beach store to be too junky and I was close to the Bellflower store so I decided to shop at that location. I was happy to see furniture at this location and have been wanting an ottoman for quite some time. I did not find one in the exact color I was looking for but was happy to see different options in stock. I ended up with a new living room rug and was happy to see that this location had more items of substance in stock rather than the LB location. Store layout was common as in some other Big Lots locations I have shopped at and the aisles were clear and free of clutter. Plenty of parking is available as the lot is pretty big and shares it with a few other stores and a .99 store. Area seems like it can be a bit shady though. read more

Store was dirty not enough people working as cashier's i asked for help on a piece of jewlery the associate told me to pick something that is on a display case showing . so I left store and told sales associate to take a show She smelled like a old cow Lol... read more

It started out that I had my hometown Downey's Big Lots selected as "My Store" for a curbside pickup, but they had nothing in stock I wanted. Lol. So I changed the store to the Bellflower location. Much better results. Then I tried to purchase the items online only to have a message pop up to call customer service. After about a 20-minute call (including wait time) I was able to place my order with a person on the other end of the line. Our order was ready for pickup in just a couple of hours. Pretty swell for the COVID-19 quarantine if you ask me. But as it turned out, only five of ten items I wanted were *actually* in stock or whatever... So I knew exactly what the load might look like when an employee brought it out to our trunk. I called the store as soon as the hubbins parked. Busy. Understandable. On hold. Just as I was about to get out, a nice employee answered. When she brought out our order, it was awkward to have to show her my ID as I was trying to respect her sense of safety by keeping the window closed and my driver's license pressed against the window. She said, "Okay, want me to put this in the trunk?" I glanced at my lot and said, "Are you going back for the cushion?" I ordered a chaise lounge cushion. I showed her my order on my phone and pointed to the cushion description. She went back inside. Apologized. Said she'd be right back. Meanwhile I checked the items in trunk. There was a dang receipt with a better description of the cushion than what my phone had. The employee came back out and said she couldn't find it. I gave her the receipt and described it to her. It was a bit comical because I mentioned it is probably bigger than her. Finally, she came out giggling and apologized. It was just a minor setback, but could have easily been prevented had there been better communication between her - an employee who had just got to work - and the employee(s) who put my order together. read more

I love Big Lots! This location has ample parking and I can get what I need and want, lots of different snacks for me and the kids to try. I started going here this week because the location by my house closed. Gabe is awesome! Very helpful, friendly, and welcoming. read more

Love big lots they have good deals, but in these days and times prices are just high everywhere. But I did get some good deals today. The store is pretty much clean, the staffand or cashiers are always nice and pleasant. read more

Anthony Watson the manager at the Bellflower location is super rude. He did not let me speak when I called to inquire about stores that were closing. He hung up on me. When I called back he said he hung up because he was going to start cussing at me which is why he hung up. I will be calling corporate in the morning! read more

for years my wife and have i been coming to this big lots store and nowhere else. this store have great items like other stores but with way more affordable price and many more. the workers in there are very friendly, always greet the customers with a big smile on their face and always willing to help. there is no other stores that my wife and i would rather go than this big lots store. i love this big lots store along with the workers and i'd recommend to all shoppers out there. i hope that it's going to be open for many many more years to come. a+++ read more

If i could give 0 stars i would. I've gone to this store many times but unfortunately after my visit yesterday 5/15/21 i will NEVER return. I was going to purchase a few food items, & pay with EBT card but payment method was refused! Card is demagnetized & has to be entered manually. Which other Big Lots locations have done with no problem as well as many many other stores I've gone to. Cashier didn't know how to do it, she asked Emily store manager for assistance. Attitude right away, made rude unnecessary remark "well why haven't you replaced it" "don't you have another way of paying" "well we don't do that here" numerous times, all while rolling her eyes & shrugging her shoulders. Didn't bother to find a way to help or ask someone else if they knew how. Mumbling something under her breath while walking away. I asked for corporate number because this is no way to treat ANYONE, i also asked for District Managers name & number & she told cashier they didn't have one. That's a lie. Emily get some customer service lessons & if you don't know how to do something ASK FOR HELP! read more

Big Lots - Department Stores Near Me - Bellflower, California

I called a couple of times and was put on hold for about 45 minutes. First decided I was going to speak to the mgr. ROCKY answered the phone and was an Angel! She directed me to other stores who has the item I want and gave me their phone numbers! She went the extra mile to help me!! I'd say she has the courtesy & potential to go for a Management position! Go for it girl! Thanks so much! read more

Went there to browse holiday decorations. There's usually a good selection. I was surprised by all the furniture. From sofas, chairs, coffee & dining tables. Bought a perfect size dining table that seats two for my small apartment. I love it! You never know what you find. read more

This is my go to Big Lots. The store is always well stocked, sometimes so well u can barely walk down the aisles lol. Its clean, it should be bigger because of all the furniture they carry. The only thing that i would complain about its a large strip mall with shared parking and the .99c store being their neighbor it can get seriously packed. And the employees are not the friendliest and they can be understaffed sometimes. All in all i love this store. read more

Big Lots - Christmas & Halloween - Department Stores Near Me - Bellflower, California

Staff is always really nice, they have great seasonal items. I always find the perfect seasonal doormats here. Great prices, lines are generally not that bad. the staff is very nice and receptive, store is clean. read more

OMG!!! What a great staff at BL :) This evening I left my phone in the restroom and SOMEONE turned it in " THANK YOU JESUS" it is a blessing knowing that there are still honest people in the CRAZY WORLD WE LIVE IN... Raquel the BL employee was so concerned about my welling being she took the time to comfort me knowing I was distraught about loosing my phone . I wish I could thank the total stranger who turned my phone in but since I can't I WILL THANK THE BIG LOTS STAFF FOR THEIR KINDNESS :) read more

The Hispanic male manager on duty today April 11,2021 is rude and rejected my husband's assistance in interest in buy an outside patio set $1,500.00, we were interested in purchasing he whispered to another male staff and gave my husband the look of dismissal. Really? Regional Management needs to train the store staff. We'll take our business to Montebello Big Lots. read more

We were able to get the couches we wanted at this Big Lots! Eddie, the furniture manager, was super helpful and helped us get a great deal. Thanks! read more

I have been a Big Lots shopper since they were picnsave. Today was my last time shopping there. Their return policy has changed and I just paid 15$ to return defective outdoor lights with a receipt. The store manager was an ass. Not friendly and annoyed with my return. He couldn't be bothered to help the very nice polite clerks who were trying to help me. The return policy is a shell game. I see a civil suit in thier future. read more

Would give them a zero star rating but can't seem to. I wasn't at the store but my girlfriend went to this store and the cashier made a rude and negative comment towards her appearance. Manager came over and seemed to be more concerned with calming my girlfriend down instead of controlling his employee in which the employee kept strung to go outside and fight. My girl was trying to pay and handed the cashier the money in which she received a rude comment. Customer service at its finest I guess read more

Worst big lots around , bought a deep fryer last night before they closed and when I got home to my surprise it didn't work and it was used !!! Tried to return it with my receipt and they had an issue with me and my item wouldn't even look at the receipt this is bullshit worst customer service around no info for me to get my money back or simply give me another deep fryer ?? You guys let me down read more

The store manager Mario has a rude attitude with the customer here. This is the first time coming in to this lot

O.k. here we go it has been a long time. But have never given up on this place. Loved it even when it was pic&save. So I stopped in to try to find some umbrellas for work the lunch tables. Had a large selection big ones that take the sand or water in the base. To the small ones that you take to the beach. Unfortunately no medium ones that would go through the tables tops. But none the less had all the cool stuff they always have had bad luck or the pocket book. read more

I like this store. It's never very busy or crowded, however it gets only 4 stars because there is usually only one cashier open and the line starts to get long pretty fast. Other than that it's very clean and well organized. read more

Big Lots - Department Stores Near Me - Bellflower, California

This store is nothing special. It seems a little unorganized. The fans which are a HOT item in the summer was all the way towards the back of the store. I didn't understand that. They did have some awesome clearance items at the front register. Again, there was nothing special...... read more

Great store. Always busy. It needs a makeover inside though. Kinda messy although I'm sure it is hard to keep up with all the morons rummaging through stuff and not putting it back. I just bought 2 chairs there and I love them. $199.00! Excellent buy. read more

The worst big lots I've ever been to. Prices are always wrong, they have old promotions posted after their expiration date and get mad when you want a price override. They will never get another dime of my money until they take customer service as apart of their job. A new staff would be a great idea. read more

What a very friendly and staff, to begin with. Especially to have patience towards Irate customers like Cameron which was uncalled for to verbally abuse that employee she was only following the company's guidelines and procedures and for you to curse her out in front of everyone was unacceptable....which you forgot to mention. I myself a regular customer at biglots would like to appreciate those employees who serve and put us customers first especially at these critical times thank you bellflower store read more

Great prices and selection and the staff very friendly and beautiful especially Daisy and Vanessa

Best big lots in town!!!!!!!! They have better staff and I'm telling you the place is looking better and better! Met the manager Moe and he helped me buy toooooooooo many things but I was extremely happy with what I bought and he helped me sign up for the loyalty card, as well as the credit card. And it's the first time in a long time I have seen he bathrooms SPARKLING CLEAN!!!!!!! I HIGHLY HIGHLY RECOMMEND THIS BIG LOTS, better than any other store! read more

Great customer service especially from Emily and Veronica also their managers great people love shopping there

I am trying to purchase a love seat and I finally saw an associate whom looked a bit old for the heavy lifting this dept requires. I told her the style I was interested and about ten minutes have passed by and I have not seen her. Last I saw her she walked to the front not sure if they called her up there or what. Wondering if I am going to get assistance today.... read more

Like this store. Always fully stocked and cool stuff at a very good price. Love big lots

Ok store, but there's weird odor that greets you as soon as you walk in... kind of a water-damage, rotting wood funk. I prefer the Cerritos store. read more

I had the worst experience ever here tonight! The item I was going to purchase were supposed to be 20% off... it clearly stated it where I picked up these items.. the cashier Lisa and the manager Joseph did nothing to fix the problem... made me seem to be the bad guy! I will definitely not be going back! read more