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    Big O Tires

    2.6 (36 reviews)
    Closed 7:00 am - 6:00 pm
    Updated 1 month ago

    Services - Big O Tires

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Big O Tires Photos

    Recommended Reviews - Big O Tires

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    Reviews With Photos

    Julie L.

    We sent our car to this location at Shawnee at 9:40am. We requested for the following service: 1) Oil change 2) Transmission fluid change 3) Transfer case fluid change When we arrived we were informed to leave our vehicle there and they will take care of the required works and call us when it is done. At 12:50pm we called back to check and we were informed it wasn't ready because they did not have the right oil filter and they were just starting the transmission flush. They could not provide when it would be finished. At 2:45, we called to check again. This time the flush was complete but they have not started the transfer case flush. And we were told it would not be done until their closing time about. We decided not to have the transfer case flush, drain and fill done since it has been taking such a long time, and we will get there to pick our vehicle then. We picked up our vehicle at 3:55pm. The pisser of it was they tried to charge us for the transfer case job which was never done. After 20 minutes of communicating in and out with the techs it was finally confirmed that the job was not done. We paid $163.99 and left. We came home, at about 7:00pm we discovered oil leaks at our driveway. Upon checking we found oil splash everywhere in the engine compartment. Please see pictures. The odometer reading on the invoice# 016012-8528 is 124756. I have taken picture of my current reading as 124771. Please see all the pictures I have attached here that shows that oil splashed all over the car and dripping on my driveway. Your website indicates that you close at 8pm. When we discovered this situation it was only 7:05pm and we called and called and called but no answer. I request an engine clean up and ensure the fluid levels are correct and everything is back to factory specs. Who can I further contact about this bad job?

    Scuffed rims

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    9 days ago

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    24 days ago

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    1 month ago

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    4 months ago

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    1 year ago

    The staff is honest and they are good people. Hard to find nowadays. Will trust them with my car any day.

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    1 year ago

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    1 year ago

    Every person I meet here is kind and helpful. Genuine honesty and personable. Definitely good people. I definitely recommend!

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    7 years ago

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    7 years ago

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    2 years ago

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    3 years ago

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    5 years ago

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    5 years ago

    Scott was a huge help this morning. I had an issue with a couple of tires and he helped me out in a pinch. Very much appreciated!

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    5 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    7 years ago

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    8 years ago

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    Ask the Community - Big O Tires

    Review Highlights - Big O Tires

    If Scott and Brandon ran a Big O within an hour of Denver, it would be the only mechanic I ever go to.

    Mentioned in 3 reviews

    Read more highlights

    Christian Brothers Automotive Shawnee - Do you need to change your cabin air filter?  We can check it and change it for you.

    Christian Brothers Automotive Shawnee

    (87 reviews)

    If you have a car there's only one place you need to go - Christian Brother's Automotive. Great…read moreexperience!

    The customer service is great. However, they are a "all day" type of shop. Small or large, you…read moredrop off your car in the morning and they wont be able to get you back in your car until evening. Not very efficient at all. Imagine bringing your car into them for an oil change. Your out of your car for the entire day just for an oil change. Thats crazy. My car was dropped off at 8:30am. What was said that they would get my brakes checked and then inform me of cost quickly so that parts can be ordered and the car worked on didnt happen. 2pm comes around and i receive nothing. I then called them and finally the ball started to roll. Soon after, my brake change is a 3,000 bill if i proceed. I am not complaining because of the high quote. I am complaining now cause i lost pretty much the entire day waiting on a brake inspection only to find a high cost and still, no new brakes. I ended up taking my car that same day to another shop. They replaced my brakes along with my rotors for 900 bucks less than what this place quoted me. I then started thinking about my other experiences i have had with this establishment. I realized that this is a place where they will always try to upsell other items, services to you. You dont really leave there with what you originally came in for. Your going to pay for other "recommended" items somehow, someway. Moral of this review? They are not efficient they take forever and they are very pricey.

    Christian Brothers Automotive Olathe

    Christian Brothers Automotive Olathe

    (46 reviews)

    This was one of the best car repair experiences I've had. The associates are incredibly nice and…read morethey even have a complimentary shuttle service. They did the repair very quickly and kept me up to date on status and didn't try to upsarge me a bunch of stuff I didn't need which was a welcome relief. They even had homemade cookies when I went to pick up my car. The price was very competitive compared to other places as well Great people!, Great service and highly recommended.

    I don't even know where to start... I had an appointment…read moreset for Tuesday. I was getting my transmission serviced. I dropped the vehicle off in the morning as agreed. They made sure they had all my information. As you can see in the screenshot they texted me to confirm my appointment. My first clue should have been when the lady behind me was greeted and assisted before me, I realized we were not probably getting the same service but I thought that the man assisting people was rude for not acknowledging me at all, even after we had eye contact. We agreed that my wife and I would not be waiting, and would pick it up in the afternoon. When I got the quote they said a couple of hours. So at around 5:00 I called to see if the service was complete. I was then informed that my vehicle was on the ticket for tomorrow. I completely understand that things come up and life happens, and that my vehicle was not an emergency, or broke down. I was just dumbfounded that they didn't reach out to me in any way! I told the person I spoke to on the phone that I was on my way to retrieve my vehicle. When we got there I went in and spoke with a lady about getting my vehicle. I expressed my disappointment, frustration, and confusion. I did lose my cool and used profanity at the very end of our conversation. I had apologized for my attitude and said may I have my keys please. She agreed with my frustration and then told me my vehicle was being pulled up for me. That's when I freaked out, why in the world would you have to get in my vehicle, adjust settings for YOUR COMFORT, and roll down the windows and move the mirror, just to move the f***ing vehicle literally like a parking space! I just couldn't believe you can't do the service when agreed on, not contact me in any manner saying, Hey we are keeping YOUR vehicle longer, and then act like you are doing me some kind of favor by moving it! Get the f**k out of my vehicle. Needless to say, we did not get anything done to our vehicle at this location, but we did waste time, and effort. Thanks for nothing but frustration! I would a negative number if possible!!

    Shawnee Auto Service Center

    Shawnee Auto Service Center

    (26 reviews)

    I have been taken advantage of over and over when taking my vehicle to a dealership and other auto…read moreservice places. I recently was convinced to pay $800 for $400 tires. They were really bad tires. I realize I have to take some ownership in this, but it is a little difficult for me to trust the auto care service world.. A while back, a man knocked on my door and sold me a coupon book for Shawnee Auto Service Center. I decided to get my free oil change and get out of there. When I arrived, I explained my recent experiences. They were so nice, so professional, and answered so many of my questions. Shawn (sorry if I spelled it wrong) took me outside to show me and explain things that needed to be repaired on my car so it would be safe for my next trip. They did an amazing job. I will be returning. I highly recommend the coupon book. It saved me a ton of money. I will be returning.

    This is the worst place and most unprofessional business! Joe is very rude as I had cancelled a…read moretire order within 2 days after our order. He did not get the message apparently and called me out for an unpaid balance of $22.00 which I owed and then paid. He accused me of not responding for 2 weeks which is false as I responded 2 x during the 1 week. He also accused my husband of almost hitting his car that was parked close to the entrance of the garage entrance. He also accused my husband was intoxicated. Really? Who does that? Number 1 , my husband does not drink. There was purchase of Non Alcoholic beer in his car. So what? He texted me on his personal cell and got mad that I texted him back and then he stated he was going to block me!! This should be a big fat -10 rating!!

    Big O Tires - tires - Updated May 2026

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