I have been storing my belongings there since 2006. They are very friendly and very…read moreprofessional.... very clean, and well organized..... the prices are affordable and reasonable.... I would recommend this place to anyone that is lookin for a storage unit... its nice to know that when I come in they know who I am and my unit...

I am writing this review because of how I was treated during one of the most difficult moments of…read moremy life. What I am criticizing is the complete lack of compassion and professionalism I experienced dealing with this facility & staff. When I arrived, I was informed by scott(a staff member) that my unit had been sold. The contents of that unit included years of personal belongings, books, awards, clothing, camera equipment, and irreplaceable personal items. Instead of being told privately or with any degree of sensitivity, this information was delivered in front of other people in the lobby. This experience was humiliating. What I did not expect was the absence of basic human decency. There is a way to communicate devastating news to a customer without making them feel exposed and degraded in a public setting. There is a moral difference between an abandoned storage unit and a storage unit belonging to someone who is actively trying to save their belongings. I was not someone who disappeared, walked away, or abandoned my property. I called the week of the auction asking for help, asking for options, asking if there was anything that could be done. I was trying to save my belongings and was met with what felt like indifference and callousness. The loss of my belongings was painful enough. The manner in which the information was delivered made an already heartbreaking situation significantly worse. People going through storage auctions are often experiencing financial hardship, family crises, illness, job loss, or other major life difficulties. They deserve professionalism, dignity, and privacy. That was not my experience. This facility does not employ good people. They only want to humiliate you. What I will remember most is not that my unit was sold. I will remember how little compassion was shown to someone who was desperately trying to prevent it from happening. If you rent here, understand that when you fall on hard times, you may be treated as an account balance rather than a human being. I now associate this facility & the people they employed with one of the worst moments of my life. I will never recover from this. I am devastated. DO NOT RENT FROM THIS FACILITY OR COMPANY. * **** ******** ******** ***** ** ****

Garbage corporation... Didn't get a notification about them selling the facility to another storage…read morecorporation n now Storquest corporation office said oh sorry to all its customers n no compensation just sorry...

I had a storage rental set for my day off which happened to be July 4th. Called for it July 3rd and…read morethey told me to sign up online and I should receive a gate code the next day. They didn't send me a code nor were they available for customer service since it was a holiday. I finally got into the gate as some angel of a person had let me in. There was trash in my unit upon arrival and I had a U-haul rental that was about to expire. I moved my things into a empty unit and waited to call the next day. They apologized but said they could do nothing for me for the inconvenience. They moved me to a bigger unit (upon my request as the 5ft units have a 4ft opening) and made me pay an additional $50 dollars per month. I only need the unit for a month and the stress was honestly not worth it. Don't choose these guys unless you want trash in your unit upon arrival or a janky online system that doesn't give you a gate code even if you already paid.

Very easy to work with. Prices are great and storage units are clean. Staff is very friendly,…read moreprofessional and responsive.

We rented a 16' truck from this location. Truck was fine. BUT it got 8 miles per gallon! The other…read morefees were reasonable for a half-day rental. Jennifer Ramos was great. She did all the paperwork quickly and efficiently. She took all the pictures and gave us the keys. In and out in about 10-15 minutes. Truck return took even less time. When we unloaded a mattress we noticed that the inside of the truck was pretty dusty and dirty. You might sweep it before loading if that will affect your load. Highly recommended.

Good value in very reasonable prices, very clean and well kept property with trimmed green hedges…read moreand plants for landscaping, very professional truthful long-time resident managers, who you can always depend on to be straightforward with you, everything always looks newly freshly painted and complimentary same colors, very secure feeling with high property walls that are painted same color as all the neat buildings, and very nice high gate and fences and great security. Pest/rodent control. Nicest and most secure storage have ever seen in 70+ years. Just all around good feeling there. After just having a unit for a short time, it was very hard to leave there. I appreciated the opportunity to have a Statewide Storage unit space for my things, and would truly appreciate and love to have the chance to rent a space there again. Susan H.

First I'd like to thank Zona the manager of this facility on Gerber. She's the best! She's always…read morebeen so helpful and went beyond in helping us from the first day we came in to rent a unit to our check out date . Her kindness and thoughtfulness always made us feel welcomed and comfortable coming in. I recommend this storage facility and thank you for everything you did for us! Adam & Gina Madrigal

Amazing place to keep your items. Safe and secured. Zona did an amazing job helping us and is…read morealways ready to help. She's a very proactive manager and stays in contacts with her tents when they need a follow up.

Very unprofessional staff. The manager Amber is disrespectful and seems to hate to do the job she…read moresigned up for.

Rent here! They are the Best. I had rented from this…read morestorage for 6mo & I have to give a 5 Star Rating. The Units are Clean Inside & on the property. Also the Best pricing has to offer. I took advantage of the pay the first month and every other month for free for 4 months. Thank you Antelope storage for their suburb customer service and offering a safe, clean environment for my precious Belongings. Hope to Rent again soon. Also Ty for all the Lollipops for my daughter

If you want your personal items to be safe, DO NOT RENT A UNIT AT THIS FACILITY!!!…read moreThere have been at least 5 burglaries since October 2024, you can verify this at https://communitycrimemap.com/ The advertised individual unit alarms do not appear to be functional (they are supposed to sound if someone accesses your unit and you are not keyed onto the premises...). Furthermore, there are NO cameras in the halls of the non-climate controlled area, making it extremely easy for thieves to conceal their actions. In the case of the burglary to my unit, Management and Police have been unhelpful so far. Avoid all of the time and money spent getting your stuff back and rent elsewhere, at least at a place with cameras inside the facility.

Upon moving out of my unit, I was informed they "do not prorate the bill on the way out, just on…read morethe way in." So in other words, they are charging for a period of 23 days of this month without providing any services. That is theft and it's disgusting. It's my money for 23 days in exchange for nothing. It's also a conscious, calculated business choice. Their calculation can factor in 1-star reviews, then. I urge all Trojan storage users to give 1-star reviews for this this reason. The employee that informed me of this theft asked "is that ok?" lol. No, it's very not ok. But of course, her hands are tied and she can't do anything about it, because it's an on-purpose, calculated, anti-consumer policy. A remedy would be as follows: 1) refund the money stolen from me for these 23 days, 2) change the policy for all Trojan Storage users so that you no longer charge for services that aren't even rendered (in other words, you need to pro-rate on the way out), and 3) issue a public apology for this embarrassingly grotesque, greedy behavior.

Value, #1 and great management, very personable which is a rarity these days. Big shout out to…read moreBrianna!

The service is #1 in my book! Brianna and Debbie who run the place have been a spectacular help in…read moreour moving process! Having a truck available to help move has been a great stress relief. Again a big codo's to the lovely ladies!!